Texas Christian University Extends Paciolan Ticket Partnership

By Community | May 16, 2014

Ticketing provider Paciolan, has announced today that Texas Christian University (TCU) has renewed its 20-year partnership with the company.

In conjunction with the long-term partnership renewal, TCU will continue to leverage Paciolan’s best-of-breed ticketing, fundraising and Access management systems, and has implemented the company’s data warehouse solution. The university will also continue to utilize Paciolan’s strategic partnerships with StubHub and Ballena Technologies (Ballena). TCU has been a Paciolan partner since 1994. Paciolan is a subsidiary of the Philadelphia-based sports and entertainment firm Comcast-Spectacor.

“We are extremely excited to continue our long-term partnership with Paciolan,” said Chris Del Conte, Director of Intercollegiate Athletics at TCU. “From their strong background in collegiate athletics and all of the features that Paciolan provides to help us better serve our customers and donors, we look forward to continuing our 20 year partnership.”

TCU will continue to utilize Paciolan’s industry-leading eVenue online ticketing solution that enables the university to efficiently sell tickets and process donations in real-time at GoFrogs.com. In addition to using the branded and integrated eCommerce site to sell tickets in real-time, offering secure online services and account management, TCU integrates Paciolan’s fundraising solution into the site to house a one-stop online box office site for its fans and donors.

To further expand their relationship with fans, TCU has also taken an innovative approach to cultivating students into life-long season ticket holders and donors. TCU’s newly established Student Frog Club allows students to buy memberships online and begin building points for their account which they will retain upon graduation.

“Throughout our long-term relationship, Paciolan has focused on creating a seamless experience for our fans through first-class ticketing and fundraising systems,” said Sean Conner, Assistant Athletics Director for Ticket Operations at TCU. “The solutions that Paciolan offers, as well as new systems that we continue to implement, provide our fans and donors with enhanced experiences with TCU athletics.”

Additionally, through a strategic partnership between Paciolan and 3D venue visualization leader Ballena, TCU implements the company’s realistic and fan friendly Seats3D and Seat Relocation Management System (SRMS) and provide their fans with the convenience to select their seats online, add or change their parking and make payments at the time of selection.

“Paciolan’s strategic partnerships integrate the technology that provides our staff, fans and donors with convenient and easy-to-use access to industry-leading systems,” added Conner. “It’s vital to offer the best solutions to our customers and ensure they receive the best services available.”

“The growth TCU has experienced over the past few years, led by Chris Del Conte, has been astonishing,” said Jane Kleinberger, Founder of Paciolan. “In conjunction with their exceptional facilities expansion, they have pioneered and delivered some of the most revolutionary technologies seen to date in college athletics, bringing the ‘stadium’ and ‘parking lot’ into the homes of their fans and donors during the renewal, upgrade and buying processes. Their success has led to many other schools now adopting their best practices.”