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Director, Communications – MLS

The Director, Communications manages and drives public relations activities for Major League Soccer and Soccer United Marketing. The Director leads all aspects of communications on MLS Competition, MLS Player Engagement, and MLS Safety and Operations matters. The individual in this role also creates and drives strategic communications plans, supports functional areas of MLS and SUM, and works closely with MLS clubs on communications strategy.

Responsibilities

Primary Responsibilities

Strategic writer and editor who shapes public perception of the organization while upholding its values and integrity
Generate earned media coverage through the use of:
- Creative feature ideas
- Engagement with media outlets and editorial decision makers
Writing and editing duties to include, but not limited to: feature idea pitches, press releases, reference materials, executive speeches, quote drafts, select internal and external written communications, presentation decks, and multimedia projects.
Serve as a Communications liaison to the following groups: MLS Competition, MLS Player Engagement, MLS Security, and MLS Operations.
Serve as MLS Communications liaison to the Eastern Conference MLS clubs
Respond to media inquiries in a timely manner, providing background information, facilitating interviews and serving as a company spokesperson on select topics as necessary
Live monitoring of MLS games and related internal and external communications
Support League executives with interview preparation, message points, and strategic messaging
Manage editorial relationships with select national media partners
Work closely with MLS clubs to support their communications strategies
Manage Communications relationship with pertinent media associations
Accomplish team results by communicating job expectations and managing the Performance Management process:
- Plan, monitor, and review performance;
- Coach and counsel employees;
Develop and implement department procedures and productivity standards and reinforce Company policies
Serve as the supervisor and mentor for the Sr. Coordinator, Communications
Developing personal growth opportunities for employees

Additional Responsibilities

Build and foster collaborative relationships within MLS Communications and other departments within the organization to stay informed and informed of new initiatives, program and other organization wide events
Attend industry events and trade conferences to remain current with industry changes
Additional responsibilities as assigned

QualificationsEducation and Experience

Bachelor’s Degree in public relations, marketing, sports administration or related field
8+ years of proven experience in public relations\communications, or marketing

Required Skills

Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
High-level of commitment to a quality work product and organizational ethics, integrity and compliance
Ability to manage people/projects, delegate responsibility and provide follow-through on multiple projects
Ability to think strategically and creatively to effectively manage projects
Strong organizational skills with the ability to prioritize and manage multiple projects
Detail-oriented with the ability to deliver professional work.
Ability to work effectively in a fast-paced environment to meet deadlines with minimal supervision.
Demonstrated decision making and problem-solving skills using sound judgment
Proficiency in Word, Excel, PowerPoint and Outlook
Proficiency in social media platforms
Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

Desired Skills:

Knowledge of the sport of soccer

Coordinator, Sponsorship – NFL

Overview /Objective

This role will be a critical member of the team that supports the management and execution of League partners’ contractual agreements. Specific duties are essential for this role to manage the day-to-day requirements of League partners and work across the League to support initiatives with the partner.

Responsibilities

Day to day responsibilities for managing minimum of 8 partners
Fulfilment of contractual deliverables in partner deals
Fund management (Secure invoices, secure payment, track fund)
Manage client creative approval process
Work with PR, Brand, Legal and applicable internal groups for alignment on partner programs
Support on upsell deck development for sales pitches
On site activation lead and execute partner experiences at NFL events
Cross departmental support on projects to secure and execute partner deliverables (Pro Bowl, Honors, Kickoff, etc)
Client hosting and building relationships for the future

Required Qualifications

Bachelor’s Degree
1-3 years’ experience in sports/agency or relevant experience
Sales experience preferred
Microsoft Office (PowerPoint, Word, Excel)
CRM (Salesforce/Dynamics)
Adobe (Photoshop)

Other Key Attributes / Characteristics

Self-starter with strong work ethic
Team player
Good communication skills
Problem solver
Creative thinker
Good with time management
Organized

Physical Demands

Planning and executing partner programs at League events
Hosting, hours talking and taking care of client needs

Travel

Around planning and executing events (25% of time)

Salary / Pay Rang

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work

NFL employees are required to work 40 hours per week. Work in this particular role will likely exceed 40 hours per week
Some weekend work for hosting clients and event management
The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

CRM Growth Manager – NBA

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans worldwide.

As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league’s on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA’s success.

Position Summary:

This position is part of a growing Growth Marketing team that strives to discover, inspire and engage fans worldwide. The CRM Growth Manager will work on email, in-app, in-browser, and push communication programs globally for NBA League Pass, NBA App, NBA ID (the NBA membership program), and other Direct to Consumer (DTC) initiatives. Successful candidates will have proven experience developing and optimizing multi-channel CRM programs that drive acquisition, cultivate engagement, and minimize churn.

You will partner with internal teams and 3rd party agencies to prioritize opportunities and execute campaigns. You are a strategic problem solver who can articulate a vision and implement plans. You are a multitasker and a naturally curious person who is quick to learn, flexible, and receptive to feedback. Success in this role requires partnering with and influencing cross-functional teams, including, but not limited to, regional marketing, product, and data. The ideal candidate will be data-driven and able to run strategic plans and hands-on execution.

Major Responsibilities:

Work closely with business leads to customize and optimize lifecycle marketing programs
Build and implement lifecycle/marketing automation campaigns that drive critical actions across the customer lifecycle, with a focus on email, push, in-browser, and in-app
Develop and implement marketing plans for the NBA subscription and membership programs across all CRM channels
Partner with team members across the organization to ensure that key initiatives and features are reflected in communications
Craft creative briefs and be responsible for the development and execution of marketing assets across multiple channels and properties, ensuring creative is on-strategy, on-brand, and routed appropriately for approval
Design, manage, and analyze A/B tests to improve conversion, retention, and other key performance indicators continually
Collect and interpret key intent signals from various channels to support customer insights and develop new initiatives
Collaborate with internal analytics teams to develop program dashboards and testing strategies and streamline reporting and campaign operations
Be part of an innovative team and channel that is passionate about creating outstanding customer experiences

Required Skills/Knowledge:

4+ years experience of demonstrated ability developing DTC lifecycle/CRM programs; subscription-based experience, plus 2+ years of experience in multi-channel digital (email, push notification, in-app, in-browser messaging) campaign development, including research, planning, execution, and performance analysis
Strong collaborator who can work effectively within a matrixed organization to influence and get results
Experience in marketing automation strategy with real-life examples of successful subscriber, revenue, and engagement growth at scale
Ability to identify innovative ways of working at scale through building new mechanisms and processes
Strong understanding of customer segmentation, behavior, and consumer insights
Highly data-driven and analytical with a test-and-learn mentality and the ability to turn findings into actions to improve performance
Hands-on experience with an enterprise level ESP and project management tools; Braze is a plus
Operates independently and efficiently to balance multiple projects and deadlines simultaneously and successfully without sacrificing attention to detail
Excellent critical thinking with creative solutions to overcome challenges and meet business requirements
Excellent written and verbal communications skills with the ability to translate complex concepts into simple and intuitive communications

Education:

Bachelor’s Degree preferred

Salary Range:

$85,000 to $105,000 per year

The NBA does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to the NBA will be considered NBA property, and the NBA will not pay a fee should it hire the subject of any unsolicited resume.

The NBA considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.

About The NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Digital Content Development, DTC – NBA

Position Summary:

The Digital Content Development Manager will work closely with NBA content stakeholders and 3rd-party content partners in the development and distribution of content that will drive the subscriber acquisition goals of NBA digital products (DTC). The role will create a cohesive consumer experience by facilitating the development and planning of a mix of internally generated content, original source creative, and community content.

Major Responsibility:

Develop content franchises for the NBA App and NBA.com, aligning with internal and Warner Media Discovery Sports personnel on content development process, distribution, and promotion.
Have a strategic voice when it comes to daily & tentpole content- understanding all content assets that are available to deliver an outstanding fan experience; consistently reviewing analytics to get to efficient distribution for the NBA App, NBA.com
Collaborate with Content Creation personnel on what is needed around content creation needs for the mobile app, website and connected devices to ensure delivery of best-in-class content.
Work with 3rd parties, contractors and freelance staff to plan and develop content franchises focused on lifestyle, fashion, analytics, influencers, etc.
Maintain dashboard on performance metrics for specific content series & franchises and optimize programming plans against key insights.
Execute priorities for content development with a focus on seeing process through from pitch to publish.
On-site editorial feature or content capture, when needed, around league-related events sought at improving NBA digital products
Work with Product & Digital Content Strategy on content reporting, testing & future product enhancements
Understand all content available (league, teams, affiliate leagues) to vet viable content franchises that would perform best on the respective platforms & in markets
Assist in the marketing plans for tentpole content franchises

Required Skills/Knowledge:

Deeply knowledgeable and passionate about all aspects of basketball, including but not limited to analytics, rules of the game, and key cultural touchpoints.
Strong project management and interpersonal skills, with ability to take initiative in an ambitious, fast-paced environment of multiple priorities
Guide in how to best develop content that will be relevant for a global audience around the players, teams, and game itself to showcase across digital and social channels
Knowledgeable and curious about the social, digital, linear, and direct-to-consumer landscape Familiarity with publishing operations in Content Management Systems (WordPress preferred)
Knowledge of basketball analytics and the rules of the game Solid understanding of social media platforms, including Facebook, Twitter, YouTube, Instagram, and Snapchat.
Strong writing and interpersonal skills, as well as the ability to implement an editorial judgment
Ability and willingness to work on deadline and balance multiple tasks at once with a detailed and thorough approach
Ability and willingness to work both independently and as part of a team
This position will require some travel, as well as night & weekend work
Ability to work cross-functionally in a global, matrix organization Proficiency in Excel, PowerPoint, and MS Word applications
Familiarity with Airtable and Google Suite Ability to cultivate effective partnerships with external companies, representing the NBA in a manner that befits the organization, working to represent the NBA’s interests, but in a way that acknowledges partners’ goals as well
Willingness and ability to engage with stakeholders (including senior executives), communicate insights and problem-solving in a flexible, professional manner
Exceptional verbal, written, presentation and interpersonal skills
Experience Needed Minimum of 4 years of experience in a social/content/digital role
You have developed and planned content for digital or social platforms
You understand digital analytics & trends to know the best types of content to use on respective platforms
Track record for successfully driving digital audience/customer/fan growth and revenue through content across platforms for a direct-to-consumer brand.
Subscription experience strongly preferred Prior expertise working in sports or lifestyle content preferred, but not required

Education: Bachelor’s degree or production qualification required; preferably in content production or digital marketing or related discipline

Director, Multicultural Engagement and Integration – NHL

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.

Benefits to working at National Hockey League include:

Medical/ Dental/ Vision insurance effective on the date of hire
401(K) Plan and Defined Contribution Pension Plan
Annual Bonus
Generous PTO policy
Commuter Benefit Program
Paid Company Holidays

Overview

Reporting to the VP of Multicultural Engagement and Integration, you will be responsible for the management and execution of multicultural marketing strategy across SGL business units.

Essential Duties And Responsibilities

Assists VP of Multicultural Marketing on the development of various content ideas and publishing partnerships to attract multicultural hockey fans
Strategize and glean insights from data to make recommendations that inform future marketing initiatives to drive year over year growth of the multicultural fanbase
Development of key cultural SGL campaigns through stewardship of creative/digital assets including digital banners, home page takeover, slot virtual, video boards, monthly initiative emails, video assets (TV spots, pre-roll, billboards), program copy (PA/radio scripts, native ad copy, ticker copy), as well as updating initiative websites as needed.
Collaborate with Project Manager along with NHL Studios, Social team, Creative studio, and outside departments to gather creative asset specs for amplification and syndication of multicultural marketing campaigns
Build and enhance relationships with national broadcasters in US (ESPN & Turner) and Canada (Sportsnet) with an eye towards collaborating on and extending SGL programs through our national broadcast partners
Support VP in selection and management of creative agency and external SGL collaborators
Track and manage invoices and content development costs of key cultural SGL campaigns

Qualifications

Minimum of 7-9 years experience in project management for an in-house creative team or agency, sports league or entertainment company
Deep interest in culture and a pulse on worldwide events and trends
Proven track record for developing and executing long-term strategic plans, versed in analytics and consumer insights
Executive presence and presentation skills are important, and the successful candidate must be an effective communicator at all levels of organizations
Versed in providing marketing solutions and content development ideas that reach multicultural audiences
Bachelor’s degree or equivalent

Competencies

Communicates Effectively
Optimizes Work Processes
Detail Oriented
Financial Acumen
Problem Solving
Drives Quality Results
Effective Collaborator
Responsiveness
Manages Complexity

Salary Ranges for this role is: $115K to $140K

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Head of Ticketing – Los Angeles 2028

The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The LA28 Games will represent LA and leverage the strength of our community’s diversity and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors.

Our Vision is to collectively create what’s next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Olympic and Paralympic experience for athletes, fans, partners, our community and our people.

Values and Behaviors:

Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Head of Ticketing:

The Revenue and Commercial team oversees the Ticketing, Hospitality, Accommodations and Food & Beverage departments within the Games Planning & Delivery group. This department is responsible for securing key revenue streams for LA28, ensuring sold out and fully attended events, and creating a robust and integrated accommodations strategy that supports our key stakeholders and operational needs.

Reporting to the VP, Business Strategy & Analytics, the Senior Director of Ticketing will be responsible for the creation, planning and execution of the ticketing strategy for the Olympic and Paralympic Games. They will oversee the entire ticketing department and be responsible for driving over $1.5B in revenue while ensuring full stadia, high service levels for key clients, and broad public access to tickets. Additionally, this role will liaise between internal departments, external stakeholders, ticketing providers, and others to develop and implement ticketing strategy for the Games.

Key Responsibilities:

Strategic Leadership

Hire, train, motivate, and evaluate department staff
Directly supervise multiple sub-functions including ticketing operations, key client services, sales and revenue management
Develop and adhere to departmental budget with clear steps to implement, monitor, and appropriately measure plan deliverables
Develop a clear growth plan for the department from present through Games time

Revenue Generation

Develop a business plan for the ticketing function, including strategic vision, pricing, go-to-market strategy, client servicing, etc.
Manage the development of a pricing strategy for over 12M tickets across almost 1000 sessions
Support the ticketing technology solution including the identification, contract execution, and management of the Ticketing System Provider
Drive the development of a secondary market strategy, including partner(s) identification and contract negotiations
Ensure a robust, data-driven approach to ticketing

Cross-Functional Collaboration

Establish close working relationships with key functional areas (especially Venues & Infrastructure and Sport) to ensure the ticketing strategy maximizes revenue opportunities while supporting the overall Games strategy
Work with the IOC and IPC to understand all requirements, get strategic buy-in, and expedite approval processes where necessary
Closely align with the Hospitality FA to ensure ticketing is integrated with LA28’s hospitality partner to help maximize revenue

Position Requirements:

Education

Bachelor’s degree required

Expectations

Minimum 10-years of relevant industry experience, preferably with 5 years of leadership experience in the sport or live event industry
Familiarity with the latest ticketing technology
Experience working with a diverse range of stakeholders and proven success at building excellent working relationships
Experience working with senior executives across multiple functional areas
Excellent leadership skills with track record of people development and revenue achievement
Extremely detail-oriented with excellent organizational skills
Strong communication, team building, and interpersonal skills
Well-developed problem-solving skills and ability to work independently to resolve issues
Fluent working with Office suite products including Microsoft Excel and PowerPoint
Self-starter with experience in defining tasks, seeking feedback, and evolving work where applicable
A collaborative mindset: someone who prioritizes the team and fosters a culture of high performance without ego
An innovative viewpoint, challenging the status quo and thinking ahead to future years of the Movement
Ability to implement and manage change effectively

Submission Requirements

Resume

The annual base salary range for this position is $175,000 – $222,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

Senior Coordinator, Communications – NFL

Overview /Objective

This position will oversee with direction from the Director and Chief NFL Spokesman the implementation of a proactive communications and media monitoring operation focused on capturing, analyzing, and shaping the news to advance the league’s mission and priorities.

Responsibilities

Serve as a key member of the News Bureau, proactively pitching story ideas and securing placement of positive NFL coverage.
Work cross-departmentally to build a list of non-football outlets and national media with whom to establish relationships and a plan for doing so.
Work closely with junior members of the department to monitor, identify, and distribute timely NFL news items.
Analyze news important to the league and deliver coverage reports to executives in real time.
Support NFL executives on proactive communications strategies, including press conferences and interviews.
Have a constant pulse on the social media conversation, identifying areas for reinforcement or pushback.
Create press materials including news releases, talking points, reporter emails, etc.
Help prepare executive briefing material and backgrounders.

Required Qualifications

Bachelor’s degree in related field and a minimum of 4 years experience in communications, public relations, journalism, sports, OR an equivalent combination of education and experience.
Knowledge of PR functions including media relations, executive/talent preparation, media monitoring, storytelling and story placement, and news analysis.
Knowledge of and interest in the NFL, current events and trends in sports media, marketing, and business.
Knowledge of and relationships with key NFL media, and the ability to expand those relationships.
Strong written and verbal communications skills.
Excellent organizational skills and strong multi-tasking skills.
Ability to proactively identify opportunities to promote NFL initiatives, employing cutting edge communications tools and strategies.

Other Key Attributes / Characteristics

Initiative—always anticipating next steps and pushing for greater success.

Excellent news judgement and an ability to identify holes and opportunities in coverage.
Knowledge of the PR field including proactive pitching, reporter pushback, and constant follow-through.
Demonstrable experience working in fast-paced environments under deadline pressures.
Intellectual curiosity and a proven track record delivering high-quality work.
A person with the highest moral and ethical standards, someone who can be relied upon to always act in the best long-term interests of the league.

Physical Demands

Non-applicable

Travel

This position will require travel to key NFL meetings and events, including on some weekends.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms /Expected Hours of Work

Full-time employee. This is an exempt-level position and will require some work on nights, weekends, and holidays.
The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

Fan Engagement Specialist – NBA

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19, including having received a booster when eligible. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.

NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Position Summary:

This position will play an important role in supporting the maintenance of positive relationships with our fans. In addition to handling fan questions, comments and requests, the Fan Engagement Specialist also provides support in reporting on key trends, issues and topics of interest. The ideal candidate should possess an affinity for sports as well as a general interest in communications.

Major Responsibility:

Monitor and respond to fan mail received via email, as well as postal mail and voicemail
Compile and distribute regular reports on key trends, issues and topics of interest among fans
Maintain and update Fan Engagement databases and contact lists
Assist with additional writing and editing for the Strategic Communications group as needed

Required Skills/Knowledge:

Knowledgeable and passionate about the NBA, WNBA, NBA G League and NBA 2K League and their players, coaches and teams
Excellent written and verbal communication skills
Ability to prioritize and multitask
Ability to balance speed with quality and accuracy
Highly organized with an extraordinary attention to detail
Ability and willingness to work both independently and as part of a team

Education:

Bachelor’s degree, preferably in communications or a related field

Salary Range:

$60,000 – $65,000 per year

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

Director NFL+ – NFL

The NFL+ content lead will play a key role in defining the content direction for NFL+, a direct-to-consumer product. This role will work with internal stakeholders to ideate and execute premium football content, both in- and out of season.

An ability to think creatively, a passion for football, solid digital content experience, and knowledge of all aspects of production are important in this role.

This role is in-office and located in Los Angeles.

Responsibilities

Ideate and ensure delivery of content tailored to engage, inform, entertain, and retain NFL+ subscribers
Create a content calendar with the goal of keeping subscribers engaged year-round
Work with content producers to keep projects on deadline and on par with quality expectations
Work across key league teams, including Strategy, Events, Product, Marketing, Legal, Talent, and Production
Leverage analytics effectively and creates reports/insights to understand audience preferences and build/adjust content plans accordingly
Has strong working knowledge of the NFL, including current players, storylines, trends and schedules with respect to the NFL season as well as its year-round events

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range

Required Qualifications

Basic Qualifications:
5-7 years of experience in digital content/production environment
Experience bringing content from initial creative development to distribution
Full schedule availability, including nights, weekends and gameday
Ability to think big around the NFL’s direct-to-consumer offerings

Preferred Qualifications

Has a working knowledge of cinematography, editing and graphics.
Direct-to-consumer experience is a plus

Other Key Attributes / Characteristics

An ability to think creatively
A passion for football

Physical Demands

Travel

Occasional travel required

Terms /Expected Hours of Work

NFL employees are required to work 40 hours per week
Occasional weekend work required

Senior Manager, Marketing Technology – Los Angeles Rams

Every year, the Los Angeles Rams bring together millions of fans across the country and around the world, as we play for the chance to be named the best team in the NFL. But the Rams are about much more than just football. As an organization, we strive to make Los Angeles better by connecting people through sport, both on and off the field. We are about the legacy of fandom that brings together generations of families year after year, we are about the excitement of sport and live events – an experience that cannot be replicated, we are about our community and making a meaningful impact in the world around us, and we are about ensuring we embody and represent the diversity and uniqueness of our city, Los Angeles. Following the opening of SoFi Stadium, and more recently, winning Super Bowl LVI, the Los Angeles Rams are at an exciting stage of growth and are looking for passionate individuals that have the desire to be a part of something bigger.

As the Sr. Manager, Marketing Technology you will lead the discovery, implementation, adoption, and continuous improvement of platforms that enable a robust data-driven strategy for our marketing and partner teams. In your role you will deliver strategies, solutions, and tactical support across a variety of functions including digital marketing and advertising, creative and content, database and analytics, information technology, sales/service, and sponsorship. The MarTech leader will develop the marketing technology roadmap and ensure the health of the ecosystem by prioritizing stakeholder alignment, new product discovery, vendor relationships, backlog management, value-delivered reporting, and system health monitoring.

Job Responsibilities:

Lead the creation and implementation of an end-to-end, multi-year product roadmap for marketing technology in partnership with key stakeholders that meet current and future organizational needs; continually evaluate roadmap potential updates as new technology becomes available
Work in close collaboration with various teams across the organization to understand individual and macro needs, outcomes and value and ensure roadmaps are aligned to those needs, outcomes, and value
Project management of all new marketing technology implementations, including managing timelines, coordination with IT team, and ongoing reporting of critical deliverables
Manage overall audience enablement for marketing, sales, and service end-points including system connectivity, automation of data refreshes, manual ad-hoc list pulls, and ongoing optimizations
Track product adoption, system performance, unnecessary redundancies, and value delivered of marketing technology
Manage fan data operations to improve database usability, grow unique fan records, increase match rates, and expand fan profiles through data acquisition
Perform vendor sourcing, RFP’s, and handle all legal requirements for marketing technology
Own data privacy management, including the implementation of new technology and processes to be compliant with relevant mandates as well as fulfilling privacy inquiries
Build positive relationships with strategic partners and influence the efficient usage of marketing capabilities
Create and update training and process documentation on each piece of marketing technology

Experience:

8+ years of experience supporting marketing technology solutions
5+ years experience with database and analytical software, which may include SQL, SPSS, Azure, Q, PowerBI, Tableau or similar
3+ years experience managing a marketing technology team
2+ years managing a budget, projecting and tracking expenses
Bachelor’s degree in Marketing, Business, Information Technology, Statistics, or related field required
Hands-on experience implementing AND ongoing product ownership of both large-scale marketing technology platforms and small-scale, specialty solutions is required
Extensive knowledge of marketing automation platforms, customer data platforms, data warehousing, personalization enablement, and data-driven marketing principles is required
Extensive experience in matching technology solutions to data-driven marketing, segmentation, personalization, and attribution principles; passion for attacking opportunities and solving issues via cutting-edge technology
Vast Experience in data collection and cleansing, match/merge, and audience creation and resolution
Experience enacting and administering data privacy policies according to various legislations is preferred
Skilled in educating organizations on the principles of marketing technology and gaining buy-in within organizations on new concepts
Ability to implement and maintain substantial tech systems with lean resources
Strong project planning, critical thinking, problem solving and organizational skills w/heavy attention to detail
Experience sourcing vendors, drafting RFPs, and working with internal teams to conduct due diligence
Comfortable leading organizations through influence and relationship-building without direct authority or control; must have an entrepreneurial mindset while remaining focused on cross-team collaboration
Ability to work with little oversight while regularly updating stakeholders on progress and timelines
Excellent communication and interpersonal skills and comfortable presenting to all levels of the organization
Strong time management competency and the ability to multi-task within a fast-paced environment
Ability to work flexible hours as needed, including but not limited to evenings, weekends and holidays

The Los Angeles Rams are proud to be an Equal Opportunity Employer.

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.

Desired Skills and Experience

Experience

8+ years of experience supporting marketing technology solutions
5+ years experience with database and analytical software, which may include SQL, SPSS, Azure, Q, PowerBI, Tableau or similar
3+ years experience managing a marketing technology team
2+ years managing a budget, projecting and tracking expenses