We are seeking a highly skilled and motivated Marketing Operations Specialist ideally with some experience in Ads Operations and Digital Project Management to join our dynamic and diverse marketing team.
The ideal candidate will be responsible for managing and optimizing our marketing technology stack, working with the marketing team to support across all areas of our owned platforms. We require someone who also has strong project management skills and ideally has knowledge of Ad ops supporting our programmatic and premium advertising campaigns, ensuring their successful execution across various digital platforms. You will predominately be coordinating marketing projects to drive efficient and effective marketing operations.
If you have a passion for sports great, Basketball even better, the key for this role is a detail-oriented individual with strong analytical skills, excellent project management capabilities, and a good understanding of digital advertising across owned platforms.
Responsibilities:
Marketing operations
- Support marketing operations initiatives to enhance overall marketing efficiency, effectiveness, and scalability.
- Collaborate with the clubs to ensure the efficient implementation of any marketing technology that the league will provide support for.
- Contribute to the development and implementation of marketing processes, workflows, and automation tools to streamline operations and drive productivity.
- Collaborate with internal teams to establish and maintain marketing data governance practices, ensuring data integrity and accuracy.
- Assist in marketing technology stack evaluation, implementation, and integration to enable seamless execution and measurement of marketing activities.
- Monitor and analyze marketing performance metrics, identifying areas for improvement and making recommendations for optimization.
- Collaborate with cross-functional teams to ensure consistent branding, messaging, and compliance across all marketing channels.
Ads Operations
- Traffic advertising campaigns across our owned platforms
- Collaborate with marketing and sales teams to ensure our and our partner campaigns are delivered.
- Conduct ongoing analysis of campaign performance, and provide actionable insights to improve campaign effectiveness.
- Troubleshoot technical issues related to ad serving, tracking, and reporting.
Digital Project Management
- Coordinate and manage digital marketing projects, ensuring timely delivery, quality execution, and adherence to project goals and objectives.
- Collaborate with internal and external stakeholders to define project scope, requirements, and timelines.
- Develop project plans and track progress against milestones.
- Conduct regular project status meetings, communicate updates to stakeholders, and proactively address potential risks or roadblocks.
Data Analysis and Reporting
- Utilize various marketing analytics tools to collect, analyze, and interpret campaign performance data, including impressions, clicks, conversions, and ROI.
- Generate comprehensive reports and dashboards, highlighting key insights, trends, and recommendations for optimizing marketing strategies and campaigns.
- Collaborate with the analytics team to define tracking requirements, implement tagging solutions, and ensure accurate data collection and reporting.
Requirements
- Proven experience in Martech and Ads Ops, with a strong understanding of project management.
- Experience using Monday.com or equivalent
- Solid knowledge of digital marketing concepts, including campaign optimization, targeting strategies, audience segmentation and tracking methodologies.
- Experience with ESPs, CRM, CDPs, CMS, Analytics, Dashboarding
- Previous experience in digital project management
- Excellent analytical skills with the ability to interpret data and draw actionable insights.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Effective communication and interpersonal skills to collaborate with cross-functional teams and external partners.
- Self-motivated and proactive, with the ability to thrive in a fast-paced, deadline-driven environment.
Success will look like this:
- Launch of League and clubs’ website against the agreed deadline
- Launch and integrate the various Martech tools to ensure we have the correct data flows.
- Clubs and League individuals are fully trained on Martech so they can manage systems without the need for additional assistance.
- Continued improvement against, growth, revenue and engagement metrics.
- Serving ads across all our owned platforms and supporting the targeting across 3rd party channels via segmentation
The Clipper Race brand is currently accepting proposals in response to this RFP to find a qualified source that will ultimately provide
A) design and vision [create look and feel, wire frame, site map, user experience] and
B) build, code, the customisable mobile-optimised website.
As a result of the project the Clipper Race website shall continue to enhance our brand vision into the next phase of business growth.
It shall recruit crew globally (include data collection to new CRM, link to payment platform) and suitable business Partners (data collection).
A fully responsive site shall be mobile optimised, possibly app based, and integrated into the new CRM platform for data collection and management and marketing purposes.
Key features such as the Race Viewer may be enhanced, or possibly monetized.
Additional plugins will be possible adapting to the evolving needs and opportunities.
The website shall be compelling, inspiring, informative, and even addictive.
The objective of this Request for Proposal is to identify agents that will provide the best overall value to Clipper Ventures.
Our goals are to:
- Establish the right agents and partners for the task. They will have relevant commercial experience, be insightful and creative as well as forward thinking.
- Ensure the look and feel of the tenacious, courageous, risk-taking Clipper Race brand remains attractive to a wide audience, and especially core user groups. These stakeholders include returning and potential business Partners, existing and potential Race Crew, family and friends of the crew members, media outlets, staff, sailing community / competition.
- Make sure the site should not look dated or functionally fail within a reasonable timeframe (by which we mean 6-8 years min).
- To meet the commercial and creative objectives of our stakeholder groups (such as the different Clipper Ventures departments, investors etc)(to be outlined in detail), on time, on budget.
- To work with an agency as an incentivised partner with a contracted, agreed scope-of-work to maintain the site throughout the race cycle period, for up to four years to the end of the Clipper 2026-27 Race edition [Dec 2027].
This is an exciting opportunity for someone who thrives on being part of a team, wants to establish their career in the sports industry and is keen to succeed in a business development role. This position will enable the successful candidate to earn significant experience of the front end of commercial sports and they will carry significant responsibility for revenue generation within the organization, making them a key part of the business.
Job Responsibilities:
- Responsible for driving new business within Matchday Hospitality and Partnerships
- Core member of the Partnerships department, working towards agreed targets
- Business development-based role with a primary focus on our core cricket product, creating a pipeline of interest and ultimately selling matchday hospitality packages to both private individuals and businesses, as well as partnerships / sponsorships to local, regional, national and international brands
- Secondary sales focus on additional Club events such as Annual Golf Day, End of Season Dinner and Lords Long Room Lunch etc
- Responsible for strategic development and creation of bespoke sales presentations, and appropriate pricing
- Represent the Club at business networking events and be an Ambassador for the Club, as required
- Use of a variety of sales tools including, but not limited to our current CRM database (Events500), LinkedIn, social media networking, phone and email
- Database management, with responsibility to grow our corporate database
- Support with matchday hospitality delivery, as required
- Reporting into Commercial Manager, and ultimately Head of Commercial,working within a supportive environment towards collective goalsPackage; £25k basic, excellent commission structure, plus additional benefits such as 8% non-contributory pension, free breakfasts, staff social events, free city centre parking, mobile phone, discounts on merchandise and free match tickets!
Working Hours: Monday – Friday 9am – 5pm. Primarily office based but this role naturally will involve a considerable time ‘out of the office’ meeting contacts and developing relationships. Candidates are expected to work increased hours during busy periods of the year, especially in season and occasional evening and weekend work will be required.
Desirable attributes:
- A minimum one year’s sales experience, in any industry
- B2B sales experience preferable
- Hospitality sales and / or sponsorship sales a bonus, but not essential
- Interest and knowledge of cricket helpful, but not essential
- Personable, hardworking, business minded, entrepreneurial
- Ambitious and strategic mindset
- Results and target driven
- Strong communication, written and presentation skills
- Ability to work independently, but as part of a team
- Ability to work well under pressure and meet deadlines
- Experience of using Microsoft Office, Powerpoint and a CRM system
- Full driving license helpful, but not essential
Fan Experience Analytics and Insights is central to City Football Marketing’s global growth plan. Building fan loyalty, growth and monetisation across all territories through understanding of their behaviours and needs.
You will leverage industry leading cloud-based data platform (built in house) that allows to benefit from the current state-of-the-art technology such as machine learning, AI or big data to analyse fan behavioural data.
You must be highly analytical, personable, communicative and motivated to deliver actionable insights through data, with experience in managing projects through to completion. You will be working in a challenging and dynamic environment where your analysis will facilitate key business decisions and influence marketing strategies.
Role specific accountabilities:
1
Proactively work with different teams to identify data solutions we can develop to support the business, creating project plans
2
Independently complete analytical projects, starting from the internal client’s brief to the presentation of the learnings
3
Build data models to improve personalisation, engagement and monetisation across our digital portfolio: email, website, app, digital ads and social media
4
Support more junior roles in project development and delivery
5
Act as Scrum Master in Agile set-up to ensure efficient team development of data
Role specific knowledge, skills and experience:
Essential:
- At least 3-5 years of experience in an analytical role deriving actionable business insights from data (more junior candidates may be considered if proven fit)
- Ability to use high-level scripting language (e.g. Python, PySpark, R) on a daily basis
- Consulting mindset, i.e., ability to guide business stakeholders through analytical insights to drive business value
- Experience with visualisation tools (e.g. Power BI, Tableau)
- Bachelor’s Degree in Math, Computer Science or STEM/numerate degree
- Experience in Agile framework
Desirable:
- Experience with enterprise cloud services (especially Microsoft Azure)
- Certification in Agile development methodologies
- Understanding of Machine Learning techniques and concepts
- Experience with software engineering best practices like version control and CI/CD across environments
- Master in STEM field
- Passion for sports, particularly football
Sponsorship is an important part of UEFA’s marketing and commercial strategy, and sponsorship partners play a vital role in all UEFA competitions thanks to their financial support and their promotional potential worldwide. The Sponsorship Coordinator works on the development of UEFA’s national team football sponsorship programme, from sponsor contracting and sponsor rights delivery to agency management and sponsor account management. In addition, the Sponsorship Coordinator is responsible for supervising implementation of the sponsorship programme for assigned partners, overseeing their marketing operations and promotional activities, and representing their interests throughout the season.
The role requires excellent knowledge of UEFA’s commercial strategy, UEFA’s marketing platform objectives, sponsorship agreements, sponsors’ rights and obligations, and UEFA’s digital strategy. Equally, the role requires great knowledge of the digital marketing and media landscape, as digital activations have become a key pillar of sponsorship.
Key responsibilities:
– Coordinating UEFA’s national team football sponsorship programme under the leadership of the Sponsorship Specialist
– Overall project management in relation to sponsorship for the men’s UEFA EURO 2024 and UEFA European Qualifiers
– Supporting the management of agencies in charge of account management
– Contributing to budget management
– Coordinating client servicing, sponsor meetings, reporting, workshops and budgeting for assigned UEFA national team football sponsors
– Liaising between sponsors, CAA11 and the Commercial Operations unit, ensuring that all parties fully understand the commercial rights to be delivered
Profile:
Experience required:
– at least 3 years’ experience in the international sports industry, dealing with agencies, clients, sponsors, national associations or clubs
Education:
– Bachelor’s or master’s in marketing or business management, ideally specialising in sports marketing
Languages:
– English / Proficient
Additional requirements:
– Budget Management / Advanced
– MS Office / Advanced
– Project Management / Advanced
– Excellent communication skills
– Ability to influence decision-makers using expert knowledge and credible arguments
– Excellent presentation skills
– Natural leadership and ability to gain respect from sponsors, colleagues, agencies and other stakeholders
– Solution-oriented
– Service-oriented
– Good organisational skills and attention to detail, with ability to see the bigger picture
– Interested in sport in general and football in particular
– Willing to travel
We’re looking for a Debenture Relationship Manager to join us on a 12 month fixed term contract. In this role, you’ll manage a small team and lead and develop the differentiated service experience for the complete debenture operation, both year-round and during The Championships.
Delivery of this operation is complex and challenging and a desire to provide a first-class guest experience will be at the heart of your decisions, interactions, planning and the actions that you take.
What you’ll be doing
- Lead The Championships operational delivery, ensuring service standards and minimising queues. Take the initiative and go the extra mile; anticipate additional services and requirements
- Oversee and quality control front of house services to debenture holders during The Championships, including seamless operation of debenture areas with the Food & Drink team
- Recruit and train a team of debenture hosts to deliver a knowledgeable, friendly and professional service
- Lead a team of three permanent staff in delivering a continually improving, innovative and world class customer service experience. Recruit, train and develop temporary staff through the Wimbledon placement scheme
- Manage the relationship with debenture holders ensuring a high level of engagement and satisfaction. Encourage a level of personalised service through email, phone and in person events in order to develop and nurture strong relationships, to understand debenture holder needs and challenges and provide the very best support
- Lead the year-round communication with debenture holders, including via the website and email and responses to individual queries to deliver a world class guest experience
- Enhance the debenture website for use by debenture holders, and guests with debenture tickets, providing clear and concise information on the services and facilities available
- Lead The Championships communication with debenture holders, including feedback, queries and managing expectations of your customer base
- Act as an escalation point in relation to customer queries and complaints
- Work with the internal design team to produce annual debenture guides and gifts as well as ad-hoc publications and information
- Run around four annual events for debenture holders
- Working with the Financial Controller, coordinate and develop the Official Market, including proposals, website design, integration and allocation of tickets
- Centre Court debenture issue
- Execute the marketing strategy for the debenture issue.
- Lead the prospectus design process for debenture issues, in conjunction with the creative team.
- Working with the Financial Controller, coordinate and develop the application and allotment process for debentures.
The Championships
- During The Championships and events, and in the build up to The Championships, you will need to work flexible shifts which will include evenings and weekends.
About You
- Strong background and experience in delivering exceptional customer service in a hospitality, sporting or membership environment
- Articulate and competent communicator across varied customer channels
- Experience in leading customer communications, online, written and verbal, in a membership environment
- Experience of dealing with elite, exclusive or high net worth individuals
- The ability to problem solve, with a proven track record of complex complaint handling
- The ability to manage a varied and challenging workload to strict deadlines
- Dedicated and consistent attention to detail
- Comfortable with ambiguity, with the ability to simplify existing processes
- Experience of managing others
- Excellent interpersonal skills and a team player
- Ability to communicate with a broad range of customers, adapting style and approach as and when required
- Creative problem solving
- Passionate about providing an exceptional level of service
- Positive and proactive approach to all elements of the role
- Uses initiative and is proactive in helping to create and implement new ideas
- Ability to manage in a pressurised environment
About Us
The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Wimbledon Lawn Tennis Championships. Debentures for Centre and No.1 Court are issued every five years and debenture holders have a range of facilities available during The Championships. This role is responsible for the overall relationship with debenture holders alongside Championships debenture operations.
This role will be involved in the marketing, creative and transactional elements of the forthcoming Centre Court debenture issue during spring 2024.
The British Judo Association is the recognised National Governing Body for the Olympic Sport of Judo in Great Britain, including England Judo, Scottish Judo, Welsh Judo and Northern Irish Judo.
The Association represents Great Britain internationally and is a member of the International Judo Federation, the European Judo Union, the Judo Confederation of the European Union, the British Olympic Association, Sport and Recreation Alliance, Commonwealth Judo Association and the Commonwealth Games Federation.
It was established in 1948 and was incorporated as a company limited by guarantee in 1978. The British Judo Association is recognised by UK Sport, Sport England, Sport Wales, Sport Northern Ireland, Sport Scotland, the British Olympic Association and the Sport and Recreation Alliance. The Board consists of 12 members, including the Chair, CEO, Home Nations representation and independent NEDs.
The British Judo Association are now recruiting a new chair, as the current chair’s term comes to an end and they are also recruiting an Independent Non Executive Director.
THE ROLE:
The position of chair comes with an honorarium and is for a 4 year term, with the potential of a further 4 year term.
The successful candidate will lead the British Judo Board to ensure achievement of the organisation’s strategic goals and a sound financial position. The organisation has six board meetings a year, normally held in Walsall.
PERSON SPECIFICATION:
- Demonstrable success in a senior role in the private, public and/or voluntary sector, with an understanding of the chair’s role in promoting sound governance
- An understanding of the sporting landscape in the UK and the role that sport plays in society
- The ability to consider complex issues related to evaluating strategic performance, with the aptitude to think creatively and strategically
- Possess the skills to challenge, support and present views in a clear and concise manner
- A clear commitment to improving diversity and equality and understanding the needs of under-represented groups in sport
- The Chair will be a strategic leader, with a passion for sport and a willingness to devote time, energy and effort to British Judo
We are looking for an experienced Partner Manager to build and drive the relationship with a strategic and technical partner. This is a key role in helping the Marketing Team deliver contractual entitlements, while constantly assessing their effectiveness in reaching partner KPIs.
Partner Manager – The role
The successful candidate will work closely with the Head of Partner Management to evaluate programme KPIs, define a strategy to achieve them and consolidate the relationship with a key team partner. This is a key role in helping the Marketing Team deliver contractual entitlements, while constantly assessing their effectiveness in reaching partner KPIs. You will be working in a tight-knit marketing team based across the UK and France with diverse skills and competencies and liaise with the wider Alpine Business Unit.
Partner Manager – The person
To be successful in this position you will have:
- Multi-year experience in sport sponsorship or marketing activation
- Understanding of the automotive industry (including new trends, connected cars, future of mobility, etc.)
- Familiarity with Renault Group and Alpine BU
- Understanding of contractual and legal issues
- Active interest in the evolution of Formula One technologies and regulations
- An understanding of technical/engineering partnerships
- English proficiency is essential, but a working knowledge of French, Spanish and other languages would be useful
- A good understanding of content and digital marketing
- CRM and KPI measurement experience
- Good interpersonal skills and the ability to understand and encourage cultural diversity
- Conflict resolution and negotiation skills
- Proud to deliver best-in-class services as part of a team
Our offer to you
In return for your hard work and dedication we offer a team who is truly ambitious with their goals, with a unique and friendly working environment and competitive remuneration – including car schemes, pension, free onsite gym, subsidised canteen and many others.
