As part of the Club’s trajectory of growth, West Ham United is expanding its Commercial Partnership Management Team. This Partnership Assistant role, reporting to the Senior Partnership Manager, will be crucial in the successful delivery of activations and campaigns for partners of the Club.

The West Ham United Partnerships team carry out a diverse range of activities to ensure the club is fulfilling its obligations to the existing partnership portfolio. As a result, we are looking for a candidate that is truly excited to help our partners achieve their goals. The successful candidate will be required to work irregular hours including weekends and bank holidays.

Working closely with the Senior Partnerships Manager and wider commercial team, the Partnership Assistant will be responsible for building and maintaining relationships with the Club’s partners ensuring effective rights delivery.

Key Responsibilities

• Management, delivery and tracking of commercial rights
• Delivery of ticketing and hospitality rights
• Delivery of matchday assets and obligations
• Management of fulfilment of merchandise
• Management of digital and social reporting processes
• Management of commercial image library
• Management of partner communication processes
• General administration duties
• Management of suppliers and agencies
• Develop relationships with key internal and external stakeholders as well as senior officials and C-level executives
• Maintain knowledge of the latest industry standards and activity

Personal Specification

• Enthusiastic with a strong team ethos and delivers under pressure
• Positive outlook and looks for solutions when challenged
• Gets things done, delivers to highest of standards, takes responsibility
• Values and respects others, builds relationships, collaborates
• Outgoing and interested in brands, marketing and sponsorship
• Thinks ahead, generates innovative ideas

Skills and Experience

• Ideally, be a graduate (or equivalent) with a strong interest in sports marketing
• Ideally 12 months of experience, in the form of placements or full-time employment, of relevant sports marketing experience
• Comfortable with collating, manipulating and presenting data
• Strong attention to detail, to produce work that is consistently accurate and fit for purpose
• Strong communication skills and ability to build relationships with colleagues and clients
• Excellent account and project management skills
• Excellent Microsoft Office skills – specifically Excel
• A desire to understand the UK and European football market
• Self-reliance, drive, energy, innovation, creativity and a strong focus on delivery
• Able to travel occasionally with regular weekend work

We are committed to the principle of equality and equal opportunities in employment and have been accredited with being Disability Confident Committed. We will actively promote equality and equal opportunities in our business to ensure that individuals receive treatment that is fair and equitable and consistent with their relevant aptitudes, potential skills and abilities. Employees will be recruited and selected, promoted and trained on the basis of objective criteria.

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

The FA is seeking a talented individual to own and define the customer value proposition and monetisation strategy across its traditional and emerging digital platforms.

Key Accountabilities

Own and define the vision and strategy, including customer value proposition and monetisation strategy for our digital fan entertainment platform for multiple distribution channels including but not limited to:

Traditional digital

• Evaluate and develop vision and roadmap for traditional digital platforms, including owned and operated web properties, mobile app, and social media channels
  

OTT

• Take responsibility for the overall strategic roadmap, including product development, distribution, and monetisation proposition of an FA OTT platform
• Partner with the Head of Media Rights and Production to optimise FA media rights and distribution partnerships
• Partner with the content development team within the Marketing function to leverage content from original productions and archived content
  

e-Sports

• Lead on the development and execution of The FA’s e-sports strategy, including all current e-Sports activity and the development of a potential eFA Cup product
  

Metaverse / Web 3

• Lead the assessment, business case development and execution of metaverse opportunities including multiparty systems to extended reality
  

Consumer Data Strategy

• Provide leadership and contribute to the process of bringing together fan data, participant data, and purchaser data from multiple sources to provide a single customer view and allow The FA to better serve its stakeholders
  

Operational Management

• Drive an innovation agenda to unlock incremental revenue opportunities
• Work with broadcast, content, insight and marketing teams on FA reserved rights – exploiting these rights and building out an engagement platform for driving global audiences to consume FA published content
• Oversee procurement of production partners and development of the content offering
• Secure maximum revenue from ancillary rights, such as archive and audio
• Grow digitalisation and exploitation of The FA’s archived content library
• Understand key industry and consumer trends that will influence the sector in the future, across technology, platform, production and distribution
• Multi-million pound budget management
• Lead annual business planning for digital, and contribute to the broader commercial plans
• Lead and coach a team to further develop and build capability within the division and broader business
• Execute additional tasks as required in order to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
  

What we are looking for

• Digital savvy with knowledge and comfort of the evolving landscape
• Strong organizational and project management skills with the ability to multi-task several time-sensitive projects simultaneously
• High level of commercial awareness with the ability to identify wider opportunities which can maximise revenue
• Expert negotiator and problem solver
• Strong written and communication skills with the ability to work effectively in partnerships both internally and externally
• Deep level of curiosity with a growth mindset
• Experience of building and managing a team
  

What we can offer you

• An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
• Attractive benefits and a competitive salary.
  

We have partnered with Savannah to support us in this process so if you are interested in applying and/or finding out more then please send a covering letter and CV or contact them directly via fadigital@savannah-group.com

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

This exciting senior role is an opportunity to lead on the expansion of existing partnerships within the Club portfolio by creatively activating suites of assets / rights, securing multimillion pound renewals and being part of a progressive Commercial Team.

You will be accomplished in achieving difficult targets in a competitive environment, be able to strategically plan and be an influential communicator. Ideally, you will have experience of working in a values-driven organisation, using your advocacy and influencing skills to create an environment that leads to securing renewals and upsells the value of existing partnerships.

Your excellent written and verbal communications skills will enhance your ability to help shape strategic thinking and develop strong productive on-going relationships.

Responsibilities include but are not limited to:

• Retaining and securing sponsorship partners for Fulham FC (and Fulham Pier) with a global remit from initial strategy planning and research through to engagement, building of a proposal and leading in contract renegotiations / negotiations
• Develop all partner and supplier relationships with the aim of renewing contracts and upselling additional opportunities;
• Work with partners to establish brand / marketing KPI’s and ensure these are delivered and exceeded
• Create renegotiation strategies and work with Head of Strategy and Research to develop the research and evaluation programme to prove return on the client’s investment;
• Build relationships with activation and sponsorship agencies to uncover opportunities and gather best practice ideas;
• Work with Sales team to deliver key meetings and experiences for prospective partners
• Development of bespoke activation proposals to suit the needs of individual companies, add value to our supporters and to bring the partnerships to life. Develop and deliver these proposals based on clients’ strategic agendas / timings and budgets;
• Manage relationships with external stakeholders;
• Manage commercial relationship with Governing Bodies to ensure contractual delivery of league partnership assets
• Work with key internal stakeholders i.e. marketing, ticketing, hospitality, finance, operations and communications etc. to ensure a collaborative, joined up approach to rights delivery and to create joint Club / client campaigns where possible to add value to the Club / client and supporters
• Compiling post event / end of season reports for core partners to prove return on investment;
• Manage the cost of sale budget;
• Work with the Fulham Pier Team on the procurement process to maximise contra / spend back and sponsorship opportunities associated with the build.

This role will require match day work, including evenings and weekends as required

The following qualifications and experience are essential:

• Proactively contacted senior decision makers where existing relationships may not have been held and effectively managed to engage and build client relationships
• Worked with contracts and negotiated commercial terms with legal support
• People Management experience
• Created high level sales presentations and presented proposals to clients in a pitch environment

Candidates should have strong project/campaign skills while being a strategic thinker with the ability to turn insight into business opportunities. It is essential for candidates to have advanced skills with Excel, PowerPoint and other advanced presentation software. The ideal candidate will be self-motivated, driven by service excellence, flexible, resilient, and positive through change and under pressure of work. Candidates should have strong communication skills and have the ability to find solutions creatively.

Fulham Football Club acknowledges and accepts it has a responsibility for the wellbeing and safety of children, young people and adults at risk who are under the Club’s care or utilising the Club’s facilities. As part of Fulham Football Club’s commitment to providing a safe environment for children and adults at risk you will be required to obtain a check from the Disclosure & Barring Service. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent you from working, as all cases are judged individually according to the nature of the role and information provided.

Fulham Football Club is committed to creating a diverse working environment and welcomes applications from everyone regardless of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

If you think you could add value to our team, please email your CV and completed application form to recruitment@fulhamfc.com.

Applications close: 9^th November 2022

We have an exciting opportunity to join our team on a fixed term contract as a Commercial Media Production Manager. The main purpose of the job is to support the Commercial Content Team and project manage the complex production and asset requirements of commercial content demands from across the club into the media department.

What will you be doing? The key accountabilities of this role are:

• The day-to-day project and operational contact in the department for all commercial, partner and other club department requests for resource, footage, video creation and social media.
• Oversee all activity coming into commercial content team and work with the senior manager to create a clear and manageable plan of delivery and execution. 
• Manage relationships with 16 partnership account managers of all work in progress and pipeline. With guidance from the senior manager, work to find operational solutions to deliver contracted and non-contracted partner requests.
• Project manage the delivery of contracted bespoke content projects and Club departments such as retail, foundation, PR where needed on campaigns that contribute to key revenue targets and growth.
• Manage the tracking of both IVU Revenue and cost of sale budgets of the commercial content including compiling and providing quotes, raising invoices after the completion of work and tracking payment is received within the relevant budget line. Monitor and update the cost of sale tracker ensuring all resource/facility hire, footage costs and production work in accounted for within the budget.
• Responsible for raising all POs for any cost of sale projects. Monitoring and reporting on budget and any incoming revenue.
• Manage the production operations within the commercial content department and create production schedules, advising of delivery dates and organising crew and equipment for shoots. Co-ordinate freelancers hire when needed in line with available cost of sale budget.
• Work with 3rd party agencies providing club assets and staff to align the deliverables to be as suitable for club platforms as possible.
• Filter all requests for footage from external and internal departments and liaise with media management to fulfil requests.

Who are we looking for? To be successful it is essential that you have experience of agency methodologies and have project management skills including software use. You must also have proficient IT skills for creating reports, report and schedule creation and budget management. You must have effective stakeholder management, excellent problem solving, organisation and efficiency skills and the ability to work as part of a team.

Why should you apply? This is a full-time fixed term role working 35 hours per week Monday to Friday. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey.To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.We aspire to be the most inclusive club in world football – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitmen