Senior Legal Counsel – Partnerships – FIFA

About the job

Senior Legal Counsel – Partnerships

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a Senior Legal Counsel – Partnerships that is part of FIFA and supports us on our mission.

These are your key tasks:


•Drafting, negotiating and advising on a broad range of commercial agreements connected with FIFA’s revenue generating and other commercial activities, including FIFA’s sports marketing, licensing, sports merchandising, retail and digital marketing activities, agency appointments and consumer promotions.
•Acting as a key point of contact for legal matters for FIFA’s Partnerships and Media team, advising on all aspects of the development and conduct of FIFA’s strategic sales processes, the contract management of existing partnerships, the appointment of sales agents, activations by commercial affiliates, licensees and retailers and FIFA’s strategic alliances.
•Providing commercial transactional support and guidance regarding the interpretation of a range of commercial agreements, including advising on relevant business risks.
•Providing detailed knowledge of FIFA’s rights and obligations in connection with its commercial programme, including the implementation and protection thereof; including the provision of legal and contractual input to FIFA senior commercial stakeholders and cross-divisional working groups on FIFA’s existing commercial commitments and future commercial possibilities.
•Providing legal and contractual support to FIFA’s strategic and corporate development activities, including advising on the development of commercial strategy and structuring.
•Supporting the exploitation of commercial opportunities on FIFA+ and FIFA’s other digital channels.
•Developing and maintaining FIFA’s template commercial agreements.
•Supporting FIFA’s subsidiaries regarding the exploitation of commercial opportunities within FIFA’s commercial framework.
•Guiding other team members, reviewing their work and developing more junior team members.

The specific competencies we require for this position are:


•Native level English (or equivalent), comfortable with drafting and negotiating complex, high value and nuanced English language agreements and giving advice.
•Fully qualified to practise law (registered on the roll / admitted to the bar of an appropriate jurisdiction) having completed all necessary academic and practical training with a minimum 6-10 years of legal practice PQE
•Minimum of 6 years expertise “on the job” in the sports marketing industry in an in-house legal department or a reputable law firm focusing on sports matters
•Excellent understanding of the sports marketing, sports merchandising, licensing, retail, digital marketing, sponsorship, licensing, e-commerce and business intelligence industry landscapes
•Excellent negotiation, drafting, problem solving and analytical skills
•Structured, reliable, well-organised with a strong eye for detail
•Ability to learn and obtain information quickly and sensibly in connection with new issues/assignments
•Strong commercial acumen with an ability to transfer legal knowledge into commercially and operationally oriented solutions
•Proactive, with a strong sense of personal responsibility
•Resilient with an ability to competently handle a large workload amid rapidly shifting priorities.
•Open-minded team player with an affinity for working with different cultures
•High degree of professionalism and confident demeanour
•Ability to be a good ambassador for FIFA in all manner of external facing situations, including during contractual negotiations, external workshops and during FIFA competition-related assignments
•Ability to create, develop and maintain strong and reliable relationships with FIFA senior management as well as external legal and commercial counterparts
•Willingness to operate outside of comfort zone
•Takes initiative to reflect on how to improve and develop working styles and methods
•Comfortable with international travel

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich

Senior Manager, Brand Communications – Adidas

  • Responsible for Advertising of the adidas brand in the Netherlands and Belgium.
  • Responsible for Public Relations of the adidas brand in the Netherlands and Belgium.
  • Responsible for Partnership Publishing incl. content creation of the adidas brand in the Netherlands and Belgium.
  • Primary spokesperson for adidas in the Netherlands and Belgium.

Key Responsibilities

  • Manage the advertising strategy and roll-out, in alignment with global direction.
  • Manage the PR strategy and roll-out incl. a pro-active relationship with key media and influencers.
  • Manage the Partner Publishing strategy and roll-out incl. a pro-active relationship with key partners.
  • Manage the reputation of the brand incl. crisis communications.
  • Manage the relationship with relevant internal stakeholders i.e. Global and European Brand Communications teams, other Benelux Brand Activation functions (Sports Marketing and Omnichannel Activation), Sales and Finance.
  • Manage the agency and supplier network.
  • Manage the Brand Communications budget.
  • Manage the team.

Key Relationships

  • Internal: Global and European Brand Communications teams, other Benelux Brand Activation functions (Sports Marketing and Omnichannel Activation), Sales and Finance.
  • External: Media, influencers, creative agencies, media agencies, production agencies, PR agencies and (indirect) Sports Marketing partners.

Knowledge Skills And Abilities

  • Proven outstanding communication skills, both verbally and in writing
  • Proven relationship management skills, internally and externally
  • Solid understanding of Microsoft Office related programs
  • English (fluent, verbally and in writing)
  • Dutch (fluent, verbally and in writing)
  • French is beneficial
  • Driving license

Requisite Education And Experience / Minimum Qualifications

  • Degree in Business Studies and/or Marketing or equivalent, preferably with a focus in Marketing; alternatively, equivalent combination of education and related working experience in the field of Brand Communications
  • At least 5 years working experience, preferably in (Brand) PR and/or Communications in a consumer-focused industry 
  • Experience as company spokesperson incl. crisis communication

Head of Event Planning and Delivery – LTA

The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Major Events and Digital Transformation team are responsible for delivering the LTA’s programme of events, driving visibility and engagement to new and existing audiences. The Head of Event Planning and Delivery will be accountable for the successful delivery of all LTA Major Events, and will be responsible for implementing a new event operating model and integrated planning process across all LTA Major Events.

Event Planning

  • Responsible for developing and implementing a consistent planning process across all the LTA’s major events, taking into account the different levels of events (i.e. ATP500/WTA500 vs ATP250/WTA250 vs ITF World Tennis Tour / ATP Challenger events), the associated minimum standards and service levels required. 
  • The planning process to be implemented needs to operate on an annual basis, encompassing a two-month debriefing phase of the previous year’s tournaments and then starting with a Model Venue Exercise or equivalent process to align on a singular concept of operations. A six-month event planning phase followed by a three-month event readiness phase needs to lead into a month-long event delivery phase. 
  • The six-month planning phase needs to encompass all aspects of preparing for the event, including space/site planning, workforce planning, dot planning, function/service planning and customer group planning – culminating in a robust Event Operating Plan for every tournament.
  • Oversee the procurement all goods and services required for the events, ensuring c. £10m of annual event-related costs deliver value for money for the LTA through a structured cross-tournament programme of rolling tenders.
  • Implement an optimal workforce model across the events that blends full-time LTA staff, venue and/or LTA secondees, short-term freelance contractors, outsourced suppliers (eg. catering, security etc), stewards and volunteers.
  • Oversee a more consistent and strategic approach to the lifecycle of building our annual event workforce, including the standardisation of how our tournament teams attract, recruit, induct, accredit, uniform and then debrief (and engage year-round) our short-term workforce teams, including in particular volunteers, marshals and stewards.

Event Readiness

  • Lead the implementation of an annual structured event readiness phase, encompassing the scaling up of event teams, the delivery of overlay build programmes, appropriate desktop and other readiness exercises and the transition from event planning to event operations teams.
  • Ensure that processes to standardise the event workforce model are implemented consistently across all venues during the readiness phase, including accrediting, uniforming and training the event workforce.
  • Oversee the implementation of robust build programmes so that all temporary event overlay is built on time, to budget and to quality, with a focus on the Health and Safety of all site workforce. Ensure appropriate focus on the cinch Championships overlay build programme at the Queens Club which is complex, space-constrained and time-constrained.
  • Support Tournament Directors in building relationships with key local licensing authorities / individuals, such as the Chairs of Safety Advisory Groups, and with the Leaders of Local Councils to influence them to provide more in-kind support for our Major Events.
  • Develop appropriate readiness plans – including contingency plans and crisis communication plans – and oversee desktop exercises that allow the event operations teams to be fully prepared for all events.
  • Given that rain delays/rain cancellations consistently have the biggest impact on the success of the LTA’s events, further develop wet weather contingency plans to improve the experience for impacted customer groups during our Tournaments.

Event Delivery

  • Implement consistent Tournament policies and procedures.
  • Implement consistent event operations processes, including Daily Run Sheets, Event Control Room meetings and introduce a common event reporting framework to allow key event information to be shared with the Director of Major Events & Digital. Consider the roll-out of digital solutions across all events to improve in-tournament issue identification and resolution (eg. Halo, WeTrack).
  • Act as the Gold Commander for all events, providing effective strategic decision making in the event of any emergency situations.
  • Build relationships with the ATP, WTA and/or ITF Supervisors and with key strategic partners (eg. BBC, Amazon Prime) and – where necessary – help the Tournament Directors resolve scheduling / order of play related issues.
  • Support the Event teams during the events as required.

Event Transformation

  • Conduct a thorough annual event debriefing process that captures all key lessons learned from a venue perspective, from a customer perspective and from a service/function perspective.
  • Implement initiatives that help “Open Tennis Up” such as further developing activation plans that create “Tennis Festivals” in our venues/cities during the tournaments that enable our events to act as a catalyst for reaching new audiences and delivering on our broader organisational objectives.
  • Consider strategic optimisations needed to our venues, such as the North Area of the Queens Club site or improvements to player flows/journeys at Eastbourne. 
  • Drive operational efficiencies across all tournaments and implement new Event Operating Models that improve the quality and consistency of tournament delivery whilst lowering the cost of delivering tournaments (eg. through procurement savings).
  • Take a more customer-centric approach to event planning and delivery and improve year-on-year the experience of players (and their support staff), the media, spectators, commercial partners and the event workforce.
  • Support the Director of Major Events & Digital and the Head of Tennis Relations & Event Development with projects to further develop the LTA’s Major Event portfolio, such as bids for Major Events (eg. Billie Jean Cup Finals), strategic reviews of the Grass Court Season and as a result of any strategic changes being made by the ATP and WTA to the Tour Calendars, Tournament standards etc.
  • Bring together key internal and external stakeholders to improve the way we work with technical/hardware partners (Hawkeye, Crionet, Flightscope etc) and broadcast partners (eg. BBC, Amazon Prime)

Team Leadership and Relationship Management

  • Lead a team of Tournament Directors to deliver the year-round calendar of LTA Major Events, and foster a culture of more integrated operational planning across the major events department and all other LTA departments that support the delivery of Major Events
  • Work closely with the Finance team to manage the delivery of events to budget, and closely with the Head of Ticketing & Hospitality to help achieve all revenue targets that are set for our events.
  • Support the Director of Major Events and Digital in building relationships with key tennis stakeholders, such as with the AELTC, ATP, WTA and ITF.
  • Lead internal relationships with key departments that support the delivery of our events, such as our Commercial team, Marketing team, Customer Engagement team, Corporate Affairs team, Regional Delivery team.
  • Work closely with the Commercial and Marketing Director and the Head of Ticketing and Hospitality to support the development of new commercial assets/rights and the on-boarding of new commercial and/or broadcast partners.
  • Manage the strategic relationships with our largest cross-Tournament suppliers, for example, our Seating and Structures suppliers, Catering suppliers and/or our security contractors.
  • Build and develop relationships with our key Venue partners, such as at the Queen’s Club, Edgbaston Priory Club and Eastbourne Borough Council.
  • Working with the Director of Major Events and Digital and with the Finance team, develop budgets for all our major events as part of the annual business planning process.
  • Define personal development plans and personal objectives for team members; effectively manage, mentor and guide direct reports to ensure their work standards continually improve, knowledge increases and motivation remains high.

Other

  • Drive innovation at our Major Events, for example through enhanced Sport Presentation at our events or through the use of digital solutions/services.
  • Implement new initiatives to “Open Up Tennis” to new audiences, for example through the introduction of new LTA Tennis Foundation charity exhibition matches over the Qualifying weekends, or through enhanced event activation plans. 
  • Ensure there is equal focus and resource allocated to our programme of wheelchair and other disability tennis events as with our able-bodied events.
  • Deliver LTA commitments in relation to sustainability, including working with suppliers to reduce single-use plastic, reduce waste, de-carbon temporary power and find solutions to increase the electric-car fleet, and champion our event sustainability plans across internal teams and our network of suppliers and contractors.
  • Ensure that all relevant aspects of the LTA’s Inclusion strategy are delivered, including Accessible seating, brand imagery reflective of Tennis Opened Up, and that our recruitment processes attract a wide cross-section of society.

Partnerships Manager – Formula 1

The people who work off-track are as important to Formula 1 as those behind the wheel. As a Partnerships Manager, leading the partnerships account management team at our Sponsorship office in St James Market, you could be one of them!

Reporting into the Senior Partnerships Manager, you will:

  • Be responsible for daily management of Formula 1’s sponsors (a mix of Global Partners, Official Partners, Regional Partners, Official Providers, Title Partners). Leading on some partners and supporting other team members with other partners
  • Cultivate strong, positive relationships with partners
  • Be an internal ambassador and champion for all partners with other commercial departments such as race promotion, hospitality and marketing
  • Devise and deliver a world-class account management strategy, which is data driven and results orientated
  • Lead by example with best working practices and processes for both short- and long-term deliverables
  • Identify opportunities to uplift existing Partners

You have:

  • Extensive experience in a similar role either brand or rights holder side
  • Proven ability to manage and communicate with multiple stakeholders
  • Problem solving mentality
  • A strong understanding of brand storytelling
  • Comfortable with working in a dynamic global environment to tight deadlines
  • The ability to both manage and inspire a team

Desirable:

  • Experience or knowledge of marketing and communications
  • Experience of motorsport and/or Formula 1
  • Additional languages

Senior Legal Counsel – Content & Media

We are dedicated to the beautiful game and its development in every corner of the world and in all of its aspects.

We are now looking for a Senior Legal Counsel – Content & Media that is part of FIFA and supports us on our mission.

These are your key tasks:
•Drafting, negotiating and advising on a broad range of content related projects, notably in connection with FIFA’s OTT proposition (FIFA+) and its digital/social platforms
•The successful candidate will be the key point of contact for legal matters related to, inter alia, content:
•licensing (both in and out);
•production (including pre-production/development, financing and co-productions);
•distribution (including carriage and syndication arrangements);
•acquisitions;
•clearances / releases; and
•related service agreements (including live/non-live broadcast production);
in each case for both long and short form content and still images produced in-house and externally
•Primarily focusing on non-live content related matters
•Overseeing and advising upon broadcast regulatory matters and drafting related agreements
•Advising on digital / social media related matters in so far as they relate to content
•Providing legal support for music related matters (both live and recorded music)
•Managing, developing and maintaining FIFA’s portfolio of non-live content related templates
•Guiding other team members, including review of their work
•Instructing and liaising with external counsel in connection with local law matters in various jurisdictions

The specific competencies we require for this position are:
•Native level English with prior experience of drafting and negotiating complex, high value and nuanced English language agreements and giving advice
•Fully qualified to practise law (registered on the roll / admitted to the bar of an appropriate jurisdiction) having completed all necessary academic and practical training with a minimum 6-10 years of legal practice PQE
•Minimum 6 years of relevant “on the job” experience working in a similar position at a reputable media law firm and/or notable streaming platform, broadcaster and/or production house
•Excellent understanding of the broadcast, content, media, and digital products landscapes. Prior experience working with major streaming platforms and/or content production houses is advantageous
•An understanding of / prior experience in the licensing and sale of live rights is advantageous
•Excellent negotiation, drafting, problem solving and analytical skills
•Structured, competent, reliable, well-organised and precise working style with a strong eye for detail
•Ability to work flexibly across a wide range of commercial legal practice areas
•Strong commercial acumen with an ability to transfer legal knowledge into commercially and operationally oriented solutions
•Proactive with a strong sense of personal responsibility
•Resilient with an ability to competently handle a large workload amid rapidly shifting priorities
•Open-minded team player with an affinity for working with different cultures
•High degree of professionalism and ability to create, develop and maintain strong and reliable relationships
•Service orientated personality with a keen perception of legal, commercial and policy related implications
•Self-reliant and capable of taking initiative
•Willingness to operate outside of comfort zone
•Comfortable with occasional international travel

Senior Manager, Social Media – Liverpool FC

We have an exciting opportunity for a creative and enthusiastic self-starter with an in-depth knowledge of football to lead our award-winning social media team. As Senior Manager of Social Media, you will be working within the content team where you will manage the output across the club’s social channels with a focus on driving results. You will create, commission and distribute digital content to 125 million cross platform followers, for England’s most successful football team.  

What will you be doing?

  • Work alongside the Director of Creative Content to establish creative best practice across all platforms and produce high performing organic content for the Club’s global fanbase and attract the interest of new audiences.
  • Work closely with the Director of Editorial Content on maximising the reach of Liverpool Football Club’s editorial content.
  • Manage a team of social media specialists effectively to deal with a busy content schedule and enable them to work efficiently and to their full potential.
  • Work closely with the in-house video and graphic teams to create industry leading digital content in-line with the club’s brand framework and tone of voice.
  • Devise, develop and deliver social strategies that align with a range of club goals and objectives.
  • Grow and maintain a highly engaged social audience.
  • Work closely with the insights team to deliver regular reporting around platform and campaign performance to develop our audience understanding.
  • Support and optimise partnership ideas/activations and club marketing campaigns.
  • Provide regular input into the digital brand identity framework, ensuring it is fit for social purpose.
  • React to events on and off the pitch in real-time and offer appropriate input and content across club platforms around protocol situations.
  • Liaise with LFC’s international agencies to manage the club’s social accounts to our global fan base, tailoring content for markets and taking advice from them to shape our international strategies.
  • Support the development of fan journeys using the Clubs social platforms, promoting and driving traffic to owned and operated platforms.
  • Work closely with the marketing campaign team and paid media agency to create coherent plans for paid social media campaigns.
  • Stay abreast of the latest social trends, platform tools and emerging platforms to help inform LFC’s social strategies.
  • Manage the “Crisp Thinking” social media protection system and work with player care teams and ED&I teams to implement VIP protection across the Men’s, Women’s and Academy social accounts.

Who are we looking for?

To be successful in this role you will have a demonstrable passion, knowledge and interest in football and a desire to be a part of the Liverpool’s future success.

You must understand social media platforms intimately and be able to adapt quickly to changes in how they operate. You will have experience of managing feeds across Facebook, Instagram, Twitter and TikTok, and a track record in creating high performing digital content for these channels.

The ideal candidate will have a data driven approach and use social media analytics tools regularly to research best practice, evaluate performance and adjust content plans based on what audiences responds to.

You will have a good knowledge of the terms and conditions of social media platforms, especially branded content. You will need to be confident to create and deploy efficient workflows using other tools e.g. Canva, OPTA graphics, etc and have a knowledge of video and graphics workflows. You’ll be experienced in social publication systems both native and third party e.g. Sprinklr, Sprout, Hootsuite etc and also live clipping tools such as Grabyo and Tellyo.

We are looking for someone who can demonstrate leadership in a team but is equally comfortable collaborating with other content leads. You will be highly organised with a forward planning attitude, but flexible and calm when reacting to developing stories. You will be confident presenting your ideas to our commercial partners and be skilled at earning the trust and confidence of other colleagues and teams.

Our working environment is fast paced so you will need to be comfortable working in extremely high-pressured environments and have an ability to optimise posting strategy, i.e., audience segmentation and geo posting. Due to the nature of this role, we are looking for somebody who is flexible and willing to work around the football calendar, including weekends where necessary.

It would be beneficial for you to have a good understanding of Liverpool Football Club’s history, heritage, and culture.

Why should you apply?

This is a full-time permanent role working 35 hours per week on a 5 from 7-day basis. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

We aspire to be the most inclusive club in world football – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

iGolf Communications Manager – England Golf

This is an exciting opportunity to join our iGolf team. iGolf is England Golf’s programme for non-members of golf clubs who do not hold a handicap index but who wish to start the journey towards getting one. By subscribing, golfers can post scores to obtain and maintain an official World Handicap System (WHS) handicap index as well as enjoying other benefits including personal liability insurance. Your role will be to support the marketing and communication of iGolf and help grow the programme to engage with independent golfers.

We’re looking for someone with:

A knowledge of the full marketing mix – specifically social networking, PR, email and website communications along with social media content and management
Practical experience of developing digital, conversion-focused content with good creative and copywriting skills
Proven application of market analysis to drive digital communications
Knowledge and experience of email software tools and utilising Content Management System (CMS) to manage website content
Excellent written and spoken skills with attention to detail and accuracy
Brilliant organisational skills
Experience of using Google analytics
The post is full-time (Monday – Friday 9.00am to 5.00pm core hours) but you may be required to work weekends and evenings. The position is based at our headquarters in Woodhall Spa, Lincolnshire. We provide a hybrid working arrangement following a successful probation period.

As the national governing body for amateur golf, we work at the heart of golf in England, supporting and empowering a thriving community of players, counties and clubs to get the most out of the game we love. We value being Honest, Inclusive, Responsible, Excellent and Supportive.

For the full job description please download to the right. To apply please complete the online application process (no CVs please).

We are committed to equal opportunities and welcome applications from all backgrounds. We are disability confident committed. If you are not able to complete the online application and would like this in an alternative format, please contact Amy or Mary-Anne on hr@englandgolf.org.

Senior Director, Digital Growth – Confirmed app, Adidas

As the Senior Director Digital Growth – CONFIRMED, your role is to make CONFIRMED the leading branded channel for the premium streetwear consumer, growing our membership and commercial value of the business.
 

The pinnacle streetwear and fashion consumer is recognized as one of the highest value consumer groups: as the early adopters in the industry they define what streetwear is and will be; they engage and purchase more frequently; they influence mass consumer segments. As such, being the Brand of choice is a keystone to cultivating Brand Desire.  

This role is responsible for the CONFIRMED platform: the CONFIRMED brand; the experience across touch points including the app, adidas.com and retail; the membership proposition and ultimately the performance as measured by growth in high quality members and revenue. It is a uniquely positioned role in the company, acting as a business owner and integrator of the many teams needed to deliver a successful proposition.

To be successful in this role, you will establish and build collaborative relationships in a highly networked, cross-functional team spanning both global and local functions, including Digital Growth, BU Originals Comms and CTC, Key cities, market Digital Activation, Digital Product teams and Analytics. You will bring with you the curiosity, pragmatism and bias for action which is needed to drive entrepreneurial change.

KEY RESPONSIBILITIES:

Create and embed the CONFIRMED proposition & strategy:

  • Shape and maintain the CONFIRMED consumer value proposition
  • Evolve our membership program to drive ultimate relevance and retention with the premium streetwear consumer
  • Define a quantitative and qualitative strategic path for growth in membership and commercial value, including target consumer segments, product lines and digital experience evolution
  • Embed the CONFIRMED strategy & direction in the hearts and minds of the key partner functions through routine and repeated communication at key Brand and Digital milestones


Steward the CONFIRMED brand internally and externally:

  • Act as the owner of the CONFIRMED brand, taking care to ensure each activation and moment meets the elevated standard of the CONFIRMED proposition and experience
  • Embed the CONFIRMED strategy & direction in the hearts and minds of the key partner functions through routine and repeated communication at key Brand and Digital milestones
  • TBC: run the CONFIRMED studio – a new location in the heart of Amsterdam which embodies the brand identity of CONFIRMED, hosts experience and the workplace of the core team members


Drive growth of our premium streetwear membership and revenue across all digital touchpoints:

  • Set quarterly objectives across user base growth, commercial growth and drivers thereof to set the performance framework for the business
  • Orchestrate the cross-functional planning process across product range, activations, content and features which sum to successful outcomes over the quarter and season
  • Oversee the Acquisition & Engagement function, driving excellence in consumer experience at key brand and cultural moments as well as key drops
  • Oversee the investment of marketing budget to drive inorganic user base growth activities with other contributing functions, maximizing effective acquisition campaigns
  • Initiate and steer the cross-functional programs needed to deliver outstanding experiences to the premium streetwear consumer, in collaboration with the key BU, Digital and Market functions
  • Orchestrate the creation & optimization of cross-touchpoint journeys to maximize CLTV, considering .com, flagship app, social and retail as extensions of the CONFIRMED experience
  • Use data and analytics to track performance, drive insight and identify risks and opportunities. Where needed, hold partner functions to account for delivery of their components of success

Orchestrate the network of teams who deliver the CONFIRMED experience:

  • Lead the CONFIRMED management drumbeat, bringing together the key leaders across product range, content, experience and acquisition & engagement to review progress and steer the business
  • Steer quarterly and seasonal planning processes, bringing together all x-functional teams involved in delivering the CONFIRMED experience and growth outcomes
  • Represent Digital Hype on cross-functional steering boards with BU Originals and Markets where needed
  • Cultivate strong horizontal and vertical relationships to strengthen the direct and indirect support network for CONFIRMED
     

LEAD a high performing team:

  • Create a supportive work environment in which employees are coached, trained and provided with career opportunities through development.
  • Continuously monitor and evaluate team workload and organizational efficiency with the support of data and team feedback and make appropriate changes in order to meet business needs.
  • Provide team members/direct reports with clear direction and targets that are aligned with business needs and Digital objectives.

KEY RELATIONSHIPS:

Global:

  • Digital Hype (Growth)
  • Top Partners (Growth)
  • Mobile Apps
  • Global Membership team
  • BU Originals Brand Comms
  • BU Originals Hype Above Market
  • BU Originals EIM
  • Global Digital Activation teams
  • Studio A
  • Analytics teams (Data Governance, Mobile Performance, Social Analytics, Data Science, Consumer Engagement Analytics)
  • Program sponsors

Markets:

  • Market BU Comms teams
  • Newsroom
  • Key City activation teams
  • Market Digital Activation teams

REQUIREMENTS:

Education & Professional Experience:

  • Ideally master degree in business administration or comparable degree
  • 10+ years of professional experience in multi-national business environment (there of 5+ year experience in a Digital and/or eCommerce environment)
  • Experience in running an ecommerce business in the apparel / fashion space
  • Experience launching digital propositions in multiple marketplaces
  • Experience working with board-level stakeholders
  • Experience in Loyalty / Membership Marketing and Partnerships is a plus
  • Experience in China is a plus
  • 6+ years of experience in leading a team
     

Soft-Skills:

  • Very good communication skills, comfortable presenting to stakeholders at board level and in motivating junior team members
  • Distinctive strategic mindset and ability to prioritize and delegate high numbers of tasks with varying workload and importance
  • Exemplary horizontal leadership to create followership in teams which are not direct reports
  • Ability to understand consumer behavior across the entire digital and retail landscape
  • Ability to handle ambiguity and untangle complex situations into actionable activities
  • High resilience and solution-oriented attitude

Hard-Skills:

  • In-depth knowledge of technical and creative aspects of digital and mobile
  • Comfortable working with enterprise-level platforms and technologies
  • In-depth understanding of digital IT products and capabilities

Fluent in English both verbally and written

Marketing Manager – European Handball Federation

The European Handball Federation’s Business Development and Marketing Department is looking to further strengthen its team with the appointment of a marketing manager.

The successful candidate will be charged with growing, reaching and engaging with the handball community; developing and coordinating marketing strategies for the federation’s activities, programmes and national team competitions; revenue generation and overseeing the implementation of marketing contracts.

This role will require extensive cooperation and coordination with internal departments, including EHF EURO Events and Media and Communications departments, as well as with external partners and agencies. The marketing manager will also be responsible for overseeing the work of a small marketing team within the department.

The job will cover a wide range of different areas from marketing and promotion, key account management of EHF partners, merchandising, sales and the acquisition of new EHF partners. Additionally, the role will include responsibility for overseeing the implementation of marketing regulations and rights in national team competitions together with the federation’s media and marketing partner.

Given that digital is a major focus for the EHF, the marketing manager must have an excellent understanding of digital and CRM marketing, including paid media campaigning.  They will be required to work in close coordination with the CRM and data manager to create effective marketing actions across different customer journeys for various fan and stakeholder groups.

Excellent spoken and written English is a must for the position and a working knowledge of German would be an advantage.

Key responsibilities:

  • Coordination of marketing topics, tasks and projects within the department, working with and overseeing the work of the marketing team, ensuring the correct implementation of marketing-related regulations, rights and contracts
  • Development and coordination of B2B and B2C marketing strategies (both digital and off-line) for the EHF, its activities/programmes and national team competitions (e.g. to maximise ticket sales), working with the federation’s digital campaigns manager and across internal departments
  • Mapping of fan and stakeholder journeys and the creation of effective marketing actions, materials and content
  • Implementation and optimisation of paid media campaigns, working together with external agencies
  • Key account management of EHF partners, including coordination of equipment requirements and orders
  • Working together with the EHF’s media/marketing partner and federations to ensure the correct implementation of marketing contracts and applicable rights whilst maximising ROI for partners and sponsors
  • Management of merchandising activities and online shops, together with external partners
  • Development of marketing offers, products and initiatives for new and existing partners, including the creation of sales presentations
  • Reporting on marketing actions, ROI and post-event reporting for EHF partners

 Person Specification 

  • Marketing professional with at least three to five years’ experience in a similar role
  • Relevant academic qualifications (marketing) to degree level
  • Hands on experience of developing marketing strategies with proven results; experience in event and ticketing marketing an advantage
  • Experience working with CRM marketing, and ideally with the Oracle Marketing Cloud
  • Structured approach to work, good communications skills and ability to manage and motivate teams
  • Sports industry experience is essential; a background in handball marketing a strong advantage
  • Fluent English is essential; ideally also with the ability to work also in German

Vienna: the world’s most liveable city

The Austrian capital was again voted the world’s most liveable city in 2022. The city offers one of the highest quality of life in the world. Vienna is a well-known tourist destination thanks to its magnificent historic buildings and museums, coffee house culture and its vibrant cultural scene including the world-famous Vienna State Opera House. For its inhabitants, the city also offers excellent health care and education, affordable housing and childcare, efficient public transport, plenty of green spaces and close proximity to the countryside.

About the EHF

The EHF is the umbrella organisation for handball in Europe and is headquartered in Vienna, Austria. The federation and its marketing subsidiary, EHF Marketing GmbH, are responsible for a wide range of activities including the organisation of events, and major competitions such as the EHF EURO and the EHF Champions League as well as grassroots development, marketing and sponsorship. Further information can be found at: eurohandball.com.

About the EHF Business Development and Marketing Department

The Business Development and Marketing Department works across numerous areas of the federation’s business and is responsible for CRM and digital marketing; managing the federation’s partners; implementation of marketing regulations; rights and contracts for national team competitions (indoor and beach handball); EHF EURO ticketing; merchandising and brand management.

Submitting an application

Applications should be made in writing in English including a current CV and a covering letter stating why you would like to apply for the position; send your application to application@eurohandball.com.

Further information

Preferred starting date: from September 2022
Full-time
Location: Hoffingergasse 18, 1120 Vienna, Austria

Senior Manager, Fan Engagement – LA Galaxy

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Senior Manager of Fan Engagement for the LA Galaxy will oversee logistics and marketing for the club’s current supporter groups on events, away travel, communications and all internal and external operations while working to grow the supporter community, and impacting the club’s revenue and brand affinity within the marketplace. This role will also focus on generating additional revenue by identifying sales opportunities through effective game day communication, in-stadium touch points, and focusing on season ticket renewals.

Essential Functions:

  • Oversee and manage the Fan Engagement Department to grow club culture by promoting the involvement of supporter groups at LA Galaxy & Galaxy Academy department events.
  • Oversee and plan event logistics and operations as it relates to LA Galaxy supporters and the acquisition of new fans. Manage and streamline communication between supporters, the club, and the facility.
  • Effectively manage and market supporter community events on the campus of Dignity Health Sports Park and in the greater Los Angeles market. Serve as the operational liaison for the fan engagement team and the facility.
  • Develop marketing campaigns to help drive safe-standing sales, renewal and new fan acquisition.
  • Plan, develop, and execute the LA Galaxy away travel plan for the supporter groups while serving as the main point of contact for visiting supporter groups. Manage event logistics in key cities while driving customer retention.
  • Manage community outreach and player participation for supporter driven events in the community. Showcase supporters as an impactful piece of the club’s work in the LA community.
  • Work collectively with the LA Galaxy ticket sales and service team to foster current relationships; conceptualize and develop new sales opportunities through effective game day communication, in-stadium touch points, and season ticket renewals.
  • Manage the development and growth of the Victoria Block Council; This fan council will govern the supporter section in the North End of Dignity Health Sports Park while increasing cross-functional internal supporter communications.
  • Improve efficiencies among current procedures to maximize productivity
  • Participate in budget preparation and monitor expenses and profitability

Required Qualifications:

  • BA/BS Degree (4-year)
  • 4-6 years Related experience in sports and entertainment
  • 2-4 years Related experience leading a fan based program
  • Proven experience working in Game Entertainment and/or Operations, with specific experience directing games and managing a creative team is preferred
  • Experience with a professional sports team is preferred
  • Strong customer service background with the ability to multi-task, meet tight timelines, and work effectively in a high pressure and fast-paced environment
  • Proactive, highly organized, and resourceful with great attention to details
  • Proactive with the ability to work independently without the need for immediate supervision.
  • Exceptional problem-solving skills and ability to prioritize workload efficiently and quickly
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made
  • Ability to professionally handle highly sensitive and confidential information
  • Must be creative, idea-oriented, and thrive in a collaborative team-based environment
  • Must be technically proficient with MS Office (Word, PowerPoint, Outlook and Excel) with the ability to learn required business systems
  • Outstanding written and verbal communication skills, including the ability to professionally communicate and interact with all levels of management, staff, etc.
  • Strong interpersonal skills with the ability to build and cultivate relationships
  • Knowledge of soccer and MLS is preferred
  • Bilingual in Spanish, is a plus.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.