Location: Dublin, order Ireland

Closing Date: 25th September

Role Overview/Purpose:

Reporting to the Director of Irish Retail, the role of a Regional Head of Retail Operations will be responsible for c 50% of the retail estate of 269 shops across Ireland (incl. 9 shops in NI), as well as the continued profitable development of the estate. With current headcount in excess of 1400 people the Regional Head of Operations will drive continuous improvement in operational excellence across their Region as well as the entire Irish Retail business. The role will have full P&L responsibility for up to half of the estate and will provide leadership to a group of 5 District Managers and ensure all operational and strategic plans are executed and delivered to the high standards we demand. The role will ensure that we continue to drive improvement and change through our estate while getting the full support and engagement of relevant Head Office functions at all times.

Key Responsibilities

Customers

• – Ensure our shops present every part of our proposition in the most compelling way to our customers
• – Provide the conduit between our customers and support functions by continuously gathering, filtering and communicating meaningful customer insight to aid future development of the business and our product offer
• – Drive and deliver market share growth in each local market
• – Implement customer service standards with consistency, continually improving our consumer facing proposition
• – Build a greater understanding of competitor activity, developing and leading operational responses to changes in the competitive landscape
• – Proactively look for changes in political, economic, social and/or technological developments or trends that would influence customer activity

People

• – Leading, developing and training the highest quality Operations team in the industry
• – Ensuring we hire the right people at all levels in shops
• – Delivering people stability both short and long term for our customers by ensuring the right teams are always in the right shop without movement
• – Deliver continual development and improvements in how we ensure we have the best Shop Manager for every local market in the Region
• – Provide leadership and personal development to a team of District Managers
• – Develop a strong internal and external talent pipeline at all levels within their Region, creating a culture of internal progression
• – Challenge existing processes, embed PPB values, behaviours and ways of working to deliver an improvement focused culture
• – Cascade strategic developments, commercial priorities and business wide initiatives to District Managers to keep them well informed of changes across the wider network

Operations

• – Ensure our shops open and close on time, are clean and comfortable for customers, are fully compliant with marketing guidelines and have our full product suite available to our customers at all times
• – Ensure our shops have the right offers to compete in their local market and respond effectively to local competitor activity
• – Engage with and challenge support functions to provide expertise and knowledge to improve Regional performance
• – Ensure swift and complete responses to urgent operational issues and deliver compliance with licensing requirements
• – Provide Operational field presence that mimics customer needs – e.g. Shop Managers and District Managers are in shops at key periods
• – Drive the Operations functions through continual focus and improvement in underperforming shops, new openings and product launches
• – Shop Presentation – Consistent High standard of Presentations  including Screens Audio, Shop Presentation – Implement consistent standards across Irish Estate
• – Ensure consistent excellent execution of Marketing Campaigns, New Product Launches and all in shop activity

Finance

• – Deliver the Regional P&L budget
• – Deliver optimal working patterns while Identifying and executing against new efficiencies
• – Develop and deliver stretching profit plans for the Region
• – Prioritise opportunities based on profit impact
• – Drive a ‘cost and profit’ culture across the region
• – Ensuring appropriate demand side management of shop operating costs
• – Deliver Return on Investment for shop Investment Program
• How to Apply
• Click HERE to apply

The Premier League has announced that TAG Heuer will become the League’s first Official Time Keeper and Watch Partner, unhealthy in an agreement that covers the three Seasons 2016/17 – 2018/19.

The new partnership was announced with simultaneous events held in Hong Kong and London.

As the Premier League’s first Official Time Keeper and Watch Partner, capsule TAG Heuer will have on-screen presence during global broadcasts of Premier League matches, prostate and the 4th Official’s LED substitute/added time board will be shaped and branded as a TAG Heuer Carrera chronograph watch.

Jean-Claude Biver, CEO of TAG Heuer and Chairman of the LVMH Watch Division, stated: “Our partnership with the Premier League seals the important and strong involvement in football of TAG Heuer.”

“We are particularly proud and pleased about this partnership, as it will be key in the promotion of our brand and its football activities in Asia and in the whole world.”

Premier League Managing Director, Richard Masters, said: “We are very excited about this new partnership with TAG Heuer who will become the Premier League’s first official Time Keeper and Watch Partner.”

“TAG Heuer has a fantastic track record of investing in sport which makes it an excellent fit for the Premier League.”

“We are currently witnessing one of the most competitive Premier League seasons ever which has provided a great platform for the League to develop this new partnership.”

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Over one billion fans tuned in to watch the 2014 World Cup in Brazil, according to final figures released this week by FIFA and Kantar Media.

The competition reached a global in-home television audience of 3.2 billion people, breaking several TV audience records in international markets, including the United States and Germany.

Read more HERE.

The 2015 FIFA Women’s World Cup also delivered record numbers of viewing figures, with over 750 million people tuning in to the tournament in Canada.

According to figures from FIFA and KantarSport, 764 million in-home TV viewers watched at least one minute of match action from the tournament.

More info HERE.

English Premier League club Crystal Palace have agreed a deal in principle to sell a percentage of shareholding to American Joe Harris, look owner of NBA franchise the Philadelphia 76ers and NHL franchise the New Jersey Devils.

Harris is believed to have been in talks with Palace chairman Steve Parish for over a year about investing in the Premier League and ha snow found a breakthrough in those negotiations. 

Steve Parish is expected to continue the day-to-day running of the club.

Full story HERE. 

iSportconnect and Sportel Monaco are happy to announce the publication of our latest E-Magazine – The Sportel Monaco 2013 Review.

Packed full of exclusive video interviews, order feature articles and statistics from the renowned event, the E-Magazine is the only place for attendees of the Sportel Monaco 2013 to get all of the information from what was a thoroughly successful conference.

Video interviews featured in the E-Magazine include talks with MP & Silva, Eurosport and Marius Vizer, President of the International Judo Federation and SportAccord, to name a few.

The latest E-Magazine bought to you by iSportconnect, the world’s largest private network for sports business professionals, continues with the reader interactivity of the past issues and is 30 pages of informative content for fans and attendees of Sportel Monaco 2013 to get as much out of the event as possible.

Amparo di Fede, General Managet, Sportel said: “SPORTELMonaco 2013 was a great milestone for us, as it was the most attended SPORTEL convention in our 24 year history. With over 2,500 registered delegates in attendance and 177 new companies, SPORTEL conventions are evolving with the international sports media market and we our proud to support the industry with its development.

iSportconnect Editor At Large, Jay Stuart commented: “Sportel Monaco 2013 was one of the best Sportel events I have been to, and I have been to my fair share! Meeting many of the delegates and interviewing them for this E-Magazine was an enjoyable experience and I am proud to see the finished article.

“We at iSportconnect have worked with Sportel on a number of publications and we are happy to share this review with everyone who was in Monaco last year.”

Stay tuned to iSportconnect in 2014 for further E-Magazines and video interviews from the sport industry.

For promotional opportunities please contact Mark Fields at mark.fields@isportconnect.com

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