Volunteer Executive – England & Wales Cricket Board

October 28, 2016

Location: The Oval/Derby/Taunton/Leicester

Closing date: 31st October 2016


We are seeking to recruit a Volunteers Executive to support in the delivery of the volunteer programme across the two ICC tournaments in 2017.
The Volunteers Executive will support the Volunteers Manager in the day to day operation of the volunteer programme, medicine specifically across allocated venues. Working closely with the Volunteers Manager the Executive will lead a team of venue volunteers managers to deliver an inspiring and exciting volunteer programme.
The role holder will lead a team of volunteers to ensure they are committed, sales motivated and excited to play an important role in making these tournaments ones that everyone will remember. This opportunity will give the successful candidate a fantastic opportunity to contribute to the success of world class sporting events.
Role Context / Organisation Structure
The England & Wales Cricket Board is hosting the ICC Champions Trophy and the Women’s World Cup in June and July of 2017.
The ICC CT 2017 is an elite 50 over cricket event for the top eight one day international nations in the MRF ICC ODI Rankings. The tournament has been staged previously in Bangladesh (1998), Kenya (2000), Sri Lanka (2002), England (2004), India (2006), South Africa (2009) and England (2013).
The ICC Women’s World Cup 2017 is the pinnacle of the Women’s 50 over game and will have the top eight one day international nations, as reflected in the MRF ICC ODI rankings, competing to lift the coveted World Cup on 23 July 2017 at Lord’s cricket ground in London.
Both events are a great opportunity to showcase cricket at its absolute best and a fantastic opportunity for the England & Wales Cricket Board to put on an amazing event on behalf of the ICC. It’s a really exciting time to be involved in the sport of cricket and a great opportunity for the right person to build on their skills in international events.
The CT fixtures will be played at The Oval in London, Edgbaston in Birmingham and Cardiff in South Wales. The WWC will be played at Bristol, Somerset, Leicester and Derby with the Final at Lord’s in London.
Key Working Relationships
The individual will need to develop and maintain exceptional relationships with the volunteers, the ICC Tournament team and venue staff.
The Volunteers Executive will report into the Volunteers Manager.
Principal Responsibilities and Accountabilities – job specific
  • Assist with the recruitment of c1500 volunteer across both tournaments.
  • Support in the development and delivery of training sessions to the volunteers.
  • Schedule and deliver briefing days prior to the start of the CT and WWC.
  • Manage the volunteers at your specified venues during the CT and WWC.
  • Assist in the deployment of the different teams of volunteers, ensuring the smooth delivery of
the event and compliance with all events policies and procedures.
  • Ensure excellent communication with all volunteers throughout the CT and WWC.
  • Communication & Engagement with the volunteers prior to the tournament.
Person Specification
  • Experience of working with the voluntary sector.
  • Experience of leading a team preferably (volunteer team).
  • Excellent people skills to communicate effectively with people at all levels, including ICC Staff
and officials, Tournament commercial partners and ECB departments.
  • Excellent organisational skills.
  • Clear and effective decision making skills.
  • Personable, with an ability to build and drive enthusiasm and motivation within a team.
  • Ability to work within high pressure situations.
  • Proven ability to work with efficiency, flexibility, and good humour.
  • Ability to work well under pressure.
  • Excellent motivator.
Commitment Required
  • Attendance at match days during the ICC Champions Trophy and Women’s World Cup 2017.
  • Attendance at the Volunteers Interviews and Training Workshops likely to be held over weekends.
  • The Volunteer Executive will need to be at their specified venues to welcome their volunteers each match day (or a designated representative).
  • There may also be occasions in which the Volunteer Executive will need to be on site to attend a short ICC briefing prior to meeting the volunteers. These messages will be passed on to the volunteers during your daily briefing to the volunteers. Volunteers will be requested to arrive at their venue before the scheduled match start time.
  • The Volunteers Executive will ensure all volunteers have carried out their role and signed out before they can leave the venue themselves.

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