Games Delivery Manager – IOC
International Olympic Commitee

Job Purpose

You will support the IOC Games Delivery Office lead person for Gangwon 2024, Milano Cortina 2026, and Dakar 2026. You work closely across the Games Delivery Unit, the IOC Games Management Team, the organising committees and its delivery partners, supporting Games delivery and opportunities for Games optimisation according to the local context. 

Main responsibilities

Responsibilities to our team

• Support the lead persons in charge of each of the three Games editions: Gangwon 2024; Milano Cortina 2026; and Dakar 2026 in the preparation and delivery of all IOC Games-related meetings and any other coordination tasks 
• Manage for the three Games editions, the Games Delivery Office’s central tools, systems, and processes included but not limited to the Olympic and Youth Olympic Games Generic Master Schedule, RADIO tracker (risks, actions, decisions, issues, opportunities), Service Model, Commitments register, Games Plan, Policies and Procedures
• Responsible for the control, tracking and status reporting of planning documentation for each of the three Games editions
• Prepare relevant documentation and logistics for the RADIO resolution group meetings
• Manage the Games Delivery Hub and SharePoint structures, ensuring information can be found effectively and the quality of information is maintained 
• Prepare reports for the IOC Executive Board Sessions and any other forum as required
• Support the lead persons in charge of each of the three Games editions in the implementation of the relevant outputs from the Games Optimisation Group by ensuring the deliverables are project managed following the standard tools, systems and processes 
• Contribute to Games Delivery (GAD) deliverables by supporting the shaping of timelines and process development 
• Support the administrative tasks and logistical arrangements for the implementation of learning solutions, including readiness activities, throughout the OCOG and YOGOC lifecycle
• Assist in the development and implementation of readiness activities to prepare the IOC delegation, the relevant OCOG and YOGOC personnel and, where relevant, key stakeholders for Games delivery
• Assist in defining and monitoring the annual budget for for each of the three Games editions
• Support any other ad hoc activities required by the Games Delivery team

Responsibilities to our stakeholders

• Develop strong relationships across the Games Delivery Unit and with the relevant people in the IOC Games Management Team and IPC to support the implementation of a collaboration model that optimises the delivery of the Games
• Create opportunities to collaborate within the team and with other teams, seeking synergies with others to meet objectives to support integration across all aspects of Games delivery
• Support stakeholders across the Games Management Team to adopt central tools, systems, and processes
• Collaborate with the FA leads in the Games Management Team on tracking and reporting to fulfil the requirements for various meetings within the governance structure for the specific Games edition
• Identify issues and escalate them to the appropriate level if necessary
• Propose solutions to problems and participate in discussions with senior management in the best interests of the organisation 
• Regularly explore new ideas, encourage and integrate different perspectives (including cultural specificities) to solve problems or improve outcomes
• Champion of change for the latest technologies and approaches, supporting stakeholders through awareness, education, and adoption of new ways of working to optimise the way the Games are delivered
• Facilitate and document the identification of lessons learned, and ensuring the lessons and recommendations are socialised with the relevant stakeholders, including the Games Optimisation Group to inform continuous improvement at future projects and / or Games editions
• Integrate with the IKL team where required to coordinate input into information and knowledge capture
• Manage the preparation and onsite attendance of future OCOG and YOGOC delegations during Games time, ensuring regular communication and that people are kept informed with relevant information
• Assist stakeholders in collecting and using data to improve Games delivery and experience 

Responsibilities to our organisation (IOC)

• Champion and contribute to the delivery of the Olympic Movements strategic objectives, for example Olympic Agenda 2020+5
• Champion and contribute to the continuous development of the Games experience, monitoring business trends and keeping abreast of changing situations
• Support the set up and management of communication and engagement with local communities
• Demonstrate the Olympic and Paralympic values with stakeholders and colleagues to build and sustain strong relationships internally and externally

Responsibilities to yourself 

• Develop a growth mindset, making time for your own continued development, understand your own strengths and areas for development, taking responsibility to take action to address gaps
• Manage your wellbeing to ensure you can sustain high levels of performance and energy
• Take personal responsibility for own decisions, actions and failures 
• Adapt quickly and constructively to changing circumstances, new information and ambiguous environments
• Take the initiative and deal with problems in a proactive way
• Take ownership and assume responsibility for the quality and timeliness of work

Responsibilities at Games-time

• At Games-time, play a key role in the Games Delivery Office during the operational phase of Games delivery in close partnership with organising committees, IOC departments and functions as well as external partners when relevant
• Support the set-up, management and tracking of outcomes from any issue resolution groups, supporting the flow of information between the IOC, organising committees and all other stakeholders

Our requirements

• Excellent English and French oral and written skills
• Excellent command of MS Office 365 applications (e.g., Outlook, Word, Excel, PowerPoint)
• Excellent relationship building skills and proven experience of stakeholder management and collaboration
• Experience of working in diverse and multicultural environments
• Very good knowledge of project management methodology and tools
• Ability to prioritise, manage own time and achieve deliverables on time
• Excellent planning and organisational skills, ability to develop detailed plans and prioritise work 
• Excellent communication skills, adjusting to different styles of communicating in a multi-cultural and diverse environment 
• Very good analytical skills, ability to gather quality information or feedback to support understanding of key issues and their effect
• Ability to carry out detailed research with analysis from a wide range of sources, making logical and well-reasoned judgements. 

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