iSportConnect SportsTech Index powered by SportsTech Match – 13/4

Who’s hot in Sports Tech? Who is doing deals, launching new products and generally doing some of the best work in the sector? That’s what the Index attempts to dig into. Whether established players or the up-and-coming stars, we go a little deeper for you…

The second edition of our monthly sports tech index has produced an eclectic mix of sports tech companies representing all four SportsTech Match sectors. 

SeatUnique held on to the number one spot this month following the announcement of two recent deals in rugby and fellow ticketing platform, Ticketmaster (#6) also picked up points following the recent announcement of a major football club deal. 

Sports Connect (#2), collecting maximum points for two customer renewals in April, are the highest new entry this month and are joined by fellow Stack Sports brand, Gameday (#17) in the top 20.

Other new entries into the top 10 this month include venue security business, Evolv (#3), social payments platform, CHEQ (#5), and media technology provider, NEP Group (#7), all of whom have announced deals and/or customer renewals over recent weeks in the US. 

Completing our top five this month is fan engagement platform, Fanbase (#4) who announced new deals with two football clubs in the UK.

Catapult (#12) are a new entry into the top 20 this month following the announcement of a contract extension with a Dutch football club as well as recent product announcements. Their index score has been propped up by the award of points for a steady stream of new business wins, customer renewals and product updates over the last 12 months.

Finally, a special mention goes to OTT streaming platform, Stream Viral (#31) who are our highest climber on account of having collected full points for a verified 5-star customer rating as part of SportsTech Match’s Ratings & Reviews programme on top of points awarded for recent new business wins.

Want to know more?

The iSportConnect Sports Tech Index is designed to help rights owners and investors quickly assess who is “hot” from a product and new business perspective and provides sports tech vendors with an incentive to focus their PR announcements on what matters to the market. It follows a simple scoring system (see below).

The iSportConnect Sports Tech Index will be published on a monthly basis on iSportConnect.com (subscribe to the newsletter here to stay informed) with in-depth analysis provided by SportsTech Match every 2 weeks (subscribe to the STM newsletter via sportstechmatch.com).

Click here to read more about how the Index is calculated.

Sported Rendez-vous is going back to Miami for highly anticipated 2023 event

After a sold-out event in 2022, which introduced a more streamlined 2-day format, SPORTEL is returning to Miami on 9 – 10 May, following directly on from the F1 Miami GP weekend. SPORTEL Rendez-vous Miami will once again connect international sports industry decision makers at the newly refurbished Miami Marriott Biscayne Bay venue and present a buzzing exhibition and market floor, multiple networking events and an innovative conference summit.

Our successful SPORTEL Rendez-vous series concept, also recently held in Bali, has ensured SPORTEL remains the global flagship event leader for the sports media and sports tech industry, with events bringing together international communities from all markets and diverse continents, in a more intimate and cost-effective format, which complement SPORTEL Monaco”, said Laurent Puons, CEO of Monaco Mediax.

The significant participant list, with over a 15% rise on 2022 attendees at the same period, include many long-standing clients: BeIN Media Group, Bundesliga International, Canal+, CAA Eleven, DAZN, Deltatre, FIFA, Formula One, CAA Eleven, NBA, NFL, MLB, Pitch International, Fox, Sportradar, Magnifi, PGA Tour, Premier League among others. Plus, first time attendees – Corporation Santiago, Bubble Agency, Caribbean Premier Sports Limited, Prodena, Sportsedtv, Zapping, Creator Sports Network, To The New Singapore, Canela Media Inc, Brand Brigade, Bluestone Equity Partners, Minuto 90 Films and many other newcomers to a SPORTEL event. 

More information can be found on the list of Registered Companies via the event website and on the newly launched SPORTEL Connect networking app*.

Participants at the 2023 event will discover new ways to monetize sports content and disruptive technologies which will be showcased on the market floor and in the conference summit. Topics will cover private equity investment, the growth of F1 and motorsports in the US, OTT, live sports streaming and FAST channels, media rights in women’s sports, evolutions in production and content delivery, AI data, the cloud and much more.

The upcoming event will feature executive speakers from leading organisations such as Bluestone Equity Partners, Florida Sports Foundation, Fox Deportes Studios, Harmonic Inc., Snipitz, Spiideo, Sportradar, Magnifi, Telstra Broadcast Services, The Raine Group, ViewLift with many more to be announced.

More details about the 2023 programme can be found on the website: Official Programme 

Press accreditation on: https://press.mysportel.com/wizard/step_1

Formula 1 announce multi-year deal with Paramount+

Formula 1 has announced a multi-year promotional deal with Paramount+ that will see the subscription service become an official partner of the sport.

As part of the arrangement – which follows on from a successful sports and entertainment collaboration between the two brands last season – the streamer’s popular content offering will come to life at F1 events around the world, with Paramount+ hit series, blockbuster movies and beloved characters taking centre stage inside Fan Zone areas.

Additionally, the partnership will include Paramount+ branding on track and physical trackside signage, digital sponsorships and promotional opportunities in Miami, Montreal, Spielberg, Silverstone, Monza, Suzuka, Austin, Mexico City, Sao Paulo and Las Vegas.

“This partnership exemplifies Formula 1’s ongoing commitment to exploring new avenues to help promote the sport and appeal to new audiences,” said Brandon Snow, Managing Director of Commercial at Formula 1.

“Paramount+ and the content on its platform are hugely popular and like F1 has experienced rapid growth in recent years.

“Together, we will use our global platforms and collective expertise in entertainment to further enhance the fan experience and take both Formula 1 and Paramount+ to new levels.”

Marco Nobili, Executive Vice President and International General Manager at Paramount+, added: “Paramount+ continues to seek new, innovative ways to reach our global audiences, and I am confident this partnership with Formula 1 will continue to support our growth globally.

“Becoming an official partner of Formula 1 means bringing the Paramount+ brand and all our characters to life for hundreds of millions of fans worldwide.

“Through this global deal the worlds of motorsport and entertainment will come together, resulting in powerful storytelling opportunities on and off the grid.”

Can esports become mainstream?

In this article EngageRM’s Brayden Scott is looking into whether or not esports can ever move from a niche community to mainstream.

30 years ago, if someone had said that playing video games at a professional level would merit global fame, big name sponsorship and millions in funding, they would have been laughed at. 

Right now, in 2023, esports is the biggest it has ever been and growing rapidly, with the opportunity to rival some of the growth we are seeing in more mainstream sports. However, like any emerging industry, it has its challenges. 

A Quick Overview

Esports stretches over thousands of games across countless formats. When it comes to online team sports, large continental tournaments will be held for games. Just as a season for the NFL has teams play one another for points, the same goes with most team esports.  

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Esports is generally viewed on streaming platforms YouTube and Twitch, however, for world tournaments, grand finals, and other major deciding games, it will often see a packed-out arena with fans able to watch their favourite gamers in person. 

The $$$ 

So, what seat at the table does esports have in the wider sporting landscape?   

Well if you had of asked ESPN’s former president John Skipper a few years ago, he wasn’t sold. 

“It’s not a sport – it’s a competition”, said Skipper back in 2015. Yet ESPN acquired broadcasting rights for multiple esports only a few years after that statement. 

Gaming’s valuation is US$365.60bn in 2023. For context, the entire sports industry in 2023 sits at US$512.14bn in 2023. Esports has seen a substantial increase in spending and viewership in the past few years, especially booming over COVID when everyone’s participation in competitive sport was limited to their couches and bedrooms.  

A handful of professional sports clubs have signed esports deals, creating a digital team for their given sport. Billions of dollars later, has esports established itself as much as some had hoped? 

Why the growth has slowed 

Despite all the influx of cash, it hasn’t been smooth sailing for esports. Esports has seen a huge number of layoffs recently. Major esports teams like 100 Thieves, Team Liquid, Immortals, OpTic and numerous others saw several staff cuts, much like every other industry in the current economic climate. The most notable being “The Guard” who released ALL their employees. Many have come to the realisation that the profitability of an esports organisation does not make financial sense currently, needing to spend more on talent than any prize pool, merchandising or brand deals could ever bring in.  

Despite the growth in gaming and esports, the revenue streams for these companies are not growing alongside. As these teams are usually owned by larger corporations, the first areas they cut from their business is sponsorship spend for these teams. 

A recent win however has been the announcement of the first ever Olympics esports in 2024 in Singapore, gaining a larger audience and mainstream coverage of the event. And while that might attract new fans, the question remains: will this culturally connect with its existing fans and its communities? 

Cementing itself 

What is missing from the teams and organisations is a feeling of culture. Traditional sports teams have the added bonuses of long-standing history’s and some of the most marketable and recognisable athletes in the world.  

But esports has a lot of work to do on their brand and cultural identity. Without a unified governing body, it is a bit of a free-for-all, managed by a variety of companies and game owners. That ground up approach does create a bit of brand chaos, though there are certainly some huge benefits. 

Esports has seen huge gains from forming communities with players and influencers associated within the sport. With watch-along and players sharing their personalities, they can create a closer relationship with their fans. 

For more insights like this sign up to EngageRM’s newsletter The Crowd here

Esports is also borderless, with communities stretching across the globe for any game and team. It’s low cost for viewers having free to view for all audiences, which has enabled it to grow a fanbase considerably faster. Not to mention a low barrier of entry into the sport, allowing anyone to play the game whenever they want from anywhere in the world.  

Esports having a largely online following allows for the most interactive viewing experience of any sport. The ability to be able to spectate the games however the viewer pleases, gives esports a benefit it hasn’t yet fully tapped into.  

Instead of being limited to a single camera, decided by a broadcaster, you can watch every centimetre, every angle, all at once. Allowing viewers to interact and create their own viewing experience is a new level of engagement that isn’t possible in other sports. 

Finally, it must focus on understanding its fans. Currently an esports fanbase is not attached to a club like a group of Man Utd season ticket holders at Old Trafford.  

Esports fans’ sense of belonging and connection comes from the game itself and watching the best players battle it out – not necessarily from the outcome of the teams that are participating. Esports audiences largely consist of teenagers and young adults, which mainstream sports are desperate to attain that demographic of fans, differentiating esports with mainstream sports. 

At the heart of it, esports is a young industry. In a world where technology and digital connection is continuing to move at breakneck speed, it is well positioned to ride a wave that could push it into the mainstream. 

To find out more about EngageRM click here

The House View: Gen Z loves violent sport

One of the benefits of our role is that we get to sit at the table and engage with Rights Holders and experts and listen to what is happening. The following article comes from conversations between apprx 50 such Rights Holders, Brands and Broadcasters…

So, before we tackle the headline we should ask. 

Do Gen Z want to engage with sport? 

As ever this is nuanced but the positives seem to be that:

  • 53% are sports fans and on average actively watch x4 separate sports leagues
  • 87% are interested in Sport video content
  • 30% of all their video subscriptions are for Sport

The negatives are that they want to consume it very differently and it appears there is a disconnect between marketeers and their target audience. For more insights from the report click here to email Max Signorelli at Omdia.

How are they watching?

No great shock here as obviously short form social video is king/queen and the consumption skews significantly to the smartphone, so I doubt there is much to learn for anyone here.

Will they pay?

Aside from some of the nonsense often written, Gen Z fans are willing to pay for content. But they also pirate content more than other groups and this probably has a lot to do with the fragmentation of paid sports content and the ease of finding illegal content compared with sport that’s behind paywalls. We don’t know how this will change over time, but marketeers will have to be very agile to retain this audience.

The disconnect.

Speaking to multiple execs it became clear that Rights Owners themselves recognise:

  • they lack agility and the ability to be on-trend
  • they don’t talk the right language 
  • they often lack the appetite to be brave and take risks
  • too many think it’s about being transactional and finding ways to quickly cash in on Gen Z

Essentially there is a clear disconnect between decision-makers and the Gen Z market they are trying to reach. Why? Quite simple – it’s because they don’t really understand how Gen Z thinks and behaves. 

2 very simple areas were highlighted.

  1. Organisations need to hire more Gen Z people to blend with as professionals that truly know the space 
  2. They aren’t properly looking at what the data is telling them as many admit that they defer to young family members for their Gen Z insight.

The pitfalls

  • Advertising is growing fast in the streaming market but reaching Gen Z is tricky because use of ad blockers is so prevalent.
  • There is a tendency for traditional sports to overlook the long term value of Gen Z. This goes back to Gen Z feeling very targeted which turns them off and the feeling that sports are trying to cash in on them as the next big golden goose fan group. They are absolutely the next fan group but a more considered, long term approach around monetisation and allowing Gen Z to become fans first before looking to monetise is the better approach. 
  • Unfortunately, sport has a poor track record of looking for the immediate cheque book rather than allowing Commercial Directors, CMOs and CTOs to take 5-year views. Just look at how the web3 space was approached.

What are they watching?

If you strip out the Premier League and Champions League giants, then 7 of the next 9 most watched sports by Gen Z have violence or combat

  • Boxing: UFC: WWE: NFL: Call of Duty: League of Legends: Fortnite
  • Which takes us back to the article headline – Violence – whether physical or digital. It’s an interesting insight into the type of sport that Gen Z is attracted to and clearly moving away from traditional sport like  football, cricket, tennis, golf. Are you listening marketeers? Only NFL would be considered traditional but it has physicality at its core
  • There are many thoughts why combat, and violence plays such a major factor and it is likely that entertainment (specifically movies and TV series) are far more violent these days therefore young kids find it culturally standard – Squid Games anyone? 
  • A report from the American Academy of Pediatrics found that violence in films has more than doubled since 1950 and gun violence in PG-13 films trebled since 1985 
  • A study of the 95 most popular US video games showed 83% featured violent themes.

The solution

Content

  • The single phrase that constantly gets mentioned is around “Building Stories”
  • There is no silver bullet when it comes to engaging Gen Z audiences in sports but to capture their attention, it’s clear that sports that have grown via digital have far greater reach – hence influencers playing such a role in boxing, MMA and of course esports. They tell stories of the athletes. And when that storytelling combines with violence/combat then you have the perfect combination
  • For further evidence of great efforts around stories just look at the recent Wrexham Twitter and viewer numbers – all about a story and the characters behind a club. It’s more about them than the fact there is another fixture on the horizon.

By Sandy Case, CEO of iSportConnect

The View From The Middle East: The top 10 drivers of sport in the Middle East

In this View From article Donal McElwee, Head of Middle East and Africa for Portas Consulting looks into what is driving sport in the Middle East.

Sport is booming in the Middle East and will continue to accelerate. A recent World Economic Forum report suggested that the Middle East’s sports industry is expected to grow by 8.7% by 2026 – compared with global sector growth of 3.3% over the same period. This is driven by a significant public investment, underpinned by both economic and social policy ambitions, and increasingly supported by local and global private sector investors. 

This article highlights 10 drivers of this growth in the Middle East. These are reflective of the demographic, structural, and consumption shifts in the world of sports, and have significant implications for the sports industry.

1. New players and products – Sport is looking beyond traditional markets and evolving its product to capture the next big opportunity.

  • Geographies: Rightsholders are expanding their calendars beyond Europe and the US e.g., Saudi Arabian GP and Qatar GP added to F1 calendar since 2021 
  • Product: Traditional sports are evolving to capture new audiences e.g., Influencer boxing – Tommy Fury vs Jake Paul sold over 775k PPV buys as part of Diriyah Season 2023 in Saudi Arabia

2. Structural disruption – New entrants, formats and technologies are challenging the status quo:

  • Competitions: Long-established tournament structures are being challenged e.g., LIV offering an alternative to the PGA for professional golfers and fans.
  • Consumers: Technology is allowing the lifetime value of sports consumers, which has historically been fragmented, to be captured and monetised more successfully e.g., AlHilal Blu mobile app is enabling the Saudi club to have a direct-to-consumer relationship with its large local and global fanbase.

3. Generational shift – Youth are participating and consuming sports differently to previous generations, accelerated in the Middle East by the uniqely young demographics: 

  • Participation: Non-traditional sports are thriving e.g., padel has grown 40-50% annually from 2019-2022 in the UAE 
  • Consumption: Sports content is being viewed differently e.g., usage of short-form content platform TikTok has increased from 24% to 60% from 2020 to 2022 among Saudi youth

4. Beyond sport – Sport is no longer just for dedicated sports entities, with non-sport ministries, cities, destinations and investors also recognising its value:

  • National objectives: Sports supports wider economic and social objectives for governments e.g., Saudi Vision 2030 requires multiple entities to deliver on sports objectives, to deliver quality of life, health, job creation, economic, education and tourism outcomes.
  • Measuring success: Sports is increasingly included as a KPI for non-sports ministries e.g., minimum physical education policy provision of 150 minutes per week for all schools in Dubai.

5. Active urban environments – Sport and physical activity is increasingly integrated into urban planning from the outset and viewed as fundamental to liveability and quality of life:

  • Master planning: Sport facilities are an essential part of the master planning of large-scale megaprojects and are being developed to leverage the unique landscapes e.g., sport is 1 of the 16 economic sectors for NEOM, with aquatic and adventure sports among those benefiting from the coastline and mountains
  • Public facilities: Cities are creating more public spaces for sports to improve the quality of life for citizens e.g., Riyadh Sports Boulevard being developed with 4.2m sqm of green and open spaces, 135km of cycling paths, and over 60 sport facilities 

6. Fan-centric – Fans are increasingly placed at the heart of sports offerings with tailored and holistic experiences:

  • Immersive experiences: New sport events are putting fans at the heart of the action e.g., GridPlay during Extreme E Desert X Prix allows fans to vote to influence race outcomes 
  • Holistic experiences: Large-scale purpose-built fan zones are being put in place to provide engaging activations beyond the main sports event e.g., 2022 Saudi Games offered fan zones with dedicated live music, sport activities, F&B pop ups

7. Quantifying sports impact – Economic and social value of sport is now top of mind for public and private investors in the sector:  

  • Impact of sport and physical activity: Governments are setting targets that benefit the nation and investing heavily into achieving them e.g., Saudi Vision 2030 set a goal of 40% of the population exercising weekly and a 3% target for sports contribution to GDP
  • Impact on environment: Sport, and major events in particular, is seeking to minimise environmental impact e.g., 2022 Qatar World Cup as first carbon neutral world cup aligned with FIFA sustainability objectives  

8. Rise of sports diplomacy – Sport is increasingly an avenue to foster bilateral collaboration and demonstrate global leadership 

  • Bilateral relations: Sports as a part of trade collaborations between countries e.g., esports, smart city infrastructure, and entertainment industry initiatives are part of Saudi Arabia-South Korea bilateral agreement
  • Cultural shifts: Development of new sport events demonstrating global leadership e.g., Aramco Saudi Ladies International shows Saudi Arabia’s commitment to gender equality 

9. Gender parity – Globally sport is providing females with better opportunities, with the Middle East is part of this movement: 

  • Participation: Creation of entirely new sporting ecosystems in the past 5 years has allowed for equal opportunities from the outset e.g., sports participation for females in Saudi Arabia has increased 150% from 2015 to 2021 
  • Workforce: Women are increasingly entering the sports workforce and represented in senior leadership positions – all 97 sports federations and committees in Saudi Arabia have female representation on their boards 

10. Unparalleled investment – Increased public sector liquidity and longer-term investment horizons are enabling funding across multiple sports and products:

  • Breadth: Increase in the number of sporting options available e.g., number of sports federations and committees in Saudi Arabia has increased from 50 to 97 between 2018 and 2023 
  • Depth: Increase in the funding to federations to drive development of their respective sports e.g., KSA Quality of Life program, Ministry of Sports and Saudi Olympic and Paralympic Committee allocated SAR2.6b to support Saudi sport federations to achieve sporting, economic and tourism goals.

These 10 drivers require the sports industry to take a broader cross-sectoral approach to partnerships, embrace technology and innovation, with coordinated and continued investment from the public and private sectors.

To find out more about Portas Consulting click here

Member Insights: Will robots be creating all sports content in the future?

In this Member Insights piece David Granger, Content Director at Cinch looks into how AI will impact content creation in the world of sport.

There’s been a lot of chatter around AI in recent months. From being the saviour of the illiterate to heralding the downfall of humanity, everyone has an opinion or a ChatGPT-written thought-piece about it. But how will it affect sport and content production arounds sport?

As the business grows in financial terms (global sports rights will break the $60bn barrier in 2024 according to SportsBusiness.com, it also is broadening and deepening its audience. The rise in popularity of esports, women’s sport, college sport and betting within sport, means there’s a lot to consume and a lot of games, matches and races to discuss, and wager on.

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And that – as ever – is what makes sport fascinating. There is so much speculation, gossip, rumour, narrative, prediction, analysis and commentary that it’s never, ever dull.

However, as digital and social gave everyone the chance to have their opinion broadcast to the world, output hasn’t always been as innovative as it could be. And now, with AI producing even more of this at the drop of a prompt, the content landfill is about to get even more bloated.

The rise of behind-the-scenes documentaries hasn’t helped. That particular arena is already seeing signs of eating itself. From F1 to football to tennis and golf, the docuseries portfolio is getting bigger and not necessarily better. In fact, it’s getting more self-referential and self-aware. Athletes, players (and drivers) are playing as much to the streaming service’s cameras as they are the spectators in situ.

Watch the latest Drive to Survive series and it’s full of references to Netflix and stilted on-camera conversations. But perhaps the most pointless waste of production time is the teams’ own content teams following the Netflix crew around, shooting the behind-the-scenes of the behind-the-scenes. It begs the question, who exactly is consuming this content?

Which brings us to artificially created content. From images to team selections to match reports, ChatGPT, Bard and Midjourney can now create content on the fly using information already on the internet. In other words, it’s curating what is already out there, re-formating it and presenting it as created content.

A more intuitive Google.

Not that it doesn’t have its uses. However, currently they’re more novelty than practical.
Check out this MediaCells blog. They spotted a great piece on an Everton FC fan forum which asked ChatGPT how exactly the club should be run.

In an attempt to see how far ChatGPT could take over production of sports content, I put in
the brief for this piece (Write a 500-word column for the world’s biggest sports industry
community website explaining how AI will affect content around sport.). You can read it here. It’s more balanced than expected, but still sides with the AI solution. It’s also not obsessed with Drive to Survive…

Meet the Member: “In digital there are no boundaries between industries”

Paweł Luberadzki is KFC’s Head of Digital and Omnichannel growth we caught up with him to speak about how a fast-food company gets involved in sport and how to balance a bargain bucket and athletic performance.

So Paweł to kick off, take us through your journey in sport?

It’s a never ending journey, that’s for sure. I started super young picking up swimming at competitive level, where I specialised in 800m. On the back of the the 90’s basketball back I switched disciplines to devote myself to basketball completely, which I played until University level. I have to admit that after graduating my sporting career took a bit of downturn, but I picked it up when I turned 30 picking up triathlon as my go to place, where I ticked off my bucket list item completing an Ironman. At the same time my professional life turned towards sports, as I joined Nike in 2012, where I stayed for almost 9 years, helping the brand Make Sports a Daily Habit, through my work in Digital and Innovation Space.

As you said you were at Nike for eight years, what were your biggest learnings from your time there?

It is such a fantastic place to grow, especially with the epic managers and leaders that I had a chance to work with. If I were to pick a few learnings I would name the following: 1. relentless focus on our consumers (aka the athletes). Everything that I did for the brand was to help the athletes become better, whether through products, service and inspiration. 2. Ability to tell stories; that is something that Nike is really great at, taking sporting moment, sporting hero’s (big or small) the heritage and telling stories that inspire 3. The importance of culture of the leadership based on unlocking human potentional. The trainings, practice and feedback that I received, but also ability to learn from my mistakes its what really developed me as a person. 

You have been working at KFC Europe now for six months, tell us a bit about the role and what has surprised you the most about working for them?

I joined the KFC team last year to bring in my expertise in unlocking digital and omnichannel growth. It sounds like a sales role, but the truth is, it is more of behaviour changing role. Yes, the end goal is to deliver on our 100% digital strategy, but it’s not necessarily about chasing that next digital sale, but rather focus on building the Digital First mindset that will unlock the endless possibilities of using technology to serve our consumers better and create a competitive advantage.

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What has surprised me the most is how much heritage the brand has and how focused it is on the product. It’s a new industry for me, which is great, as I am learning a completely different approach to running an international business, but fundamentals stay the same. Focus on removing frictions for the consumers, surprise and delight them with both product and the experience and help unlock human potential inside our organization.

What are some of the biggest challenges you face at the moment?

Direct to Consumers digital is a very young notion for the brand that has been opening and operating tens of thousands of restaurants around the world for 70 years. Our strength of a brand depends on franchisee who deliver both food and experience and me and my team exist to make sure that consumers can order and experience their food whenever and wherever they want. The challenge is to align all functions that are part of the organization to unlock the digital potential, and continue to drive incremental growth via digital awareness and acquisition.

KFC being a fast-food chain and sport being what it is, how can those two work together?

KFC, among other things is about indulgence and sharing, both of which are very much aligned to the emotion of sports. Enjoying a sporting moment, whether live or on TV, whilst enjoying our delicious tasting food is a pairing favoured by many fans around the world.

How much work do you put into engaging and understanding Gen Z, it seems to be something you do well?

It is in our local marketing teams is where the magic happens, using our heritage brand and delicious food, but localising the content to fit with the local trends and tone of voice is what help us create the language and attract gen Z consumers. It’s the teams in Madrid, Milan, Dusseldorf, Amsterdam and many other European countries, that bring the creativity and playfulness that is associated with our food in the communication strategy, that is cascaded across different digital channels, whether on TikTok or Twitch,  the creative content highlightng our values attracts Gen Z to our restaurants and digital ecosystem alike.

Looking forward then, what have you got planned for KFC in the sports space in the future?

I am here on a learning journey, but I believe in digital there are no boundaries between industries. We are competitors and collaborators at the same time. We compete for the shortening digital attention and digital wallets of our consumers, which are faced with countless possibilities 24/7. The ability to create locally relevant content and collaborate during moments of indulgence is where imho the possibilities are endless. Personally I am here to make sure the digital experiences are distinct and that we can serve our consumers best.

EngageRM announce partnership with New Orleans Pelicans and New Orleans Saints

The ownership group overseeing the New Orleans Saints and New Orleans Pelicans today announced a 3-year partnership with EngageRM.

Under the agreement, both teams will employ the EngageRM platform to drive day-to-day operations, strengthen fan engagement and attract new audiences for the teams.  

Both the Saints and Pelicans will drive sales, ticketing, partnerships, event and customer services management capabilities through the EngageRM platform, deepening the relationship with their global fanbase. 

The partnership with the Saints represents EngageRM’s first move into the NFL, whilst the Pelicans expand on EngageRM’s growing presence in the NBA. The team joins a growing list of NBA clients including the Milwaukee Bucks, LA Lakers and LA Clippers. 

The EngageRM solution, native to Microsoft Dynamics 365, will work seamlessly within the New Orleans organizations technology ecosystems, to enhance capability and connect datapoints across their businesses. 

Rich Barbier, Vice President Consumer Insights and Analytics at the Saints and Pelicans, is delighted to be joining forces with the CRM leader. 

“We’re proud to partner with the team from EngageRM, their platform is a leader in sports technology and will strengthen connections with our passionate fans and partners,” said Barbier. 

“The capability and power of the platform is significant, and we look forward to leveraging EngageRM to create experiences that boost the quality of our engagement.” 

“The Saints and Pelicans are a dominant force in their respective leagues, with both organizations boasting an exceptional global fanbase,’ said Tim Barber, Chief Commercial Officer at EngageRM.  

“It is thrilling to join forces with Rich and his team to deliver amazing digital experiences and help them connect with their supporters in new ways.”  

EngageRM CEO, Ned Coten, is also excited to join forces with both teams from New Orleans. 

“This partnership with both the Pelicans and Saints is a significant milestone for EngageRM, expanding our reach in the US sports market, and allowing both to bring their fans closer to the action,” he says. 

“It is a pleasure to be working with the Saints and Pelicans for the next 3 years and assist them in maximizing their relationships with key stakeholders and fans,” Coten said. 

EngageRM’s partners include major US sports franchises including the NBA’s Milwaukee Bucks, LA Clippers and LA Lakers, in addition to teams and venues across the US, UK, and Australia, including the iconic Melbourne Cricket Ground and Co-op Live in Manchester. 

To find out more about EngageRM click here

SailGP announces calendar for Season 4

SailGP, the world’s most exciting racing on water, has unveiled its final Season 4 calendar, featuring a mix of already established fan-favorite locations, new territories and some welcome returns to the SailGP host city fold. As a continued sign of the league’s rapid growth, the season will comprise 12 events, across four continents, over 13 months. Season 4 will start in June in Chicago and culminate once again in a spectacular Grand Final event on San Francisco Bay July 13-14, 2024. 

Season 4 will have an increased focus on the U.S. with three of the country’s biggest cities playing host to a Grand Prix and four events in total. This includes a new stop in Los Angeles – hosted from the Port of Los Angeles – and the reprise of New York, which will be one of the largest events of the season with a re-located racecourse off Governors Island, providing better racing conditions and spectator facilities with a backdrop of Manhattan and the Statue of Liberty. 

The new season starts in less than three months with the Rolex United States Sail Grand Prix in Chicago on June 16-17, 2023 at the stunning Navy Pier precinct – an event that delighted large crowds when it made its debut in Season 3 last June. From there, the league will remain in the U.S. and head to the West Coast for a first-ever Los Angeles Sail Grand Prix on July 22-23. While it will be a debut for SailGP, Los Angeles is no stranger to world-class events and is due to host its third Summer Olympics in 2028.

Following the two opening U.S. events, the league crosses the Atlantic for the European leg of the Season 4 calendar – starting with the iconic riviera destination of Saint-Tropez, France, on September 9-10, where last year, Quentin Delapierre’s home team set the all-time speed record of 99.94 km/h which currently still stands. Afterwards, the historical surrounds of Taranto, Southern Italy await on September 23-24, with the city returning to SailGP calendar after first appearing in Season 2. 

The European event schedule concludes with the league’s most economically impactful event to date, the Spain Sail Grand Prix, which takes place October 14-15, and once again is hosted by the vibrant city of Cádiz in the Andalucía region. Boasting the biggest spectator crowds of Season 3 – with over 50,000 fans cheering from the shorelines per day – a record 56.9 million USD was generated for the local economy. 

Season 4 continues on January 13-14, 2024 with the Middle East Sail Grand Prix. While the location and title partner will be announced in May, the event will take place for a second time in UAE after a successful Season 3 debut. 

Further South, the league makes a record fifth visit to the iconic Sydney Harbour on February 24-25. The event is supported by the NSW Government via its tourism and major events agency, Destination NSW and is the only city that has been in the calendar every year since SailGP’s inception – proof that this is one of the best racecourses for fans and athletes alike. Following that, and after a sold out and hugely successful New Zealand debut in Christchurch last month, the second iteration of the ITM New Zealand Sail Grand Prix will take place in Auckland on March 23-24 as part of a multi-season agreement that sees Auckland and Christchurch alternate as hosts for four seasons.

With the Southern Hemisphere stage complete, SailGP will move back to one of its most picturesque locations with the Bermuda Sail Grand Prix taking place on May 4-5 – another firm favorite on the calendar, having hosted two previous editions of SailGP. In great news for fans thrilled by Canada’s victory last month in New Zealand, the Phil Robertson-led team will have a home event in Season 4 with the Canada Sail Grand Prix taking place on June 1-2. Over ten cities submitted bids for the event with the shortlist of Halifax (Nova Scotia), Kingston (Ontario) Montreal (Quebec) and Victoria (British Columbia) making the final four. The successful city will be announced in May.

Following the first-ever Canada Sail Grand Prix, the season will conclude with two final U.S. events; New York on June 22-23 before the season finale, which will once again take place on the iconic waters of San Francisco Bay on July 13-14, 2024.

At the conclusion of the season, the league will pause for both the Olympic Games and America’s Cup to allow its athletes to participate in both, while at the same time the SailGP Technologies and Shared Services teams will perform maintenance and upgrades to the fleet. Season 5 of SailGP is scheduled to commence in late 2024. 

Andy Thompson, Managing Director of SailGP said: “The fact that we are again expanding our season from 11 to 12 events, and now have many multi-year agreements in place, shows the continued demand to host events and the strong momentum the league continues to experience. The impressive array of global locations and wide range of event title partners – with more to be announced soon – is great news for our passionate fans and partners alike and is further evidence of the growth and appeal our sport has on a global scale. It is amazing to see how far we have come since our inaugural Season launched in 2019 with just five events.”

Final SailGP Season 4 Schedule //

2023

June 16-17 // Rolex United States Sail Grand Prix | Chicago at Navy Pier

July 22-23 // United States Sail Grand Prix | Los Angeles

September 9-10 // France Sail Grand Prix | Saint-Tropez

September 23-24 // Italy Sail Grand Prix | Taranto

October 14-15 // Spain Sail Grand Prix | Andalucía- Cádiz

2024

January 13-14 // UAE Sail Grand Prix | Venue to be announced

February 24-25 // KPMG Australia Sail Grand Prix | Sydney

March 23-24 // ITM New Zealand Sail Grand Prix | Auckland

May 4-5 // Bermuda Sail Grand Prix

June 1-2 // Canada Sail Grand Prix | Venue to be announced

June 22-23 // United States Sail Grand Prix | New York

July 13-14 // SailGP Season 4 Grand Final | San Francisco