Director of Brand Communications – Chicago Bulls

The Chicago Bulls are seeking a Director of Brand Communications to lead the development and implementation of brand and consumer communications strategies, messaging, campaigns, and initiatives that support the Bulls’ off court strategic priorities. This is a new role that comes with tremendous responsibility and significant opportunity to have an impact. The ways in which information is shared and consumed is constantly evolving, and there are growing opportunities for Communications to play a role in helping define the Bulls organization.


Reporting to the Vice President of Communications, this individual will be a key member of the Bulls’ Communications leadership team. This role will help drive the evolution of brand strategy by working with internal teams to amplify team initiatives through earned media strategies, story outreach, and analysis of media coverage & online conversations. The Director will also serve as a liaison with corporate and community partners to develop and execute communications and messaging for team partnerships, events, and initiatives. The Director of Brand Communications will work with the full Communications team and across the organization to identify, package and pitch compelling stories that raise awareness of the Bulls’ business, team innovations, and community engagement initiatives.


Key Responsibilities

  • Lead the development of an annual brand communications strategy and play a key role in development of the comprehensive organizational communications strategy
  • Oversee cross-functional processes across all levels of the organization to develop and implement creative, out-of-the-box storytelling opportunities
  • Develop and maintain positive relationships with sports, business, technology, philanthropy, lifestyle media and influencers across various outlets and channels, ensuring the Bulls are positioned as an innovator outside of traditional sports coverage
  • Support and lead in media outreach to secure earned media stories and track results
  • Proactively work with internal teams to develop fresh story angles and media targets for team initiatives
  • Seek opportunities to position the Bulls as an industry innovator and thought leader in key business, innovation, and community engagement areas
  • Develop and manage a comprehensive brand communications calendar that reflect business objectives and metrics
  • Work cross-functionally to prepare and implement communications strategies in response to crises
  • Support executive leadership and other internal team spokespeople with messaging, media training and vetting speaking opportunities/requests
  • Be a point person in collaborative efforts with the United Center and other teams on arena and citywide projects
  • Support Brand Comms team efforts to write informative and compelling communications materials, including press releases, media advisories, talking points, fact sheets and social media and website copy
  • Serve as a writer within the organization, assisting other departments with various communications materials, including briefing documents, key messages, and Q&A documents
  • Lead in development and implementation of an awards strategy and process for the organization, identifying appropriate opportunities and leading efforts to develop and track submissions
  • Support the Brand Communications team in efforts to discover and implement standard methodologies, industry data, new technologies and future trends for possible incorporation into Bulls media outreach efforts
  • Manage the Brand Communications team, including one full time manager, seasonal associate, and contract photographers
  • Implement system of evaluation and reporting to be shared with internal partners, including compiling media and competitor coverage, social listening reports, and analytics reporting of consumer and media response


Qualifications

  • 10 years consumer brand development/communications/marketing experience, in-house and/or agency experience
  • Degree in marketing, PR, communications, journalism, or related field of study
  • Strong track record of establishing innovative communication and engagement programs that drive brand awareness and support organizational strategic priorities
  • Expertise in multiple marketing and communications channels, including print, web communications, and digital & social media
  • Proven experience working effectively with cross-functional and external partners, capable of navigating a dynamic and collaborative environment and prioritizing the most urgent and important business
  • A supportive, motivated, experienced team leader that inspires others towards continuous learning and success
  • Excellent written, verbal and presentation skills
  • Strategic thinker and natural storyteller – significant experience in concept-to-execution of new ideas and ability to think creatively
  • Excellent teammate, with positive energy and proven ability to collaborate with internal departments and external partners
  • Commitment to personal integrity and strong work ethic – flexible, stays calm under pressure and can roll up their sleeves to get the job done
  • Excellent writing and proofreading skills, meticulous attention to detail, highly organized
  • Excellent time management skills with the ability to prioritize projects while meeting tight deadlines
  • Multi-cultural media experience and bi-lingual skills preferred
  • Initiative and dedication to challenge self and continually strive for improvement


Note that this role requires flexible work hours and will include work outside of normal office hours during the business week and on weekends.


Must have received the completed COVID-19 vaccination by date of hire to be considered. Proof of vaccination required. Legally recognized exemptions regarding vaccination status will be considered.


We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

Strategy Manager, Community Game – RFU

The Rugby Football Union (RFU) is the national governing body for grassroots and elite rugby in England. Its purpose is to encourage rugby, and its values, to flourish across England. After a period of disruption to the community game due to the COVID-19 Pandemic and shifting trends in team sports, the RFU is embarking on the development of a 10-year strategy for community rugby. 

Through widespread consultation across the game, we are looking to develop a) the future Vision for the sport; b) to define the interventions needed to achieve that Vision and c) to optimise the delivery of those interventions by establishing the optimum model, roles and responsibilities of different stakeholders in the community game. The Strategy and implementation plan will require an accompanying business case that outlines the financial implications for the RFU over the 10-year period. 

While this role will be based in the Strategy team, it will require matrix working across numerous RFU departments with specific accountability into the Senior Leadership Team in the Rugby Development department.

Accountabilities:

The principal accountabilities of the role will be as follows:

· Lead the development of the community game strategy by:

o Managing the development of the strategy as a strategic project through the RFU’s project lifecycle

o Developing and executing a thorough stakeholder engagement process, ensuring cross-game input into the development of the strategy and buy in for the output

o Gathering, understanding, and clearly presenting information on the resources available across the community rugby eco-system

o Developing a delivery model with clear roles and responsibilities across different game stakeholders, through consultation and input from those stakeholders/organisations

o Developing an RFU resourcing plan for the delivery of the RFU’s responsibilities in the strategy

o Working with Finance to develop the accompanying business case that supports the delivery of the Strategy

· Manage the relationship with key RFU governance committees such as the Council, Board and Community Game Board, ensuring the strategy gains buy-in and endorsement

· Support and manage senior stakeholders in order to develop and deliver the project specific and organisational objectives

· Communicate internally with key members of the project team and senior leaders working on the project

· Managing and analysing information, drawing conclusions and presenting it in an easily understood manner

· Problem solving, evaluating and decision-making for ad-hoc project related tasks

Other

· Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans

· Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.

· Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation 

Person Specification

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

Qualifications and Experience:

· Degree level desirable.

· Demonstrable experience in strategy development, preferably within sport

· Strong project planning experience and ability to manage effectively within scope, timelines, budget and quality

· Business case experience desirable but not essential 

· Experience of working collaboratively with senior members of staff

· Advanced Microsoft Word, Excel and PowerPoint and proficiency with Smartsheet

· Rounded business knowledge and a detailed understanding of the RFU is desirable

Skills and Personal Attributes:

· Committed to driving forward inclusion in your role and day-to-day behaviours or Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours

· Strong excel and analytical skills

· Strategic thinker who is able to influence and drive change

· Ability to work on several projects at once, prioritise and communicate priorities

· Influencing, consensus building, and sustaining relationships – with the ability to work collaboratively

· Enjoys working to tight deadlines or with short turnaround times

· Ability to inspire confidence and create trust

· Excellent judgment and ability to think creatively to reach desired goals

· Excellent organisational skills, with an emphasis on managing priorities, forward planning and adopting a flexible approach

Additional Information:

· All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence

· The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate

· If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team (safeguarding@rfu.com) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.

Chief Executive Officer – Tottenham Hotspur Foundation

Tottenham Hotspur Foundation is a registered charity and is the community arm of Premier League football club.The Club, through the Foundation, seeks to use the power and attraction of football to reach into its local communities to provide opportunities that can transform their lives, especially children and young people.

The Foundation is based at the recently restored 18th century Percy House in Tottenham High Road and is part of the Club’s new stadium complex. It is driven by a passion to contribute to making a positive difference to and in area where in spite of the significant socio-economic challenges there is a vibrancy and richness of talent and no short of ambition. The Foundation harnesses and builds on this through a range of projects and initiatives that will achieve and sustain the desired impacts and outcomes. It does this utilising its unique relationship with Spurs to deliver services and to co-invest with like-minded partners from the private, not-for-profit and public sectors, to achieve the public benefit that is integral to our status as a charity.

As the CEO for the Tottenham Hotspur Foundation you will work with the Board of Trustees to develop a strategic vision and delivery plan for the Tottenham Hotspur Foundation which positions the Foundation as the leading community programme linked to a professional sports club anywhere in the world. 

Reporting to the Trustees you will maximise impact and participation within our local communities. You will manage and further develop all aspects of the Community Programme and its initiatives, ensuring that Community activities meet the Project aims and grant objectives, whilst fulfilling Tottenham Hotspur Football Club’s commitment to the community that it serves.

Key Responsibilities

  • To continually develop the Tottenham Hotspur Foundation’s purpose.
  • Develop focussed action plans that enable the Foundation to implement its strategy, goals and objectives.
  • Establish and monitor KPI’s to reviews the Foundation’s impact with the local community and its projects.
  • Represent and promote the Tottenham Hotspur Foundation externally, maximising collaboration with the local area.
  • Build, develop and embed a culture of engagement with all employees and workers at the Foundation.
  • Develop further and support a dynamic and cohesive Foundation delivery team that share a ‘can do’ and committed approach to providing a high quality offer
  • Ensure that the Foundations day-to-day operations are effective, impactful and are implemented with good financial and risk management.
  • Identify and access new funding streams to increase the output of the Community Programme, ensuring long-term sustainability and diversification of the Foundation
  • Optimise revenue generation for all planned and potential projects allied to the Tottenham Hotspur Foundation in partnership with Football National Governing Bodies, Premier League, The Football Association and the Football League.
  • Build/acquire and embed monitoring and evaluation frameworks and methodologies for all Foundations projects ensuring the ability to measure impact – and report to funding bodies – along with, safeguarding and EDI considered and ingrained throughout. 
  • To assess, manage and mitigate risk, ensuring the safeguarding of our staff and participants
  • Work with the Foundation senior leadership team, to provide clear and inspirational leadership to the wider Foundation team.
  • Build strong relationships with key stakeholders at the Club
  • Maintain a strong governance framework to meet internal and external legal and regulatory requirements.
  • Work with the Club’s PR team to publicise and maximise to work of the Foundation
  • Ensure the annual budget setting and longer term strategic financial planning is robust.
  • Ensure regular reports and information are presented to the Board of Trustees in a clear and effective manner.
  • Use the diversity of our teams to engage with our communities, establishing new & strong links with relevant stakeholders to increase of reach and improve uptake in our services

Personal Attributes

  • Strategic thinker, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Delivers to highest of standards – performance driven, and results orientated
  • Proven experience in developing and maintaining strong relationships with key stakeholders in public, private and non-for-profit sectors
  • Commercial acumen and demonstrated capacity to effectively manage risks, bids, grants and budgets
  • An active commitment to safeguarding, equality, diversity and inclusion
  • Has credibility in their professional field and is able to influence and to lead to achieve results
  • Can relate comfortably with those at the most senior level, front-line staff, and diverse communities
  • Communicates confidently and sensitively
  • Is passionate about supporting others to achieve and the Foundation’s overall purpose, aims and values
  • An effective communicator with compelling presentation and excellent verbal and written communication skills
  • Demonstrate honesty, integrity, reliability and the ability to ensure confidentiality at all time
  • Resilient with the ability to maintain professionalism, multi task and perform well under pressure using a calm demeanour at all times

Skills & Experience

  • Demonstrable history of success and achievement in a leadership role.
  • Substantial experience of business and strategic planning within the not-for-profit sector
  • Extensive experience at managing multiple functions and projects
  • Experience with working with and advising a Board of Trustees
  • A dynamic, forward thinking people manager who leads through actions and behaviours, engenders a culture of trust, collaboration and co-working, and can demonstrate success in having created motivated and high performing teams
  • Experience of developing and embedding culture, vision and values within an organisation
  • Experience of working in a culturally diverse environment to a predominantly culturally diverse customer base.
  • Ability to devise, implement and apply policies and procedures that underpin the daily operations of the Foundation.
  • Experience of financial administration and management within the not-for-profit sector
  • Experience as Chief Executive or equivalent (desirable)
  • High level of understanding and experience of the expectations and standards set by the Premier League, Premier League Charitable Fund, the FA and other sporting bodies (desirable)
  • Experience in working in a not-for-profit in Haringey and Enfield boroughs (desirable)

Senior Partnership Planning and Creative Manager – Manchester City

At City Football Group, making moments matter is a part of our DNA. Recognising and developing the best talent allows us to achieve success in the right way.Driven by a passion for our winning culture, you will help deliver on our shared goals of sustainability through a uniquely global yet local community environment.The Partnership Strategy and Creative team plays a crucial role in supporting the Partnership Departments primary objective of securing new, and renewing existing, commercial partners to support the continued growth of Manchester City Football Club and all City Football Group (CFG) properties. Helping to create a competitive advantage in the marketplace by developing a differentiating partnership proposition, informed and powerful proposals. The team also provides a level of planning and creative support to existing Group/Club PartnersThe person in this role will be expected to lead the development of new platforms, ideas, approaches and proposals that add tangible value to our partnership proposition and contribute to the delivery of the annual revenues budget as well as the continued development or our approach and proposition.

  • Identify and uncover all relevant insights and intelligence required to develop a truly informed proposal (including exploratory sessions with prospect/partner) 
  • Creative planning to capture inspiration, develop thinking and ideas 
  • Develop partnership territory, narrative and big concepts 
  • Work with design and other departments to bring proposal to life in most powerfully way 
  • Ability to positively contribute to and influence pitches 

2 Contribute to delivery of annual revenues budget through increased creativity, sophistication and impact of involvement in sales pipeline & partner renewal / upsell opportunities 

  • The ability to comfortably lead, prioritise and deliver a high volume of varied creative and strategically important projects whilst having a key focus on where improvements and developments can be made that add value to qualified conversations and increase the appeal, value and success of our proposals. 

3 Lead creation and development of key team and departmental strategic projects 

  • Lead and positively contribute to the development and roll-out of major departmental projects and initiatives assigned by Chief Commercial Officer / VP Partnership Strategy & Creative 
  • Responsible for overseeing the development and delivery of core project phases and outputs to achieve agreed objectives 
  • Ability to comfortably prioritise, progress and deliver project in line with dynamic project phasing and challenging deadlines 
  • Individual to establish themselves as the key point person providing clear project briefings and direction to internal departments as well as external agencies and stakeholders 

4 Lead identification and development of key processes, tools & practices to increase effectiveness & efficiencies of team’s contribution to department’s commercial effort 

  • Focused on increasing the volume and agility of the team’s contribution and quality of its outputs. Working with sales, design and wider teams to understand challenges in order to identify and deliver solutions to improve team’s involvement and quantity and quality of its outputs. 

5 Ensure wider department is aware of, understands and is inspired by the latest marketing trends and insight from across the sports and wider industry and help identify how these can positively impact our proposals 

  • Developand leadinitiatives to inform and inspire department with key marketing trends & ideasas they happen –helping colleagues understand their relevance, considerations and impact for their respective prospects/partners and how it can be powerfully and authentically integrated into their respective proposals or projects 
  • Provide regular inspiration to team to continue to innovate ideas and approach to aid competitive advantage 

Ensure team aware of individuals personal areas of expertise and insight to positively impacting initiatives in these areasRole specific knowledge, skills and experience: Essential: 

  • Degree or equivalent deep technical expertise 
  • Significant knowledge and understanding of commercial football, sports and entertainment landscape as well as prospect and partner challenges – a strong understanding of their consumer, customer and audience landscape, habits and behaviours 
  • Experience in an agency, brand or rights holder working in sports marketing and/or commercial partnership development 
  • Proven ability to develop creative, professionally structured and presented proposals & supporting sales materials 
  • Creative thinker with an innovative outlook and ability to inspire creativity in others 
  • Results-driven with strong analytical skills 
  • Proven ability to lead and prioritise a varied project workload in a dynamic environment and manage senior stakeholders 
  • Strong communication & interpersonal skills with internal and external stakeholders 
  • Proactive and entrepreneurial approach 
  • Proven problem-solving skills 
  • Ability to work in a cross-team / inter department environment and positively influence peers and senior team leads 

Desirable: 

  • Knowledge and understanding of core marketing competencies and principles 
  • Proven track record in business development and/or driving value from partnerships for the benefit of the benefit of Partner and respective business 
  • End-to-end involvement in pitch process from development of ideas and approach to pitching the proposal to Partners and/or Prospects 

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.Employment is subject to the provision of proof of eligibility to work in the UK.Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Marketing Manager, Games and VR – MLB

Major League Baseball’s Games & VR Group was founded in 2014 to bring incredible gaming experiences to baseball fans across platforms and genres. From MLB The Show, to Home Run Derby VR, MLB Games & VR is uniquely positioned as a wholly integrated games publisher and developer inside the League, with a robust team managing a range of marketing and publishing functions.


We are seeking an experienced video games professional with a passion for sports, media, and technology to drive revenue and engagement for our console, mobile, and VR titles. The Marketing Manager will interface with stakeholders from a broad range of disciplines inside the league, and in partner organizations to drive excitement around baseball’s core gaming franchises.


Job Summary


Reporting to the Senior Director of Marketing in MLB’s New York headquarters, the Marketing Manager will play a central role in developing strategy and execution of league-run marketing initiatives for MLB’s owned and licensed products including MLB The Show, Home Run Derby Mobile, Home run Derby VR and more.


This role will partner with other talented marketers contributing to our campaigns, including directly owning individual marketing programs, and partnership with league marketing leaders, and partner review of externally licensed products.


Responsibilities

  • Develop innovative marketing campaigns and executions for MLB Games & VR products, including brand ID, website, packaging, PR/gameplay assets and advertising
  • Manage and direct internal resources and external vendors to successfully to support asset development across categories
  • Deploy, evaluate and optimize media/UA campaign performance on an ongoing basis by analyzing key metrics throughout the conversion funnel to deliver ROI goals
  • Manage relationships with first parties including asset submissions, platform marketing, and promotions
  • Work effectively with internal teams including Social, Communications, AdOps, , Web & Editorial to ensure seamless execution of campaigns and initiatives
  • Create, proofread, and edit copy for key marketing channels, ensuring consistent and engaging voice
  • Manage product budgets, revenue reporting and business intelligence in conjunction with internal teams
  • Work with key License partners to support publishing/marketing efforts across platforms and channels
  • Work closely with the events team to plan and support event executions at Baseball’s “Jewel Events” and other gaming, music and lifestyle events around the world
  • Ensure continuous brand alignment MLB Brand Marketing directives and priorities.


Qualifications

  • 3+ years of direct experience in video game marketing/publishing
  • Experience with brand management best practices and a suite of tools to successfully bring a game to market
  • Excellent verbal and written communication and interpersonal skills. Editorial or copy-writing experience a major plus
  • Ability to synthesize analytics, data reporting, and customer insights into successful marketing strategies
  • Understanding of game and web development, video production, asset creation
  • Excellent business acumen, problem solving capabilities, and a practical approach to getting things done
  • Experienced user of major social media platforms and experience with social media publishing & tracking tools
  • Understanding of consumer facing events and ability to support live event production (including trade shows, live events, and interactive)
  • A passion for baseball and video games


Why MLB?


Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.


MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.


MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!


Major League Baseball is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.


All in-office and ballpark-based positions are subject to MLB’s mandatory Covid-19 vaccine policy

Commercial Insights Executive – Aston Villa

The marketing department is responsible for supporting the growth of the Club across all departments aiming to deliver award-winning campaigns, excellent fan engagement and record-breaking commercial results. The team works at a fast pace due to the nature of providing support for our commercial, brand and fan growth across all areas of the club. As the club continues to progress in all areas, this is an exciting opportunity to be part of the journey.

The Data and Insight team within marketing is responsible for the management of all 1st party data, CRM integrations, third-party enrichment data, media valuation and research tools to support not only the Marketing team, but the wider Commercial operation at Aston Villa Football Club.

The team works at a fast pace and due to the requirement to deliver insights to multiple departments across the whole year.

  • The Role

This is a new role and an exciting opportunity for a Commercial Insight Executive to join an ambitious Data and Insight team based at Villa Park. The role will be responsible for creating and delivering insight through the utilisation of multiple datasets, with a particular focus on our B2B clients, including new and existing Club partners, as well as our corporate Hospitality members.

You will have the ability to create and maintain existing insight reports to enhance our B2B insight capabilities, support our commercial benchmarking, explore new commercial opportunities, and support senior decision-making.

  • The Person

The ideal candidate would be naturally inquisitive, with a passion for understanding fan behaviours and visualising/sharing such insight. You will be a self-starter who can take a pragmatic approach with any new initiatives, an effective problem solver with strong commercial acumen. You will be intuitive and be motivated to act upon this; comfortable with setting and testing insight hypothesis, subsequently collecting appropriate data before interrogating and visualising it.

Ideally you will have proven relevant experience working in a similar research/insight-based role with demonstrable experience of supporting strategic commercial projects/processes. B2B experience is preferred, particularly in sports/sponsorship (though not essential). Good attention to detail is essential and taking responsibility for the accuracy of you own work.

You will have the ability to be flexible with work duties and hours as required by the team.

As part of your application, please ensure you upload your CV and Cover Letter.

For further information, the Role Profile and to apply please go to careers.avfc.co.uk/jobs

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club.

CRM Specialist – Team GB

With just under two years to go to the Paris 2024 Olympic Games, and as we enter an exciting time for Olympic sport in the UK, the BOA is looking to recruit an eCRM Executive to support one of its major strategic priorities. Putting data at the heart of the organisation is a key aim of the BOA as it looks to develop and enhance its consumer marketing strategy going forwards. From developing deeper, more meaningful relationships with the fans of Team GB, to growing our digital audiences and bringing athletes’ stories to the fore, this role will play a crucial part in the implementation and delivery of a new data strategy for Team GB.

The role plays a key part in the delivery of our marketing and fan engagement strategy, servicing Team GB fans through fun, creative and engaging outbound communications that are insight-driven and fan focused.

As part of a wider integrated marketing and digital team, you will play an important role in the development and delivery of this exciting data marketing transformation project, playing a key part in supporting the both the build-phase of the project (customer journeys and fan experience life cycle e.g. onboard, engage, cross-sell, retain, re-engage) and the development of our knowledge base in this area.

You will have a strong determination to progress in the role and use this experience as an opportunity to both upskill themselves as a data marketing and, specifically, a Salesforce specialist. You will work closely with the wider marketing, digital and content functions, as well as with the commercial team, to achieve our objectives throughout the life of the project. The role will also require close working relationships with strategic partners, such as Salesforce and Deloitte, for example.

Please send a CV by the closing date of Monday 17th October 2022 and a cover letter explaining your suitability for the role to: recruitment@teamgb.com

Unfortunately, we may not be able to respond to all applications directly and as such, if you have no had a response from us by 28 October 2022, you should consider that your application has not been progressed on this occasion. Please feel free to send any questions about the role to recruitment@teamgb.com

Content Operations Manager – FA

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We are exciting to be searching for a Content Operations Manager, who will specifically manage our technical workflow processes across content production and outsourcing with the aim of maximizing our capability, output and reporting to ensure delivery of a high standard across our England and FA Competitions channels.

Key Accountabilities:

  • WORKFLOW AUTOMATION: Development of technical workflows that utilise automation to communicate to stakeholders and maximise data tracking and reporting. 
  • MANAGING DOCUMENTATON: Manage workflows where key documents are centralised, accessible and updated regularly (via Microsoft Sharepoint) and relevant paperwork for rights and contracts are filed and managed alongside health and safety, permissions, and assistant supervisory guidelines for maximum clarity and accountability. 
  • BUDGET MANAGEMENT: Management of multiple budget lines and processes (including digital dashboards), leading regular stakeholder meetings, monitoring detailed month by month phased spend and developing further automation for prompt onboarding, payments and reporting. 
  • EQUIPMENT PROCESS SUPPORT: Lead management for FA owned equipment including purchasing, hiring and maintenance with regular review. 
  • PRODUCTION MANAGEMENT: Leading the streamlining of booking production resource, ensuring all processes, rates and contingencies are clear and consistent, working alongside supporting agencies and communicating clearly with all external providers around production via call-sheets and supported workflows. 
  • STAKEHOLDER MANAGEMENT: Work across our key brands as a central point of contact across high profile calendar events and tournaments for best way of managing resource against and ensuring clear roles and responsibility, as well as briefing and debriefing. 
  • ACCREDITATION AND EVENT MANAGEMENT: Oversee processes for team accreditation requirements and be a central point for key organisations (UEFA/FIFA) and FA depts (broadcast, media ops and events) across matchdays and tournaments. 

What we are looking for?

Essential Skills:

Knowledge:

  • Building of advanced workflows using automation.
  • Working with freelancers and external production companies. 
  • Production equipment hire, purchase and management.
  • Delivering end to end production.

Experience:

  • Handling complex production budgets.
  • Working with important and high-profile stakeholders. 
  • Calm under pressure.
  • Managing centralised documents for budget planning. 
  • Project Management.
  • Working with project management tools (Asana, Trello, Slack…etc.) 

Technical Skills:

  • Expert experience of MS Excel, and other Microsoft Office products.
  • Elevated level of numeracy and problem solving.
  • Attention to detail and proactivity.
  • Agency and freelancer management.
  • Effective communication and relationship-management skills.

Desirable Skills:

Knowledge:

  • Social media platforms and trends.
  • Broadcast rights and embargoes.

Experience:

  • Working on large sporting events.
  • Assisting management of a small production team.
  • Working with multiple agencies.
  • Working with talent agents and agencies.

Technical Skills:

  • Basic Health and Safety knowledge.
  • Ability to create presentations and present to a wide range of key stakeholders.
  • Ability to build dashboards utilising Power BI or similar software.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

Please note, due to the Men’s World Cup taking place in next month, we can confirm interview dates have been pre-planned in order to give our candidates as much notice as possible. The first stage of our process will be on Friday 4th and Monday 7th November, with second stages taking place Thursday 10th November. 

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Account Manager – GameDay

  • Leading global sports and events technology company
  • Passionate and like-minded team who work hard and enjoy our successes
  • Entering a phase of exciting, ambitious growth and development plans

Who We Are

GameDay EMEA is the UK-based arm of GameDay, the global leader in integrated sports and events technology solutions and part of the fast-growing US-based sports-tech conglomerate, Stack Sports.

With a network spanning over 10 countries, 6 million sports participants and working with some of the world’s largest sporting organisations – including Rugby League, Basketball, Cricket, Football, and Hockey organisations – to major event providers and down to supporting grassroots organisations, we have been on a rapid growth trajectory across the UK and into the European market as a result of our innovative technology solutions. 

What’s Great About This Role

Our Account Manager role offers a fantastic opportunity to combine a passion for sport and events with the management of exciting sector partners. You’ll be using your technical system and account management skills to ensure effective implementation, supporting partners to make the most of our advanced functionality to benefit the delivery and growth of their activity and organisations.

You will be joining our fast-growing UK and European business arm at a critical time in it’s growth and development, with the ability to work flexible patterns in both location and hours to fulfil work expectations.

Challenges include working in a team environment to provide technical and project implementation, delivering good advice to our wide range of customers across the region, whilst developing your sports and events technology skills and knowledge by working alongside industry experts and our diverse range of sector technology partners.

What You’ll Do

This opportunity will be attractive to anyone with a background in account management and/or digital platform implementation and management. Key elements of the role will include:

  • Managing and maximising our existing account partnerships – keeping the Customer growing through using GameDay’s suite of platforms and playing an ambassadorial role to encourage their wider organisation, clubs, and associations to utilise the full range of products and assets we have
  • Managing the onboarding of new Customers to our platforms, understanding their business needs and processes, and translating those into efficient system training and implementation
  • Assisting the Commercial team by demonstrating platform functionality to prospective Customers
  • Find creative solutions – from understanding Customer needs and translating that to our system functionality, to being the point of escalation for Tier 1 Support Tickets and troubleshooting
  • Supporting system adoption across high-value partners by delivering widescale virtual (and occasionally in-person) training to grassroots level members and participants
  • Assisting in the identification and implementation of new features and products that support the needs of our Customer base

As well as working with our UK-based team, supporting them across wider projects amid this exciting phase of growth and expansion, you would have regular contact with our wider Australian-based team, with calls that may fall outside ‘normal’ UK business hours. 

Who You Are

  • Confident and clear communicator with a track record of building relationships with stakeholders at all levels
  • High integrity dealing with sensitive and confidential issues
  • Personal accountability and a drive to make a positive impact on our Customers’ operations
  • Understands and has an affinity with sports and/or the sports and events technology market
  • Experience of working in high-pressure situations whilst maintaining the ability to work both independently and collaboratively when tackling challenges
  • Able to contribute to our positive work culture and team cohesion 

Next Steps

If you are innovative, forward-thinking and open to building something great, we want to hear from you!

Please apply through the Applied hiring process, using your CV and answering some key competency questions, by Sunday 23rd October 2022.

EMEA Senior Account Manager – GameDay

  • Leading global sports and events technology company
  • Passionate and like-minded team who enjoy our successes
  • Entering a phase of exciting, ambitious growth and development plans

Who We Are

GameDay EMEA is the UK-based arm of GameDay, the global leader in integrated sports and events technology solutions and part of the fast-growing US-based sports-tech conglomerate, Stack Sports.

With a network spanning over 10 countries, 6 million sports participants and working with some of the world’s largest sporting organisations – including Rugby League, Basketball, Cricket, Football, and Hockey organisations – to major event providers and down to supporting grassroots organisations, we have been on a rapid growth trajectory across the UK and into the European market as a result of our innovative technology solutions. 

What’s Great About This Role

Our Senior Account Manager role offers a fantastic opportunity to combine a passion for sport and events with the management of exciting sector partners. You’ll be using your technical system and account management skills to ensure effective implementation, supporting our senior partners to make the most of our advanced functionality to benefit the delivery and growth of their activity and organisations. This senior role will need to consider and plan for the effective wider implementation of organisational projects and systems across the business.

You will be joining our fast-growing UK and European business arm at a critical time in it’s growth and development, with the ability to work flexible patterns in both location and hours to fulfill work expectations.

Challenges include working in a team environment to provide technical and project implementation, delivering good advice to our wide range of customers across the region, whilst developing your sports and events technology skills and knowledge by working alongside industry experts and our diverse range of sector technology partners.

What You’ll Do

This opportunity will be attractive to anyone with a proven track-record in account management and/or digital project implementation and management. Key elements of the role will include:

  • Building and maintaining positive working relationships with our core national governing body customers in the EMEA region – through a combination of day-to-day operational support and larger, long term strategic implementation and growth projects
  • Onboarding large “Enterprise” scale customers onto GameDay SaaS products, displaying project management and stakeholder management skills to deliver implementation to agreed timelines
  • Supporting our Customers to grow through their utilisation of our platforms, playing an ambassadorial role to encourage their wider organisation, clubs, and associations to utilise the full range of products and assets we have
  • Keeping up to date with the GameDay product development roadmap, understanding and planning for its impact on customer use of products, as well as contributing towards our development priorities by representing customer needs through our C2C functionality development program
  • Acting as the link between our product team and our customers – respecting the requirements and resourcing on both sides to reach agreeable outcomes on projects and development work
  • Generating a deep understanding of our products to creatively identify solutions and workarounds to our customers’ business processes and translating those to GameDay products and systems

As well as working with our UK-based team, supporting them across wider projects amid this exciting phase of growth and expansion, you would have regular contact with our wider Australian-based team, with calls that may fall outside ‘normal’ UK business hours.

Who You Are

  • Confident and clear communicator with a track record of building relationships with stakeholders at all levels
  • Clear project management experience, ideally through working with SaaS products
  • Strong digital background, with an understanding of concepts such as CRM; Digital Ecosystems; Big Data; Data-Warehousing; APIs
  • Experience in using project management tools such as JIRA; Monday; Trello; Confluence
  • Personal accountability and a drive to make a positive impact on our Customers’ operations
  • Understands and has an affinity with sports and the sports and events technology market
  • Experience of working in high-pressure situations whilst maintaining the ability to work both independently and collaboratively when tackling challenges

Next Steps

If you are innovative, forward-thinking and open to building something great, we want to hear from you!

Please apply through the Applied hiring process, using your CV and answering some key competency questions, by Sunday 23rd October 2022.