Community Rugby Marketing Manager – England Rugby

The Community Rugby Marketing Manager will develop and execute marketing campaigns which support the Rugby Development team at the RFU. This will include campaigns that aim to increase participation, improve retention of current players and increase the number of people volunteering, coaching and refereeing within community rugby clubs.

Accountabilities:

  • Develop marketing campaign plans to deliver against objectives set by the Rugby Development team at the RFU. This includes full-contact XV-a-side rugby, The Touch Union, Volunteering, Refereeing, Coaching and other programmes and initiatives which look to recruit and retain people in the game.
  • Oversee campaign delivery connecting insights, brand, content, CRM and communications teams across the RFU
  • Assist in setting targets, monitoring performance against KPIs, delivering post-campaign analysis and insights
  • Ensure audience insights and data capture are a part of all campaign development
  • Develop creative briefs for external creative agencies and/or our in-house studio for creative assets
  • Engage with external agencies where required including paid media agency and influencer agency
  • Work closely with internal stakeholders to ensure mutual objectives are met
  • Be responsible for budget management where required
  • Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans 
  • Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
  • Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation

Person Specification

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

Qualifications, skills & experience:

Essential:

  • Demonstrable marketing management experience
  • Excellent project management skills
  • Track record in executive marketing plans
  • Ability to work collaboratively across teams
  • Effective written and verbal communicator with varying levels of stakeholders
  • Committed to actively contributing to and building an inclusive BACK culture in your role and day to day behaviours.

Desired:

  • Educated to a degree level or equivalent with relevant professional qualification (e.g. CIPR, CAM, CIM or equivalent)
  • Previous experience within grassroots sport either playing, coaching or volunteering.
  • Having worked in sports industry in a marketing capacity.

Additional Information:

  • All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
  • The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
  • If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team (safeguarding@rfu.com) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
  • During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.
  • Please submit an anonymised CV with your application

Senior Digital Content Manager – The FA

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We are excited to be searching for a Senior Digital Content Manager to lead the FA’s owned and operated digital team across England and competition brands. The successful candidate will oversee the direction of day-to-day output, in order to grow our channels and reputation both within and outside of the FA, in line with the Commercial and Marketing strategy.

Key Accountabilities:

  • Leading the team of direct reports, including performance and career development with regular 1:1s, quarterly performance check-ins and development of performance development plans.
  • Part of Content department’s leadership team, shaping and supporting overall strategy, culture and departmental processes.
  • Devise brand-specific content strategies that support best-in-class output across domestic and international
  • Overseeing day-to-day content, setting and improving standards, driving creativity and ensuring strong planning across the team, including visibility for key stakeholders.
  • Play a key role in developing internal relationships, enabling other sections of the organisation to realise B2C and B2B content propositions.
  • Play a key role to champion the use of data to inform the day-to-day content strategy and overall direction.
  • Managing key external relationships, including core agencies, technical suppliers, social media platforms, etc.
  • Drive innovation and content execution at significant competition events and international tournaments.
  • Contribute to the success of campaign executions across commercial and broadcast partners.
  • Support the FA’s equality, diversity and inclusion initiatives across our England and competition brands.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Knowledge:

  • Evidence of consistent high-quality output and driving standards across B2C and B2B/B2B2C,
  • Ability to translate brand plans into actionable content plans,
  • Strategic thinking,
  • Content planning,
  • Creation of tone of voice/style documents,
  • Strong stakeholder communication and collaboration (internal and external)
  • Execution of marketing campaigns, brand activations and data acquisition,
  • An interest in both men’s and women’s sport.
  • Willingness to innovate and embrace new technology.

Experience:

  • Minimum five-years’ experience working in a similar role,
  • Line management of a small or mid-sized team (objectives setting/career development support,)
  • Managed a range of agencies and vendors,
  • Calm under pressure,
  • Commercially minded,
  • Developed owned and operated content strategies for largescale channels (domestic and international.)

Technical Skills:

  • Expertise producing highly engaging social media, website, and video content across all channels,
  • Strong project management and organisation skills,
  • Excellent editorial skills across owned and operated,
  • Strong planning and organisational skills,
  • Extensive experience using data analytics tools and systems,
  • Highly creative,
  • Passionate about content and standards,
  • A broad understanding and appreciation of various content forms (lifestyle, technology, entertainment, etc.)

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

This advert is live until 31st December 2022, however, if we find a suitable candidate in that timeframe there is a possibility the role may close early. Therefore, we highly recommend you submit your application as soon as possible.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Senior Marketing Executive – Rangers FC

An exciting opportunity has arisen to join Rangers Football Club in a role that will help deliver the success of New Edmiston House and support the club’s wider Commercial & Marketing activities.

New Edmiston House is an incredible, state-of-the-art facility that will host a long-awaited club museum, a new two-storey Rangers Store, and a fantastic events space for use on matchdays and beyond, thus enhancing the experience for supporters when they visit Ibrox on match days and increasing footfall on the Ibrox campus on a daily basis.

Reporting to the Head of Brand Marketing & Design and the General Manager of New Edmiston House, the Senior Marketing Executive will be responsible for delivering marketing and digital campaigns across new Edmiston House. Furthermore, the Senior Marketing Executive will support in providing premium experiences across all supporter touchpoints to drive brand awareness, engagement, and commercial revenue for the venue.

The successful candidate will be part of a consumer-focused, diverse team working in a fast-paced environment.

We are seeking a candidate that can display an excellent eye for detail, deploying impactful marketing campaigns and editorial content across all touchpoints.

Additionally, the role will require the implementation of creative briefs and rollout plans whilst managing the end-to-end design process with the in-house design team.

This role will ensure that the supporter experience remains consistently high and that all events are promoted effectively. New Edmiston House will host various events, from supporting match day operations, Club Events, Conferences, Museum and Stadium Tour bookings, and live entertainment, including concerts.

Responsibilities By working with the wider team, ensure that all events within New Edmiston House are fully supported through wide ranging marketing and digital campaigns

  • Develop brand calendars and roll out plans for the entire venue
  • Provide creative briefs to the design team for all New Edmiston House campaigns
  • Engage with the club and third-party promoters to increase the visibility and appeal of events, maximising ticket sales and venue spend whenever possible
  • Liaise with internal departments for any ad hoc events that may be booked into the venue
  • Implement systems to ensure a consistently high standard
  • To exhibit strong, compelling, and coherent presentation skills.
  • To support the Head of Department in the development and guardianship of the Rangers F.C. Brand. Ensure a consistent and appropriate application of brand assets.
  • Take responsibility for the standard of creative output.
  • Manage and supervise multiple projects ensuring resources are allocated according to project needs.
  • Take responsibility for the standard of creative output.
  • Ensure seamless communication of creative team to ensure optimised workflows and processes that identify and eliminate the risk of failure 
  • Develop and maintain a good understanding of Rangers F.C. culture and values and act in the best interests of the club at all times.
  • To act as primary contact for all marketing matters related to New Edmiston House, including operational/activation support where required. 

GENERAL INFORMATION

  • Given the nature of the business, this role includes working at both weekends and evening in accordance with the fixture schedule and events diary.
  • A developed sense of discretion and confidentiality is required. 

THE CANDIDATE

The Candidate Attributes Include

  • Ability to articulate concepts and ideas to the wider team or other departments
  • Keen eye for artistic and technical composition, timing, and detail.
  • Experience of managing a creative team
  • Adaptable to an array of creative briefs from all departments across the club
  • Excellent communication and staff management skills. Collaborating, supporting, and motivating others to be part of a happy and effective team.
  • Motivate and inspire the creative team to constantly strive for the bravest creativity
  • Eligibility to work in the UK
  • Excellent design principles.
  • An ability to identify customer demographics in relation to specific events and target marketing accordingly
  • Previous experience in a similar role
  • Familiarity with social digital marketing
  • Strong communication skills
  • Ability to work to deadlines and focused attention to detail
  • Strong problem-solving skills
  • Ability to work flexibly with own initiative and as part of a team.
  • An ability to operate and manage multiple projects concurrently.
  • Able to work flexible and unsocial hours including evenings, nights, weekends, and bank holidays
  • Take responsibility for the standard of creative output.

EQUALITY & INCLUSION Rangers Football Club is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.Rangers Football Club also welcomes applications from suitably qualified members of the armed forces family.

GENERAL INFORMATION The candidate must keep up to date with new methods and undertake any necessary internal or external training sessions in accordance with Company Policies and Procedures.

Brand Manager – England Rugby

Live and breathe our brand, be part of evolving the England Rugby (ER) brand, associated guidelines and be responsible for managing accurate usage across the business.

• Manage the implementation of a new digital asset management platform for England Rugby key brand assets, utilised by multiple stakeholders.

• Ensure accurate application of brand features across all digital channels.

• Work with partners to maximise England Rugby brand association whilst adhering to guidelines and enhancing ER brand proposition.

• Work with wider team to deliver outstanding creative that champions England Rugby, reaches increasingly youthful and diverse audiences, and stands out in the sports industry.

• Generate key insights via internal teams and external providers to help understand perceptions and measure growth of England Rugby brand appeal.

• Work closely with colleagues in licencing and legal to manage unauthorised use of the ER brand & likeness.

• Work with internal teams and external providers to regularly measure England Rugby brand value & metrics.

• Work with wider team to develop long term appeal of rugby participation via creative campaigns.

• Effective delivery and management of ER associated brand assets in performance leagues including Allianz Premier 15s, Championship Rugby.

• Management and evolution of sub-brands, including ‘Twickenham Stadium’ brand.

• Provide the community game with support and solutions to access branded materials to help grow the game locally.

• Review creative for quality and consistency and manage feedback and the signoff process with key stakeholders as required.

• Ability to integrate and work collaboratively across the other departments within the business.

• Ensure accurate application of brand across all products, merchandise.

• Working with brand lead, explore brand partnerships which align with brand values and objectives.

CEO – British Cycling

Reporting to the Chair and the Board, core responsibilities of the roles will include:

Full responsibility for the delivery of British Cycling’s strategy, business plans and performance. The CEO will be accountable to the Board and all public and commercial funding and delivery partners as appropriate.


Through outstanding leadership, emotional intelligence and a high level of visibility, communicate clear strategic goals and inspire the delivery of world class performance across the organisation in line with business objectives.


Build a financially sustainable, ‘best in class’, consumer focused business through the promotion of membership growth, member participation and member retention.


Secure new commercial partnership funding and develop close and vibrant relationships with appointed partners to maximise brand awareness and revenue return.


Ensure the effective governance of British Cycling, including appropriate management of public funding, compliance to legislation, facilitating and sustaining management processes, and ensuring best practice.
Be the accountable officer for UK Sport and Sport England funding and delivery of performance and participation targets.


Ensure that the core Values of British Cycling are embedded and used to inspire and respect all staff, participants, members and volunteers.

Head of Communications – MCC

The successful candidate will build and lead the delivery of the Club’s communications strategy across all internal and external channels, to promote MCC and Lord’s proactively and in a positive light. They will manage the communications teams and its support agencies including membership, corporate, public affairs, PR and staff communication functions to ensure effective outputs and a clear return on investment.

The Head of Communications will deliver MCC’s media strategy via strong, effective relationships with senior national, regional and international press across cricket, sport, news and wider consumer and corporate networks. They will Forge and nurture key stakeholder relationships including direct liaison and briefings of the Club’s Principal Officers, Committee and Executive Management Board. They will ensure MCC’s tone of voice is accurately reflected within high-quality written materials across all outputs, enhancing the Club’s reputation across its breadth of communications channels.

MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status. If you have any particular requirements in respect of the recruitment or interview process, please mention this in a covering email/letter.

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS

  • Substantial experience at a senior level in communications, PR and media, working either in-house or agency.
  • Poven crisis communications experience.
  • Demonstrable leadership and mentoring experience.
  • Excellent written skills / level of literacy.
  • A track record in building effective working relationships with a range of stakeholders.
  • Well-organised, capable of planning multiple projects and prioritising work to tight deadlines.
  • Responsive and proactive communicator.
  • Strong interpersonal and leadership skills.
  • Meticulous attention to detail.

Full details can be found within the Job Profile via our Website

VALUES AND BEHAVIOURS

SMART

  • We make informed decisions
  • We cut out inefficiency and complexity
  • We ensure that everything we do looks, sounds and feels high quality

ATTENTIVE

  • We are welcoming hosts to people of all cultures and backgrounds
  • We pride ourselves on impeccable manners
  • We work with other organisations for the good of the game

ORIGINAL

  • We set our own high standards
  • We constantly seek out better ways of working
  • We encourage people to be imaginative in their work

Skills and ability testing may form part of the selection process. If you have any particular requirements in respect of the interview/section process, please mention this in a covering email/letter.

Media Relations Manager – Crystal Palace

The Media Relations Manager is primarily responsible for coordinating and managing the delivery of the club’s contracted media requirements for the men’s first-team, as well as securing additional media coverage for the club, its staff and players. On a day-to-day basis, the successful candidate will work with our players to ensure the club meets its contractual media activity. The successful candidate will be supported by our Head of Media Relations, and external comms agency as required.

This is an exciting opportunity for someone who has passion for sports media, exceptional communication skills and a candidate with experience in building strong relationships in an elite sporting environment. The chosen candidate will possess a tireless work ethic, a ‘can do’ attitude, and have exemplary attention to detail.

You will be responsible for…

The role requires close liaison with media rights holders (such as Sky, BT, Amazon and international broadcasters), the Premier League, national and local media, as well as internal stakeholders to ensure all media appearances paint the club and its players in a positive light, and meets the needs of media partners.

  • Manage and deliver the Premier League media rights contract, fulfilling the obligations of the playing squad with UK and overseas broadcast rights holders, ensuring compliance with all contractual match week media obligations. For illustrative purposes, this includes pre-match interviews in the days leading up to matches, matchday interviews pre- and post- match, as well as less time sensitive feature-length interviews.
  • Managing and delivering matchday media obligations at all home matches ensuring compliance with matchday protocols. In addition, the Media Relations Manager would be expected to work the majority of away matches, although a rota system is currently in operation with colleagues.
  • Manage and deliver, in conjunction with Premier League Productions, non-match related contractual obligations, such as pre- and mid-season media access days, extended interviews, ‘masterclasses’ and ‘behind-the-scenes’ sessions.
  • Develop strong relationships with key personnel at the Premier League, Premier League Productions, and broadcast partners.
  • Identify and manage pro-active, non-contractual media activity to deliver positive PR for players and the club.
  • Research and produce briefing materials ahead of all media activity for players/interviewees.
  • Discuss media opportunities and requirements with players
  • Ensure new and emerging players are aware of media requirements and expectations
  • Develop and maintain a strong relationship with the club’s Player Liaison Manager to co-ordinate additional activity, including community and commercial initiatives – using media opportunities to showcase the wider work of the club.
  • Manage day to day media enquiries, and conduct daily media monitoring alongside the club’s appointed media agency, liaising internally and escalating to the Chairman and Executive team as necessary.
  • Work as part of a wider Marketing & Communications team – attending weekly meetings to discuss and share work streams/creative ideas/campaign planning, supporting marketing and club media initiatives.
  • Oversee the Press Office Administrator (part-time role) in managing the media operations on matchdays, the PL media accreditation system and be responsible for logistics for the manager’s pre-match press conferences. 
  • Lead on media management for the Women’s team at key points of the season. Please note the Media Relations Manager is not required to attend Women’s or Academy matchdays.
  • Distribute club announcements / releases to media database and monitor the media enquiries email account.
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
  • Plan, support and manage the delivery of learning initiatives that contribute to advancing EDI.
  • Maintaining working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  • Being proactive and identify opportunities for organisational improvement and support on EDI matters across the club.

You will have…

Essential

  • Minimum of three years press office experience
  • Experience of working with elite athletes or high profile individuals in highly pressurised environments.
  • Excellent knowledge of the media industry/landscape

Desirable

  • Previous experience in a football environment
  • Previous experience of delivering a broadcast media rights contract 
  • Line management experience

You are…

Essential

  • Excellent planner
  • Outstanding attention to detail
  • Effective communicator
  • High level of commitment and flexibility, as often work is required outside of office hours
  • Positive, proactive, ‘can do’ attitude
  • Strong team ethic
  • Able to work under pressure to deliver on tight deadlines

Desirable

  • Bilingual / multilingual: English and French speaking

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

DTC Marketing Lead – NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.

NBA Digital’s assets include NBA TV, NBA.com, the NBA App, NBA ID and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Based in London (UK) or in Madrid (Spain), the DTC Marketing Lead will play a key role to increase the number of subscribers in Europe & Middle East and how we engage, interact, and monetize them.

The selected candidate will have two direct reports.

Major Responsibilities

Lead all the DTC Marketing initiatives in Europe & Middle East across products such as the NBA App, NBA ID and NBA League Pass

  • Coordinate the localization, creation, and delivery of promotional assets for DTC products to be used across owned and operated channels, partners and influencers.
  • Run weekly, monthly and quarterly growth forecast as well as weekly trading performance process
  • Oversee the subscription marketing budget
  • Collaborate with key departments in the region (including Content & Social, Events) and in NY (Marketing, Growth & Media) to build and execute activations to drive subscribers
  • Oversee global data capture initiatives and create local campaigns for fans in EME (e.g., Fantasy)
  • Oversee Email marketing and CRM for the region
  • Manage two direct reports

Required Skills/Knowledge

  • Minimum 7 years of experience in marketing in a Direct-to-Consumer company or OTT.
  • Experience in driving substantial increase of subs / customers for a product.
  • Experience marketing membership products.
  • Experience in Lifecycle marketing.
  • Experience managing teams.
  • Growth mindset.
  • Team player.
  • A good communicator with excellent presentation skills.
  • Ability to work well within a matrix organization. This position requires a lot of cross-departmental collaboration.
  • Fluency in English and other European language is a plus.
  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Educational Background Required
  • Bachelor’s degree
  • Master in Marketing or MBA is a plus

The Executives in Sport Group are retained on behalf of the NBA to appoint a DTC Marketing Lead. All direct applications and CV’s will be forwarded to The Executives in Sport Group.

If this role is of interest, then please press the apply button and include a copy of your CV.

We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be.

All information supplied is anonymous and will not be viewed by recruiting managers.

Manager Internal Communications – Formula 1

Every F1 win is the result of incredible teamwork. Making it happen takes the same level of skill, dedication and teamwork from the Formula 1 team. We’re looking for a Manager Internal Communications, responsible for all internal communications across the business, across various subject matters, and ensure that all communications are clear, consistent and aligned to strategy.

Reporting into the Head of Communications, you will:

  • Establish an internal communications strategy, including specific timelines, in conjunction with the director of communications and Head of Communications and the wider company – including HR
  • Lead in the collation and drafting of key documents that are of significant importance to colleagues – including gender pay gap reports, ESG activities and major announcements
  • Handle the internal communication response to crisis situations which affect organisational perception and reputation alongside the Director of Comms and Crisis Chair
  • Advise senior executives of developments throughout the organisation, either face to face or through regular written communication

About You

Possessing excellent writing, editing and proof-reading skills, you will be comfortable in using all available communications tools, both digitally and offline. 

You have:

  • Experience within a communications team, in an internal communications role, for a large and fast paced organisation
  • Excellent writing, editing and proofreading skills
  • Good interpersonal and relationship-building skills

Join Team Formula 1, make it happen!

Ticketing and Membership Officer – Yorkshire CCC

The Yorkshire County Cricket Club is one of the most successful clubs in the world and is undergoing the most challenging period in its 158-year history. Under new leadership, the Club is committed to learning from the past and recognises the significant change required to make Yorkshire County Cricket Club a place for everyone.

We have an exciting opportunity for a Ticket and Membership Office Manager to join our team, reporting into the Acting Sales and Marketing Director.

We welcome applications from all backgrounds as part of the YCCC’s commitment to recruiting ambitious, talented and diverse individuals who will be vital in helping us deliver our key objectives in the development of contributing to the success of the club in the County.

Reporting to the Sales and Marketing Director your main focus will be:

  • To oversee and manage the team that will deliver all ticketing and membership operations for The Yorkshire County Cricket Club Limited and be accountable for the delivery of all ticketing sales and operations, including electronically, over the phone and in person.

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  • To ensure that all orders on tickets, memberships and other products offered through the ticket office are printed and fulfilled in a timely manner.

We are seeking candidates with the following experience and skills:

  • Three years or more experience working within a ticketing, membership or customer experience team providing high levels of customer service and support, preferably in a sporting environment.
  • Previous experience of processing and delivery of tickets and memberships for large scale events and overseeing the booking system of an internal venue.
  • Experience of producing in-depth reports, including ticketing, usage data and other insight to help inform marketing activity for both internal and external stakeholders.
  • Strong communication and verbal skills and a natural ability to engage with, motivate and influence a diverse range of people, including groups and individuals
  • An understanding and experience of delivering projects within an equity, diversity and inclusion framework
  • Ability to use your initiative and high levels of problem-solving skills to achieve goals and key objectives to deliver during certain timeframes and against KPI’s
  • Previous experience of delivering a fantastic customer experience in a similar environment.
  • To have previous experience of growing revenues and maximising attendances with a customer orientated attitude and approach.
  • Good knowledge of IT systems, including Microsoft Excel and Word which will allow you to produce in depth reports. 

You should submit your application including a CV and covering letter demonstrating your skills and what makes you a great candidate for the role to vacancies@yorkshireccc.com

The closing receipt for applications is Friday 18th November with interviews and assessments likely to be held during November 2022.