Director, Business Intelligence – Los Angeles Kings

Location: Los Angeles, prostate USA

Closing Date: 7th October

Overview:

The Director, price Business Intelligence will be responsible for the enhancement of our data and analytics strategies and increase the use of data to make key business decisions across the LA Kings and other AEG Sports properties. This individual will work as a conduit between all departments to leverage data including recognizing ways to use models tools to help grow revenues or improve efficiency.

Essential Functions:

• – Work with VP, Digital Strategy & Analytics to develop and implement the AEG Sports data strategies
• – Manage data warehouse provider to ensure all data is aggregated appropriately, data quality standards are maintained, all ETL processes are monitored and reports are
• – Design and execute analytics business plan, lead analytics staff and develop new ways to improve the use of data within our organization
• – Manage overall CRM strategy, including staff members, with a focus on staff training, feature development and reporting
• – Work on the development of customer segmentation strategies
• – Gather and document requirements for new database systems, enhancements to existing systems and vendor identification
• – Work with analytics team to improve lead scoring, engagement and retention models
• – Perform detailed data exploration and validation to identify trends, tendencies and anomalies
• – Develop methods and strategies to assist sales teams in maximizing ticketing revenues
• – Assist in developing and maintaining effective team work within departments and offices of AEG worldwide
• – Undertake other duties as requested by the VP, Digital Strategy & Analytics

Skills required

– The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• – Excellent communication skills, both written and verbal and proven ability to form effective working relationships with all levels of staff
• – Team player who enjoys working in a high achieving and innovative environment, with a commitment to be top of class in sports
• – Structured, organized thinker, with a commitment to quality, who is proven to problem solving and critical thinking skills

Education:

• – College degree required
• – College degree with a technical focus, with an advanced degree preferred

Experience:

• – 5+ years’ experience with administration and development of CRM platform such as MS CRM, Salesforce or Onyx
• – 5+ years’ database design and structuring experience
• – 5+ years’ experience with writing queries in SQL, creating stored procedures, maintenance plans and database performance optimization
• – Knowledge and experience of automated data import and export processes
• – Experience with working with ticketing or transactional data
• – Experience with statistical software and model building
• – Experience with data warehouses, with AWS and Redshift is preferred
• – Experience in professional sports
• – Experience with SAS, SPSS, R or other statistical software
• – Familiarity with technologies like PostgreSQL, Apache Spark, Mongo or Hive a plaus
• – Prior experience managing a staff required
• – Familiarity with email marketing platforms like Adobe Campaign, Exact Target or Eloqua
• How to Apply
• Click to apply HERE