Accounts Retainable Supervisor – FA

The Role

The FA is looking for an Accounts Receivable Supervisor to:

  • Control and maintenance of all areas of the FA Group’s receivables ledgers and credit control/collection
  • Managing the annual Club Wembley season fee billing and collections process
  • Identifying and leading change to improve existing processes and controls where appropriate

The role will report directly into the Senior Financial Operations Manager and will manage a team of 3.

Key Accountabilities

Club Wembley:


  • Plan and lead the annual billing of CW season fees including system input, reconciliations and distribution of invoices
  • Supervise ad hoc billing requirements for the CW membership including concert, option and bid events
  • Lead and supervise the process for offering Payment Plans to CW members including taking payments by monthly Direct Debit
  • Supervise and approve outgoing payments to CW members including seat and box resale and refunds etc.
  • Supervise the process of passing unpaid accounts to external solicitors
  • Supervise settlement and termination process of disputed or unpaid CW contracts
  • Monthly reporting of all outstanding debt and progress of the debt recovery team
  • Liaising with CW members as appropriate
  • Recruit, train and supervise a temporary debt recovery team during July and August to chase unpaid Season Fees

Credit Control:

  • Supervise and support the AR Co-ordinator in the billing and collection of debt for all Group receivables including commercial contracts, sponsorship, broadcasting, event income and ad hoc requirements
  • Supervise the preparation and distribution of monthly reporting and the month end closure process
  • Ensure there is a clear process in place to provide for bad debt
  • Liaising with internal and external legal teams regarding any disputed debt


  • Supervise and development of the Accounts Receivable function comprising Credit Control and Club Wembley Finance
  • Oversight and management of the Debt Recovery (temporary team during July and August)
  • Build and manage the relationships with key stakeholders including: Club Wembley (IMG Sales and Account Management, Marketing, Operations), Legal (internal and external teams), Finance, IT, Commercial Business etc


  • Critically assess processes and lead improvement changes where appropriate


  • Executes additional tasks as required in order to meet FA Group changing priorities. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for



  • Experience in a membership/events environment
  • Customer Service experience, particularly over the phone
  • Accounts receivable experience

Technical Skills

  • Experience of leading and developing a team
  • Building and managing strong relationships both internally and with external organisations
  • Excellent written and oral communication skills
  • Extensive experience of Excel and manipulation of data
  • Proficient skills in Microsoft Office
  • Sound commercial judgement
  • Strong organisational and prioritisation skills



  • Relevant finance qualification such as qualified AAT or equivalent
  • Club Wembley product knowledge


  • Credit control experience
  • Billing experience

Technical Skills

  • Experience of Microsoft Dynamics CRM and Great Plains
  • Experience of using a ticketing system (e.g. Audience View)

What we can offer you

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Group Financial Controller – The Jockey Club

One Team: Group Financial Controller (12 month Fixed Term Contract)

Based at: High Holborn, London

Contract type: Fixed Term

Hours: 37.5 hours per week, Monday – Friday

The Jockey Club is looking to recruit an experienced Group Financial Controller to manage the group’s internal and external reporting processes, promote a best practice financial control and compliance culture, manage the Group’s shared finance centre and to provide analysis and insight for various group functions.

Role summary

The Jockey Club operates 15 racecourses nationwide including Cheltenham, Aintree, Epsom Downs, training grounds, The National Stud and Racing Welfare. The ideal candidate will have 7+ years PQ experience, strong technical and analytical skills, and excellent communication skills with the ability to distil complex financial information to a wide range of stakeholders.

Key responsibilities for this role include, but are not limited to:

  • Central control, consolidation and management of all aspects of Group reporting, including monthly management accounts process, annual Statutory accounts preparation, cash and net debt reporting tracking headroom against the JCR banking covenants, for reporting to Exec management and main Board. Preparation of management accounts of forecasts for head office functions.
  • Lead the Shared Finance function (Sales Ledger, Purchase Ledger, Treasury teams) in their development, implementing process improvement as identified and required and continuing its journey as a development ground for future finance talent across the Group. Build a culture of empowerment within that team. 
  • Head of Finance for Jockey Club Services, our outsourcing business. Responsible for pricing, contract reviews, client relationship, reporting.
  • Act as primary interface and co-ordination with the Group’s external auditors and tax advisers, to agree audit scope and procedures as well as timetable and ensure all audit deliverables including tax packs, are available in a timely manner.
  • Ownership of group chart of accounts and finance systems. Maintain strong financial controls across the group to preserve integrity of financial reporting and avoid unnecessary one off adjustments. Drive balance sheet reconciliations process and regular review of working capital movements as a priority.
  • Full ownership of the HMRC relationship for the Group. Main interface with HMRC for submission of all Group tax returns and management of VAT quarterly return processes, including MTD.
  • Responsibility for compliance with areas regulations such as CCO, SAO, off-payroll labour (IR35).
  • Working with the CFO to identify and evaluate alternative forms of structured finance for the business and optimizing the use of the Group’s assets. Transaction lead on future refinancing.
  • Actively participate and make a strong contribution to the Finance Leadership Team meetings and discussions on finance values, priorities and their implementation, as well as influencing Regional Finance Directors as appropriate.
  • Maintain and develop on-going processes of sharing and spreading best practice, with the rest of the Finance Leadership team, in all aspects of financial and management reporting.
  • Develop and maintain a strong working relationship with the CFO, Regional Finance Directors and Heads of Finance at Jockey Club Estates and the National Stud, as well as day-to-day various external stakeholders (Banks, HMRC, HBLB, JV partners, auditors).

We are looking for applications from candidates who can demonstrate the following:

  • A professional Finance qualification, ACA or ACCA certified
  • Advanced knowledge and operation of Excel functionality
  • Proven experience of working in a PQE role within a Group/matrix environment
  • Up-to-date technical skills and strong analytical capability
  • A proven track record as a self-starter, working with a wide range of stakeholders across the business, right up to CEO and Board level. The ability to set own agenda and work independently, balancing sometimes conflicting priorities
  • Strong leadership and management skills and a track record of developing both functional and management skills within a team.

Due to the requirement to travel to racecourses around the Group, the successful candidate will need to have a valid driving licence and access to a vehicle.

The closing date for applications is 20th June 2022. We reserve the right to bring this date forward should we receive a large volume of applications.