Brand Production Executive – Chelsea FC

Job Title – Brand Production Executive

Location – Stamford Bridge

Hours – Permanent – 35 hours, any 5 from 7

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We’re looking for a Brand Production Executive to join our Creative team here at Chelsea FC! This role will look after the internal and external brand expression across Chelsea’s physical venues – Stamford Bridge, Cobham Training Ground and Kingsmeadow. These sites are the homes of our Men’s, Women’s and Academy teams and as such, we want to ensure an authentic and inspiring application of the Chelsea Brand.

The role also entails an element of Brand Management – specifically being a guardian and champion of the brand guidelines across the club’s broad and varying touchpoints.

– Work with the in-house creative studio and external production agency to plan, brief, manage and execute venue branding projects across Chelsea’s 3 key venues

– Run the seasonal stadium rebrand project, alongside Studio Ops and Creative art working team, to ensure a fresh and exciting fan experience before the start of the new season

– Manage summer and winter transfer window player branding changes in a timely manor

– Work with Chelsea Football Operations, manage competition changing room branding as well as any other physical branding requirements

– Ensure new trophy wins are appropriately celebrated across venue branding assets

– Accept and deliver on ad-hoc venue branding briefs from internal stakeholders (Hospitality, Marketing, Football Operations and Senior Management)

– Maintain existing brand assets and proactively identify new opportunities for improved brand expression across our sites

– Ensure all assets conform to brand guidelines and deliver on our aspired brand positioning

– Be the venue branding expert and assert yourself as key consultant for the business on print production, installation and substrates

– Ensure the club has a high performing production agency roster through day-to-day contact and post project wash-ups

– Alongside the creative art working team, oversee installations to ensure a perfect finish which complements the high-quality creative

– Manage venue branding and brand development budget, as well as proposing budget request for the following season with the Ops team, and creative lead

Must Haves/qualified by demonstrable experience to the level required:

– Proven administrative experience

– Strong attention to detail

– Creative

Nice to Haves:

– Project management experience

– Budget management experience

– Strong stakeholder and agency management experience

– Proactivity and a can-do attitude

– Knowledge of production processes, substrates and print finishes

– Understanding of brand expression across physical and digital venue touchpoints.

What We Offer:

https://chelseafc.pagetiger.com/benefits2122/1

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Head of Event Planning and Delivery – LTA

The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Major Events and Digital Transformation team are responsible for delivering the LTA’s programme of events, driving visibility and engagement to new and existing audiences. The Head of Event Planning and Delivery will be accountable for the successful delivery of all LTA Major Events, and will be responsible for implementing a new event operating model and integrated planning process across all LTA Major Events.

Event Planning

  • Responsible for developing and implementing a consistent planning process across all the LTA’s major events, taking into account the different levels of events (i.e. ATP500/WTA500 vs ATP250/WTA250 vs ITF World Tennis Tour / ATP Challenger events), the associated minimum standards and service levels required. 
  • The planning process to be implemented needs to operate on an annual basis, encompassing a two-month debriefing phase of the previous year’s tournaments and then starting with a Model Venue Exercise or equivalent process to align on a singular concept of operations. A six-month event planning phase followed by a three-month event readiness phase needs to lead into a month-long event delivery phase. 
  • The six-month planning phase needs to encompass all aspects of preparing for the event, including space/site planning, workforce planning, dot planning, function/service planning and customer group planning – culminating in a robust Event Operating Plan for every tournament.
  • Oversee the procurement all goods and services required for the events, ensuring c. £10m of annual event-related costs deliver value for money for the LTA through a structured cross-tournament programme of rolling tenders.
  • Implement an optimal workforce model across the events that blends full-time LTA staff, venue and/or LTA secondees, short-term freelance contractors, outsourced suppliers (eg. catering, security etc), stewards and volunteers.
  • Oversee a more consistent and strategic approach to the lifecycle of building our annual event workforce, including the standardisation of how our tournament teams attract, recruit, induct, accredit, uniform and then debrief (and engage year-round) our short-term workforce teams, including in particular volunteers, marshals and stewards.

Event Readiness

  • Lead the implementation of an annual structured event readiness phase, encompassing the scaling up of event teams, the delivery of overlay build programmes, appropriate desktop and other readiness exercises and the transition from event planning to event operations teams.
  • Ensure that processes to standardise the event workforce model are implemented consistently across all venues during the readiness phase, including accrediting, uniforming and training the event workforce.
  • Oversee the implementation of robust build programmes so that all temporary event overlay is built on time, to budget and to quality, with a focus on the Health and Safety of all site workforce. Ensure appropriate focus on the cinch Championships overlay build programme at the Queens Club which is complex, space-constrained and time-constrained.
  • Support Tournament Directors in building relationships with key local licensing authorities / individuals, such as the Chairs of Safety Advisory Groups, and with the Leaders of Local Councils to influence them to provide more in-kind support for our Major Events.
  • Develop appropriate readiness plans – including contingency plans and crisis communication plans – and oversee desktop exercises that allow the event operations teams to be fully prepared for all events.
  • Given that rain delays/rain cancellations consistently have the biggest impact on the success of the LTA’s events, further develop wet weather contingency plans to improve the experience for impacted customer groups during our Tournaments.

Event Delivery

  • Implement consistent Tournament policies and procedures.
  • Implement consistent event operations processes, including Daily Run Sheets, Event Control Room meetings and introduce a common event reporting framework to allow key event information to be shared with the Director of Major Events & Digital. Consider the roll-out of digital solutions across all events to improve in-tournament issue identification and resolution (eg. Halo, WeTrack).
  • Act as the Gold Commander for all events, providing effective strategic decision making in the event of any emergency situations.
  • Build relationships with the ATP, WTA and/or ITF Supervisors and with key strategic partners (eg. BBC, Amazon Prime) and – where necessary – help the Tournament Directors resolve scheduling / order of play related issues.
  • Support the Event teams during the events as required.

Event Transformation

  • Conduct a thorough annual event debriefing process that captures all key lessons learned from a venue perspective, from a customer perspective and from a service/function perspective.
  • Implement initiatives that help “Open Tennis Up” such as further developing activation plans that create “Tennis Festivals” in our venues/cities during the tournaments that enable our events to act as a catalyst for reaching new audiences and delivering on our broader organisational objectives.
  • Consider strategic optimisations needed to our venues, such as the North Area of the Queens Club site or improvements to player flows/journeys at Eastbourne. 
  • Drive operational efficiencies across all tournaments and implement new Event Operating Models that improve the quality and consistency of tournament delivery whilst lowering the cost of delivering tournaments (eg. through procurement savings).
  • Take a more customer-centric approach to event planning and delivery and improve year-on-year the experience of players (and their support staff), the media, spectators, commercial partners and the event workforce.
  • Support the Director of Major Events & Digital and the Head of Tennis Relations & Event Development with projects to further develop the LTA’s Major Event portfolio, such as bids for Major Events (eg. Billie Jean Cup Finals), strategic reviews of the Grass Court Season and as a result of any strategic changes being made by the ATP and WTA to the Tour Calendars, Tournament standards etc.
  • Bring together key internal and external stakeholders to improve the way we work with technical/hardware partners (Hawkeye, Crionet, Flightscope etc) and broadcast partners (eg. BBC, Amazon Prime)

Team Leadership and Relationship Management

  • Lead a team of Tournament Directors to deliver the year-round calendar of LTA Major Events, and foster a culture of more integrated operational planning across the major events department and all other LTA departments that support the delivery of Major Events
  • Work closely with the Finance team to manage the delivery of events to budget, and closely with the Head of Ticketing & Hospitality to help achieve all revenue targets that are set for our events.
  • Support the Director of Major Events and Digital in building relationships with key tennis stakeholders, such as with the AELTC, ATP, WTA and ITF.
  • Lead internal relationships with key departments that support the delivery of our events, such as our Commercial team, Marketing team, Customer Engagement team, Corporate Affairs team, Regional Delivery team.
  • Work closely with the Commercial and Marketing Director and the Head of Ticketing and Hospitality to support the development of new commercial assets/rights and the on-boarding of new commercial and/or broadcast partners.
  • Manage the strategic relationships with our largest cross-Tournament suppliers, for example, our Seating and Structures suppliers, Catering suppliers and/or our security contractors.
  • Build and develop relationships with our key Venue partners, such as at the Queen’s Club, Edgbaston Priory Club and Eastbourne Borough Council.
  • Working with the Director of Major Events and Digital and with the Finance team, develop budgets for all our major events as part of the annual business planning process.
  • Define personal development plans and personal objectives for team members; effectively manage, mentor and guide direct reports to ensure their work standards continually improve, knowledge increases and motivation remains high.

Other

  • Drive innovation at our Major Events, for example through enhanced Sport Presentation at our events or through the use of digital solutions/services.
  • Implement new initiatives to “Open Up Tennis” to new audiences, for example through the introduction of new LTA Tennis Foundation charity exhibition matches over the Qualifying weekends, or through enhanced event activation plans. 
  • Ensure there is equal focus and resource allocated to our programme of wheelchair and other disability tennis events as with our able-bodied events.
  • Deliver LTA commitments in relation to sustainability, including working with suppliers to reduce single-use plastic, reduce waste, de-carbon temporary power and find solutions to increase the electric-car fleet, and champion our event sustainability plans across internal teams and our network of suppliers and contractors.
  • Ensure that all relevant aspects of the LTA’s Inclusion strategy are delivered, including Accessible seating, brand imagery reflective of Tennis Opened Up, and that our recruitment processes attract a wide cross-section of society.

iGolf Communications Manager – England Golf

This is an exciting opportunity to join our iGolf team. iGolf is England Golf’s programme for non-members of golf clubs who do not hold a handicap index but who wish to start the journey towards getting one. By subscribing, golfers can post scores to obtain and maintain an official World Handicap System (WHS) handicap index as well as enjoying other benefits including personal liability insurance. Your role will be to support the marketing and communication of iGolf and help grow the programme to engage with independent golfers.

We’re looking for someone with:

A knowledge of the full marketing mix – specifically social networking, PR, email and website communications along with social media content and management
Practical experience of developing digital, conversion-focused content with good creative and copywriting skills
Proven application of market analysis to drive digital communications
Knowledge and experience of email software tools and utilising Content Management System (CMS) to manage website content
Excellent written and spoken skills with attention to detail and accuracy
Brilliant organisational skills
Experience of using Google analytics
The post is full-time (Monday – Friday 9.00am to 5.00pm core hours) but you may be required to work weekends and evenings. The position is based at our headquarters in Woodhall Spa, Lincolnshire. We provide a hybrid working arrangement following a successful probation period.

As the national governing body for amateur golf, we work at the heart of golf in England, supporting and empowering a thriving community of players, counties and clubs to get the most out of the game we love. We value being Honest, Inclusive, Responsible, Excellent and Supportive.

For the full job description please download to the right. To apply please complete the online application process (no CVs please).

We are committed to equal opportunities and welcome applications from all backgrounds. We are disability confident committed. If you are not able to complete the online application and would like this in an alternative format, please contact Amy or Mary-Anne on hr@englandgolf.org.

Head of People – Premiership Rugby

As a Premiership Rugby employee this role provides HR business partnering support to Premiership Rugby and also the United Rugby Championship based from our shared office at 84 Eccleston Square, London SW1V 1NP.

At Premiership Rugby our aim and vision is to deliver the best, most competitive, exciting and respected league in world rugby. We are the beating heart of the English game. Our core values are always to be inclusive, respectful, competitive, progressive and professionally excellent in everything we do. Premiership Rugby is a private company, wholly owned by and responsible to its member clubs and CVC Capital Partners. 

We are the organising body of the Gallagher Premiership Rugby league and organise the Premiership Rugby competition, the centralised broadcast rights and other commercial rights for the league. We are also responsible for the governance, regulation, delivery and promotion of the Premiership Rugby Cup, Premiership Rugby Shield and the Under 18s competition. Each of the member clubs is independent of Premiership Rugby, working within the rules of the game and delivering in their local communities.

The United Rugby Championship is a global club rugby league where 16 teams from five powerhouse nations compete across two hemispheres to become the URC champion. The URC is made up of four teams from Ireland, four from South Africa, four from Wales, two from Italy and two from Scotland. The URC mission is to innovate and create new ways of bringing fans closer to the drama, using the power of rugby to create a purpose-driven league that allows our athletes and teams to amaze on the pitch and inspire change off it. We are characterised by our national differences but unified by our passion. Diversity is in our DNA. Respect is inherent in our sport. URC’s ambition is to use the league’s platform to champion for a healthier, stronger, unified next generation, so they can Take on Tomorrow.

We are equal opportunities employers totally committed to Equity, Diversity, Inclusion. We actively welcome applications from across all diverse communities and encourage diversity of thought and lived experience. 

Key Result Areas & Responsibilities: 

  • Ensure that PRL and URC have progressive, best-practice, world-class people management and development provisions which are regularly reviewed, clearly communicated and understood. 
  • Ensure PRL and URC are inclusive and inspiring employers of choice with clear and compelling employer brands.
  • Promote our high-performance approach by ensuring everyone has clear and stretching goals and regular performance reviews to help ensure successful delivery of our strategic business plans. 
  • Personally manage all HR activity including legal compliance, employee relations, remuneration, internal communication, inclusive recruitment, induction, wellbeing, continuous learning and development and performance management for PRL and URC.
  • Guide, coach and support managers in effectively handling any employee relations needs. 
  • Help ensure that we have inspiring, accessible facilities and a working environment which helps our people to work flexibly, productively and collaboratively.
  • Lead the development and delivery of a progressive PRL people development strategy and aim to be the highest-ranked sports business of comparable size in the annual Guardian / Sunday Telegraph Great Place to Work Survey. 
  • Work closely with the URC team to create and implement their People Plan with a key focus on culture and values and lead on key HR projects which support organisation growth and people development and programmes to ensure positive staff engagement and improved retention. 
  • Develop, analyse and report on relevant HR metrics for the PRL and URC executive leadership teams.
  • Project manage the seamless implementation and integration of an agreed HR information system.
  • Deliver regular employee engagement and wellbeing surveys, providing detailed analysis of trends and insight-led needs for agreeing practical continuous improvement action plans with each team.
  • Design and lead the delivery of an annual calendar of engaging and cost-effective internal and external people development programmes to ensure PRL and URC are learning organisations. 
  • Nurture a directly-relevant network of mentors and peer group learning programmes and establish inclusive early careers programmes for apprentices and interns.
  • Provide leadership to the PRL Home Team in driving forward our Winning Culture programme.
  • Be a driving force, positive role model and thought leader in the PRL Clubs HR Director Network.
  • Champion mainstreamed best practice equity, diversity and inclusion initiatives and action plans in delivering internal PRL Sporting Equals Charter commitments; and work collaboratively with colleagues and others to promote PRL externally as a wholly-inclusive and open employer and employer brand.
  • Lead on the provision of professional advice, support and guidance to the PRL Remuneration Committee on applicable senior executive performance reviews, reward and recognition in conjunction with any agreed external benchmarking and other specialists.

Essential skills and experience needed:

  • Chartered Fellow or CIPD level 7 equivalent professional qualification and experience
  • A hands-on, proactive working style, with the ability to work at both the strategic and detailed operational level
  • Deep working knowledge of employment law and best practice people management
  • Proven track record of successfully implementing innovative equality, diversity and inclusion strategies and initiatives and seamless change management
  • High emotional intelligence with excellent communication skills and the ability to build relationships, persuasively influence others and collaborate with people at all levels, internally and externally
  • Strategic business acumen
  • Strong project management skills to facilitate continuous improvement initiatives 
  • Creative and action-oriented, bringing a solution-focussed approach to your work.
  • Demonstrable success developing close, trusted partnerships with senior leaders across multiple business areas and ability to quickly build a high level of trust with senior stakeholders
  • Collaborative and inclusive, able to work effectively with colleagues across the PRL Clubs HRD Network. URC and other key stakeholders to promote collective success.
  • Able to effectively prioritise; managing conflicting and competing priorities.

The Executives in Sport Group are retained on behalf of Premiership Rugby to appoint a Head of People. All direct applications and CV’s will be forwarded to The Executives in Sport Group.

Commercial Development Manager – Red Bull Racing

We are looking for an experienced and enthusiastic Commercial Development Manager to support our fast-paced Marketing Team. In this role you will be providing support to the day-to-day commercial operation at Oracle Red Bull Racing Formula One Team.

The Commercial Development Manager role offers the opportunity to take a pragmatic, collaborative approach to contribute towards the growth, development, and financial sustainability of the wider organisation. 

Key responsibilities in this Commercial Development Manager role includes:

  • Help create industry leading marketing collateral that supports our commercial proposition across existing and new projects 
  • Identify Licensing opportunities for new to become Licensing partners and to help drive revenue opportunities within existing Licensees 
  • Create and manage bespoke outreach programmes and events for new prospects
  • Engage with internal stakeholders to source the most up to date business spends, tech integration opportunities that help drive added attraction and value to prospective partners 
  • Research and identify opportunities with brands to become Licensing partners with the support of our designated agency and Red Bull GmbH 
  • Managing the onboarding process for new prospects when handing-over new partners to the Partnership and Communications teams 

To be considered for this Commercial Development Manager role you will need to:

  • Have worked in a similar position, ideally in a top tier sporting organisation
  • Confident and competent in presenting to new prospects 
  • Be able to assemble insightful and data-focused case studies and proposals for prospects
  • Hold the ability to be able to thrive in a high pressure, demanding environment
  • Be highly organised and structured in your work to keep up with the demands of internal and external stakeholders
  • Be able to travel on an ad-hoc basis to Grand Prix, customer meetings and events as required

Not only is this a fantastic Commercial Development Manager role, it is also a fantastic team to work for. A good salary is just the start, there are many other benefits too such as our bonus scheme, private health care cover, life assurance scheme, company contributed pension scheme, on site gym & fitness classes and free food.

Procurement Executive – ECB

We are introducing this exciting role to support the procurement strategy at the ECB. This is proactive and stakeholder facing role to deliver sourcing activities and projects in line with category plans and organisational strategy. You will play a key role in developing and promoting the Procurement function across ECB and the wider cricket network. You will support the Head of Procurement on the day-to-day activities.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You enjoy work which requires a keen attention to detail.
  • You are organised, with a methodical approach to completing tasks
  • You thrive in a busy, challenging environment.
  • You enjoy interacting with people in and around the business and developing strong working relationships.
  • You have a desire to develop a career in Procurement, show you are proven self-starter, and strive to demonstrate flexibility and creativity in a fast-paced environment

YOU’LL BE DOING

  • Collaborating across key internal and external stakeholders to ensure the procurement process is fully understood and integrated.
  • Conducting detailed analysis of internal requirements, analysis of external suppliers, including costs and markets.
  • Supporting the EDI and sustainable procurement strategy
  • Implementing and managing regular progress meetings with functional areas to track activities, milestones, risks, and issues.
  • Identifying cost savings opportunities
  • Maintaining the supply chain analytical tool
  • Consolidating the supplier portfolio
  • Creating and preparing project documentation, including procurement documentation (NDA, ITT.)
  • Creating category analysis for specific spend categories and vendors.
  • Assisting the Head of Procurement on the day-to-day activities
  • Monitoring data management to keep accurate product, contract, & costs saving

YOU’LL HAVE

  • First hand experience in procurement and data management
  • An understanding of how to establish, maintain, and positively leverage effective stakeholder relationships.
  • Understand the end to end procurement cycle, value chain, cost breakdown, and can initiate cost saving opportunities
  • Experience in multi-tasking and time-management skills in a fast-paced environment
  • CIPS accreditation or working towards qualification (desirable)

YOU’LL RECEIVE

  • Competitive salary – £25-30k
  • Holiday – 25 days a year
  • Volunteering – 2 days a year
  • Pension – Non-contributory 8% pension
  • Private medical insurance
  • Employee health cash-back plan
  • Long-term sickness insurance
  • Life assurance – four times your annual basic salary
  • Enhanced family friendly leave
  • Unmind – free and confidential access to a wellbeing app to help you manage your mental, physical, and financial wellbeing
  • OpenBlend – an innovative coaching and performance management tool
  • People Academy – a range of programmes and initiatives to help you develop and reach your
  • Employee Assistance Programme – 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
  • Free online fitness classes
  • 30% Castore discount
  • Cycle 2 Work Scheme
  • Season ticket loan

Olympic Operations Officer – Royal Yacht Association

The RYA offers a range of benefits including: a total annual leave package of 28 days (plus public holidays), a generous personal pension scheme (RYA will contribute 10%), life insurance, access to discounts through Sodexo, employee health assistance programme, trained mental health first aiders.

The purpose of the role is to provide World Class administrative support to organise and implement the RYA’s Olympic Programme – the British Sailing Team (BST) and British Sailing Squad (BSS). The RYA must continue to provide the best coaching and support system to the BST & BSS in order to stay ahead of other countries worldwide and remain as the World’s No.1 sailing nation.

Reporting to the Olympic Operations Manager, the Officer is responsible for supporting BST & BSS programmes. This including UK-based training and international regattas, administering the programmes back-of-house operations, and supporting preparations in the Olympic Games sailing venue. 

The role is a combination of office-based at the RYA offices in Hamble (typically 2 days per week) and home working. However, there is a regular need to attend meetings at the Weymouth & Portland training base or elsewhere outside the office.  Consideration will be given to applicants living in Dorset to have their principal place of work at the training base rather than in Hamble.

The role involves working with a wide range of personnel connected to the BST programme, including athletes, coaches, sport science & technical team members and external stakeholders. It will also involve overseas travel in support of Paris 2024 and LA 2028 Olympic preparations.

The successful candidate should be skilled at multi-tasking and have strong administration skills with outstanding levels of attention to detail which are not sacrificed during periods of high work volume. The successful candidate should be comfortable working independently as well as part of a team within a busy, dynamic and fast-moving environment. The successful candidate should also have experience of event planning and organising international travel and logistics including flights, travel and accommodation. Knowledge of international shipping and freight would be advantageous.

E-Commerce Trading Executive – Tottenham Hotspur

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with a global following of millions.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

  • A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
  • A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
  • Commercial partnerships with globally-recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company
  • A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040
  • An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes.

This position sits within the retail operation which is based in Enfield and includes frequent visits to Lilywhite House.

The club runs a fully in-house retail and events operation, which includes buying of merchandise, running of stadium experiences including stadium tours, managing multiple physical shops, licensing of products and running of online platforms. The Ecommerce Trading Executive will be based at the Enfield office and will focus on ensuring the presentation of all content on all ecommerce websites is perfect and meets requirements relating to quality and site performance.

JOB PURPOSE

The Ecommerce Trading Executive is responsible for the upkeep of all products and promotions across the online shop.

They are also responsible for the content on the Experiences website, and responsible for the setup of the products on that site in line with requirements from the operation.

The Ecommerce Trading Executive will also share responsible for copy, all images, and all pages across the Online Shop. Products are sorted in order to ensure highest possible conversion, and to pick up any issues or bugs with the website.

They will also manage other elements like merchandising on the site, working with third parties to innovate the website, setup in the CMS, on site product search as well as on site promotions.

Key Responsibilities

  • Responsible for supporting the eCommerce team in maximising sales and profit margins across the Online shop.
  • Growth of conversion across the Online Shop
  • Ensuring the brand guidelines are upheld on all eCommerce platforms
  • Ensure all information is correct across all ecommerce platforms such as customer service info and store location info
  • Redirects – Managing redirects across the Online Shop.
  • Responsible for the updating of META data in addition to the creation of product descriptions on the Online Shop
  • Create personalised experiences using Dynamic Yield to improve the customer journey and maximise sales.
  • Ownership of social-proofing across the site to maximise conversion.
  • Create geo-targeted promotions to grow sales and conversion in key markets, reporting on promotion results to the wider team.
  • Ownership of creating fully responsive landing pages for promotions and featured ranges across the Online shop.
  • Product priority – making sure that products are arranged in the right order on the Online Shop to support the customer experience.
  • Report any website issues to the Ecommerce Trading Manager and/or to our systems supplier.
  • Responsible for viewing heatmaps on the Online Shop as well as viewing customer sessions and feedback learning and recommendations to the wider ecommerce team.
  • Backend setup and maintenance of settings such as pre-order product lists and customisation lists for replica shirts
  • Responsible for product badging and all other on-site visual merchandising such as on-site search
  • Work along side operations and optimisation to conduct split testing and personalisation on site
  • Reporting key metrics using Google Analytics as well as other internal based reporting systems.
  • Drive sales and conversion of our global Supporters Clubs.
  • Responsible for maintaining site speed for the Online shop
  • Responsible for all back-end setup including but not limited to on site promotions
  • Responsible for utilising the On-site Search tool to ensure key search terms are returning relevant results for customers and communicating to the Buying team any search trends.
  • Managing the Amazon branded Spurs Shop which includes product upload, maintenance as well as identifying opportunities to grow sales revenue through Amazon Marketplace.
  • Ownership of the day-to-day tasks managing products on any other Marketplaces the Club launch in the future.
  • Responsible for providing the Ecommerce team with reporting key metrics from all Marketplaces.
  • Supporting Customer Care with customer queries including live chat enquiries.

Personal Attributes

  • Thinks ahead, generates ideas, challenges the status quo
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to high standards, takes responsibility
  • Strong communication and interpersonal skills
  • High attention to detail
  • Highly organised, proactive and self-sufficient

Skills & Experience

  • Commercially aware
  • Excellent time manager
  • Excellent spelling and grammar
  • Knowledge of web content management systems
  • Good experience of using Microsoft Office software (word, excel)
  • Understanding of SEO
  • Understanding of HTML/CSS
  • Comfortable writing briefs to external clients for on-site developments.
  • Computer literate with the ability to learn computer systems
  • Experience working in a similar eCommerce or digital role
  • Passion for eCommerce / Digital
  • Ability to connect performances both on and off the pitch to retail performance.

Product Manager, Content Distribution – DAZN

As a Product Manager for DAZN, you will be involved in the analysis and continuous development of the VOD Content Distribution platform serving our digital video service globally across PC, mobile, tablets, game consoles, connected TVs, Blu-ray players, and set-top boxes. You will collaborate with teams across product, design, operations, finance, marketing, commercial and the executive team to define a product roadmap and deliver it with internal and external development teams to grow the business.

A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. They will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment

HERE’S A LITTLE MORE ABOUT US…

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. There are no limits to what we can achieve. So if you want to push boundaries and help change the world, DAZN is the place to be.

As part of our team, everyone has the opportunity to make their mark and the power to make change happen. We’re doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We’re using world-class technology to transform sports and revolutionise the industry and we’re not going to stop.

Because for us, it’s all about Limitless Ambition – never settling, always restless, always wanting more for our customers. We’re growing fast and have made a big impact so far, and that’s just the beginning. There’s so much we can do. Working with us is exciting, empowering and truly global.

If you’re ambitious, inventive, passionate, brave and supportive, then you’re the kind of person who’s going to succeed at DAZN. Come and join our team.

This role is based in Leeds (hybrid working available). 

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), annual performance-related bonus, private medical insurance, life assurance, pension contributions up to 5%, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working (remove if role is 100% office based with shifts e.g. Broadcast Ops), and access to our internal speaker series and events.

As our new Product Manager – Content Distribution, you’ll have the opportunity to:

  • Own the VOD Content Distribution theme for DAZN’s Operating Tools and Systems, you will be responsible for leading how DAZN distributes our VOD media content and it’s metadata to our partners.
  • Work with operational teams to shape requirements and define experiences that ensure DAZN’s on-demand content is delivered without restriction.
  • Own the strategy for driving improvements to our current processes.
  • Constantly analysing how we can simplify the business.
  • Able to liaise with external suppliers to achieve short term projects
  • Able to present to senior management from DAZN and 3rd parties
  • Driven by personal insight, analytics and metadata trends, and use these to drive continuous improvements
  • Obsession on metrics and KPIs
  • Contribute to the development of detailed product requirements documents and technical specifications
  • Work closely with the other DOTS and DAZN teams to ensure all dependencies, and holistic experiences are captured.
  • Work closely with Operational Delivery teams to ensure that workflow and process changes are delivered smoothly and in a timely manner

You’ll be set up for success if you have:

  • 1-3 years experience writing high quality user stories and acceptance criteria in an agile environment
  • Excellent program organisation, product management, and coordination skills
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior management
  • Understanding of the issues surrounding delivering on-demand video planning and distribution
  • Understanding of the challenges of launching products in multiple markets
  • Absolute passion for innovation
  • Experience of managing 3rd party partners and suppliers
  • Background of delivering business value; improve user and customer experience and providing maximum return on investment
  • Pragmatic approach to feature prioritisation and compromises between designs and technical capabilities
  • Experience of agile methodologies

Even better if you have:

  • A degree, MBA or equivalent, relevant ongoing training and development
  • General interest in sport a real advantage

Who we are and what we do:

* Headquartered in the UK with 2,200 employees located in over 25 countries

* Home to DAZN – the largest, fastest-growing global sports streaming service live in over 200 countries and territories. You can subscribe to our global service at www.dazn.com

* We guarantee affordable access on most connected devices including smart TVs, set-top boxes, streaming sticks, smartphones, tablets, PCs and game consoles

* We work across every aspect of the way fans engage with sports; from production, through to content distribution and commercialisation

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity – where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations and gender identities. We actively

discourage any photos, personal letters or disclosure of any information that concerns other information than your professional experience.

Corporate Communications and Content Manager – LTA

This role is an exciting opportunity for an outstanding communications professional to play a part in helping the LTA achieve its vision of ‘tennis opened up’, and through our work to make tennis relevant, accessible, welcoming, and enjoyable, help us to ensure it is a sport that can be played by anyone, no matter their age, gender, background, or ability.

Tennis is a sport that is woven into the fabric of the nation, and as the national governing body the LTA is at the heart of that – from inspiring and engaging the millions of passionate fans who follow leading British players and world class tournaments, through to supporting the grassroots of the sport which reach into local communities across Britain to help get the nation active and deliver amazing physical and mental health benefits to those involved.

The Corporate Communications & Content Manager will play a key role within our Corporate Affairs team in devising and delivering creative communications programmes to protect and promote the reputation of the LTA, creating reputation-driving content and working across the business to manage proactive communications activity which promotes all areas of the LTA’s work.

This role will work closely with the Brand Communications Manager (Brand Marketing) to also support their delivery of brand-relevant, engaging communications for both B2B and B2C audiences, that increase levels of fan engagement, drive participation, and win back lapsed players.

In line with our values, we are looking for a talented and driven individual who can bring teamwork, passion, integrity, inclusion, and excellence to this role. If this, is you, and you want to join our journey to open up tennis in Britain, then we look forward to receiving your application.

The LTA, through its vision “Tennis Opened up”, is committed to creating a diverse environment where all colleagues feel included and a strong sense of belonging. We are proud to actively invite applications from all candidates who meet the essential criteria and can work in the UK, and we commit that everyone will receive equal consideration for employment irrespective of your disability, ethnicity, religion, sex, gender identity, sexual orientation, marital or civil partnership status, pregnancy or maternity status, or age. 

We also operate a flexible working environment where all colleagues can discuss their working needs with their manager or the People Team at any time.