Sustainability Manager – Brentford

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

The Role of the Sustainability Manager

The Sustainability Manager is a new role. The successful candidate will own, manage and drive forward the implementation of the Club’s environmental sustainability strategy which has been developed. While this is a standalone role, they will work with other colleagues from around the Club to deliver the strategy.

This new strategy builds upon the Club’s efforts to date in this area. The construction of the new stadium minimised energy usage and carbon emissions in the process while our recent kit rollover initiative grabbed the headlines and sparked debate about product life cycles in the industry. We are now broadening our efforts to create a plan that stretches across the entire Club, tying together different projects throughout the Club.

Brentford FC’s sustainability strategy states that that we will:

Commit to progress, monitor and report our environmental activities through robust management practices.

Commit to setting a net zero carbon target and to support climate change mitigation and adaptation.

Promote circular economy practices throughout our Club and manage resources sustainably.

Support the regeneration of natural habitats and a healthy living environment.

Collaborate with our colleagues, players, stakeholders, fans and local community through awareness raising, training and outreach.

We are looking for a well-rounded, progressive and driven sustainability manager. By having sound knowledge of all aspects of sustainability you will help us plan, report and deliver. You should be comfortable with numbers, understand legislation, while being personable and persuasive.

You don’t need to have worked in football before, but an understanding of the challenges which exist within professional sport, facility management and fan engagement is needed.

Main Accountabilities

Strategy – You will be the driving force behind the roll-out of our sustainability strategy across our organisation and into our communities. You will help to create awareness of our objectives and integrate the strategy into our operations and planning. Tracking delivery of the action plan and monitoring KPIs will also be part of the role.

Budgeting – You will help to refine and manage the sustainability budget.

Reporting and measurement – You will report on the agreed sustainability-related metrics, for use internally and externally. There will be a focus on measurement and data collection to then set targets and start to find solutions for reductions around energy, waste and water usage.

Compliance – You will help ensure that we adhere to all relevant legal and governance requirements.

Certification – You will assess our options in relation to industry certification and accreditation standards.

Policy Development – You will support the development and maintenance of robust policies, procedures, and systems in relation to environmental and sustainability issues and procurement.

Internal engagement – You will be an active member of the Club’s internal sustainability working group, helping to manage the group, while influencing positive change across the organisation. You will support staff training and develop the staff knowledge and culture in this area.

Community initiatives – You will help to create and manage initiatives relating to climate, circularity and nature.

Fan engagement – You will support the development and roll-out of any related fan engagement campaigns.

Industry collaboration – working with counterparts from other clubs and across the sports industry, to share best practice and work towards industry-wide outcomes.

General – You will ensure that our staff have sufficient support for delivery of sustainability objectives. You will stay updated with industry and regulatory developments.

General Club Accountabilities

  • To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements.
  • To build and maintain good working relationships while maintaining a professional image.
  • To keep confidential any information gained regarding the Club and its personnel.
  • To maintain a flexible approach to work at all times.

Key Internal Relationships

  • Operations
  • CEO Office
  • Finance
  • Marketing Services
  • Partnerships
  • HR
  • Brentford FC Community Sports Trust

Person Specification – Essential Personal Characteristics

Be diligent, driven and passionate about sustainability.

Be educated to degree level in sustainability, environmental management or equivalent.

Have demonstrable experience, likely to be around five years or more, in a similar role. Have experience in developing and implementing climate action plans with good knowledge of all aspects of sustainability.

Have an understanding of the environmental sustainability challenges specific to the sport industry or other related sectors.

  • Have the ability to influence. The success of this role relies on your ability to evolve the way the Club works which will require widespread buy-in.
  • Be familiar with existing and upcoming environmental regulations and reporting requirements.
  • Have strong project management skills. You should be organised, budget-conscious and determined to hit deadlines.
  • Be a team player – this is critical for us. The Club comes first, and you will be prepared to work hard, with enthusiasm, alongside your colleagues.
  • Be personable, adaptable and a persuasive communicator.

Person Specification – Desirable Characteristics

Good writing skills, with the ability to create high-quality written reports and deliverables.

  • You don’t need to have football or sport experience, but you should have a solid understanding of the game, fan opinion and industry issues.
  • Have knowledge of our local community.
  • Have an open mindset and be hungry to grow and develop.

Be comfortable working autonomously.

Press Office Manager – Formula 1

Formula 1 is the fastest growing sport in the world, attracting millions of new fans every year. As we continue our growth globally, we are looking for a Press Office Manager to join our growing communications team to implement our strategy across the motorsport, corporate, sustainability and consumer media. 

Relevant experience

  • Experience of working in an agency or within in-house communications team in a fast paced 24-hour news cycle organisation.
  • A proven track record of working proactively to devise and deliver a wide range of media coverage across print, broadcast and online media
  • Experiences of working closely with both written media and broadcasters; briefing journalists both on and off the record
  • Experience of advising senior leaders on media appearances
  • Work in a motorsport or sporting organisation desirable but not essential

Core role

  • Supporting the Communications team in devising and delivering successful communications outcomes for F1 and the wider sport 
  • Work closely with the Director of Communications and the Head of Communications to deliver on the strategic communications priorities for the business
  • Proactively develop media opportunities and build strong relationships across the media, identifying and delivering new opportunities 
  • Work across the business, with our teams, our promoters and with our global partners to ensure that we are capturing and telling stories from across the F1 community
  • Working closely with our PR agencies to deliver the best results and target media for the business 
  • Draft, proof and issue communications materials including press releases, daily media report, media briefings, journalist information packs and content for F1’s corporate social channels and website.
  • Work with the wider communications team to deliver the communications strategy across both race and non-race events

Key skills

  • Media skills: Experience of working with a wide range of media and delivering results. Confidence in handling journalists both over the phone and in person. 
  • Creative skills: Creative ability to devise communication strategies and tactical story ideas that will deliver results in the media and across our digital platforms. 
  • Writing skills: You need excellent writing, editing and proofreading skills.
  • Speaking skills: You also need strong speaking skills to speak on behalf of F1 to the media, the teams and to brief executives.
  • Interpersonal skills: You need good interpersonal and relationship-building skills to work with the wider communications team and across the business. You also need to possess the confidence to deal with senior executives and explain communication techniques to them.
  • Digital skills: Experienced in using major social media channels (twitter, Instagram, linkedin) essential.

Senior Creative Director – NFL

You will be responsible for raising and maintaining the highest quality of creative work across campaigns that include dozens of critical league initiatives reporting up to the Head of Creative and Content Marketing . In addition, you will collaborate with our lead agency on specific campaigns including the Super Bowl and Cause Marketing (i.e. Inspire Change). You will also be considered a thought leader that regularly engages with our SVP of Marketing, CMO and other internal stakeholders in addition to support ing the growth and development of our people on the Marketing team .

We have worked hard to build a reputation as one of the best marketers across the industry as recognized by our 2021 AdAge Marketer of the Year Award . Creativity and powerful storytelling always sits atop our priority list and everything we do is carefully executed to the highest standards .

As a Sr. Creative Director at the NFL, you are charged with not just maintaining the standard but continually raising it. Seeing every project through completion with an eye to detail, so that our ideas shine through clearly and in an impactful way with our fans all around the world.

We believe that an open and collaborative relationship with each other creates the best work. For the candidate to succeed, you must be as ego-free as humanly possible and be a key contributor to driving a culture where the best idea wins. Our job is to help solve problems and continue to build an environment that enables trust as well as a shared commitment to living up to the league values.

Responsibilities

  • Write in an engaging, informed and charming way to help solve challenging problems 
  • Help lead development of best in class creative marketing ideas across key league initiatives 
  • Partner and collaborate effectively w/ our agency partners – both creative and media 
  • Develop ideas that cut across any and all platforms (broadcast, social / digital, etc.) 
  • Work effectively to understand the business of the NFL and areas that we can contribute beyond the existing remit 
  • Provide a fresh direction and new approach for certain campaigns that have been running for several years 
  • Demonstrate strong capabilities and familiarity with production across all mediums/platforms 
  • Help nurture a strong creative and production team internally at the NFL 
  • Be nimble and efficient with creative output 
  • Executive presence. Compelling, charismatic speaker, comfortable presenting to NFL Club ownership, the highest leadership within the NFL, and major outward speaking engagements 
  • Servant leadership: A fundamental team-first leadership philosophy focused on the growth and well-being of the team they serve – collaborative, empathetic, sharing of power and opportunity, helping those on the team develop and perform at their best 
  • Become a culture carrier across the NFL and within the industry 
  • Time, schedule and detail management – delivering massive creative output and sharing it early, and efficiently, is the key to sharing the true value of what we do 
  • The above is not an exhaustive list of responsibilities – in the spirit of collaboration and growth, what we’re after is for you to shape and grow your role beyond what’s listed.

Preferred Qualifications

  • A minimum of 12 years professional experience working with notable companies, agencies and/or brands 
  • Strong brand-building acumen 
  • Strong copywriting skills on a variety of campaigns 
  • Familiarity with design and design direction for motion graphics 
  • Cultural maven who is “tapped into youth culture” 

Physical Demands 

  • N/A 

Travel 

  • 25% 

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work 

  • NFL employees are required to work 40 hours per week. 
  • FLSA exempt. 
  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

Head of Data and Insight – Newcastle United

This is an exciting time at Newcastle United and we are looking for talented individuals to help us on our journey. To help us deliver on our ambitious plans we have a fantastic opportunity for an experienced Head of Data and Insight to support our Football Data Team.

Reporting to our Sporting Director you will have significant experience in elite sport in a similar leadership role and be proficient in the use of data and analysis tools, both software and hardware.

You will be committed to build a world leading data and insight department, made up of Data Scientists, Data Analysts and Data Engineers, to support the Club in using data to underpin decision making and drive value in the transfer market. 

Working closely with our Sporting Director you will develop, implement and maintain data and insight strategies and understand and interpret football data to drive key decisions whilst collaborating effectively with a broader multi-disciplinary team.

You will have strong communication and negotiation skills to enable collaborative working with 1st team football, recruitment, academy and women’s departments to ensure that data and insights are incorporated into their decision-making processes. 

Previous experience of Azure and Amazon Web Services infrastructure are essential as is a master’s degree in computer science, mathematics, statistics, performance analysis or a related field (or equivalent).

With, an employee bonus scheme, free city centre parking, hybrid working (non-contractual) and a wide range of benefits this is an excellent opportunity to join our Newcastle United family.

Media and Fan Data Services – ATP Media

ATP Media is the broadcast arm of the ATP World Tour and provides the centralised exploitation for worldwide television and digital broadcast rights across the ATP World Tour. With unrivalled access and expertise in the broadcast production of men’s professional tennis, the company delivers an end-to-end solution for global broadcasters incorporating host production and global delivery for the Nitto ATP Finals, Next Gen ATP Finals, ATP World Tour Masters 1000s plus world feed production and global delivery for the ATP World Tour 500s & 250s.

ATP Media operates Tennis TV, a direct-to-consumer digital subscription streaming service for the ATP World Tour. Tennis TV streams over 2,000 live matches a year across a wide range of mobile apps and streaming platforms.

Role overview: 

The Media landscape is changing. Sport has traditionally relied upon the value of TV audiences to underwrite the sponsorship value sold by tournaments, displaying sponsors on screen. However, with the decline in broadcast viewing figures and growth in digital, tennis needs to more effectively measure and value a growing digital audience to capitalise on this changing landscape.

Historically all audience measurement and valuation was outsourced to third parties, but now the business wants to build intelligence and capability internally, so we can better serve Tournaments as audiences and platforms continue to transition to digital. In response to this changing landscape, ATP Media have built a new team ‘Media and Fan Data Services’ accountable for growing, valuing, and measuring our digital audience.

This role is to join this hugely exciting area of our business that will see continued investment and prominence in the years to come. This role represents the third position within this new strategic team, and as such requires a dynamic, personable and proactive individual to work with the Head of Media and Fan Data Services and Insights Manager.

Duties and Key Responsibilities: 

As the Media and Fan Data Services Analyst you will work alongside the Insights Manager and Head of Media and Fan Data Services to support ATP in delivering insight support internally and for tournaments around the globe. With only 1+ years’ experience we’re looking for someone who has interest and enthusiasm in the below responsibilities – not necessarily experience within them but this is beneficial.

  • Support the Insights Manager in managing two agencies to deliver the media measurement and evaluation reports to tournaments throughout the year
  • Use analytics tools and audience dashboards to interpret viewership and valuation across linear TV, streaming and social media to build reports
  • Support in valuing and reporting on additional sponsored digital campaigns for tournaments.
  • Support with any ad hoc evaluation queries from commercial team and tournaments.
  • Analyse and manipulate raw data to identify trends (Excel skills required).

Qualifications, Skills & Attributes:

  • 1+ years’ experience working in Rights Holder or media/sports marketing agency environment
  • Analytical mind – genuine interest in analysing data and identifying the ‘so what’
  • Good Excel capability – comfortable building pivot tables to structure and analyse data
  • Experience working with TV audience data useful but not essential
  • Energy and enthusiasm to join a growing team building and delivering capability for the first time
  • Appetite to understand the sports industry, and the digital space / media in particular
  • A collaborative team player with good verbal and written communication skills
  • Ability to manage their time effectively across multiple workstreams
  • Self-starter with the ability to take own initiative
  • Highly motivated and proactive

ATP Media is an equal opportunities employer.

Reporting to: Head of Media and Fan Data Services

Location: Head Office – Wimbledon, Worple Road, SW19 4DD

Working Hours: Mon – Fri 9am to 5pm

Benefits

Private Medical Insurance

Life Assurance 4X Salary

NEST Pension 5%

Bonus Program

Hybrid Working

Training & Development

Cycle to work, Season Ticket Loan, Eyecare Scheme

Global Partnerships, Associate Manager – NBA

This position will focus on the management of sponsorship partners, both at a local European level and global level. In addition, this position will compile all necessary data in order to analyse and review the use of media inventory by commercial partners across Europe. The position will be based in London with some travel within Europe.

Main Responsibilities: 

  • Work with both local and global NBA marketing partners in the region, managing and supporting the delivery of all contractual rights e.g. media plans, social content, marketing campaigns and event activations
  • Create and maintain all working documents, e.g. partner status reports, event/campaign recaps
  • Work collaboratively with other internal NBA functions, both in this region and globally, to facilitate all rights delivery
  • Support the Senior Director of Global Partnerships with all upsells and renewals of your specific NBA marketing partners.
  • Work with both NY and local European media partners on a monthly basis to obtain all data related to the use of NBA owned media inventory
  • Create a monthly report analyzing the use of NBA owned media inventory

Required Skills/ Experience

  • A minimum of two years’ experience managing partnerships within sports, music or entertainment sector
  • Good attention to detail and analytical skills
  • Ability to think creatively and must be solution oriented
  • A good communicator with excellent presentation skills
  • Commercially minded and results driven
  • Knowledge of the delivery of TV, digital and social campaigns would be an added benefit
  • Ability to work well within a matrix organization
  • Proficient in Microsoft Word, Excel and Powerpoint
  • Must be currently based in the UK, or have the ability to live in the UK without any sponsorship requirements
  • Fluency in other European languages is beneficial, but not essential.

Education:

  • Bachelor’s degree required

Closing date: 15th March 2023

Tender for economic impacts and broader benefits reporting – ICC

ICC Business Corporation FZ LLC (“IBC“), a wholly owned subsidiary of the International Cricket Council Limited (the “ICC”), is incorporated under the regulations of the Dubai Development Authority in the United Arab Emirates, and is sanctioned by the ICC to organise ICC Events and to exploit all commercial rights pertaining to ICC Events throughout the world.

IBC wishes to appoint a company to provide economic impact and broader benefits reporting for ICC Events including, without limitation, the services set out in Appendix B (the “Services”) in connection with the ICC Event(s).

Unless otherwise defined elsewhere, capitalised terms used in this RFP have the meanings set out in Appendix A.

2. OBJECTIVES

The purpose of this RFP is to invite interested and qualified Applicants to submit Proposals for the right to provide the Services to IBC, as described in the overview of Services set out in Appendix B and on the terms and subject to the conditions set out in this RFP.

This RFP invites Proposals for the right to provide the Services in respect of the ICC Event(s) from Applicants with:(a) extensive proven experience in providing services similar to the Services; (b) a strong financial position;

(c) sufficient resources (in particular staffing) to provide the Services; and
(d) trained personnel who are familiar with major international sporting events.

2.3  In submitting a Proposal for the right to provide the Services in respect of the ICC Event(s) each Applicant must:

(a)  complete, sign and return the form as set out in Appendix E, together with its detailed Proposal, by the applicable date specified in the Timetable;

(b)  provide adequate and detailed answers and information to meet the requirements of the Criteria (as set out in Appendix C); and

(c)  provide a full, detailed breakdown of costs in relation to creating the full list of deliverables required as part of the Services within the Price Quotation (as detailed in Appendix F).

2.4  In submitting its Proposal, each Applicant will have to establish that it satisfies (or will satisfy in a timely fashion) the Criteria and the Requirements. IBC will evaluate the Proposals based on the extent to which they satisfy such conditions and requirements.

Each Applicant should provide satisfactory evidence to IBC in its Proposal of its financial standing and of its ability to meet the commitments it makes in its Proposal. IBC reserves its right to require appropriate bank guarantees and/or parent company performance guarantees.

IBC may, in its absolute discretion, waive any of the conditions and/or requirements set out in this RFP in respect of any or all of the Applicants. Each Applicant will be evaluated on the overall merits of its Proposal and the Successful Applicant(s) may not have satisfied all conditions and requirements and may not necessarily be the one which offers the most competitive financial terms.

Digital Lead, Business Operations – Tennis Australia

  • Play a key role in making tennis more accessible across NSW
  • Join a passionate team and become part of a fun and inclusive culture
  • Flexible work practices, ensuring a positive work-life balance 

It’s an exciting time for tennis in Australia and we have ambitious plans to continue to grow the game from grassroots through to high performance. We are transforming how we deliver tennis, with the aim of making it more accessible, to more people, more often. To help us achieve our plan we are looking for a Digital Lead – Business Operations to join our team at Tennis NSW on a full time, permanent basis.

About The Role

Reporting into the Business Operations Manager, this role will implement a strategy across a range of projects aimed at digitising the operations of tennis clubs and coaches, to connect tennis to more consumers across NSW. The role will require a high degree of hands-on support with both internal and external stakeholders to ensure identified opportunities to increase the digital capability of tennis venues in NSW are converted effectively.

  • Develop key relationships with various digital platform solutions
  • Provide a conduit between TNSW and Tennis Australia in support of adopting national digital strategies and products
  • Ensure that the Tennis Development field team are adequately skilled and trained in the roll out of digital platform solutions
  • Lead the strategy to identify, pilot, and then roll out suitable digital solutions via the wider TNSW Tennis Development Field Team
  • Establish localised marketing campaigns to drive consumer traffic to localised booking platforms, in conjunction with TNSW Marketing team
  • Provide a level of support and expertise both internally and externally in the fundamentals of local area marketing and social media

About You

What you will bring to the role:

  • Excellent interpersonal and communication skills with the ability to evoke the cooperation of stakeholders 
  • Understanding of the tennis environment and the various stakeholders it engages
  • High computer literacy with Microsoft suite and database management, plus confidence in adopting diverse digital platforms
  • Ability to prioritise workloads, plan work programs and meet deadlines
  • Demonstrated resilience and solution focused approach to all issues
  • You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s in it for you?

  • Career development with a range of formal education and on the job training opportunities
  • Monthly health & wellbeing activities through our Serving Your Health program
  • Flexible working practices & a range of discounts from our sponsorship partners
  • Tools of the trade – vehicle, laptop and mobile phone

To Apply

If you think you’re up to the challenge, we’d love to hear from you! A copy of the position description can be found here. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.

Applications Close on 12th March however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.Tennis is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.

Coordinator, Sponsorship – NFL

Overview /Objective

This role will be a critical member of the team that supports the management and execution of League partners’ contractual agreements. Specific duties are essential for this role to manage the day-to-day requirements of League partners and work across the League to support initiatives with the partner.

Responsibilities

  • Day to day responsibilities for managing minimum of 8 partners 
  • Fulfilment of contractual deliverables in partner deals 
  • Fund management (Secure invoices, secure payment, track fund) 
  • Manage client creative approval process 
  • Work with PR, Brand, Legal and applicable internal groups for alignment on partner programs 
  • Support on upsell deck development for sales pitches 
  • On site activation lead and execute partner experiences at NFL events 
  • Cross departmental support on projects to secure and execute partner deliverables (Pro Bowl, Honors, Kickoff, etc) 
  • Client hosting and building relationships for the future 

Required Qualifications

  • Bachelor’s Degree 
  • 1-3 years’ experience in sports/agency or relevant experience 
  • Sales experience preferred 
  • Microsoft Office (PowerPoint, Word, Excel) 
  • CRM (Salesforce/Dynamics) 
  • Adobe (Photoshop) 

Other Key Attributes / Characteristics

  • Self-starter with strong work ethic 
  • Team player 
  • Good communication skills 
  • Problem solver 
  • Creative thinker 
  • Good with time management 
  • Organized 

Physical Demands 

  • Planning and executing partner programs at League events 
  • Hosting, hours talking and taking care of client needs 

Travel 

  • Around planning and executing events (25% of time) 

Salary / Pay Rang

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work 

  • NFL employees are required to work 40 hours per week. Work in this particular role will likely exceed 40 hours per week 
  • Some weekend work for hosting clients and event management 
  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

CRM Growth Manager – NBA

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans worldwide.

As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.

Position Summary:

This position is part of a growing Growth Marketing team that strives to discover, inspire and engage fans worldwide. The CRM Growth Manager will work on email, in-app, in-browser, and push communication programs globally for NBA League Pass, NBA App, NBA ID (the NBA membership program), and other Direct to Consumer (DTC) initiatives. Successful candidates will have proven experience developing and optimizing multi-channel CRM programs that drive acquisition, cultivate engagement, and minimize churn.

You will partner with internal teams and 3rd party agencies to prioritize opportunities and execute campaigns. You are a strategic problem solver who can articulate a vision and implement plans. You are a multitasker and a naturally curious person who is quick to learn, flexible, and receptive to feedback. Success in this role requires partnering with and influencing cross-functional teams, including, but not limited to, regional marketing, product, and data. The ideal candidate will be data-driven and able to run strategic plans and hands-on execution.

Major Responsibilities:

  • Work closely with business leads to customize and optimize lifecycle marketing programs
  • Build and implement lifecycle/marketing automation campaigns that drive critical actions across the customer lifecycle, with a focus on email, push, in-browser, and in-app
  • Develop and implement marketing plans for the NBA subscription and membership programs across all CRM channels
  • Partner with team members across the organization to ensure that key initiatives and features are reflected in communications
  • Craft creative briefs and be responsible for the development and execution of marketing assets across multiple channels and properties, ensuring creative is on-strategy, on-brand, and routed appropriately for approval
  • Design, manage, and analyze A/B tests to improve conversion, retention, and other key performance indicators continually
  • Collect and interpret key intent signals from various channels to support customer insights and develop new initiatives
  • Collaborate with internal analytics teams to develop program dashboards and testing strategies and streamline reporting and campaign operations
  • Be part of an innovative team and channel that is passionate about creating outstanding customer experiences

Required Skills/Knowledge:

  • 4+ years experience of demonstrated ability developing DTC lifecycle/CRM programs; subscription-based experience, plus 2+ years of experience in multi-channel digital (email, push notification, in-app, in-browser messaging) campaign development, including research, planning, execution, and performance analysis
  • Strong collaborator who can work effectively within a matrixed organization to influence and get results
  • Experience in marketing automation strategy with real-life examples of successful subscriber, revenue, and engagement growth at scale
  • Ability to identify innovative ways of working at scale through building new mechanisms and processes
  • Strong understanding of customer segmentation, behavior, and consumer insights
  • Highly data-driven and analytical with a test-and-learn mentality and the ability to turn findings into actions to improve performance
  • Hands-on experience with an enterprise level ESP and project management tools; Braze is a plus
  • Operates independently and efficiently to balance multiple projects and deadlines simultaneously and successfully without sacrificing attention to detail
  • Excellent critical thinking with creative solutions to overcome challenges and meet business requirements
  • Excellent written and verbal communications skills with the ability to translate complex concepts into simple and intuitive communications

Education:

  • Bachelor’s Degree preferred

Salary Range:

  • $85,000 to $105,000 per year

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About The NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.