Hospitality Manager – Formula E

n its first eight seasons, Formula E has crowned seven different champions and celebrated 23 winners in 100 races. With more automotive manufacturers on the grid than any other motorsport, the ABB FIA Formula E World Championship is one of the world’s most compelling racing series and enters its ninth season as the fastest growing sport on the planet.

But we’re more than a race; Formula E was founded to counteract climate change by accelerating the adoption of electric vehicles and as an unparalleled proving ground for race-to-road electric vehicle technologies. In Season 9, our ambition has grown as has our vision to accelerate sustainable human progress through an all-out race for better futures. The only sport certified net zero carbon since inception, Formula E is a beacon for fans who want to enjoy edge-of-seat racing today at the same time as having a positive effect on the world tomorrow.

Formula E is a unique fusion of world class sport, sustainability, and cutting-edge technology on a global stage. Season 9 signals the start of the Gen3 era in the sport with the debut of the third-generation race car – the fastest, lightest, most powerful, and efficient electric race car ever built. Formula E will also go further than ever before in Season 9 with 17 races in 10 iconic world cities.

Working with us

At Formula E, we have created an environment that supports our colleagues to perform at their best. We are innovative, curious and we love the world we live in which is why we value sustainability. We believe that work should be fun and, whilst we are passionate about delivery, we are one team and supporting each other is key to our success.

Your Role

Sitting within the Hospitality Department, the role of Hospitality Manager will be responsible for supporting on design, strategy, and creation of world class premium experiences around the globe for the framework of Formula E Hospitality Products. These span from low-tier, shared spaces to bespoke private suites to VVIP curated experiences, gala dinners and launch events and are offered across the full spectrum of the Formula E race calendar.

Duties and Responsibilities

  • Support Hospitality product development in all markets and help in identifying and delivering both existing and new commercial opportunities.
  • Support on project management and operational delivery of the Race Suites & other Hospitality products
  • Manage client enquires and requirements, to then ensure expectations are delivered.
  • Attend internal cross-departmental meetings, channels, and support on creating internal and external briefs and specifications for Hospitality Products
  • Manage production of all web and digital sales and marketing collateral for Race Suites and other Hospitality & Premium Products for the ecosystem
  • Manage the Hospitality Information Hub ensuring all information is accurate and up to date.
  • Support in analysing market trends, ecosystem and consumer needs, and the competitive landscape
  • Support Finance and the Hospitality team in raising purchase orders.
  • Support on planning and executing any side events including but not limited to launches, cocktail receptions, Galas and afterparties.
  • Promote a ‘guest first’ attitude and awareness of sustainable hospitality.
  • Maintain accurate and timely reporting across budgets, brief statuses, contract status, debriefing.
  • Liaise with the Hospitality & Premium Experiences Manager across updates on delivery pipeline.
  • Focus to develop and improve processes for driving efficiencies, workload management, general project management.
  • Support the Hospitality & Premium Experiences Director and the Hospitality & Premium Experiences Manager with minute taking and distribution of minutes across relevant departments.
  • Support wider Hospitality Team on event deliverables when needed.

Requirements:

Knowledge required.

  • Knowledge of the hospitality and events industry
  • Good understanding in creating B2B sales and marketing materials.
  • Good understanding of event etiquette
  • An understanding of budgets, with experience of event delivery within budgets being advantageous

Experience required.

  • An event professional with experience working across live events and/or premium experiences.
  • Proven experience working with multiple stake holders.
  • Creating and improving workflows
  • Experience managing multiple projects is advantageous.
  • International event experience is ideal.

Skills and aptitudes required.

  • Excellent interpersonal skills and great team player
  • Ability to run multiple projects at any one time.
  • Focus and ability to prioritise workload.
  • Proficient MS Office incl. PowerPoint, Excel, Word, Outlook
  • Able to build and maintain strong relationships.
  • Problem-solving and can- do attitude.
  • Experience with Smartsheet is not a requirement but advantageous.

Interests

  • Interest in working at the forefront of motorsport and innovation in events and hospitality.
  • Interest and motivated to promote sustainability.

Personal qualities required.

The Small print:

Before applying, please make sure you read the Formula E Privacy Notice available on our website: https://www.fiaformulae.com/en/jobs

We receive a high number of applications per role and therefore ONLY successful applicants will be contacted.

eCommerce & Retail Marketing Manager – FIFA

eCommerce and Retail Marketing Manager

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a eCommerce and Retail Marketing Manager that is part of FIFA and supports us on our mission.

These are your key tasks:

  • Key Account & Partnership management of the FIFA eCommerce partner(s) and FIFA branded store partner(s) operated under license
  • Together with the Head of Licensing & Retail, define the overall business strategy for omni-channel retail and provide ongoing strategic input and recommendations to drive sales and the consumer journey
  • Manage all contractual elements of these license partnerships
  • Work closely with the data and insights teams to deliver and manage all key data and analytics reporting in order to inform the future business decisions
  • With the licensing team plan and drive the FIFA licensees’ eCommerce & Store(s) product offer strategies (incl. product, price positioning, positioning and marketing) and work with the license partners on effective merchandise and go-2-market plans
  • Work with FIFA’s and partner(s)’ content and digital marketing teams to coordinate product collection releases, promotions, storytelling, marketing campaigns and consumer engagement initiatives, including creation of digital assets specific to the eCommerce store
  • Drive, review and manage approval of all brand and marketing campaigns ensuring maximum ROO
  • Together with other licensing team members and the relevant partner key account manager, develop and manage FIFA licensees’ retail strategies across all relevant and applicable territories
  • Identify and understand, share market trends and customer needs and translate them into strategic actions aimed at driving brand heat and revenue growth
  • Full accountability for budgets, royalty reporting, and quarterly forecasting in conjunction HOL, and FIFA commercial and finance teams
  • Key account management of assigned key product license partners
  • Be the go-to-person in the licensing team in relation to all matters ecommerce and retail

The specific competencies we require for this position are:

  • Relevant business degree
  • At least 7 years’ relevant experience in eCommerce, account management, buying, retail marketing, merchandising
  • Proven ability to implement, analyse and improve processes, measure results, and achieve financial goals
  • Knowledge of eCommerce tools and platforms, Ecommerce and retail, licensing business, buying and merchandise planning
  • Well versed in DTC marketing
  • Experience in the Sports industry is an advantage
  • Fluent in English; proficiency in any other FIFA language (F / ES / GER) is an asset
  • Knowledge of project management and relevant tools & processes
  • Strategic mindset with a hands-on tactical approach
  • Excellent written and oral communication skills
  • Highly organised and excellent time management skills
  • Energetic, positive and with a can-do attitude
  • Team player
  • Willingness to travel on a frequent basis

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich

Head of Editorial – Tottenham Hotspur FC

To inspire and develop teams to deliver outstanding and engaging content, maximising the impact and distinctiveness of the Club with global and local audiences.

This position will lead and develop the editorial output and direction. It will assess all opportunities to extend and improve its content creation, across all formats, media, and platforms, in compelling and innovative ways. This is an important and transversal role, working with major stakeholders and producers within the Club.

Key Responsibilities:

  • Develop and lead the global Club editorial, positioning, and content strategy across all formats and media.
  • Be a decision maker for video production and social media teams with editorial and tone of voice questions, as appropriate.
  • Articulate and implement an editorial strategy to increase the Club’s overall and relative engagement rate, to which the results can be clearly demonstrated to senior internal and external stakeholders.
  • Responsible for finding new ways of telling stories across Club business drivers (sponsorships, retail, visitor attractions, stadium events) which increase traffic and engagement across their portfolio of web pages.
  • Overall responsibility for driving the creative process and for the co-production of ideas involving players, creators and influencers.
  • Be accountable for developing new and innovative ways of telling stories across platforms and formats, based on a fan first approach.
  • Use data and insights to understand audiences, in particular fans and customers, and potential new audiences. 
  • Define and document a tone of voice based on platforms and demographics, supportive of the club’s values and mission statement.
  • Identify and build an editorial proposition to support the key milestones of the club calendar (start of the season, derbies, transfer windows, kit launch…). 
  • In partnership with the Production Lead and the Head of Content, set a process to lead and animate daily and weekly editorial meetings to review what should be covered and on which formats (written, video, audio, photography…).
  • Collaborate with all relevant stakeholders to ensure content requirements are met in line with the club’s business objectives.
  • Due to the nature of the industry, some out-of-hours working, including weekends, may be required from time to time

Personal Attributes:

  • Thinks ahead, generates innovative ideas.
  • Values & respects others, builds relationships, collaborates.
  • Gets things done, delivers to highest of standards, takes responsibility.
  • Relentless and trusted collaborator and team player.
  • A strong communicator, with the ability to build trust and influence at all levels.

Skills & Experience:

  • Significant experience as an editorial leader with a track record of success leading a diverse portfolio of content.
  • A refined understanding of global sport and how fans are served with sports content (especially football) in various formats and media (video, OTT, social media, web/apps.).
  • Experience as a senior editor, content commissioner, and/or executive producer role for a sports digital content platform with a significant social media, web and mobile audience.
  • Significant expertise in producing video formats, from snackable / short moments for social media to longer form pieces (shows/mags) for broadcast or OTT platforms.
  • Direct experience in developing video formats involving athletes or influencers.
  • Management experience directing a diverse team of staff and freelance writers, producers, and creators is desirable.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with child’s barred list.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

Closing Date for Application: 7th April 2023

Senior Projects Manager – Wembley Stadium

We have a fantastic opportunity for a Senior Projects Manager who will be based at Wembley Stadium. You will manage programmes of Stadium refurbishment projects across hospitality, retail and facilities management. The successful candidate will lead a team and manage multiple capital investment projects to assist with the ongoing development of Wembley Stadium.

About The Team

Looking after our world class venues, these teams are in charge of making sure everything is safe and operationally ready. From day-to-day maintenance and perfecting pitches for matches to overseeing world-class music concerts, flagship NFL events and facilities upgrades, they’re custodians of English football’s two national homes.

What will you be doing?

  • Manage the Capital Investment programme of projects at Wembley Stadium and lead a team of project managers.
  • Support the Head of Property with developing ongoing Capital Investment masterplan strategy and deliver projects to budget and programme.
  • Manage monthly reporting across capital investment programmes.
  • Assume accountability and overall leadership for the delivery of multiple projects and work streams within area(s) of responsibility.
  • In conjunction with Project Sponsors, formulate project briefs and project objectives and translate these into scopes of work and formulate appropriate procurement strategies to deliver the best value for the Business in consultation with relevant departments.
  • Determine key stakeholders and consult effectively to ensure user requirements are defined and reflected in emerging project briefs. Establish project governance and structure appropriate for successful delivery.
  • Appoint and lead teams of professional advisors and project stakeholders to ensure project briefs are effectively translated into designs and specifications.
  • Provide and present reports at key project milestones to ensure project proposals are signed off by the business / key stakeholders.
  • Derive (and maintain) cost estimates for projects and work with Finance partners and project sponsors to create (and maintain) business cases for business approval.
  • Developed detailed programme and sequencing for all phases of the project lifecycle. Ensure projects are appropriately phased and planned around the event calendar, other interfacing construction projects, and key stakeholders are appropriately engaged and coordinated.
  • Establish project plans and timelines considering operational constraints and key business milestones. Assume responsibility to ensure projects are successfully delivered within pre-determined deadlines.
  • Assume responsibility to deliver projects independently within approved budgets. Track and monitor project costs through their life cycle.
  • Provide leadership and mentoring for a small team to assist with the delivery of projects assigned to them. 
  • Prepare and present expenditure approval requests and seek business approval for capital projects in accordance with Group policies and procedures.
  • Prepare and present project reports to ensure the business is kept updated on major/strategic projects.
  • Identify project risks and formulate relevant strategies to manage and mitigate these.
  • Formulate and implement relevant strategies to ensure the quality standards are set and achieved.
  • Ensure projects are planned, designed and delivered safely and in accordance with health and safety legislation.
  • Ensure all relevant statutory approvals are obtained for capital projects.
  • Conduct project close-out reviews and capture lessons learnt for continuous improvement.
  • Support the ongoing development of property development policies and procedures across the Group to improve business efficiencies and controls.
  • Executes additional tasks as required in order to meet FA Group changing priorities.

What are we looking for?

Essential for the role:

  • Extensive experience in project management within a senior/lead position in the construction industry (8+ years).
  • Proven track record of successfully delivering multiple projects independently through all phases of the project lifecycle.
  • Highly organised, self-starter.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to lead internal and external project teams.
  • Attainment of Prince 2 or equivalent.
  • Attainment of relevant degree qualification.
  • Relevant Health & Safety qualifications (e.g. IOSH, NEBOSH)
  • Knowledge and experience of dealing with local planning authorities/planning regulations.
  • Advanced skills in Microsoft Office.

Beneficial to have:

  • Experience in a venue development role within the stadia, arena and event design/construction/infrastructure industry an advantage.
  • Experience in hospitality, retail and facilities management and civil engineering-type projects.
  • Relevant professional qualification (e.g. MRICS, APM, etc).

What’s in it for you?

We are committed to ensuring everyone can flourish in their roles, in order to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George’s Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

  • Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
  • Free, nutritious lunches, at Wembley Stadium and St. George’s Park.
  • Free private medical cover.
  • A contributory pension scheme.
  • An additional Thank You days leave, volunteering days as well as 25 days annual leave.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Please note, despite the organisation working towards a hybrid model, due to the nature of this role, there will be an expectation that the successful candidate will be on site at Wembley Stadium from up to 4 days per week.

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

Your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre, unless the role is advertised as a homebased contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.

The FA, For All, For You

Our equality, diversity and inclusion strategy forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.

A Game For All outlines three key strategic commitments – Lead the Change, Be the Change, and Inspire the Change – which will ensure tackling discrimination remains a core priority for English football for years to come.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA’s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

London Senior Brand Creative Strategist – NIKE

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc. designs the future. At NIKE, Inc. designers chase their curiosities and build what’s next, shaping the culture and advancing human potential. The Design teams include artists, inventors and specialists, all with different focuses, including color and material experts, and apparel, footwear and graphic designers. Nike designers look to the future, aggressively pursuing materials, ideas and forms that further elevate the athlete experience, raise the bar for modern style and reduce environmental impact.

Brand Creative is the Art of Storytelling. We tell powerful, meaningful stories across the entire brand ecosystem, leveraging all existing and new platforms to encourage, enable and engage athletes*, while driving brand distinction and business impact.

WHO ARE WE LOOKING FOR?

As a London Brand Creative Strategist, you will build the voice that expresses the heart and soul of the Nike brand, leveraging athletes, communities, products, and services to encourage our consumers through the power of storytelling.

You have experience when it comes to directing other creatives and will be familiar with working in close partnership with writers, designers, and producers. You are able to understand, participate in and influence strategic conversations, partnering with broader marketing teams to define the creative brief, and can lead others through creative conception, development, and execution.

You have proven experience working at scale and can lead complex work streams independently – managing and prioritising your time as needed. You’re outstanding at crafting the detail from the writing of a brief all the way to execution, using your experience to teach others around you.

You’re able to connect the dots between culture and sport and find the common ground between a brand and its consumers. You are an innovative problem solver, constantly seeking new ways to connect with consumers through new and existing platforms and ecosystems.

If you’re excited by the role, but feel like your past experience doesn’t align perfectly with every single requirement, we’d still love to hear from you. You might just be the right candidate for this or other roles.

WHAT WILL YOU WORK ON?

You are the one leading and championing creative concepts and storytelling from London to the World as part of the London Brand Creative Studio team. You will help power brand-defining campaigns in London around key city moments or involving key city assets. And you will power our priority strategic dimensions in London throughout the year.

Working closely with the creative leadership team, you’ll be responsible for crafting the future vision of the brand across every consumer touchpoint. And you’ll encourage and lead innovative thinking, collaboration, and teamwork, to encourage the Brand Creative function.

You will lead and mentor others, guiding their growth through considered and consistent feedback, rewarding their achievements whilst also recognising their opportunities to develop.

You will need to communicate your concepts to various internal and external audiences. As a creative lead, you’ll be responsible for taking on feedback from partners and driving the development of work to ensure that all work is delivered on time.

WHO WILL YOU WORK WITH?

Day-to-day you’ll work with a team of Art Directors, Designers, Producers, and Writers, leading project teams across multiple workstreams. Beyond the Nike London Brand Creative core team, you will also work with external creative partners. You will collaborate with your counterparts across the EMEA to ensure consistency across our work and help establish and develop our creative network.

Within the broader Marketing organisation, you will work closely with other teams such as Brand Marketing, Direct Marketing, and Culture Marketing to strategize around the annual concept map, developing and delivering creative that answers the brief.

WHAT YOU BRING TO NIKE:

  • Proven creative experience in editorial, content marketing, advertising, brand marketing, or a related field
  • Experience leading creative projects & mentoring junior individuals in the team
  • Proven understanding of end-to-end creative and production processes
  • Understanding and passion for consumer insights and trends
  • Experience working cross-functionally with internal and external partners
  • Innovative storytelling: considering new storytelling techniques, new media platforms, and new audiences
  • Experience structuring, articulating, and presenting creative thinking

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Director, Ticketing and Hospitality – LIV Golf

About Us

LIV Golf Investments is a newly formed company, with group companies in the USA and UK. Our purpose is to holistically supercharge professional golf on a global scale to help unlock the sports’ untapped potential. Greg Norman is the first and founding CEO of LIV Golf Investments. PIF, one of the world’s largest and most impactful wealth funds, with a diverse international investment portfolio, is the majority shareholder in LIV Golf Investments.

LIV Golf League

In 2022, LIV Golf launched the LIV Golf Invitational Series, an eight-event series taking place in the USA, UK, Asia and the Middle East with the world’s best golfers competing in an innovative new format featuring simultaneous team and individual play. Each tournament consists of three rounds, 54 holes, no cut and shotgun starts, with players vying for unprecedented prize purses. The team competition, faster pace, family-friendly environment, and festival-style atmosphere delivers a unique tournament experience for both players and fans.

In 2023, the LIV Golf League will officially launch with 48 players and 12 established team franchises competing in a 14-tournament schedule that will expand LIV Golf’s global footprint across North and Latin Americas, Asia, Australia, the Middle East and Europe. LIV Golf is the first-ever global golf league committed to the sport’s worldwide growth, with enhanced player pathways through the International Series, a ground-breaking series of events launched in 2022 through the Asian Tour. The League is also dedicated to enhancing the wellbeing of communities through LIV to Give,LIV Golf’s global impact platform announced in June with a $100 million commitment to develop and support social and environmental initiatives in tournament host communities around the world. 

Role Objective  

The Director of Ticketing & Hospitality will work with  the SVP, Ticketing & Hospitality in leading business development strategy, building effective relationships across all LIV Events and partners to yield revenue across all channels. This role will look out for trends and be ready to act to capitalise on them. They will ensure that sales reporting is shared and understood by key stakeholders to ensure that information flows effectively, by using and leading CRM hygiene and BI tools. They’ll work in close connection with our ticketing partners to ensure hospitality and ticketing strategy is exercised across all channels. 

Responsibilities  

  •  Actively build relationships with businesses in local market to LIV Golf events to drive commercial revenue, using on-site presentations and targeted outreach to corporations and community constituents to maximize revenue.
  • Influence, grow and develop the sales function, developing sales plans to enhance revenue streams. 
  • Lead a high-performing, efficient and diverse team to deliver outstanding results, establishing a culture that is built on improvement and exceeding revenue and activity 
  • Support the SVP on pricing, on-sale strategies, product enhancements, business development initiatives while working closely with the marketing and design team.
  • Work closely with all third-party ticket partners, ensuring revenue optimization and efficient processes are followed. 
  • Oversee the functions reporting needs, ensuring ticketing inventory is managed and up to date, focusing on weekly/daily ticket and hospitality sales while ensuring proper CRM hygiene.
  • Manage the business development budgeting, targeting, and forecasting processes for internally produced work, enabling data-driven decision-making, and foreseeing operational considerations to provide accurate projections.
  • Collaborate closely with internal colleagues across the business, in particular the marketing and insights team to ensure the correct data and research is in place to correctly identify key trends and opportunities. 
  • Manage the collection and dissemination of marketing information as related to ticket sales and customer service goals. 
  • Lead and present in-person and virtual presentations to drive commercial revenue. 
  • Work closely with memberships at local golf clubs to activate their membership team to assist with local sales opportunities. 
  • Entertain and build relationships with current and prospective clients during LIV Golf events. 
  • Work closely with the Partnerships team to collaborate and drive corporate hospitality packages.  

Qualifications

  •  Proven experience managing a high-performing fast paced team.
  • Ability to build relationships with key stakeholders both internal (marketing, insights, commercial etc.) and external (local partners, club members, clients, ticketing partners, etc.).
  • Using CRM and data to drive decision making. 
  • Strategic mindset to define, build, and execute the functions sales strategy.
  • Experience in selling premium hospitality and tickets, preference in sport or live entertainment.
  • Excellent organisational skills, including time management, prioritisation, forward planning, and meeting deadlines.
  • Understanding and knowledge of primary ticketing systems, and the ability to pick up new platforms quickly.
  • Experience of contributing to pricing and on-sale strategies, ideas for developing revenue streams and delivering sales targets.
  • Experience of managing outsourced (agency) contracts and relationships. 
  • Experience of considering the customer experience in relation to all hospitality and ticket sales channels and troubleshooting problems to resolution. 
  • Experience of delivering financial information and statistical data. 
  • Able to work flexible schedules including evenings, weekends, and holidays.
  • Able to travel domestically and internationally when needed.

YOU IN?

Do you think there is room for the sport of golf to evolve even more? Do you want to help supercharge the game of golf? LIV Golf Investments has been building and continues to build a world-class team, featuring experts from the world of golf, sport, and entertainment from all over the globe. If you’re up for that kind of challenge and a pace that moves quite a bit faster than a 5-hour round, then we would love to hear from you!

LIV Golf Investments is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees. We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate.  This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships. LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Senior Manager, New Partnerships – Formula 1

Main Duties and Responsibilities

  • Responsible for generating new sponsorship revenue for Formula 1
  • Manage sales process from conception to close; generating new leads, initiating first meetings, developing proposals/term sheets, contracting and ultimately closing
  • Directly responsible for clients and/or specific region as determined by the Head of New Partnerships
  • Cultivating and nurturing relationships with prospective clients
  • Tailoring Formula 1’s suite of sponsorship opportunities to deliver custom offerings to prospective clients
  • Maintain day to day management of your client / regional patch ensuring that all intel is updated within the corporate sales database
  • Forecast timely and accurate sales activity regularly to New Partnerships Lead, and update activity/prospect status in weekly sales meeting with the wider team An internal conduit for all prospective new partners, involving and updating other departments as and when needed such as content, race promotion, legal, hospitality, and marketing
  • Work with the New Partnerships Lead to devise and deliver a robust sales strategy for your client base and region, which is intel driven and results orientated
  • Work with multiple internal and external stakeholders including brands and agencies
  • Lead by example with best working practices and processes for both short- and long-term deliverables
  • Liaise with the Partnership Development and Management team when onboarding all new partners

About You

  • 5+ years’ experience in a similar role either brand or rights holder side
  • Proven sponsorship sales track record with key relationships and high-level clients
  • People management
  • Proven ability to manage and communicate with multiple stakeholders
  • A strong understanding of brand and communications and the role of sponsorship in the marketing mix
  • Worked in a high-paced environment
  • Proven ability to generate revenue
  • Proactive and performance-driven
  • Comfortable with working in a dynamic global environment
  • Ability to manage multiple initiatives simultaneously
  • Problem solving mentality
  • Creative ability to inform bespoke client facing decks
  • A strong understanding of brand storytelling
  • Good time management
  • Excellent interpersonal skills, advanced communication and presenting capabilities
  • Strategic thinker
  • Self-motivated to learn and collaborate within a team
  • Proactive and solutions orientated
  • The ability to inspire both externally and internally

Partnerships Manager – ITF

The ITF boasts a high profile set of partners including Microsoft, NEC, UNIQLO, Rolex, Tory Burch, Gainbridge and many more – giving exposure to major global blue-chip companies and some of the biggest brand investors in sport. 

The Partnerships Manager will be responsible for managing the delivery of key ITF Partnerships with focus on achieving exceptional satisfaction rates. There will also be a requirement to play an important role in sales processes – helping to secure new partners, supporting with renewals and upsells. Ideally candidates will have experience in global rights management and/ or sales at a sports rightsholder or agency, with a desire to widen their commercial experience to include both partnership management and sales.

This is a fantastic opportunity to help deliver and sell major partnerships for one of the biggest global sports and will suit a pro-active and motivated individual with excellent project management and interpersonal skills. Evidence of building strong and trusted working relationships is highly important as this role will require working collaboratively with different teams across the business as well as partners. International travel to venues and to visit clients will be required.

Responsibilities:

Partner Management:

  • Manage the day-to-day relationship and activation of strategic partners.
  • Manage meeting and contact cadence (on a client-by-client basis)
  • Manage processes and point relationships with internal service departments
  • Work with ITF partners to (i) understand and (ii) deliver success
  • Align key success criteria with each partner 
  • Work with the partner to create and deliver innovative and engaging ways to drive client satisfaction
  • Design & delivery of surveys and record and benchmark satisfaction levels 

Sales Management and Revenue Delivery:

  • Prospecting contacts, developing leads and booking in meetings for key sales tasks
  • Presenting and closing deals (with the Commercial Manager and Head of Partnerships)
  • Support the ITF’s partnership renewal approach through delivery of presentation materials
  • Support the identification of delivery of upsell packages to present to existing partner
  • Innovate the go to market approach to find new and impactful ways to stimulate market interest in ITF commercial products
  • Support the management of the CRM platform 
  • Communicating progress to key ITF personnel through…

What we offer….

  • Excellent salary plus discretionary bonus scheme (subject to conditions)
  • 25 days holiday per annum plus bank holidays 
  • Private Healthcare
  • Group personal pension scheme, Life assurance and Annual Wellbeing Allowance
  • Ride2Work Scheme (in conjunction with Evans Cycles) 
  • Free lunch when working in the office (up to £9 per day)
  • Free Tea, Nespresso Coffee plus complimentary healthy snacks and fresh fruit when working in the office
  • Free parking on site
  • Working hours: based on 35 hours per week. Normal office hours are 09.00 -17.00 Monday to Friday. Flexible working hours possible, with core hours of 10am-4pm.

Data Insights and Analytics Manager – Manchester United

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition. Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

The Purpose

The Insights and Analytics Manager will collaborate with the commercial, marketing, and operations teams across all Venue products. The role will directly support the Commercial Director, Venue and e-Commerce, and Head of Ticketing and Membership. Responsibilities will include, but may not be limited to, weekly, monthly, and ad-hoc reporting, data analysis and market research.The ideal candidate will have excellent data visualisation and storytelling skills and be enthusiastic about sharing their insights.

The Role

  • To analyse data and produce insights and recommendations for business objectives and decision-making.
  • To work with data related to General Admission (GA) Ticketing, Hospitality, Memberships, Museum & Tours, Food & Beverage (F&B), fan feedback, digital media and marketing.
  • To design and maintain standard reports, and create detailed analysis to evaluate the success of initiatives and help identify areas of improvement.
  • To build and maintain suite of business intelligence dashboards and reports out of data warehouse and CRM and oversee their implementation and adoption across Venue.
  • To create compelling and aesthetically pleasing data visualisations.
  • Extract and transform data from data warehouse, CRM and third-party data tools as needed.
  • To assist with Pricing Analytics and Revenue Forecasting
  • To assist with market research related to General Admission (GA) Ticketing, Hospitality, Memberships, Museum & Tours, Food & Beverage (F&B), fan feedback, digital media and marketing.
  • To gather and present data for annual recaps and performance; measure ROI.
  • To identify key insights from large data sets and develop presentations to communicate those analytical findings (trends, etc). powerfully.
  • Identify and present on industry and organisational trends.
  • To perform analysis to evaluate the success of initiatives and help identify future areas of improvement.
  • Bring new ideas and thinking to the organisation.

The Person

  • A degree in data science, business analytics or related and appropriate field
  • Previous experience working in business intelligence role or as an analyst
  • Understanding of or experience with professional sports teams, events or entertainment business or similar entities
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Powerpoint
  • Experience in working with Tableau/Power BI and/or other data visualisation tools – Desirable 
  • Strong initiative and willingness
  • Highly organised, detail-oriented
  • Ability to think analytically and creatively
  • Adaptability to environment involving several simultaneous projects – multitasking
  • Strong problem-solving skills. Ability to understand and solve tasks with little supervision
  • Experience with CRM platforms a plus

Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.