We have an exciting opportunity for an individual to join our team as a Director of Fan Engagement!

What will you be doing?

• Coordinate, lead and embed the LFC Fan Engagement framework into the DNA of the Club.
• Influence and support stakeholders to understand best practises in engagement and challenge and educate areas that aren’t using the framework effectively.
• Design, implement and run internal governance to ensure that the framework is operating effectively and proactively used. Provide board level reporting on the areas of success and areas where improvement is needed. 
• Proactively organise meetings and consultations as needed. 
• Ensure legal mandates are met both by the Club and the Supporters’ Trust.
• Ensure we have conducted supporter consultations correctly as needed and meet our other legal responsibilities.
• Proactively engage with supporters with a view, acting as a conduit for directing issues to the appropriate department and tracking issue resolution. 
• Day to day management and building of relationships with Fan Groups ensuring the Club speaks and listens to fans in the right forums in a timely fashion. Record and track details of engagement with fans for future reference.
• Lead Club work on the Premier League engagement standards alongside existing fan engagement frameworks. Ensure compliance to the standard completing any work needed to achieve this.
• Assist the Club management teams on issues of supporter interest, ensuring all parties are fully always briefed and facilitating direct engagement with supporters when and where appropriate.
• Collaborate with internal and external stakeholders to improve fan experiences for the long term.
• Liaise with relevant bodies and assisting in the communication of our messages as appropriate.
• Act as a spokesperson for the Club in fan related issues as needed.
• Maintain a close view on social media to monitor emerging issues.

Who are we looking for? To be successful, you will be able to represent the interests of Liverpool supporters in discussions with external organisations. As well as being credible to supporters and able to build mutual respect with fan groups and lasting relationships with supporters and other key external parties.You will have a strong understanding of the role social media plays in supporter politics, on fan behaviour and the dynamic between the various fan media groups. You will be able to able to articulate ideas clearly, communicate unambiguously and able to manage and influence internal stakeholders and challenge viewpoints on behalf of fans. A strong background and ethos of customer service and able to tackle problematic behaviour.

Why should you apply? This is a full-time permanent role working 35 hours per week 5 out of 7 days. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey.To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.We aspire to be the most inclusive club in world football – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

This role is made for a forward thinking, innovative, professional who seeks the scope of influence to contribute to transformational change. This is a real opportunity to shape the agenda as well as providing inspirational and visionary leadership support to those engaged in the delivery of our People ambitions.

It is a newly created role reporting to the Chief Executive but working across the Senior Leadership Team and through into the wider team to drive forward the change that will shape and develop our talent and culture.

This post requires someone with a passion and desire to join and be part of a dynamic, committed team, dedicated to the delivery of high quality people centred services. The postholder will have a proven track record of leading and supporting change, ensuring the highest quality Human Resources support to our team of staff and key volunteers.

At the same time the successfully appointed candidate will bring a fresh, forward-thinking, and collaborative approach to developing and driving high performance and innovative practice across our People strategy. Through your leadership and influence you will provide opportunities and support that reaches every single colleague across the areas of Equality, Diversity, and Inclusion, Learning and Development, Organisational Development, Employee Relations, Workforce Planning, Workforce Information and Workforce Recruitment.

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with a global following of millions.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.

A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.

Commercial partnerships with globally-recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company

A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040

An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes

The Senior Producer for Branded Content, will form a key part of internal video production team. They will contribute both creatively and technically to projects across the wider business, enhancing standards on all elements of video with a focus on branded content initiatives.

The Club operates out of multiple sites, including the Training Centre, where the position of Senior Producer will be based.

JOB PURPOSE

The internal production team are responsible for producing a mixture of news, match action, exclusive interviews, in-depth analysis, branded content, behind-the-scenes features as well as supporting our Marketing, Retail and PR teams. Content production is seen across all digital and social channels including our new OTT platform SPURSPLAY, broadcast globally, shown within the stadium, as well as syndicated to partners and external media. 

The Club is looking for a Senior Producer to work within the internal production team to drive the creative ideation, production, and post production operations on behalf of our partners.You will work with internal departments and external suppliers to contribute to the creative pitching, planning, and execution of our partners content rights.

You will be based at the Club’s training facility in Enfield with regular travel to and from shoots, as well as home and away match days when required.

Key Responsibilities:

You will liaise with stakeholders directly to contribute to the initial creative/pitches as well as budgeting needed to fulfil the campaigns.

You will be responsible for production and delivery of video content for our partners and their campaigns whilst meeting wider objectives and engaging our our audiences.

Work closely with the production management team to ensure the wider business are kept informed of progress and key information.

Branded content will be your primary focus but you will also be required to create content to support other commercial, PR, marketing and retail objectives.

Your work will be consumed on a number of different audience facing platforms, from the Clubs OTT platform, to the clubs social media channels. All content needs to be optimised for the highest effectiveness on these platforms.

Upload and distribute content across each platform to meet project deadlines.

Personal Attributes

Thinks ahead, generates ideas and thinks of creative solutions to problems.

An idea generator. An all round creative.

Values & respects others, builds relationships, collaborates.

Gets things done, delivers to high standards, takes responsibility.

Creative, energetic and driven individual who thrives working under their own initiative.

Passionate about all forms of creative output and a strong attention to detail.

Previous brand/agency experience is advantageous

Skills & Experience

Proven experience working in a similar role within an established production house.

Experience working as a camera operator (Sony FS7, C300 or equivalent)

Can edit quickly under pressure using Adobe Premiere Pro, with the ability to produce a wide range of video in different edit styles.

Knowledge of Adobe After Effects and have the necessary skills to build motion graphics within each video project.

Knowledge of innovation in video production and the broader digital landscape 

Working knowledge of current video and audio production/editing techniques

Efficient in the full Adobe Creative Suite

The ability to build case studies and report on individual video performance

Lighting experience

Copy, script and storyboard writing experience

Abillity to meet tight deadlines

Flexible with working hours and happy to work evenings, weekends and on site at match days as and when required.

Full clean driving licence and ability to travel to away matches where required.

Please note all applicants should attach a cover letter and full CV to their application. Your cover letter should state your current salary and please includee a link to one of your recent showreels.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, ethnic or national origins, religion or belief, or sexual orientation.

At City Football Group, making moments matter is a part of our DNA. Recognising and developing the best talent allows us to achieve success in the right way.Driven by a passion for our winning culture, you will help deliver on our shared goals of sustainability through a uniquely global yet local community environment.

As a Senior Partnership Sales Manager-EMEA. You will be responsible for driving the acquisition of regional, pan regional and global partners for City Football Group properties from EMEA,in order to underpin continual revenue growth from the region with best-in-class partners who grow our respective club brands.

This role will lead group sales activities across EMEA to achieve stretching sales targets whilst working closely with the Head of Partnership Sales EMEA and the global CFM sales network to support global success.

Role specific accountabilities: 

1 Meet and exceed monthly/yearly set sales targets through the recruitment of high-value new partnerships.

2 Maintain a constant strong pipeline of prospects, forecasting for continuous deal delivery each season and in advance of the upcoming season.

3 Oversee and participate in contract negotiation. Lead on or assist in closing partner negotiations at the CXO level, providing commercial, product, and legal/contract information as necessary and as part of due diligence exercises to ensure the viability of deals. Travel to meet prospective partners within the EMEA region as required.  

4 Stakeholder Management. Develop and maintain a relationship of trust and respect with key internal stakeholders, including the Finance, Operations and Legal teams, to ensure effective and efficient delivery of partner acquisitions. Develop relationships across all commercial functions within CFG, working to ensure collaboration across groups in the delivery of solutions that benefit all of CFG.

5 Reporting and Data analysis. Work closely with the Business Intelligence team and all other appropriate teams to ensure you have the right data/insights to make informed investment/marketing/partner decisions. High proficiency in CRM and company process organisational skills delivering consistent and relevant reporting and abiding by company policy and processes and delivering these to the highest standard.  

6 Help to create and deliver polished and compelling presentations to partners, representing the CFG brand in a way that befits its ambition and class. Work closely with the Design team to ensure presentations and proposals meet the required standards.

Role specific knowledge, skills and experience: Essential: 

• High-Level Education (UK University 2:1 equivalent or higher) 
• Proven track record of representing premium rights holders to deliver material revenue growth, year on year. 
• Fluent in English (speaking & writing) 
• Familiarity with European, Middle East & African regional landscapes, culture and business practices. 
• Self-sufficient and proactive. 
• Sophisticated presentation skills in order to articulate the CFG story and CFM commercial platform to partners and prospects. 
• Creative approach to sales and persistent determination through the sales cycle. 
• Flexible and comfortable in a fast-paced working environment and hours 
• Broad commercial acumen. 
• Familiarity with sports sponsorship contracts and effective partnership programmes. 
• Competent in CRM tools, including Salesforce 
• High-level skills in all aspects of sales prospecting and contract negotiations 

Desirable: 

• Sound knowledge of the global and regional/local football sports landscape. 
• Experience in a rights-holder/club environment 
• Competent in standard Microsoft Programmes (Excel, PowerPoint etc.) 

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.Employment is subject to the provision of proof of eligibility to work in the UK.Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We are excited to be searching for a Senior Digital Content Manager to lead the FA’s owned and operated digital team across England and competition brands. The successful candidate will oversee the direction of day-to-day output, in order to grow our channels and reputation both within and outside of the FA, in line with the Commercial and Marketing strategy.

Key Accountabilities:

• Leading the team of direct reports, including performance and career development with regular 1:1s, quarterly performance check-ins and development of performance development plans.
• Part of Content department’s leadership team, shaping and supporting overall strategy, culture and departmental processes.
• Devise brand-specific content strategies that support best-in-class output across domestic and international
• Overseeing day-to-day content, setting and improving standards, driving creativity and ensuring strong planning across the team, including visibility for key stakeholders.
• Play a key role in developing internal relationships, enabling other sections of the organisation to realise B2C and B2B content propositions.
• Play a key role to champion the use of data to inform the day-to-day content strategy and overall direction.
• Managing key external relationships, including core agencies, technical suppliers, social media platforms, etc.
• Drive innovation and content execution at significant competition events and international tournaments.
• Contribute to the success of campaign executions across commercial and broadcast partners.
• Support the FA’s equality, diversity and inclusion initiatives across our England and competition brands.
• Execute additional tasks as required in order to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
  

What we are looking for?

Knowledge:

• Evidence of consistent high-quality output and driving standards across B2C and B2B/B2B2C,
• Ability to translate brand plans into actionable content plans,
• Strategic thinking,
• Content planning,
• Creation of tone of voice/style documents,
• Strong stakeholder communication and collaboration (internal and external)
• Execution of marketing campaigns, brand activations and data acquisition,
• An interest in both men’s and women’s sport.
• Willingness to innovate and embrace new technology.
  

Experience:

• Minimum five-years’ experience working in a similar role,
• Line management of a small or mid-sized team (objectives setting/career development support,)
• Managed a range of agencies and vendors,
• Calm under pressure,
• Commercially minded,
• Developed owned and operated content strategies for largescale channels (domestic and international.)
  

Technical Skills:

• Expertise producing highly engaging social media, website, and video content across all channels,
• Strong project management and organisation skills,
• Excellent editorial skills across owned and operated,
• Strong planning and organisational skills,
• Extensive experience using data analytics tools and systems,
• Highly creative,
• Passionate about content and standards,
• A broad understanding and appreciation of various content forms (lifestyle, technology, entertainment, etc.)
  

What we can offer you?

• An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
• Attractive benefits and a competitive salary.
  

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

This advert is live until 31st December 2022, however, if we find a suitable candidate in that timeframe there is a possibility the role may close early. Therefore, we highly recommend you submit your application as soon as possible.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

An exciting opportunity has arisen to join Rangers Football Club in a role that will help deliver the success of New Edmiston House and support the club’s wider Commercial & Marketing activities.

New Edmiston House is an incredible, state-of-the-art facility that will host a long-awaited club museum, a new two-storey Rangers Store, and a fantastic events space for use on matchdays and beyond, thus enhancing the experience for supporters when they visit Ibrox on match days and increasing footfall on the Ibrox campus on a daily basis.

Reporting to the Head of Brand Marketing & Design and the General Manager of New Edmiston House, the Senior Marketing Executive will be responsible for delivering marketing and digital campaigns across new Edmiston House. Furthermore, the Senior Marketing Executive will support in providing premium experiences across all supporter touchpoints to drive brand awareness, engagement, and commercial revenue for the venue.

The successful candidate will be part of a consumer-focused, diverse team working in a fast-paced environment.

We are seeking a candidate that can display an excellent eye for detail, deploying impactful marketing campaigns and editorial content across all touchpoints.

Additionally, the role will require the implementation of creative briefs and rollout plans whilst managing the end-to-end design process with the in-house design team.

This role will ensure that the supporter experience remains consistently high and that all events are promoted effectively. New Edmiston House will host various events, from supporting match day operations, Club Events, Conferences, Museum and Stadium Tour bookings, and live entertainment, including concerts.

Responsibilities By working with the wider team, ensure that all events within New Edmiston House are fully supported through wide ranging marketing and digital campaigns

• Develop brand calendars and roll out plans for the entire venue
• Provide creative briefs to the design team for all New Edmiston House campaigns
• Engage with the club and third-party promoters to increase the visibility and appeal of events, maximising ticket sales and venue spend whenever possible
• Liaise with internal departments for any ad hoc events that may be booked into the venue
• Implement systems to ensure a consistently high standard
• To exhibit strong, compelling, and coherent presentation skills.
• To support the Head of Department in the development and guardianship of the Rangers F.C. Brand. Ensure a consistent and appropriate application of brand assets.
• Take responsibility for the standard of creative output.
• Manage and supervise multiple projects ensuring resources are allocated according to project needs.
• Take responsibility for the standard of creative output.
• Ensure seamless communication of creative team to ensure optimised workflows and processes that identify and eliminate the risk of failure 
• Develop and maintain a good understanding of Rangers F.C. culture and values and act in the best interests of the club at all times.
• To act as primary contact for all marketing matters related to New Edmiston House, including operational/activation support where required. 

GENERAL INFORMATION

• Given the nature of the business, this role includes working at both weekends and evening in accordance with the fixture schedule and events diary.
• A developed sense of discretion and confidentiality is required. 

THE CANDIDATE

The Candidate Attributes Include

• Ability to articulate concepts and ideas to the wider team or other departments
• Keen eye for artistic and technical composition, timing, and detail.
• Experience of managing a creative team
• Adaptable to an array of creative briefs from all departments across the club
• Excellent communication and staff management skills. Collaborating, supporting, and motivating others to be part of a happy and effective team.
• Motivate and inspire the creative team to constantly strive for the bravest creativity
• Eligibility to work in the UK
• Excellent design principles.
• An ability to identify customer demographics in relation to specific events and target marketing accordingly
• Previous experience in a similar role
• Familiarity with social digital marketing
• Strong communication skills
• Ability to work to deadlines and focused attention to detail
• Strong problem-solving skills
• Ability to work flexibly with own initiative and as part of a team.
• An ability to operate and manage multiple projects concurrently.
• Able to work flexible and unsocial hours including evenings, nights, weekends, and bank holidays
• Take responsibility for the standard of creative output.

EQUALITY & INCLUSION Rangers Football Club is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.Rangers Football Club also welcomes applications from suitably qualified members of the armed forces family.

GENERAL INFORMATION The candidate must keep up to date with new methods and undertake any necessary internal or external training sessions in accordance with Company Policies and Procedures.

The Media Relations Manager is primarily responsible for coordinating and managing the delivery of the club’s contracted media requirements for the men’s first-team, as well as securing additional media coverage for the club, its staff and players. On a day-to-day basis, the successful candidate will work with our players to ensure the club meets its contractual media activity. The successful candidate will be supported by our Head of Media Relations, and external comms agency as required.

This is an exciting opportunity for someone who has passion for sports media, exceptional communication skills and a candidate with experience in building strong relationships in an elite sporting environment. The chosen candidate will possess a tireless work ethic, a ‘can do’ attitude, and have exemplary attention to detail.

You will be responsible for…

The role requires close liaison with media rights holders (such as Sky, BT, Amazon and international broadcasters), the Premier League, national and local media, as well as internal stakeholders to ensure all media appearances paint the club and its players in a positive light, and meets the needs of media partners.

• Manage and deliver the Premier League media rights contract, fulfilling the obligations of the playing squad with UK and overseas broadcast rights holders, ensuring compliance with all contractual match week media obligations. For illustrative purposes, this includes pre-match interviews in the days leading up to matches, matchday interviews pre- and post- match, as well as less time sensitive feature-length interviews.
• Managing and delivering matchday media obligations at all home matches ensuring compliance with matchday protocols. In addition, the Media Relations Manager would be expected to work the majority of away matches, although a rota system is currently in operation with colleagues.
• Manage and deliver, in conjunction with Premier League Productions, non-match related contractual obligations, such as pre- and mid-season media access days, extended interviews, ‘masterclasses’ and ‘behind-the-scenes’ sessions.
• Develop strong relationships with key personnel at the Premier League, Premier League Productions, and broadcast partners.
• Identify and manage pro-active, non-contractual media activity to deliver positive PR for players and the club.
• Research and produce briefing materials ahead of all media activity for players/interviewees.
• Discuss media opportunities and requirements with players
• Ensure new and emerging players are aware of media requirements and expectations
• Develop and maintain a strong relationship with the club’s Player Liaison Manager to co-ordinate additional activity, including community and commercial initiatives – using media opportunities to showcase the wider work of the club.
• Manage day to day media enquiries, and conduct daily media monitoring alongside the club’s appointed media agency, liaising internally and escalating to the Chairman and Executive team as necessary.
• Work as part of a wider Marketing & Communications team – attending weekly meetings to discuss and share work streams/creative ideas/campaign planning, supporting marketing and club media initiatives.
• Oversee the Press Office Administrator (part-time role) in managing the media operations on matchdays, the PL media accreditation system and be responsible for logistics for the manager’s pre-match press conferences. 
• Lead on media management for the Women’s team at key points of the season. Please note the Media Relations Manager is not required to attend Women’s or Academy matchdays.
• Distribute club announcements / releases to media database and monitor the media enquiries email account.
• Other duties and responsibilities as required by line manager
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
• Plan, support and manage the delivery of learning initiatives that contribute to advancing EDI.
• Maintaining working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
• Being proactive and identify opportunities for organisational improvement and support on EDI matters across the club.

You will have…

Essential

• Minimum of three years press office experience
• Experience of working with elite athletes or high profile individuals in highly pressurised environments.
• Excellent knowledge of the media industry/landscape

Desirable

• Previous experience in a football environment
• Previous experience of delivering a broadcast media rights contract 
• Line management experience

You are…

Essential

• Excellent planner
• Outstanding attention to detail
• Effective communicator
• High level of commitment and flexibility, as often work is required outside of office hours
• Positive, proactive, ‘can do’ attitude
• Strong team ethic
• Able to work under pressure to deliver on tight deadlines

Desirable

• Bilingual / multilingual: English and French speaking

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

As part of the Club’s trajectory of growth, West Ham United is expanding its Commercial Partnership Management Team. This Partnership Assistant role, reporting to the Senior Partnership Manager, will be crucial in the successful delivery of activations and campaigns for partners of the Club.

The West Ham United Partnerships team carry out a diverse range of activities to ensure the club is fulfilling its obligations to the existing partnership portfolio. As a result, we are looking for a candidate that is truly excited to help our partners achieve their goals. The successful candidate will be required to work irregular hours including weekends and bank holidays.

Working closely with the Senior Partnerships Manager and wider commercial team, the Partnership Assistant will be responsible for building and maintaining relationships with the Club’s partners ensuring effective rights delivery.

Key Responsibilities

• Management, delivery and tracking of commercial rights
• Delivery of ticketing and hospitality rights
• Delivery of matchday assets and obligations
• Management of fulfilment of merchandise
• Management of digital and social reporting processes
• Management of commercial image library
• Management of partner communication processes
• General administration duties
• Management of suppliers and agencies
• Develop relationships with key internal and external stakeholders as well as senior officials and C-level executives
• Maintain knowledge of the latest industry standards and activity

Personal Specification

• Enthusiastic with a strong team ethos and delivers under pressure
• Positive outlook and looks for solutions when challenged
• Gets things done, delivers to highest of standards, takes responsibility
• Values and respects others, builds relationships, collaborates
• Outgoing and interested in brands, marketing and sponsorship
• Thinks ahead, generates innovative ideas

Skills and Experience

• Ideally, be a graduate (or equivalent) with a strong interest in sports marketing
• Ideally 12 months of experience, in the form of placements or full-time employment, of relevant sports marketing experience
• Comfortable with collating, manipulating and presenting data
• Strong attention to detail, to produce work that is consistently accurate and fit for purpose
• Strong communication skills and ability to build relationships with colleagues and clients
• Excellent account and project management skills
• Excellent Microsoft Office skills – specifically Excel
• A desire to understand the UK and European football market
• Self-reliance, drive, energy, innovation, creativity and a strong focus on delivery
• Able to travel occasionally with regular weekend work

We are committed to the principle of equality and equal opportunities in employment and have been accredited with being Disability Confident Committed. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities. Employees will be recruited and selected, promoted and trained on the basis of objective criteria.

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

The FA is seeking a talented individual to own and define the customer value proposition and monetisation strategy across its traditional and emerging digital platforms.

Key Accountabilities

Own and define the vision and strategy, including customer value proposition and monetisation strategy for our digital fan entertainment platform for multiple distribution channels including but not limited to:

Traditional digital

• Evaluate and develop vision and roadmap for traditional digital platforms, including owned and operated web properties, mobile app, and social media channels
  

OTT

• Take responsibility for the overall strategic roadmap, including product development, distribution, and monetisation proposition of an FA OTT platform
• Partner with the Head of Media Rights and Production to optimise FA media rights and distribution partnerships
• Partner with the content development team within the Marketing function to leverage content from original productions and archived content
  

e-Sports

• Lead on the development and execution of The FA’s e-sports strategy, including all current e-Sports activity and the development of a potential eFA Cup product
  

Metaverse / Web 3

• Lead the assessment, business case development and execution of metaverse opportunities including multiparty systems to extended reality
  

Consumer Data Strategy

• Provide leadership and contribute to the process of bringing together fan data, participant data, and purchaser data from multiple sources to provide a single customer view and allow The FA to better serve its stakeholders
  

Operational Management

• Drive an innovation agenda to unlock incremental revenue opportunities
• Work with broadcast, content, insight and marketing teams on FA reserved rights – exploiting these rights and building out an engagement platform for driving global audiences to consume FA published content
• Oversee procurement of production partners and development of the content offering
• Secure maximum revenue from ancillary rights, such as archive and audio
• Grow digitalisation and exploitation of The FA’s archived content library
• Understand key industry and consumer trends that will influence the sector in the future, across technology, platform, production and distribution
• Multi-million pound budget management
• Lead annual business planning for digital, and contribute to the broader commercial plans
• Lead and coach a team to further develop and build capability within the division and broader business
• Execute additional tasks as required in order to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
  

What we are looking for

• Digital savvy with knowledge and comfort of the evolving landscape
• Strong organizational and project management skills with the ability to multi-task several time-sensitive projects simultaneously
• High level of commercial awareness with the ability to identify wider opportunities which can maximise revenue
• Expert negotiator and problem solver
• Strong written and communication skills with the ability to work effectively in partnerships both internally and externally
• Deep level of curiosity with a growth mindset
• Experience of building and managing a team
  

What we can offer you

• An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
• Attractive benefits and a competitive salary.
  

We have partnered with Savannah to support us in this process so if you are interested in applying and/or finding out more then please send a covering letter and CV or contact them directly via fadigital@savannah-group.com

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

This exciting senior role is an opportunity to lead on the expansion of existing partnerships within the Club portfolio by creatively activating suites of assets / rights, securing multimillion pound renewals and being part of a progressive Commercial Team.

You will be accomplished in achieving difficult targets in a competitive environment, be able to strategically plan and be an influential communicator. Ideally, you will have experience of working in a values-driven organisation, using your advocacy and influencing skills to create an environment that leads to securing renewals and upsells the value of existing partnerships.

Your excellent written and verbal communications skills will enhance your ability to help shape strategic thinking and develop strong productive on-going relationships.

Responsibilities include but are not limited to:

• Retaining and securing sponsorship partners for Fulham FC (and Fulham Pier) with a global remit from initial strategy planning and research through to engagement, building of a proposal and leading in contract renegotiations / negotiations
• Develop all partner and supplier relationships with the aim of renewing contracts and upselling additional opportunities;
• Work with partners to establish brand / marketing KPI’s and ensure these are delivered and exceeded
• Create renegotiation strategies and work with Head of Strategy and Research to develop the research and evaluation programme to prove return on the client’s investment;
• Build relationships with activation and sponsorship agencies to uncover opportunities and gather best practice ideas;
• Work with Sales team to deliver key meetings and experiences for prospective partners
• Development of bespoke activation proposals to suit the needs of individual companies, add value to our supporters and to bring the partnerships to life. Develop and deliver these proposals based on clients’ strategic agendas / timings and budgets;
• Manage relationships with external stakeholders;
• Manage commercial relationship with Governing Bodies to ensure contractual delivery of league partnership assets
• Work with key internal stakeholders i.e. marketing, ticketing, hospitality, finance, operations and communications etc. to ensure a collaborative, joined up approach to rights delivery and to create joint Club / client campaigns where possible to add value to the Club / client and supporters
• Compiling post event / end of season reports for core partners to prove return on investment;
• Manage the cost of sale budget;
• Work with the Fulham Pier Team on the procurement process to maximise contra / spend back and sponsorship opportunities associated with the build.

This role will require match day work, including evenings and weekends as required

The following qualifications and experience are essential:

• Proactively contacted senior decision makers where existing relationships may not have been held and effectively managed to engage and build client relationships
• Worked with contracts and negotiated commercial terms with legal support
• People Management experience
• Created high level sales presentations and presented proposals to clients in a pitch environment

Candidates should have strong project/campaign skills while being a strategic thinker with the ability to turn insight into business opportunities. It is essential for candidates to have advanced skills with Excel, PowerPoint and other advanced presentation software. The ideal candidate will be self-motivated, driven by service excellence, flexible, resilient, and positive through change and under pressure of work. Candidates should have strong communication skills and have the ability to find solutions creatively.

Fulham Football Club acknowledges and accepts it has a responsibility for the wellbeing and safety of children, young people and adults at risk who are under the Club’s care or utilising the Club’s facilities. As part of Fulham Football Club’s commitment to providing a safe environment for children and adults at risk you will be required to obtain a check from the Disclosure & Barring Service. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent you from working, as all cases are judged individually according to the nature of the role and information provided.

Fulham Football Club is committed to creating a diverse working environment and welcomes applications from everyone regardless of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

If you think you could add value to our team, please email your CV and completed application form to recruitment@fulhamfc.com.

Applications close: 9^th November 2022