ICC tender for media recording services at Women’s T20 World Cup

INTRODUCTIONThe ICC (as defined in Appendix A), acting through its wholly owned subsidiary company, ICC Business Corporation FZ LLC (“IBC“), which is incorporated under the regulations of the Dubai Development Authority in the United Arab Emirates, owns or controls the commercial rights to the ICC Women’s T20 World Cup 2023 taking place in South Africa from 10 to 27 February (the “Tournament“).IBC wishes to appoint an entity to provide media conference recording and broadcast services at the Tournament including, without limitation, the services set out in Appendix B hereto (“Services“).Unless otherwise defined elsewhere, capitalised terms used in this RFP have the meanings set out in Appendix A.
OBJECTIVESThe purpose of this RFP is to invite interested and qualified Applicants to submit Proposals for the right to provide the Services to IBC in respect of the Tournament subject to the conditions set out in this RFP.

2.1 This RFP invites Proposals from Applicants with:
1. (a) extensiveprovenexperienceinprovidingservicessimilartotheServices;
2. (b) astrongfinancialposition;
3. (c) sufficientresources(includinginparticularstaffing)toprovidetheServices;
4. (d) stateoftheartinformationtechnology(“IT“)infrastructure;and
5. (e) trained personnel (including in particular, but without limitation, experienced and skilled management personnel).
2.2 In submitting a Proposal for the right to provide the Services each Applicant must:
1. (a) complete, sign and return the form as set out in Appendix E, together with its detailed Proposal, by the applicable date specified in the Timetable;
2. (b) provide adequate and detailed answers and information to meet the requirements of the Criteria (as set out in Appendix C); and
3. (c) provide a full, detailed breakdown of costs within the Price Quotation (as set out in Appendix F).
2.3 In submitting its Proposal, each Applicant will have to establish that it satisfies (or will satisfy in a timely fashion) the Criteria, the Requirements or any other condition as may be stipulated by IBC. IBC will evaluate the Proposals based on the extent to which they demonstrate that such conditions and requirements have been or will be satisfied.
2.4 Each Applicant should provide satisfactory evidence to IBC in its Proposal of its financial standing and of its ability to meet the commitments it makes in its Proposal. IBC reserves its right to require appropriate bank guarantees and/or parent company performance guarantees, in a form and manner that is acceptable to IBC.
2.5 IBC may, in its absolute discretion, waive any of the conditions and/or requirements set out in this RFP in respect of any or all of the Applicants. Each Applicant will be evaluated on the overall merits of its Proposal and the Successful Applicant may not have satisfied all conditions and requirements and may not necessarily be the one which offers the most competitive financial terms.

Director of Communications – UKAD

UK Anti-Doping (UKAD) is on a mission to protect clean sport and currently has an exciting opportunity available for you to join us. We’re looking to recruit a part-time Director of Communications, joining the senior management team to play an active role in the implementation of UKAD’s strategy.

Salary

£74,800 pro rata (22 hours per week (3 days) £45,711)

Location

Hybrid (WFH/SportPark, Loughborough)

Type of contract

Permanent, part-time (22 hours per week)

Job purpose:

You will build and deliver UKAD’s communication strategy, be responsible for leading the internal and external communications, and provide people leadership and direction to a small team of communications professionals. You will devise and implement targeted communication campaigns and assess the impact of communication activity across a range of measures.

Key result areas include:

Devise and lead the implementation of a cohesive communications strategy
Lead UKAD’s external communication of its core purpose, goals and delivery to key stakeholders including athletes, sports, the media.
Lead the Communications team, setting the vision, direction, developing capability and generating a sense of common purpose.
Lead the internal communication activity, ensuring effective and inclusive communications to UKAD’s workforce.
Define key messages and positioning of UKAD, enhancing our reputation through understanding and being understood by key stakeholders and audiences including sports, government, international partners, and the media.
Measure performance of communications activity, including digital content.
Oversee and strengthen UKAD’s brand identities.
Develop and maintain positive and constructive relationships with media organisations and stakeholders.
As a member of the senior leadership team, play an active role in leading the organisation, working with the Chief Executive and other Directors.

Person specification:

An experienced professional with demonstrable experience working in a senior management role in a communication related role
Proven experience of risk and reputation communication management and working with the national media, both reactively and proactively.
Experience of communication activities, including digital, publications, branding and public affairs.
Proven experience in managing people, budgets and stakeholders.
Experienced in building strong relationships with a variety of different stakeholders.
An understanding/appreciation of the sporting landscape, and how best to engage with athletes and the wider sports community.
Exceptional oral and written communication skills both internally and externally.

Head of Membership – British Triathlon

British Triathlon is passionate about developing an environment that makes Britain the world’s leading triathlon nation, enabling success and increasing participation.

We’re looking for people that can bring skills and ambition to an inclusive, people-centred workplace, who are determined to create positive impact, and who value doing what’s right above doing what is expected.

As Head of Membership your will spearhead a sector leading membership programme which is on the verge of launching a refreshed proposition supported by creative marketing campaigns and new technology capacities.

You will drive exceptional value for our customers and deliver innovative acquisition campaigns set against clear KPIs.

We’re searching for someone who can lead a team, make a significant impact across the organisation and drive positive engagement with our consumers. You will possess:

A track record of leading and delivering membership or consumer engagement programmes
A strong understanding of retention and acquisition campaigns
An understand the commercial value of membership programmes and how to leverage growth and engagement
Have a passion for sport

Successful working relationships are key to any role. Our new Head of Membership will report into Director, Partnerships, Commercial & External Affairs. The successful candidate will be an integral and valued member of the Partnerships, Commercial & External Affairs team, and is likely to thrive through developing and maintaining close working relationships with marketing, digital and organisation wide outreach to drive the success of the membership programme.

You may already work in sport, the not-for-profit sector or in the commercial world, we don’t mind. You will need to possess a commercial acumen and be energised by what sport can achieve for our customers.

Working in sport is a gift and this is a fantastic opportunity to lead on the growth and development of British Triathlon and our world of swim bike and run.

The role will benefit from our successful hybrid working model, where Tuesday to Thursday all colleagues work from our Loughborough head office, providing a supportive, collaborative, and fun working environment, and flexible working on Mondays and Fridays.

British Triathlon offers a competitive benefits package that includes:

25 days annual leave, increasing with length of service, enhanced with a flexible holiday buying scheme
A commitment to your development, with weekly and monthly time ringfenced for personal and collaborative learning and development
2 days volunteer leave
Free and accessible parking outside the Loughborough head office
Pension scheme, life assurance scheme, and private medical insurance to care for you and your loved ones
Support for a healthy lifestyle, including discounted gym membership and a cycle to work scheme

British Triathlon is the National Governing Body for Triathlon, Duathlon and Aquathlon in Great Britain, responsible for matters such as the Great Britain Elite, Paratriathlon and Age-Group Teams, British and International events, Anti-Doping and International Representation. It is a Federation, whose members are the Home Nation’s Associations of Triathlon England, Triathlon Scotland and Welsh Triathlon.

The three Home Nation Associations are responsible for all aspects of triathlon in their respective countries, in particular providing opportunities for persons of all abilities to discover, enjoy and achieve in our unique sport in a safe and fun way. British Triathlon and the Home Nations all work collaboratively to support great experiences through swim, bike, run.

To apply

If you’re inspired and excited about working at British Triathlon, we’d love to hear from you. Please use the links below to access the full Job Description, alongside our application form and equality form. Please then send an email to hr@britishtriathlon.org with a covering letter explaining why you feel you are suitable for the role, together with your completed application form and equality form. Please quote the reference “Head of Membership”

Closing Date 11:45pm Sunday 28 August 2022

Interview Date To be confirmed, between 5-16 September

For informal enquiries about the role please contact Ben Cummings, Director, Partnerships & External Affairs at bencummings@britishtriathlon.org

British Triathlon is committed to creating an even more diverse and inclusive workforce that will bring different perspectives to our work, so if you think we’d benefit from your relevant skills and experience, please do send in your application. Should you require assistance with the application process, please contact HR and we will make every effort to meet your specific requirements. Details of our Equality and Diversity Policy can be found at britishtriathlon.org/about-us/governance/policy-documents.

Marketing Coordinator – Phoenix Suns

Suns Legacy Partners includes several companies and many different departments that support the Phoenix Suns, Phoenix Mercury and Footprint Center.

Would you like to win championships and create sustained success? Suns Legacy Partners is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.

We are seeking an experienced and highly motivated individual to join our team as a Marketing Coordinator with the Marketing Department. This position will be responsible for supporting the execution & evaluation of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes alongside with the Marketing Manager.

Suns Legacy Partners (SLP) strives for a work culture that aﬀords employees ﬂexibility, autonomy, and trust. Across our many departments, many SLP employees participate in the SLP Remote Work Program and are able to work remotely in their homes, in oﬃces, and in hoteling spaces. All work, including remote work, should be performed within Arizona.

What Will You Do

Support the execution & evaluation of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes
Support the development of fully integrated, multi-channel strategic plans for cultural tentpoles, social and content campaigns that specifically target multicultural audiences
Assist in submitting creative and digital ticket requests for marketing initiatives
Consistently provide analysis and recaps of all campaigns
Craft copy to support campaigns and initiatives
Proactively seek creative and unique ways to drive affinity for Suns, Arena, and Mercury brands
Partner and collaborate with various Diversity, Equity, and Inclusion (DEI) groups to leverage best practices, share information, and ensure coordination
All other duties as assigned

What We Need From Our Marketing Coordinator

Strong project management skills
Good interpersonal skills with the ability to work cross-departmentally
Ability to multi-task
Ability to function independently
Knowledge of and ability to apply basic marketing concepts
Creative thinking, collaboration, and problem-solving skills
Knowledge of general market media trends
Maintains regular and reliable attendance
Must be able to walk and stand for extended periods of time
Must have flexibility to work designated games and events
Flexible schedule to include weekends, evenings, and some holidays to meet business needs

Experience/ Education Requirements

1-2 years’ experience developing & supporting marketing plans
1-2 years’ experience working in a sports or entertainment entity or marketing agency
1-2 years’ experience in DEI and/or multicultural marketing initiatives
Bilingual Preferred
Marketing, Communications, or closely related bachelor’s degree
Live entertainment event experience preferred
Adobe Creative Suite experience preferred

What You Can Expect

The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Flexible schedule to include weekends, evenings, and some holidays to meet business needs
Ability to stand, walk, sit for various periods of time
Occasional travel from time to time for professional development
This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
S-Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible about of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
Position is predominately computer-based, requiring the use of a computer monitor
Must be able to carry on a conversation both on the phone and in-person
Ability to Read, Write & Speak in English
Wide range of fulltime benefit options including
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and holiday leave programs
- In-arena work requirements with the potential of hybrid schedules based on each role and department.

Group Sales, Director – NASCAR

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

NASCAR is currently seeking a highly motivated, coachable, and passionate individual to join the best team in Motorsports as a Director, Group Sales. Qualifications: 4 year College degree preferred – Bachelor of Arts or Bachelor of Science preferably in sports management, business and/or marketing and communications Proven ability to lead a sales team Strong attention to detail, excellent verbal and written communication skills, and superior customer service skills.

Ability to lead a team remotely as well as willingness to travel to each of the NASCAR-owned properties Proven history of recruiting, training and developing a sales team of twenty or more Duties: Set the strategic vision and leadership for Group Sales department Direct oversight Over: The National Manager of Group Sales, 4 Regional Managers of Group Sales Provide on property training sessions for each business unit Conduct monthly all-staff meetings Lead weekly pipeline meeting for team Conduct periodic individual Goal Setting Meetings with each member of the group sales team Create and monitor group sales campaigns Responsible for recruiting and group sales staff placement Develop new products, assets and experiences to drive group ticket sales at the tracks Prospect and sell enterprise-wide group partners Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

It won’t take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.

Brand Production Executive – Chelsea FC

Job Title – Brand Production Executive

Location – Stamford Bridge

Hours – Permanent – 35 hours, any 5 from 7

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We’re looking for a Brand Production Executive to join our Creative team here at Chelsea FC! This role will look after the internal and external brand expression across Chelsea’s physical venues – Stamford Bridge, Cobham Training Ground and Kingsmeadow. These sites are the homes of our Men’s, Women’s and Academy teams and as such, we want to ensure an authentic and inspiring application of the Chelsea Brand.

The role also entails an element of Brand Management – specifically being a guardian and champion of the brand guidelines across the club’s broad and varying touchpoints.

– Work with the in-house creative studio and external production agency to plan, brief, manage and execute venue branding projects across Chelsea’s 3 key venues

– Run the seasonal stadium rebrand project, alongside Studio Ops and Creative art working team, to ensure a fresh and exciting fan experience before the start of the new season

– Manage summer and winter transfer window player branding changes in a timely manor

– Work with Chelsea Football Operations, manage competition changing room branding as well as any other physical branding requirements

– Ensure new trophy wins are appropriately celebrated across venue branding assets

– Accept and deliver on ad-hoc venue branding briefs from internal stakeholders (Hospitality, Marketing, Football Operations and Senior Management)

– Maintain existing brand assets and proactively identify new opportunities for improved brand expression across our sites

– Ensure all assets conform to brand guidelines and deliver on our aspired brand positioning

– Be the venue branding expert and assert yourself as key consultant for the business on print production, installation and substrates

– Ensure the club has a high performing production agency roster through day-to-day contact and post project wash-ups

– Alongside the creative art working team, oversee installations to ensure a perfect finish which complements the high-quality creative

– Manage venue branding and brand development budget, as well as proposing budget request for the following season with the Ops team, and creative lead

Must Haves/qualified by demonstrable experience to the level required:

– Proven administrative experience

– Strong attention to detail

– Creative

Nice to Haves:

– Project management experience

– Budget management experience

– Strong stakeholder and agency management experience

– Proactivity and a can-do attitude

– Knowledge of production processes, substrates and print finishes

– Understanding of brand expression across physical and digital venue touchpoints.

What We Offer:

https://chelseafc.pagetiger.com/benefits2122/1

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

CRM Campaign Manager – International Olympic Committee

About the job

Department: Digital Engagment Department

Location: Lausanne, Switzerland

Contract Type: Open-ended

Activity Level: 100%

Entry date: 01.11.2022

Application deadline: 25.08.2022

As the CRM Campaign Manager, you will support CRM retention programs that will maximise audience engagement opportunities during Games Time period and the retention of audiences within Olympic digital properties during Flame-to-Flame period. Reporting into the CRM Retention Senior Manager, you will bring to life the CRM strategy and manage the campaigns daily in partnership with our agency partners.

You will partner closely with teams across the IOC to integrate stories and content from across the Olympic Movement to engage with audiences through CRM channels such as emails and push notifications. A keen eye for creative detail and solid understanding of CRM marketing best practices will help support the design, development and evolution of the wider IOC CRM strategy.

Main responsibilities

Support CRM programs and campaigns from briefing to execution, including preparation of templates, validation of audiences, selection of content, internal validation, approval of proofs, send-out management and reporting.
Work closely with global agencies in charge of CRM operations.
Support on CRM retention projects in coordination with internal and external stakeholders including global agencies, partners, OCOGs, content, ticketing and communication teams.
Working closely with the content team, stakeholders from Digital Engagement & Marketing department, the communication team, support on implementing the email marketing calendar and ensure integration into wider marketing activities across IOC.
Support the development and evolution of the CRM Campaign Strategy, in line with the overall Retention Strategy, with a data driven approach to enhance direct-to-people engagement programs. Develop segmentation strategies to drive personalised programs and CRM campaigns for global or targeted audiences.
Work with the content team to define content that is relevant to improve the engagement of audiences.
Work with the commercial and partner team to maximise the media value generated through CRM campaigns.
Co-ordinate with IOC brand and marketing team to develop creatives and templates for emails.
Increase the engagement of audiences by optimizing the cadence of CRM e-mails and push notifications as well as their content and the targeted segment.
Ensure excellent relationships with our internal teams as well as with our external service providers
Stay abreast of latest email marketing, methodologies and adopt/adapt them to the evolving needs of the IOC.

Our requirements

Proven experience in executing global consumer direct marketing programs.
Strong hands-on knowledge of direct-to-consumer CRM solutions with expertise in SalesForce Marketing Cloud preferred
Confirmed experience of working with consumer insights and data to drive marketing plans
Knowledge and expertise at working on international, multi-region campaigns
Experience of working with or in the Japanese market
Extensive experiences working between marketing & content teams
Broad knowledge, passion and understanding of media / audience measurement tools and protocols, digital analytics, tools and protocols, social analytics, tools and protocols.
Fluency in email marketing best practices, including, but not limited to, spam, GDPR and data retention policies
English fluency. Japanese an advantage
Excellent command of the corporate tools and ability to follow the internal user rules (Outlook, etc.).

Come and join an organisation where the spirit of inclusion, gender equality and diversity is embedded in its DNA and which focuses on what unites us – a passion for sport and its values. Work in a flexible and rewarding environment which offers competitive employee benefits and numerous incentives to live a sustainable, healthy and active life. By joining us, you become part of the Olympic Movement and help to build a better world through sport. You will have the opportunity to work with people of more than 70 nationalities.

Senior Legal Counsel – Partnerships – FIFA

About the job

Senior Legal Counsel – Partnerships

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a Senior Legal Counsel – Partnerships that is part of FIFA and supports us on our mission.

These are your key tasks:

•Drafting, negotiating and advising on a broad range of commercial agreements connected with FIFA’s revenue generating and other commercial activities, including FIFA’s sports marketing, licensing, sports merchandising, retail and digital marketing activities, agency appointments and consumer promotions.
•Acting as a key point of contact for legal matters for FIFA’s Partnerships and Media team, advising on all aspects of the development and conduct of FIFA’s strategic sales processes, the contract management of existing partnerships, the appointment of sales agents, activations by commercial affiliates, licensees and retailers and FIFA’s strategic alliances.
•Providing commercial transactional support and guidance regarding the interpretation of a range of commercial agreements, including advising on relevant business risks.
•Providing detailed knowledge of FIFA’s rights and obligations in connection with its commercial programme, including the implementation and protection thereof; including the provision of legal and contractual input to FIFA senior commercial stakeholders and cross-divisional working groups on FIFA’s existing commercial commitments and future commercial possibilities.
•Providing legal and contractual support to FIFA’s strategic and corporate development activities, including advising on the development of commercial strategy and structuring.
•Supporting the exploitation of commercial opportunities on FIFA+ and FIFA’s other digital channels.
•Developing and maintaining FIFA’s template commercial agreements.
•Supporting FIFA’s subsidiaries regarding the exploitation of commercial opportunities within FIFA’s commercial framework.
•Guiding other team members, reviewing their work and developing more junior team members.

The specific competencies we require for this position are:

•Native level English (or equivalent), comfortable with drafting and negotiating complex, high value and nuanced English language agreements and giving advice.
•Fully qualified to practise law (registered on the roll / admitted to the bar of an appropriate jurisdiction) having completed all necessary academic and practical training with a minimum 6-10 years of legal practice PQE
•Minimum of 6 years expertise “on the job” in the sports marketing industry in an in-house legal department or a reputable law firm focusing on sports matters
•Excellent understanding of the sports marketing, sports merchandising, licensing, retail, digital marketing, sponsorship, licensing, e-commerce and business intelligence industry landscapes
•Excellent negotiation, drafting, problem solving and analytical skills
•Structured, reliable, well-organised with a strong eye for detail
•Ability to learn and obtain information quickly and sensibly in connection with new issues/assignments
•Strong commercial acumen with an ability to transfer legal knowledge into commercially and operationally oriented solutions
•Proactive, with a strong sense of personal responsibility
•Resilient with an ability to competently handle a large workload amid rapidly shifting priorities.
•Open-minded team player with an affinity for working with different cultures
•High degree of professionalism and confident demeanour
•Ability to be a good ambassador for FIFA in all manner of external facing situations, including during contractual negotiations, external workshops and during FIFA competition-related assignments
•Ability to create, develop and maintain strong and reliable relationships with FIFA senior management as well as external legal and commercial counterparts
•Willingness to operate outside of comfort zone
•Takes initiative to reflect on how to improve and develop working styles and methods
•Comfortable with international travel

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich

Senior Manager, Brand Communications – Adidas

Responsible for Advertising of the adidas brand in the Netherlands and Belgium.
Responsible for Public Relations of the adidas brand in the Netherlands and Belgium.
Responsible for Partnership Publishing incl. content creation of the adidas brand in the Netherlands and Belgium.
Primary spokesperson for adidas in the Netherlands and Belgium.

Key Responsibilities

Manage the advertising strategy and roll-out, in alignment with global direction.
Manage the PR strategy and roll-out incl. a pro-active relationship with key media and influencers.
Manage the Partner Publishing strategy and roll-out incl. a pro-active relationship with key partners.
Manage the reputation of the brand incl. crisis communications.
Manage the relationship with relevant internal stakeholders i.e. Global and European Brand Communications teams, other Benelux Brand Activation functions (Sports Marketing and Omnichannel Activation), Sales and Finance.
Manage the agency and supplier network.
Manage the Brand Communications budget.
Manage the team.

Key Relationships

Internal: Global and European Brand Communications teams, other Benelux Brand Activation functions (Sports Marketing and Omnichannel Activation), Sales and Finance.
External: Media, influencers, creative agencies, media agencies, production agencies, PR agencies and (indirect) Sports Marketing partners.

Knowledge Skills And Abilities

Proven outstanding communication skills, both verbally and in writing
Proven relationship management skills, internally and externally
Solid understanding of Microsoft Office related programs
English (fluent, verbally and in writing)
Dutch (fluent, verbally and in writing)
French is beneficial
Driving license

Requisite Education And Experience / Minimum Qualifications

Degree in Business Studies and/or Marketing or equivalent, preferably with a focus in Marketing; alternatively, equivalent combination of education and related working experience in the field of Brand Communications
At least 5 years working experience, preferably in (Brand) PR and/or Communications in a consumer-focused industry
Experience as company spokesperson incl. crisis communication

Head of Event Planning and Delivery – LTA

The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Major Events and Digital Transformation team are responsible for delivering the LTA’s programme of events, driving visibility and engagement to new and existing audiences. The Head of Event Planning and Delivery will be accountable for the successful delivery of all LTA Major Events, and will be responsible for implementing a new event operating model and integrated planning process across all LTA Major Events.

Event Planning

Responsible for developing and implementing a consistent planning process across all the LTA’s major events, taking into account the different levels of events (i.e. ATP500/WTA500 vs ATP250/WTA250 vs ITF World Tennis Tour / ATP Challenger events), the associated minimum standards and service levels required.
The planning process to be implemented needs to operate on an annual basis, encompassing a two-month debriefing phase of the previous year’s tournaments and then starting with a Model Venue Exercise or equivalent process to align on a singular concept of operations. A six-month event planning phase followed by a three-month event readiness phase needs to lead into a month-long event delivery phase.
The six-month planning phase needs to encompass all aspects of preparing for the event, including space/site planning, workforce planning, dot planning, function/service planning and customer group planning – culminating in a robust Event Operating Plan for every tournament.
Oversee the procurement all goods and services required for the events, ensuring c. £10m of annual event-related costs deliver value for money for the LTA through a structured cross-tournament programme of rolling tenders.
Implement an optimal workforce model across the events that blends full-time LTA staff, venue and/or LTA secondees, short-term freelance contractors, outsourced suppliers (eg. catering, security etc), stewards and volunteers.
Oversee a more consistent and strategic approach to the lifecycle of building our annual event workforce, including the standardisation of how our tournament teams attract, recruit, induct, accredit, uniform and then debrief (and engage year-round) our short-term workforce teams, including in particular volunteers, marshals and stewards.

Event Readiness

Lead the implementation of an annual structured event readiness phase, encompassing the scaling up of event teams, the delivery of overlay build programmes, appropriate desktop and other readiness exercises and the transition from event planning to event operations teams.
Ensure that processes to standardise the event workforce model are implemented consistently across all venues during the readiness phase, including accrediting, uniforming and training the event workforce.
Oversee the implementation of robust build programmes so that all temporary event overlay is built on time, to budget and to quality, with a focus on the Health and Safety of all site workforce. Ensure appropriate focus on the cinch Championships overlay build programme at the Queens Club which is complex, space-constrained and time-constrained.
Support Tournament Directors in building relationships with key local licensing authorities / individuals, such as the Chairs of Safety Advisory Groups, and with the Leaders of Local Councils to influence them to provide more in-kind support for our Major Events.
Develop appropriate readiness plans – including contingency plans and crisis communication plans – and oversee desktop exercises that allow the event operations teams to be fully prepared for all events.
Given that rain delays/rain cancellations consistently have the biggest impact on the success of the LTA’s events, further develop wet weather contingency plans to improve the experience for impacted customer groups during our Tournaments.

Event Delivery

Implement consistent Tournament policies and procedures.
Implement consistent event operations processes, including Daily Run Sheets, Event Control Room meetings and introduce a common event reporting framework to allow key event information to be shared with the Director of Major Events & Digital. Consider the roll-out of digital solutions across all events to improve in-tournament issue identification and resolution (eg. Halo, WeTrack).
Act as the Gold Commander for all events, providing effective strategic decision making in the event of any emergency situations.
Build relationships with the ATP, WTA and/or ITF Supervisors and with key strategic partners (eg. BBC, Amazon Prime) and – where necessary – help the Tournament Directors resolve scheduling / order of play related issues.
Support the Event teams during the events as required.

Event Transformation

Conduct a thorough annual event debriefing process that captures all key lessons learned from a venue perspective, from a customer perspective and from a service/function perspective.
Implement initiatives that help “Open Tennis Up” such as further developing activation plans that create “Tennis Festivals” in our venues/cities during the tournaments that enable our events to act as a catalyst for reaching new audiences and delivering on our broader organisational objectives.
Consider strategic optimisations needed to our venues, such as the North Area of the Queens Club site or improvements to player flows/journeys at Eastbourne.
Drive operational efficiencies across all tournaments and implement new Event Operating Models that improve the quality and consistency of tournament delivery whilst lowering the cost of delivering tournaments (eg. through procurement savings).
Take a more customer-centric approach to event planning and delivery and improve year-on-year the experience of players (and their support staff), the media, spectators, commercial partners and the event workforce.
Support the Director of Major Events & Digital and the Head of Tennis Relations & Event Development with projects to further develop the LTA’s Major Event portfolio, such as bids for Major Events (eg. Billie Jean Cup Finals), strategic reviews of the Grass Court Season and as a result of any strategic changes being made by the ATP and WTA to the Tour Calendars, Tournament standards etc.
Bring together key internal and external stakeholders to improve the way we work with technical/hardware partners (Hawkeye, Crionet, Flightscope etc) and broadcast partners (eg. BBC, Amazon Prime)

Team Leadership and Relationship Management

Lead a team of Tournament Directors to deliver the year-round calendar of LTA Major Events, and foster a culture of more integrated operational planning across the major events department and all other LTA departments that support the delivery of Major Events
Work closely with the Finance team to manage the delivery of events to budget, and closely with the Head of Ticketing & Hospitality to help achieve all revenue targets that are set for our events.
Support the Director of Major Events and Digital in building relationships with key tennis stakeholders, such as with the AELTC, ATP, WTA and ITF.
Lead internal relationships with key departments that support the delivery of our events, such as our Commercial team, Marketing team, Customer Engagement team, Corporate Affairs team, Regional Delivery team.
Work closely with the Commercial and Marketing Director and the Head of Ticketing and Hospitality to support the development of new commercial assets/rights and the on-boarding of new commercial and/or broadcast partners.
Manage the strategic relationships with our largest cross-Tournament suppliers, for example, our Seating and Structures suppliers, Catering suppliers and/or our security contractors.
Build and develop relationships with our key Venue partners, such as at the Queen’s Club, Edgbaston Priory Club and Eastbourne Borough Council.
Working with the Director of Major Events and Digital and with the Finance team, develop budgets for all our major events as part of the annual business planning process.
Define personal development plans and personal objectives for team members; effectively manage, mentor and guide direct reports to ensure their work standards continually improve, knowledge increases and motivation remains high.

Other

Drive innovation at our Major Events, for example through enhanced Sport Presentation at our events or through the use of digital solutions/services.
Implement new initiatives to “Open Up Tennis” to new audiences, for example through the introduction of new LTA Tennis Foundation charity exhibition matches over the Qualifying weekends, or through enhanced event activation plans.
Ensure there is equal focus and resource allocated to our programme of wheelchair and other disability tennis events as with our able-bodied events.
Deliver LTA commitments in relation to sustainability, including working with suppliers to reduce single-use plastic, reduce waste, de-carbon temporary power and find solutions to increase the electric-car fleet, and champion our event sustainability plans across internal teams and our network of suppliers and contractors.
Ensure that all relevant aspects of the LTA’s Inclusion strategy are delivered, including Accessible seating, brand imagery reflective of Tennis Opened Up, and that our recruitment processes attract a wide cross-section of society.