1 INTRODUCTION

The International Ice Hockey Federation (IIHF) is the governing body of international ice hockey. The IIHF features 82 member associations, each of which is the national governing body of the sport in its nation. Besides controlling the international rulebook, processing international player transfers, and dictating officiating guidelines, the IIHF runs numerous development programs designed to bring hockey to a broader population. From its headquarters in Zurich, the IIHF organizes in cooperation with its 32 full-time staff members more than 35 international tournaments and competitions annually.

2. BACKGROUND AND PURPOSE

The operations of the IIHF have a worldwide scope. Consequently, both IIHF and external persons are required to travel by air frequently. The total annual air fare transactions of the IIHF is currently estimated at 2300 flight tickets of which equal parts concern IIHF staff and external persons. Both categories concern destinations worldwide of which 6% are domestic trips, 70% are continental flights, and 24% of the flights are intercontinental flights.

The purpose of this Request for Tenders is to conclude a framework contract with a travel management company capable of providing the services and handling the number of airfare tickets for both IIHF staff and external persons.



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