Request for Tender for the provision of Ice Hockey Consultancy Services

The International Ice Hockey Federation (IIHF) is the governing body of international ice hockey.
The IIHF features 82 member associations, each of which is the national governing body of the
sport in its nation. Besides controlling the international rulebook, processing international player
transfers, and dictating officiating guidelines, the IIHF runs numerous development programs
designed to bring hockey to a broader population. From its headquarters in Zurich, the IIHF
organize in cooperation with its 32 staff members more than 25 international tournaments and
competitions annually.
1.2 Requestion for Tender
With this Request for Tenders the International Ice Hockey Federation (“IIHF”) is opening a
public tender whereby companies are invited to submit proposals for the supply of ice hockey
consultancy services and resource development in the following fields:
1.2.1 ice hockey development
1.2.2 player training and education
1.2.3 coach and coach developer training and education
1.2.4 organizational and leadership development
1.2.5 adult ice hockey learning principles

    The IIHF Sport Department is tasked with the responsibility of developing ice hockey globally. In
    this aim, due to the diverse expertise required to create a well-rounded effective development
    program which meets the needs of the IIHF’s broad stakeholder base, the IIHF seeks to gain an
    ice hockey consultancy partner that can broaden the IIHF expertise base and help elevate the
    IIHF development program.
    3.1 Any interested tenderers can submit their tenders to:
    Brandschenkestrasse 50
    Postfach 1817
    8027 Zurich
    or email:
    3.2 Tenders shall be submitted to the IIHF by 9 October 2022, 23.59h Zurich time.
    3.3 Within this Request for Tenders you will find the details of the tender. You should take each
    into account in your tender response.
    3.4 Please direct any questions regarding the tender content or process to the contact details
    indicated earlier. All questions should be submitted in writing either by post or to the email
    address provided. You should not contact any personnel at the IIHF unless directed to do so
    by an IIHF representative.
    3.5 The IIHF reserves its rights to disqualify and reject proposals from tenderers who do not
    comply with these requirements and conditions.
    3.6 As part of this tender process, the IIHF makes no obligations in any way to:
  • Pay anyone for the tenders or quotes received; or
  • Any other commitment to anyone responding to this tender, whatsoever.
    The IIHF requires the supplier to provide the following services:
    a. Provide the IIHF with high-level expertise regarding ice hockey development.
    b. Support the IIHF and its Committees with the implementation of its development
    c. Create Coach Developer, Coach Development and Leadership Development
    programs for the IIHF.
    d. Assist the IIHF with the creation of development and educational frameworks (e.g.
    Coach Framework) based on extensive national and international framework
    building experience.
    e. Perform development and maintenance services for the IIHF online Development
    f. Provide high standard infrastructure, on- and off-ice, to build content for the IIHF
    Development Hub.
    g. Support and educate IIHF Staff and developers (e.g. adult education in ice hockey
    learning principles).
    h. Assist the IIHF with the analysis of IIHF Membership data and IIHF Championship
    i. Assist the IIHF with the creation and the evaluation of development plans for the IIHF
    j. Provide evidence-based ice hockey studies and information.
    k. Assist the IIHF with the preparation and the execution of IIHF Seminars.
    5.1 As part of its tender response, the tenderer must submit the below Statement of
    Undertaking, specifying the full name of its company, registration number, VAT registration
    number, physical address, telephone number, fax number and email address.
    5.2 The tenderer must provide its company profile and the details of the infrastructure and staff
    available to provide the services.
    5.3 The tenderer must provide a summary of its qualifications and experience in the provision of
    the services.
    5.4 The tenderer must provide the details of all pricing for its services.
    5.5 The tenderer must provide the details of its required payment terms for its services.
    5.6 Tenders must be presented as written submissions only.
    The evaluation criteria will be based upon some or all of the following aspects of the tenderers’
    proposals (not in order of significance):
    a. Commercial – competitive price, payment terms and contractual compliance.
    b. Service Capability – service delivery experience, service delivery capacity, footprint,
    service delivery method, infrastructure, staff expertise and network, quality and
    compliance with the expected service levels.
    c. Level of Compliance with this Tender – adherence to the aforesaid requirements
    and conditions of tender.

Communications Manager – International Ice Hockey Federation

Reporting to the Marketing & Communications Director, this role is an exciting opportunity for an experienced sports communications specialist to make a contribution to the overall IIHF communication strategy, manage events and drive awareness in a complex but exciting digital era. As Communications Manager, you will have in-depth communications experience and a passion for ice hockey. You will work closely with IIHF Member National Associations, members of the media, internal departments, and content teams to ensure that IIHF delivers a clear, compelling and consistent message in all external communications. You will be competent working with both traditional and new media platforms, and have a deep professional understanding of the ever-evolving digital and social media landscape.

The IIHF would like this position to start as soon as possible. 

Key Responsibilities

  • Work with the Marketing & Communications Director to develop and execute an overall communications strategy to reach IIHF’s strategic initiatives
  • Responsible for all written communications, from writing press releases, speeches, written statements, and briefings to proactive and reactive communications throughout the season in English, the official language of IIHF
  • Act as direct contact to media, coordinating requests and interviews
  • Management of media operations and media accreditation process at IIHF tournaments
  • Liaison to host organizing committees and assisting them with media services and media accreditation for IIHF World Championships, Olympic Games, and Youth Olympic Games
  • Responsible for content, design, creation and production of all internal and external IIHF publications
  • Work with the Digital Content Team to provide topics for online editorial and social media coverage for of top-level events
  • Create editorial guidelines for IIHF tournaments in regards to IIHF website, social media, photography and video content
  • Monitor media coverage for story trends and reputational impacts, both positive and negative
  • Work with IIHF departments to development editorial content to promote ice hockey topics
  • Develop and execute communications measures with major stakeholders, i.e. federations, clubs, leagues
  • Provide event support in IIHF-governed events

Secondary Responsibilities

  • Assist in preparing and controlling respective budgets
  • Support staff in assigned project work if necessary
  • Perform other duties as assigned by the Marketing & Communications Director 

Skills and Qualifications

  • Bachelor’s degree in Communication, Journalism, Public Relations or similar
  • Absolute requirement is minimum 8-10 years of successful career in journalism and/or communications role in an international ice hockey environment of which a minimum of five years must have been in North American ice hockey
  • Media training and crisis communication experience an asset
  • 100% fluent English speaking/writing ability is a requirement as all press and written communications must be in the IIHF official language
  • German or further languages also advantageous
  • Previous experience producing content and handling media relations for ice hockey events
  • Excellent written and verbal communications skills
  • Able to plan and execute multiple tasks in an accurate, efficient and reliable way
  • Ability to work under pressure in an event and team-oriented environment
  • Proficiency in full Microsoft Office suite, Adobe Creative Suite, video-editing software 
  • Ability to work evenings and weekends as necessary
  • International travel required – participation at Top Division events
  • Expect to be reachable if needed at various times for specific communication topics

If you are a dedicated, open-minded and self-motivated team player with native English communication skills and ice hockey experience, then we are looking forward to receiving your full application (inclusive cover letter, photo and salary expectation). 


The ideal candidate will be offered a highly interesting and versatile function within an international ice hockey environment as well as excellent benefits.


International Ice Hockey Federation
c/o Irina Ebner
Brandschenkestrasse 50
8027 Zürich, Switzerland
Tel: +41 44 562 22 00

Digital Partners and Content Manager – NHL

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.

Benefits to working at National Hockey League include:

  • Medical/ Dental/ Vision insurance effective on the date of hire
  • 401(K) Plan and Defined Contribution Pension Plan
  • Annual Bonus
  • Generous PTO policy
  • Commuter Benefit Program
  • Paid Company Holidays

Overview And Essential Duties

This new position on the NHL digital team will have an essential role in the on-going management of a portfolio of digital content distribution partners including AVOD, TVOD, social media, and emerging media platforms.

This role will:

  • Develop relationships with the NHL’s existing digital content distribution partners and work to maximize the revenue and audience engagement opportunities.
  • Ensure timely delivery of digital content through collaboration with various contributors including creative departments, ad operations, video delivery specialists and external technology vendors.
  • Day-to-day management of various content distribution tasks including overseeing YouTube Content ID, publishing schedules, and the procurement of metadata and creative assets.
  • Support the business development strategy by identifying new partnerships through detailed research of digital media market trends.
  • Conduct data-driven analysis of content viewership and revenue performance and effectively communicate insights to stakeholders including senior executives.
  • Support the supervision of the department’s annual budget by monitoring forecasting benchmarks and outgoing expenses.


  • Minimum of 3-5 years of relevant digital media content distribution experience.
  • Knowledge of the digital media landscape, particularly social media, and emerging technology.
  • Strong analytical, organizational, communication and negotiation skills.
  • Cross-functional project management ability in a fast-paced environment.
  • Excellent presentation capabilities including fluency with PowerPoint.
  • Knowledge of technical aspects of the video content ecosystem
  • Familiarity with YouTube Content ID

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.