Communications Manager – Wimbledon

Job Title: Communications Manager

Department: Communications and Marketing

Reports To: Head of Communications and Media Services

About the role

We are looking for a talented Communications Manager to join the Communications and Marketing department at The All England Lawn Tennis Club.

The Communications and Marketing department manages the stewardship and growth of the organisation’s audience, brand and marketing, content and production, and communications and media services across all channels and platforms.

  • This role will work within the Communications team to help manage the delivery of the organisation’s communications strategy and engagement plan across a variety of audience stakeholder groups, both external and internal.
  • Support the Head of Communications and Media Services and Corporate Affairs Lead to protect and enhance the All England Club’s reputation and brand through a combination of proactive and reactive communications, including issues management and crisis communications.
  • Field and manage enquiries from local, national and international media and maintain contact details/media lists/messaging database.
  • Coordinate and distribute media announcements – including releases, statements, briefing documents and fact sheets – in close collaboration with digital, content and audiences teams.
  • Manage the delivery of the organisation’s day-to-day internal communications function, including planning, sourcing and creating content for a variety of channels and events.
  • Build and maintain relationships with colleagues across the various All England Club departments – including the Wimbledon Foundation and Wimbledon Lawn Tennis Museum & Tour – and internal working groups, providing communications assistance.
  • Support the All England Club’s guest services function, both year-round and during The Championships, handling issues-based calls and correspondence from the public.
  • Plan and execute media conferences and other media functions as necessary.
  • When appropriate, act as a nominated spokesperson for the organisation and The Championships.

About you

  • You will be a communications professional, looking to take the next step in your career, ideally with an agency or rights-holder background.
  • Possess outstanding communication skills, both written and verbal, including the ability to work quickly and efficiently, whilst upholding a high level of attention to detail.
  • Demonstrate a strong understanding of proactive and reactive communications management.
  • Enthusiasm for working collaboratively and developing strong working relationships with a diverse range of people.
  • Experience in the sports industry and tennis knowledge a bonus.

About us

The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world’s premier tennis tournament, hosted on the grounds of one of the world’s most prestigious tennis clubs.

Our business has grown in recent years, and we expect that success to continue. We have plans to further invest in our people and improve our facilities. Our success is important to us and we are guided by our key values of Heritage, Integrity, Respect and Excellence.

The Communications and Marketing department manages the stewardship and growth of the organisation’s audience, brand and marketing, content and production, and communications and media services across all channels and platforms. The department collaborates closely with the Commercial department, which manages the sales and partnerships across all of the organisation’s major income lines, including media rights, brand partnerships, ticketing, hospitality, and retail, merchandise and licensing.

Senior Brand Manager – The Hundred

The Hundred is a sporting event like no other. World class entertainment, the world’s best players and the women’s and men’s games on equal footing. It is the highest profile new sports event to launch in the UK for many years and received extensive media coverage, broadcast across Sky Sports and BBC Sport. The Hundred boasts partners who share our passion and energy for high-class sport and entertainment. The department is fun, energetic and lively with a “start-up” mentality.

As a Senior Brand manager you’ll be responsible for managing and executing The Hundred’s brand communications across all touchpoints and the management of a Brand Executive; as well as our Creative, Media and Production agencies. The Hundred’s aim is to broaden cricket’s appeal by engaging both current fans and attracting new audiences to the sport, and this role will be focused on growth audiences, particularly ethnically diverse communities, families and female audiences across England & Wales.

WHO WE ARE

The England and Wales Cricket Board represents all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You love building global brands that are fresh, modern and appealing to a diverse range of audiences.
  • You relish the process of developing, delivering and evaluating insight-led, target-driven, integrated brand marketing campaigns.
  • You enjoy building meaningful, collaborative relationships to deliver brilliant integrated work.
  • You have a proactive approach to brand guardianship and brand growth.

YOU’LL BE DOING

  • Lead the delivery of The Hundred brand marketing campaign, in line with the wider audience strategy, to build brand awareness and drive attendances at men’s and women’s competitions in line with KPIs
  • Manage the creative agency in creative development and execution and lead all production for The Hundred brand marketing campaign including photography, film shoots and content capture days.
  • Manage and develop one Brand Executive and support them to deliver our brand and commercial objectives.
  • Continually identify ways to align and integrate The Hundred brand, team brands and campaign across paid, owned and earned, working with our Digital, PR, Comms and Events teams to ensure the brand is communicated effectively across all touch points.
  • Own the brand research and evaluation work, and ensure that key insights are fed into campaign development across all touch points.
  • Work with the media agency planning resource to identity campaign learnings and insights and refine the media and creative approach to optimise performance.
  • Work closely with the Ticketing, Digital and CRM teams to ensure the customer journey is optimised from end to end to drive conversion to ticket sales.
  • Collaborate with Events and Venue managers to build a strong brand presence in each host venue during The Hundred competition, both visually and through the event presentation.
  • Work with our Commercial partnerships team to deliver best in class partner induction and rights delivery.
  • Collaborate with Sky and BBC to ensure The Hundred brand is integrated into broadcast and digital coverage.
  • Manage key brand partnerships, such as The Hundred’s collaboration with BBC Music Introducing.
  • Manage the development and delivery of The Hundred brand and lead on its relationship with the 8 team brands.
  • Support the Head of Brand & Team Marketing to deliver the Audience Strategy and brand objectives.
  • Manage the production and media budget for The Hundred

YOU’LL HAVE

  • Strong experience of brand management within any of follow sectors – events, music, fashion, gaming and sport.
  • Demonstrable expertise in building integrated, multi-channel marketing campaigns to drive brand growth
  • Considerable experience in media planning and media buying, if possible with our target audiences of families, females and ethnically diverse audiences.
  • Demonstrable experience of end to end campaign management, including strong focus on translating insight and strategy into tactical delivery, and robust evaluation to inform future planning.
  • Considerable experience in managing agencies and third-party suppliers to deliver campaigns or projects.
  • A ‘finger-on-the-pulse’ with the latest brand and marketing trends.
  • Strong leadership skills and an ability to bring the best out in your team and peers.
  • A natural ability to build relationships with an inclusive mindset and a proactive approach to managing a diverse range of stakeholders.
  • Strong attention to detail and a passion for creativity in all aspects of your work.
  • Good organisational skills and an ability to prioritise and work to deadlines.
  • The right to work in the UK.

YOU’LL RECEIVE

  • Holiday – 25 days a year
  • Volunteering – 2 days a year
  • Pension – Non-contributory 8% pension
  • Private medical insurance
  • Employee health cash-back plan
  • Long-term sickness insurance
  • Life assurance – four times your annual basic salary
  • Enhanced maternity
  • Unmind – free and confidential access to a wellbeing app to help you manage your mental, physical, and financial wellbeing
  • OpenBlend – an innovative coaching and performance management tool
  • People Academy – a range of programmes and initiatives to help you develop and reach your potential
  • Employee Assistance Programme – 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
  • Free online fitness classes
  • Free gym membership at onsite gym at Lords
  • 30% Castore discount
  • Cycle 2 Work Scheme
  • Season ticket loan
  • Preferential access to tickets to England and The Hundred games
  • Free access to onsite gym at Lords Cricket ground

ABOUT THE HUNDRED

Now in its second year, The Hundred is a sports competition that fuses blockbuster entertainment with world[1]class cricket, inviting everyone to fall in love with the game at its intense, electrifying, and incredible best.

Combining a new short, fast format of cricket, with each game lasting less than three hours, and incredible entertainment beyond sport, The Hundred will make cricket more accessible to reach a broader audience.

It’s simple: 100 balls per team, most runs wins, so every ball counts.

The Hundred features eight new teams from seven cities, with men’s and women’s competitions taking place side by side: Welsh Fire (Cardiff), Southern Brave (Southampton), Northern Superchargers (Leeds), London Spirit, Trent Rockets (Nottingham), Oval Invincibles (London), Manchester Originals and Birmingham Phoenix. Each team will feature some of the best international and domestic cricketers from around the world, including England Men’s & Women’s World Cup winners.

Games will be broadcast live on Sky Sports and BBC throughout the competition – so whether in ground or watching from home – you’ll be right amongst all the action.

FIFA tender for Fan Zones Accommodation – Turkney Solutions

The SC invites experienced Event management companies to tender for the Fan Zones Inside Accommodation Compounds – Turnkey Solution package. SC requires an experienced Event Management Company to deliver a full turnkey solution for the creative concept, operational delivery and overall management of three Fan Zones planned at Ras Laffan, Mesaieed and Dukhan for the FIFA World Cup Qatar 2022™. 

Tender Document Fees: QAR 1,000. Tender Bond: QAR 100,000. You are  requested to send an Expression of Interest (EOI) letter with a valid commercial registration and a valid Ministry of Finance classification certificate by email to fanzonesIAC@a-shamseensc-qa

ICC tender for media recording services at Women’s T20 World Cup

  1. INTRODUCTIONThe ICC (as defined in Appendix A), acting through its wholly owned subsidiary company, ICC Business Corporation FZ LLC (“IBC“), which is incorporated under the regulations of the Dubai Development Authority in the United Arab Emirates, owns or controls the commercial rights to the ICC Women’s T20 World Cup 2023 taking place in South Africa from 10 to 27 February (the “Tournament“).IBC wishes to appoint an entity to provide media conference recording and broadcast services at the Tournament including, without limitation, the services set out in Appendix B hereto (“Services“).Unless otherwise defined elsewhere, capitalised terms used in this RFP have the meanings set out in Appendix A.
  2. OBJECTIVESThe purpose of this RFP is to invite interested and qualified Applicants to submit Proposals for the right to provide the Services to IBC in respect of the Tournament subject to the conditions set out in this RFP.
  1. 2.1  This RFP invites Proposals from Applicants with:
    1. (a)  extensiveprovenexperienceinprovidingservicessimilartotheServices;
    2. (b)  astrongfinancialposition;
    3. (c)  sufficientresources(includinginparticularstaffing)toprovidetheServices;
    4. (d)  stateoftheartinformationtechnology(“IT“)infrastructure;and
    5. (e)  trained personnel (including in particular, but without limitation, experienced and skilled management personnel).
  2. 2.2  In submitting a Proposal for the right to provide the Services each Applicant must:
    1. (a)  complete, sign and return the form as set out in Appendix E, together with its detailed Proposal, by the applicable date specified in the Timetable;
    2. (b)  provide adequate and detailed answers and information to meet the requirements of the Criteria (as set out in Appendix C); and
    3. (c)  provide a full, detailed breakdown of costs within the Price Quotation (as set out in Appendix F).
  3. 2.3  In submitting its Proposal, each Applicant will have to establish that it satisfies (or will satisfy in a timely fashion) the Criteria, the Requirements or any other condition as may be stipulated by IBC. IBC will evaluate the Proposals based on the extent to which they demonstrate that such conditions and requirements have been or will be satisfied.
  4. 2.4  Each Applicant should provide satisfactory evidence to IBC in its Proposal of its financial standing and of its ability to meet the commitments it makes in its Proposal. IBC reserves its right to require appropriate bank guarantees and/or parent company performance guarantees, in a form and manner that is acceptable to IBC.
  5. 2.5  IBC may, in its absolute discretion, waive any of the conditions and/or requirements set out in this RFP in respect of any or all of the Applicants. Each Applicant will be evaluated on the overall merits of its Proposal and the Successful Applicant may not have satisfied all conditions and requirements and may not necessarily be the one which offers the most competitive financial terms.

Director of Communications – UKAD

UK Anti-Doping (UKAD) is on a mission to protect clean sport and currently has an exciting opportunity available for you to join us. We’re looking to recruit a part-time Director of Communications, joining the senior management team to play an active role in the implementation of UKAD’s strategy.

Salary

£74,800 pro rata (22 hours per week (3 days) £45,711)

Location

Hybrid (WFH/SportPark, Loughborough)

Type of contract

Permanent, part-time (22 hours per week)

Job purpose:

You will build and deliver UKAD’s communication strategy, be responsible for leading the internal and external communications, and provide people leadership and direction to a small team of communications professionals. You will devise and implement targeted communication campaigns and assess the impact of communication activity across a range of measures.

Key result areas include:

  • Devise and lead the implementation of a cohesive communications strategy
  • Lead UKAD’s external communication of its core purpose, goals and delivery to key stakeholders including athletes, sports, the media.
  • Lead the Communications team, setting the vision, direction, developing capability and generating a sense of common purpose.
  • Lead the internal communication activity, ensuring effective and inclusive communications to UKAD’s workforce.
  • Define key messages and positioning of UKAD, enhancing our reputation through understanding and being understood by key stakeholders and audiences including sports, government, international partners, and the media.
  • Measure performance of communications activity, including digital content.
  • Oversee and strengthen UKAD’s brand identities.
  • Develop and maintain positive and constructive relationships with media organisations and stakeholders.
  • As a member of the senior leadership team, play an active role in leading the organisation, working with the Chief Executive and other Directors.

Person specification:

  • An experienced professional with demonstrable experience working in a senior management role in a communication related role
  • Proven experience of risk and reputation communication management and working with the national media, both reactively and proactively.
  • Experience of communication activities, including digital, publications, branding and public affairs.
  • Proven experience in managing people, budgets and stakeholders.
  • Experienced in building strong relationships with a variety of different stakeholders.
  • An understanding/appreciation of the sporting landscape, and how best to engage with athletes and the wider sports community.
  • Exceptional oral and written communication skills both internally and externally.

Head of Membership – British Triathlon

British Triathlon is passionate about developing an environment that makes Britain the world’s leading triathlon nation, enabling success and increasing participation.

We’re looking for people that can bring skills and ambition to an inclusive, people-centred workplace, who are determined to create positive impact, and who value doing what’s right above doing what is expected.

As Head of Membership your will spearhead a sector leading membership programme which is on the verge of launching a refreshed proposition supported by creative marketing campaigns and new technology capacities. 

You will drive exceptional value for our customers and deliver innovative acquisition campaigns set against clear KPIs. 

We’re searching for someone who can lead a team, make a significant impact across the organisation and drive positive engagement with our consumers. You will possess:

  • A track record of leading and delivering membership or consumer engagement programmes
  • A strong understanding of retention and acquisition campaigns
  • An understand the commercial value of membership programmes and how to leverage growth and engagement
  • Have a passion for sport

Successful working relationships are key to any role. Our new Head of Membership will report into Director, Partnerships, Commercial & External Affairs. The successful candidate will be an integral and valued member of the Partnerships, Commercial & External Affairs team, and is likely to thrive through developing and maintaining close working relationships with marketing, digital and organisation wide outreach to drive the success of the membership programme.

You may already work in sport, the not-for-profit sector or in the commercial world, we don’t mind. You will need to possess a commercial acumen and be energised by what sport can achieve for our customers. 

Working in sport is a gift and this is a fantastic opportunity to lead on the growth and development of British Triathlon and our world of swim bike and run. 

The role will benefit from our successful hybrid working model, where Tuesday to Thursday all colleagues work from our Loughborough head office, providing a supportive, collaborative, and fun working environment, and flexible working on Mondays and Fridays.

British Triathlon offers a competitive benefits package that includes:

  • 25 days annual leave, increasing with length of service, enhanced with a flexible holiday buying scheme
  • A commitment to your development, with weekly and monthly time ringfenced for personal and collaborative learning and development
  • 2 days volunteer leave
  • Free and accessible parking outside the Loughborough head office
  • Pension scheme, life assurance scheme, and private medical insurance to care for you and your loved ones
  • Support for a healthy lifestyle, including discounted gym membership and a cycle to work scheme

British Triathlon is the National Governing Body for Triathlon, Duathlon and Aquathlon in Great Britain, responsible for matters such as the Great Britain Elite, Paratriathlon and Age-Group Teams, British and International events, Anti-Doping and International Representation. It is a Federation, whose members are the Home Nation’s Associations of Triathlon England, Triathlon Scotland and Welsh Triathlon. 

The three Home Nation Associations are responsible for all aspects of triathlon in their respective countries, in particular providing opportunities for persons of all abilities to discover, enjoy and achieve in our unique sport in a safe and fun way. British Triathlon and the Home Nations all work collaboratively to support great experiences through swim, bike, run.

To apply

If you’re inspired and excited about working at British Triathlon, we’d love to hear from you. Please use the links below to access the full Job Description, alongside our application form and equality form. Please then send an email to hr@britishtriathlon.org with a covering letter explaining why you feel you are suitable for the role, together with your completed application form and equality form. Please quote the reference “Head of Membership”

Closing Date 11:45pm Sunday 28 August 2022

Interview Date To be confirmed, between 5-16 September

For informal enquiries about the role please contact Ben Cummings, Director, Partnerships & External Affairs at bencummings@britishtriathlon.org

British Triathlon is committed to creating an even more diverse and inclusive workforce that will bring different perspectives to our work, so if you think we’d benefit from your relevant skills and experience, please do send in your application. Should you require assistance with the application process, please contact HR and we will make every effort to meet your specific requirements. Details of our Equality and Diversity Policy can be found at britishtriathlon.org/about-us/governance/policy-documents.

Marketing Coordinator – Phoenix Suns

Suns Legacy Partners includes several companies and many different departments that support the Phoenix Suns, Phoenix Mercury and Footprint Center.

Would you like to win championships and create sustained success? Suns Legacy Partners is looking for individuals that are committed to pursuing excellence and be part of creating memorable experiences.

We are seeking an experienced and highly motivated individual to join our team as a Marketing Coordinator with the Marketing Department. This position will be responsible for supporting the execution & evaluation of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes alongside with the Marketing Manager.

Suns Legacy Partners (SLP) strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many departments, many SLP employees participate in the SLP Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona.

What Will You Do

  • Support the execution & evaluation of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes
  • Support the development of fully integrated, multi-channel strategic plans for cultural tentpoles, social and content campaigns that specifically target multicultural audiences
  • Assist in submitting creative and digital ticket requests for marketing initiatives
  • Consistently provide analysis and recaps of all campaigns
  • Craft copy to support campaigns and initiatives
  • Proactively seek creative and unique ways to drive affinity for Suns, Arena, and Mercury brands
  • Partner and collaborate with various Diversity, Equity, and Inclusion (DEI) groups to leverage best practices, share information, and ensure coordination
  • All other duties as assigned

What We Need From Our Marketing Coordinator

  • Strong project management skills
  • Good interpersonal skills with the ability to work cross-departmentally
  • Ability to multi-task
  • Ability to function independently
  • Knowledge of and ability to apply basic marketing concepts
  • Creative thinking, collaboration, and problem-solving skills
  • Knowledge of general market media trends
  • Maintains regular and reliable attendance
  • Must be able to walk and stand for extended periods of time
  • Must have flexibility to work designated games and events
  • Flexible schedule to include weekends, evenings, and some holidays to meet business needs

Experience/ Education Requirements

  • 1-2 years’ experience developing & supporting marketing plans
  • 1-2 years’ experience working in a sports or entertainment entity or marketing agency
  • 1-2 years’ experience in DEI and/or multicultural marketing initiatives
  • Bilingual Preferred
  • Marketing, Communications, or closely related bachelor’s degree
  • Live entertainment event experience preferred
  • Adobe Creative Suite experience preferred

What You Can Expect

The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Flexible schedule to include weekends, evenings, and some holidays to meet business needs
  • Ability to stand, walk, sit for various periods of time
  • Occasional travel from time to time for professional development
  • This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
  • S-Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible about of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
  • Position is predominately computer-based, requiring the use of a computer monitor
  • Must be able to carry on a conversation both on the phone and in-person
  • Ability to Read, Write & Speak in English
  • Wide range of fulltime benefit options including
    • Medical, Dental and Vision coverages
    • Life and Disability options
    • Vacation, sick and holiday leave programs
    • In-arena work requirements with the potential of hybrid schedules based on each role and department.

Group Sales, Director – NASCAR

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

NASCAR is currently seeking a highly motivated, coachable, and passionate individual to join the best team in Motorsports as a Director, Group Sales. Qualifications: 4 year College degree preferred – Bachelor of Arts or Bachelor of Science preferably in sports management, business and/or marketing and communications Proven ability to lead a sales team Strong attention to detail, excellent verbal and written communication skills, and superior customer service skills.

Ability to lead a team remotely as well as willingness to travel to each of the NASCAR-owned properties Proven history of recruiting, training and developing a sales team of twenty or more Duties: Set the strategic vision and leadership for Group Sales department Direct oversight Over: The National Manager of Group Sales, 4 Regional Managers of Group Sales Provide on property training sessions for each business unit Conduct monthly all-staff meetings Lead weekly pipeline meeting for team Conduct periodic individual Goal Setting Meetings with each member of the group sales team Create and monitor group sales campaigns Responsible for recruiting and group sales staff placement Develop new products, assets and experiences to drive group ticket sales at the tracks Prospect and sell enterprise-wide group partners Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

It won’t take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.

Brand Production Executive – Chelsea FC

Job Title – Brand Production Executive

Location – Stamford Bridge

Hours – Permanent – 35 hours, any 5 from 7

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We’re looking for a Brand Production Executive to join our Creative team here at Chelsea FC! This role will look after the internal and external brand expression across Chelsea’s physical venues – Stamford Bridge, Cobham Training Ground and Kingsmeadow. These sites are the homes of our Men’s, Women’s and Academy teams and as such, we want to ensure an authentic and inspiring application of the Chelsea Brand.

The role also entails an element of Brand Management – specifically being a guardian and champion of the brand guidelines across the club’s broad and varying touchpoints.

– Work with the in-house creative studio and external production agency to plan, brief, manage and execute venue branding projects across Chelsea’s 3 key venues

– Run the seasonal stadium rebrand project, alongside Studio Ops and Creative art working team, to ensure a fresh and exciting fan experience before the start of the new season

– Manage summer and winter transfer window player branding changes in a timely manor

– Work with Chelsea Football Operations, manage competition changing room branding as well as any other physical branding requirements

– Ensure new trophy wins are appropriately celebrated across venue branding assets

– Accept and deliver on ad-hoc venue branding briefs from internal stakeholders (Hospitality, Marketing, Football Operations and Senior Management)

– Maintain existing brand assets and proactively identify new opportunities for improved brand expression across our sites

– Ensure all assets conform to brand guidelines and deliver on our aspired brand positioning

– Be the venue branding expert and assert yourself as key consultant for the business on print production, installation and substrates

– Ensure the club has a high performing production agency roster through day-to-day contact and post project wash-ups

– Alongside the creative art working team, oversee installations to ensure a perfect finish which complements the high-quality creative

– Manage venue branding and brand development budget, as well as proposing budget request for the following season with the Ops team, and creative lead

Must Haves/qualified by demonstrable experience to the level required:

– Proven administrative experience

– Strong attention to detail

– Creative

Nice to Haves:

– Project management experience

– Budget management experience

– Strong stakeholder and agency management experience

– Proactivity and a can-do attitude

– Knowledge of production processes, substrates and print finishes

– Understanding of brand expression across physical and digital venue touchpoints.

What We Offer:

https://chelseafc.pagetiger.com/benefits2122/1

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

CRM Campaign Manager – International Olympic Committee

About the job

Department: Digital Engagment Department

Location: Lausanne, Switzerland

Contract Type: Open-ended

Activity Level: 100%

Entry date: 01.11.2022

Application deadline: 25.08.2022

As the CRM Campaign Manager, you will support CRM retention programs that will maximise audience engagement opportunities during Games Time period and the retention of audiences within Olympic digital properties during Flame-to-Flame period. Reporting into the CRM Retention Senior Manager, you will bring to life the CRM strategy and manage the campaigns daily in partnership with our agency partners.

You will partner closely with teams across the IOC to integrate stories and content from across the Olympic Movement to engage with audiences through CRM channels such as emails and push notifications. A keen eye for creative detail and solid understanding of CRM marketing best practices will help support the design, development and evolution of the wider IOC CRM strategy.

Main responsibilities

  • Support CRM programs and campaigns from briefing to execution, including preparation of templates, validation of audiences, selection of content, internal validation, approval of proofs, send-out management and reporting.
  • Work closely with global agencies in charge of CRM operations.
  • Support on CRM retention projects in coordination with internal and external stakeholders including global agencies, partners, OCOGs, content, ticketing and communication teams.
  • Working closely with the content team, stakeholders from Digital Engagement & Marketing department, the communication team, support on implementing the email marketing calendar and ensure integration into wider marketing activities across IOC.
  • Support the development and evolution of the CRM Campaign Strategy, in line with the overall Retention Strategy, with a data driven approach to enhance direct-to-people engagement programs. Develop segmentation strategies to drive personalised programs and CRM campaigns for global or targeted audiences.
  • Work with the content team to define content that is relevant to improve the engagement of audiences.
  • Work with the commercial and partner team to maximise the media value generated through CRM campaigns.
  • Co-ordinate with IOC brand and marketing team to develop creatives and templates for emails.
  • Increase the engagement of audiences by optimizing the cadence of CRM e-mails and push notifications as well as their content and the targeted segment.
  • Ensure excellent relationships with our internal teams as well as with our external service providers
  • Stay abreast of latest email marketing, methodologies and adopt/adapt them to the evolving needs of the IOC.

Our requirements

  • Proven experience in executing global consumer direct marketing programs.
  • Strong hands-on knowledge of direct-to-consumer CRM solutions with expertise in SalesForce Marketing Cloud preferred
  • Confirmed experience of working with consumer insights and data to drive marketing plans
  • Knowledge and expertise at working on international, multi-region campaigns
  • Experience of working with or in the Japanese market
  • Extensive experiences working between marketing & content teams
  • Broad knowledge, passion and understanding of media / audience measurement tools and protocols, digital analytics, tools and protocols, social analytics, tools and protocols.
  • Fluency in email marketing best practices, including, but not limited to, spam, GDPR and data retention policies
  • English fluency. Japanese an advantage
  • Excellent command of the corporate tools and ability to follow the internal user rules (Outlook, etc.).

Come and join an organisation where the spirit of inclusion, gender equality and diversity is embedded in its DNA and which focuses on what unites us – a passion for sport and its values. Work in a flexible and rewarding environment which offers competitive employee benefits and numerous incentives to live a sustainable, healthy and active life. By joining us, you become part of the Olympic Movement and help to build a better world through sport. You will have the opportunity to work with people of more than 70 nationalities.