Director, Ticketing and Hospitality – LIV Golf

About Us

LIV Golf Investments is a newly formed company, with group companies in the USA and UK. Our purpose is to holistically supercharge professional golf on a global scale to help unlock the sports’ untapped potential. Greg Norman is the first and founding CEO of LIV Golf Investments. PIF, one of the world’s largest and most impactful wealth funds, with a diverse international investment portfolio, is the majority shareholder in LIV Golf Investments.

LIV Golf League

In 2022, LIV Golf launched the LIV Golf Invitational Series, an eight-event series taking place in the USA, UK, Asia and the Middle East with the world’s best golfers competing in an innovative new format featuring simultaneous team and individual play. Each tournament consists of three rounds, 54 holes, no cut and shotgun starts, with players vying for unprecedented prize purses. The team competition, faster pace, family-friendly environment, and festival-style atmosphere delivers a unique tournament experience for both players and fans.

In 2023, the LIV Golf League will officially launch with 48 players and 12 established team franchises competing in a 14-tournament schedule that will expand LIV Golf’s global footprint across North and Latin Americas, Asia, Australia, the Middle East and Europe. LIV Golf is the first-ever global golf league committed to the sport’s worldwide growth, with enhanced player pathways through the International Series, a ground-breaking series of events launched in 2022 through the Asian Tour. The League is also dedicated to enhancing the wellbeing of communities through LIV to Give,LIV Golf’s global impact platform announced in June with a $100 million commitment to develop and support social and environmental initiatives in tournament host communities around the world. 

Role Objective  

The Director of Ticketing & Hospitality will work with  the SVP, Ticketing & Hospitality in leading business development strategy, building effective relationships across all LIV Events and partners to yield revenue across all channels. This role will look out for trends and be ready to act to capitalise on them. They will ensure that sales reporting is shared and understood by key stakeholders to ensure that information flows effectively, by using and leading CRM hygiene and BI tools. They’ll work in close connection with our ticketing partners to ensure hospitality and ticketing strategy is exercised across all channels. 

Responsibilities  

  •  Actively build relationships with businesses in local market to LIV Golf events to drive commercial revenue, using on-site presentations and targeted outreach to corporations and community constituents to maximize revenue.
  • Influence, grow and develop the sales function, developing sales plans to enhance revenue streams. 
  • Lead a high-performing, efficient and diverse team to deliver outstanding results, establishing a culture that is built on improvement and exceeding revenue and activity 
  • Support the SVP on pricing, on-sale strategies, product enhancements, business development initiatives while working closely with the marketing and design team.
  • Work closely with all third-party ticket partners, ensuring revenue optimization and efficient processes are followed. 
  • Oversee the functions reporting needs, ensuring ticketing inventory is managed and up to date, focusing on weekly/daily ticket and hospitality sales while ensuring proper CRM hygiene.
  • Manage the business development budgeting, targeting, and forecasting processes for internally produced work, enabling data-driven decision-making, and foreseeing operational considerations to provide accurate projections.
  • Collaborate closely with internal colleagues across the business, in particular the marketing and insights team to ensure the correct data and research is in place to correctly identify key trends and opportunities. 
  • Manage the collection and dissemination of marketing information as related to ticket sales and customer service goals. 
  • Lead and present in-person and virtual presentations to drive commercial revenue. 
  • Work closely with memberships at local golf clubs to activate their membership team to assist with local sales opportunities. 
  • Entertain and build relationships with current and prospective clients during LIV Golf events. 
  • Work closely with the Partnerships team to collaborate and drive corporate hospitality packages.  

Qualifications

  •  Proven experience managing a high-performing fast paced team.
  • Ability to build relationships with key stakeholders both internal (marketing, insights, commercial etc.) and external (local partners, club members, clients, ticketing partners, etc.).
  • Using CRM and data to drive decision making. 
  • Strategic mindset to define, build, and execute the functions sales strategy.
  • Experience in selling premium hospitality and tickets, preference in sport or live entertainment.
  • Excellent organisational skills, including time management, prioritisation, forward planning, and meeting deadlines.
  • Understanding and knowledge of primary ticketing systems, and the ability to pick up new platforms quickly.
  • Experience of contributing to pricing and on-sale strategies, ideas for developing revenue streams and delivering sales targets.
  • Experience of managing outsourced (agency) contracts and relationships. 
  • Experience of considering the customer experience in relation to all hospitality and ticket sales channels and troubleshooting problems to resolution. 
  • Experience of delivering financial information and statistical data. 
  • Able to work flexible schedules including evenings, weekends, and holidays.
  • Able to travel domestically and internationally when needed.

YOU IN?

Do you think there is room for the sport of golf to evolve even more? Do you want to help supercharge the game of golf? LIV Golf Investments has been building and continues to build a world-class team, featuring experts from the world of golf, sport, and entertainment from all over the globe. If you’re up for that kind of challenge and a pace that moves quite a bit faster than a 5-hour round, then we would love to hear from you!

LIV Golf Investments is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees. We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate.  This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships. LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Senior Manager, New Partnerships – Formula 1

Main Duties and Responsibilities

  • Responsible for generating new sponsorship revenue for Formula 1
  • Manage sales process from conception to close; generating new leads, initiating first meetings, developing proposals/term sheets, contracting and ultimately closing
  • Directly responsible for clients and/or specific region as determined by the Head of New Partnerships
  • Cultivating and nurturing relationships with prospective clients
  • Tailoring Formula 1’s suite of sponsorship opportunities to deliver custom offerings to prospective clients
  • Maintain day to day management of your client / regional patch ensuring that all intel is updated within the corporate sales database
  • Forecast timely and accurate sales activity regularly to New Partnerships Lead, and update activity/prospect status in weekly sales meeting with the wider team An internal conduit for all prospective new partners, involving and updating other departments as and when needed such as content, race promotion, legal, hospitality, and marketing
  • Work with the New Partnerships Lead to devise and deliver a robust sales strategy for your client base and region, which is intel driven and results orientated
  • Work with multiple internal and external stakeholders including brands and agencies
  • Lead by example with best working practices and processes for both short- and long-term deliverables
  • Liaise with the Partnership Development and Management team when onboarding all new partners

About You

  • 5+ years’ experience in a similar role either brand or rights holder side
  • Proven sponsorship sales track record with key relationships and high-level clients
  • People management
  • Proven ability to manage and communicate with multiple stakeholders
  • A strong understanding of brand and communications and the role of sponsorship in the marketing mix
  • Worked in a high-paced environment
  • Proven ability to generate revenue
  • Proactive and performance-driven
  • Comfortable with working in a dynamic global environment
  • Ability to manage multiple initiatives simultaneously
  • Problem solving mentality
  • Creative ability to inform bespoke client facing decks
  • A strong understanding of brand storytelling
  • Good time management
  • Excellent interpersonal skills, advanced communication and presenting capabilities
  • Strategic thinker
  • Self-motivated to learn and collaborate within a team
  • Proactive and solutions orientated
  • The ability to inspire both externally and internally

Partnerships Manager – ITF

The ITF boasts a high profile set of partners including Microsoft, NEC, UNIQLO, Rolex, Tory Burch, Gainbridge and many more – giving exposure to major global blue-chip companies and some of the biggest brand investors in sport. 

The Partnerships Manager will be responsible for managing the delivery of key ITF Partnerships with focus on achieving exceptional satisfaction rates. There will also be a requirement to play an important role in sales processes – helping to secure new partners, supporting with renewals and upsells. Ideally candidates will have experience in global rights management and/ or sales at a sports rightsholder or agency, with a desire to widen their commercial experience to include both partnership management and sales.

This is a fantastic opportunity to help deliver and sell major partnerships for one of the biggest global sports and will suit a pro-active and motivated individual with excellent project management and interpersonal skills. Evidence of building strong and trusted working relationships is highly important as this role will require working collaboratively with different teams across the business as well as partners. International travel to venues and to visit clients will be required.

Responsibilities:

Partner Management:

  • Manage the day-to-day relationship and activation of strategic partners.
  • Manage meeting and contact cadence (on a client-by-client basis)
  • Manage processes and point relationships with internal service departments
  • Work with ITF partners to (i) understand and (ii) deliver success
  • Align key success criteria with each partner 
  • Work with the partner to create and deliver innovative and engaging ways to drive client satisfaction
  • Design & delivery of surveys and record and benchmark satisfaction levels 

Sales Management and Revenue Delivery:

  • Prospecting contacts, developing leads and booking in meetings for key sales tasks
  • Presenting and closing deals (with the Commercial Manager and Head of Partnerships)
  • Support the ITF’s partnership renewal approach through delivery of presentation materials
  • Support the identification of delivery of upsell packages to present to existing partner
  • Innovate the go to market approach to find new and impactful ways to stimulate market interest in ITF commercial products
  • Support the management of the CRM platform 
  • Communicating progress to key ITF personnel through…

What we offer….

  • Excellent salary plus discretionary bonus scheme (subject to conditions)
  • 25 days holiday per annum plus bank holidays 
  • Private Healthcare
  • Group personal pension scheme, Life assurance and Annual Wellbeing Allowance
  • Ride2Work Scheme (in conjunction with Evans Cycles) 
  • Free lunch when working in the office (up to £9 per day)
  • Free Tea, Nespresso Coffee plus complimentary healthy snacks and fresh fruit when working in the office
  • Free parking on site
  • Working hours: based on 35 hours per week. Normal office hours are 09.00 -17.00 Monday to Friday. Flexible working hours possible, with core hours of 10am-4pm.

Tender for media rights – Fight Sports Bundle

iSportConnect presents a new fights sports content package, available on Content Arena Marketplace.

From Live rights to King of Kings kickboxing, with at least 15 shows per year, to 60 hours of an upcoming and truly international MMA series SENSHI, to plug-and-play weekly MMA programs, which provide a regular time slot for your fight sports fans. Overall, a great mix providing quality and quantity at a great price. 

Available as a bundle, or standalone – get more details, and reach out directly on Content Arena.  

Broadcast Venue Manager – Paris 2024

Olympic Broadcasting Services (OBS) was created by the International Olympic Committee (IOC) in 2001 in order to serve as the Host Broadcasting organisation for all Olympic Games, Olympic Winter Games and Youth Olympic Games. The Host Broadcaster is responsible for delivering the pictures and sounds of the Olympic Games to billions of viewers around the world. For more information visit www.obs.tv

Description

The Broadcast Venue Manager (BVM) is overall responsible for the OBS Broadcast Operations at the assigned venue. In charge of the implementation and operation of the Host Broadcast facilities and services in the venue. Responsible for all venue-related functions, serves as primary point of contact with the Paris 2024 Organizing Committee Venue Functional areas representatives. Main contact along with the Production Manager for broadcast related topics with International Federation on site. Supporting and facilitating any possible issues related to Media Rights Holders implementation plans. Managing the Host Broadcast core management team on venue. Strong leadership and communication skills, as well as solid background in broadcasting operations and management make you an ideal candidate. Position locations at various sports venues.

Please note for these positions only candidates that are fluent French/English speakers with current residence in France can be considered.

Duties

  • Oversee the installation/removal and asset management of all OBS equipment;
  • Represent OBS at Paris 2024 Organizing Committee meetings;
  • Resolve operational issues and escalate to the Broadcast Operation Centre (BOC) as necessary;
  • Provide problem and conflict resolution in a diplomatic manner;
  • Facilitate internal and external information flow;
  • Assist Media Right Holders within the Olympic venue;
  • Coordinate scheduled and ad hoc tours;
  • Coordinate production crew requirements within the venue;
  • Coordinate day pass access and supplementary devices;
  • Managing broadcast budget on site and the daily Broadcast crew timesheets;
  • Report daily to the Broadcast Operation Centre (BOC);
  • Other duties as assigned

Experience

  • 4+ years of experience in sport event Broadcasting preferably in an operational or production role;
  • Ability to manage and organize several tasks within specific deadlines;
  • Excellent problem solving abilities;
  • Excellent command of English and French, verbal and written;
  • Computer proficiency in MS Office;
  • Excellent leadership and communication skills

Workplace & Environment

  • Fast paced work environment;
  • Indoor and/or outdoor sports venues;
  • Outdoor sports venues are subject to varied weather conditions;
  • Full time shift work including evening and weekends;
  • Subject to national/international criminal background checks.
  • These are approximately 1-month long positions that commence either in July or August and end August or September 2024, based on the event schedule.
  • Current residence in France required

Head of Licensing & Retail – FIFA

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a Head of Licensing & Retail that is part of FIFA and supports us on our mission.

The Head of Licensing and Retail is responsible for leading the licensing & retail team and defining the licensing & retail strategy for all FIFA brands, FIFA tournaments and events.
The role will lead cross-integration with all other commercial teams to maximise fan engagement, and develop new opportunities particularly in digital, gaming, esports and other new evolving fan touchpoints.

These are your key tasks:

  • Develop and implement a global licensing and retail strategy that drives fan engagement, revenue growth, new markets development as well as the growth of existing and evolving product categories
  • As part of the strategy define the future models, tactical implementations, operational processes and necessary resources and capabilities to deliver the strategic objectives
  • Together with marketing and brand, and other relevant teams define and develop sustainable FIFA brand licensing propositions, outside of events and tournaments
  • Build strong and collaborative relationships with external stakeholders including licensees, licensing representatives and agencies, suppliers, retail operators, and any other strategic partners
  • Ensure relevant and necessary commercial terms, applicable legal and financial parameters are considered and implemented whilst overseeing and leading negotiations with contractual partners
  • Develop FIFA’s ecommerce and retail strategy
  • Develop the strategy for FIFA onsite and offsite retail programmes and oversee the delivery of such FIFA retail programmes for all events
  • Ensure strong collaboration with relevant internal and external commercial and operational teams in order to deliver best in class tournament and event retail experiences 
  • Manage and mentor team of licensing, retail and business development experts to drive performance, delivery of the objectives and to ensure a future talent pipeline 
  • Manage financial planning, forecasting and budgeting, including developing solid reporting and controlling structures and processes

The specific competencies we require for this position are:

  • Relevant business degree
  • 360 understanding of business disciplines in consumer product business development and go-to-market processes
  • Minimum of 10 years in (a) relevant consumer product organisation(s), of which a minimum of 5 in a senior management position
  • Proven track record of leading strong and effective teams and developing & mentoring individual team members
  • Experience working with Business intelligence & analyses and able to define data needs to inform business decisions 
  • Proven solid contract negotiator, proficient in legal and financial matters in relation to contract processes and management 
  • Brings a good network and solid relationships across relevant businesses and sectors
  • Excellent understanding of the international sports, major events and/or entertainment business
  • Experience and skilled in working in complex multi-stakeholder environments
  • Excellent interpersonal skills, convincing and able to take people ‘on the journey’
  • Energetic, positive and with a can-do attitude
  • Fluent in English, preferably a second language
  • Excellent analytical, presentation and communications skills
  • Willingness to travel on a frequent basis

Director, Communications – MLS

The Director, Communications manages and drives public relations activities for Major League Soccer and Soccer United Marketing. The Director leads all aspects of communications on MLS Competition, MLS Player Engagement, and MLS Safety and Operations matters. The individual in this role also creates and drives strategic communications plans, supports functional areas of MLS and SUM, and works closely with MLS clubs on communications strategy.

Responsibilities

Primary Responsibilities 

  • Strategic writer and editor who shapes public perception of the organization while upholding its values and integrity 
  • Generate earned media coverage through the use of:
    • Creative feature ideas 
    • Engagement with media outlets and editorial decision makers 
  • Writing and editing duties to include, but not limited to: feature idea pitches, press releases, reference materials, executive speeches, quote drafts, select internal and external written communications, presentation decks, and multimedia projects. 
  • Serve as a Communications liaison to the following groups: MLS Competition, MLS Player Engagement, MLS Security, and MLS Operations. 
  • Serve as MLS Communications liaison to the Eastern Conference MLS clubs 
  • Respond to media inquiries in a timely manner, providing background information, facilitating interviews and serving as a company spokesperson on select topics as necessary 
  • Live monitoring of MLS games and related internal and external communications 
  • Support League executives with interview preparation, message points, and strategic messaging 
  • Manage editorial relationships with select national media partners 
  • Work closely with MLS clubs to support their communications strategies 
  • Manage Communications relationship with pertinent media associations 
  • Accomplish team results by communicating job expectations and managing the Performance Management process:
    • Plan, monitor, and review performance; 
    • Coach and counsel employees; 
  • Develop and implement department procedures and productivity standards and reinforce Company policies 
  • Serve as the supervisor and mentor for the Sr. Coordinator, Communications 
  • Developing personal growth opportunities for employees 

Additional Responsibilities

  • Build and foster collaborative relationships within MLS Communications and other departments within the organization to stay informed and informed of new initiatives, program and other organization wide events 
  • Attend industry events and trade conferences to remain current with industry changes 
  • Additional responsibilities as assigned 

QualificationsEducation and Experience

  • Bachelor’s Degree in public relations, marketing, sports administration or related field 
  • 8+ years of proven experience in public relations\communications, or marketing 

Required Skills

  • Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing 
  • High-level of commitment to a quality work product and organizational ethics, integrity and compliance 
  • Ability to manage people/projects, delegate responsibility and provide follow-through on multiple projects 
  • Ability to think strategically and creatively to effectively manage projects 
  • Strong organizational skills with the ability to prioritize and manage multiple projects 
  • Detail-oriented with the ability to deliver professional work. 
  • Ability to work effectively in a fast-paced environment to meet deadlines with minimal supervision. 
  • Demonstrated decision making and problem-solving skills using sound judgment 
  • Proficiency in Word, Excel, PowerPoint and Outlook 
  • Proficiency in social media platforms 
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays 

Desired Skills:

  • Knowledge of the sport of soccer 

Data Insights and Analytics Manager – Manchester United

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition. Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

The Purpose

The Insights and Analytics Manager will collaborate with the commercial, marketing, and operations teams across all Venue products. The role will directly support the Commercial Director, Venue and e-Commerce, and Head of Ticketing and Membership. Responsibilities will include, but may not be limited to, weekly, monthly, and ad-hoc reporting, data analysis and market research.The ideal candidate will have excellent data visualisation and storytelling skills and be enthusiastic about sharing their insights.

The Role

  • To analyse data and produce insights and recommendations for business objectives and decision-making.
  • To work with data related to General Admission (GA) Ticketing, Hospitality, Memberships, Museum & Tours, Food & Beverage (F&B), fan feedback, digital media and marketing.
  • To design and maintain standard reports, and create detailed analysis to evaluate the success of initiatives and help identify areas of improvement.
  • To build and maintain suite of business intelligence dashboards and reports out of data warehouse and CRM and oversee their implementation and adoption across Venue.
  • To create compelling and aesthetically pleasing data visualisations.
  • Extract and transform data from data warehouse, CRM and third-party data tools as needed.
  • To assist with Pricing Analytics and Revenue Forecasting
  • To assist with market research related to General Admission (GA) Ticketing, Hospitality, Memberships, Museum & Tours, Food & Beverage (F&B), fan feedback, digital media and marketing.
  • To gather and present data for annual recaps and performance; measure ROI.
  • To identify key insights from large data sets and develop presentations to communicate those analytical findings (trends, etc). powerfully.
  • Identify and present on industry and organisational trends.
  • To perform analysis to evaluate the success of initiatives and help identify future areas of improvement.
  • Bring new ideas and thinking to the organisation.

The Person

  • A degree in data science, business analytics or related and appropriate field
  • Previous experience working in business intelligence role or as an analyst
  • Understanding of or experience with professional sports teams, events or entertainment business or similar entities
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Powerpoint
  • Experience in working with Tableau/Power BI and/or other data visualisation tools – Desirable 
  • Strong initiative and willingness
  • Highly organised, detail-oriented
  • Ability to think analytically and creatively
  • Adaptability to environment involving several simultaneous projects – multitasking
  • Strong problem-solving skills. Ability to understand and solve tasks with little supervision
  • Experience with CRM platforms a plus

Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.

Strategy Manager – Chelsea FC

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We are looking for a passionate Strategy Manager to help develop the strategy for the club and run strategic projects. Duties include:

– Run Strategic projects to support business objectives, using a data driven approach 

– This will include elements of: 

o Researching subject matter to get an understanding our landscape 

o Developing Business Cases, working alongside the finance team 

o Developing recommendations

o Creating documentation to support decision making such as ExCo documents 

– Developing a view of the strategic KPIs which we need to deliver against and supporting the tracking and communication of this to senior stakeholders 

– Conduct ad-hoc tasks for ExCo members and Head of Strategy, such as the development of content for external audiences

Must Haves/qualified by demonstrable experience to the level required:

– Strong proven experience working in a strategy role or as a management consultant 

– Excellent problem-solving skills and logical thinking 

– Strong interpersonal skills, with the ability to influence and effectively manage multiple internal stakeholders who may have competing priorities

– Ability to plan and manage complex projects, utilising resources appropriately to ensure project deliverables are achieved to time

– Development and presentation of content for/to executive level audiences

What We Offer:

Benefits at Chelsea FC 22/23 – 1 (pagetiger.com)

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Chief Commercial Officer – Warwickshire CCC

After eight years with the Club, we’re pleased and proud to announce that Alex Perkins will soon join the England & Wales Cricket Board (ECB) as Commercial Director for The Hundred. 

This means we are looking for an ambitious, commercially astute marketeer who wants to take Edgbaston Stadium and the teams that play at the world-famous venue to new levels of innovation, creativity and financial success. 

Someone comfortable with taking ownership for the growth of all cricket revenues across England matches (men and women), Warwickshire CCC, Birmingham Bears, Birmingham Phoenix and Central Sparks as well as the wider marketing of the Club and its banqueting facilities, community and ESG initiatives.

This role could be for you if:

  • You want to achieve outstanding success through the development of teams. There are some real stars in commercial and marketing: they need support, development, structure and challenge to deliver the Club’s aims, but also their individual career aspirations.
  • You have a strong work ethic, with personal values that align with the Club. We like people who work hard, try new things, make mistakes and learn from them, show respect at every level and want to see people grow.  We actively encourage challenge and constantly try to seek out diverse views, thoughts and experiences that inspire us to think differently and do the right thing for the communities we serve.
  • You share our passion for making the Club the best cricket business in the world and understand this means different things to different people, but the only way we will do this is through the combined effort of the Bears’ family.
  • You enjoy helping teams put together impactful marketing campaigns that drive ticketing sales and know your way around the digital technologies that sit behind a modern-day ticketing operation.
  • Know how to manage the basics brilliantly, but also ‘sniff out’ new and innovative ways of driving commercial income through merchandising, membership, hospitality, partnership sales and digital media.  
  • Have experience of sport and stadium/venue marketing.
  • Constantly think about the customer and how we make their experience better. This includes working with our Members to make sure they are well looked after and an engaged part of the Bears’ family.
  • Know how to get the best out of key strategic partners and suppliers through empathetic relationship management that respects the needs of both parties and makes these partners want to go the extra mile for us.
  • Understand the importance of community and ESG initiatives, and how to create commercial partnerships that allow such initiatives to have real impact, grow and reach new audiences.
  • Have been involved in stadium re-development, master-planning and general leisure (hotels and retail).

Knowledge of cricket isn’t essential, we can teach you that bit. We also want people from all walks of life to bring their knowledge, experience and perspectives to the Club so don’t worry if you can’t tick every single box on the above wish-list.  

Use your cover letter to convince us why we should talk to you – we’re happy to consider left-field applications as long as we can clearly see how your experience will help us achieve commercial growth and your leadership style and attitude will work well with the existing team at Edgbaston. 

For more information, please click here to see the Job Description.

The Club is ultimately an events business based at Edgbaston, but we operate a flexible working environment where possible.  This includes core working hours of 10am to 4pm on non-match days and the option to work from home at times.

There is an attractive base salary, with additional bonus, as well as a range of other benefits including healthcare, pension and life insurance, cricket tickets, good holiday entitlement and social calendar.

How to apply

Please provide an up to date CV and cover letter (no more than 750 words) outlining why you are the ideal candidate for the role to recruitment@edgbaston.com. 

Your cover letter should focus on your leadership style, beliefs and behaviours as much as your professional experience. Please also outline your salary aspirations and preferred working environment/style.

Closing date: Friday 24 March 2023

Edgbaston for Everyone

Making sure the Club is a safe and welcome environment for all is a cornerstone of our thinking:

  • All candidates are encouraged to complete the Equal Opportunities Monitoring Form when applying. Click here to open the form. This will assist in monitoring selection decisions to assess whether equality of opportunity is being achieved, however, the provision of this data is entirely optional.   Any information collated will be treated as strictly confidential and will not be used in the short-listing process.
  • Warwickshire County Cricket Club will ensure that all existing and potential employees receive equal consideration and is committed to the elimination of unlawful or unfair discrimination on the grounds of gender, race, disability, colour, ethnic and national origin, nationality, sexuality, marital status, responsibility for dependants, religion, trade union activity and age (up to 65). 
  • It is the intention of Warwickshire County Cricket Club that its work force, at all levels, should reflect the composition of the City’s population. To achieve this Warwickshire County Cricket Club will take active and positive steps to eliminate discrimination, reduce the effects of past discrimination and to promote equality in employment.
  • Warwickshire County Cricket Club and Warwickshire Cricket Board Ltd are committed to safeguarding and protecting the children and young people that we work with.  As such, roles involving any type of Regulated Activity or any interaction with children, young people or vulnerable adults are subjected to a safer recruitment process: ECB DBS clearance is mandatory before taking up the role. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services.