Media Relations Manager – Crystal Palace
Crystal Palace

The Media Relations Manager is primarily responsible for coordinating and managing the delivery of the club’s contracted media requirements for the men’s first-team, as well as securing additional media coverage for the club, its staff and players. On a day-to-day basis, the successful candidate will work with our players to ensure the club meets its contractual media activity. The successful candidate will be supported by our Head of Media Relations, and external comms agency as required.

This is an exciting opportunity for someone who has passion for sports media, exceptional communication skills and a candidate with experience in building strong relationships in an elite sporting environment. The chosen candidate will possess a tireless work ethic, a ‘can do’ attitude, and have exemplary attention to detail.

You will be responsible for…

The role requires close liaison with media rights holders (such as Sky, BT, Amazon and international broadcasters), the Premier League, national and local media, as well as internal stakeholders to ensure all media appearances paint the club and its players in a positive light, and meets the needs of media partners.

• Manage and deliver the Premier League media rights contract, fulfilling the obligations of the playing squad with UK and overseas broadcast rights holders, ensuring compliance with all contractual match week media obligations. For illustrative purposes, this includes pre-match interviews in the days leading up to matches, matchday interviews pre- and post- match, as well as less time sensitive feature-length interviews.
• Managing and delivering matchday media obligations at all home matches ensuring compliance with matchday protocols. In addition, the Media Relations Manager would be expected to work the majority of away matches, although a rota system is currently in operation with colleagues.
• Manage and deliver, in conjunction with Premier League Productions, non-match related contractual obligations, such as pre- and mid-season media access days, extended interviews, ‘masterclasses’ and ‘behind-the-scenes’ sessions.
• Develop strong relationships with key personnel at the Premier League, Premier League Productions, and broadcast partners.
• Identify and manage pro-active, non-contractual media activity to deliver positive PR for players and the club.
• Research and produce briefing materials ahead of all media activity for players/interviewees.
• Discuss media opportunities and requirements with players
• Ensure new and emerging players are aware of media requirements and expectations
• Develop and maintain a strong relationship with the club’s Player Liaison Manager to co-ordinate additional activity, including community and commercial initiatives – using media opportunities to showcase the wider work of the club.
• Manage day to day media enquiries, and conduct daily media monitoring alongside the club’s appointed media agency, liaising internally and escalating to the Chairman and Executive team as necessary.
• Work as part of a wider Marketing & Communications team – attending weekly meetings to discuss and share work streams/creative ideas/campaign planning, supporting marketing and club media initiatives.
• Oversee the Press Office Administrator (part-time role) in managing the media operations on matchdays, the PL media accreditation system and be responsible for logistics for the manager’s pre-match press conferences. 
• Lead on media management for the Women’s team at key points of the season. Please note the Media Relations Manager is not required to attend Women’s or Academy matchdays.
• Distribute club announcements / releases to media database and monitor the media enquiries email account.
• Other duties and responsibilities as required by line manager
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
• Plan, support and manage the delivery of learning initiatives that contribute to advancing EDI.
• Maintaining working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
• Being proactive and identify opportunities for organisational improvement and support on EDI matters across the club.

You will have…

Essential

• Minimum of three years press office experience
• Experience of working with elite athletes or high profile individuals in highly pressurised environments.
• Excellent knowledge of the media industry/landscape

Desirable

• Previous experience in a football environment
• Previous experience of delivering a broadcast media rights contract 
• Line management experience

You are…

Essential

• Excellent planner
• Outstanding attention to detail
• Effective communicator
• High level of commitment and flexibility, as often work is required outside of office hours
• Positive, proactive, ‘can do’ attitude
• Strong team ethic
• Able to work under pressure to deliver on tight deadlines

Desirable

• Bilingual / multilingual: English and French speaking

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

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