Digital Archives - iSportConnect

Digital Lead, Business Operations – Tennis Australia

Play a key role in making tennis more accessible across NSW
Join a passionate team and become part of a fun and inclusive culture
Flexible work practices, ensuring a positive work-life balance

It’s an exciting time for tennis in Australia and we have ambitious plans to continue to grow the game from grassroots through to high performance. We are transforming how we deliver tennis, with the aim of making it more accessible, to more people, more often. To help us achieve our plan we are looking for a Digital Lead – Business Operations to join our team at Tennis NSW on a full time, permanent basis.

About The Role

Reporting into the Business Operations Manager, this role will implement a strategy across a range of projects aimed at digitising the operations of tennis clubs and coaches, to connect tennis to more consumers across NSW. The role will require a high degree of hands-on support with both internal and external stakeholders to ensure identified opportunities to increase the digital capability of tennis venues in NSW are converted effectively.

Develop key relationships with various digital platform solutions
Provide a conduit between TNSW and Tennis Australia in support of adopting national digital strategies and products
Ensure that the Tennis Development field team are adequately skilled and trained in the roll out of digital platform solutions
Lead the strategy to identify, pilot, and then roll out suitable digital solutions via the wider TNSW Tennis Development Field Team
Establish localised marketing campaigns to drive consumer traffic to localised booking platforms, in conjunction with TNSW Marketing team
Provide a level of support and expertise both internally and externally in the fundamentals of local area marketing and social media

About You

What you will bring to the role:

Excellent interpersonal and communication skills with the ability to evoke the cooperation of stakeholders
Understanding of the tennis environment and the various stakeholders it engages
High computer literacy with Microsoft suite and database management, plus confidence in adopting diverse digital platforms
Ability to prioritise workloads, plan work programs and meet deadlines
Demonstrated resilience and solution focused approach to all issues
You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What’s in it for you?

Career development with a range of formal education and on the job training opportunities
Monthly health & wellbeing activities through our Serving Your Health program
Flexible working practices & a range of discounts from our sponsorship partners
Tools of the trade – vehicle, laptop and mobile phone

To Apply

If you think you’re up to the challenge, we’d love to hear from you! A copy of the position description can be found here. Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered.

Applications Close on 12th March however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.Tennis is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.

Digital Product Manager – ECB

This important and exciting role will manage the development and implementation of various digital product initiatives across the ECB Digital Portfolio. Working across the entire product suite, you will be focused on helping implement the ECB Inspiring generations strategy across the portfolio with a key focus on increasing our digital cricket audience, and overall levels of fan engagement.

This role will cover our commercial facing propositions, including the Hundred, as well as

Participation properties.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

You have a strong knowledge in product management best practice, from roadmap iteration to feature to delivery.
You have the ability to work in a multi-skilled team environment
You have a strong passion for agile methodologies and are excited by process improvement
You are comfortable managing and building out product roadmaps, and delivering multiple projects against various timelines at the same time.
You’re a clear and articulate communicator who can manage numerous stakeholders, most notably Marketing, IT, Commercial, and Participation teams.

YOU’LL BE DOING

Delivering the implementation of existing product enhancements and iterations across the commercial suite. You will also build a view of potential future product extensions across the portfolio and will be audience led when developing the product roadmap.
Responsible for evolution and continuous improvement of the digital product used to support ECB’s customer engagement platform, and our identity solution across our core commercial and Hundred properties, as well as our key recreational platform.
Working alongside Head of Digital Product and product manager peer group to manage budgets, resource, agencies, and product prioritisation, to ensure ECB receives continuous value for money across its products.
Working with the wider product and digital team to help set and manage key KPIs and metrics across the suite – ensuring the team drives decision making based on data and analytics.
Provide industry best practice advice to key stakeholder groups on digital design, website, mobile and app development advances.
Liaise with key stakeholders across the business to understand and translate customer needs into the right product development initiatives.
Working to implement some of the key fan strategies that have achieved success in the commercial space into the Participation and Growth product suite.
Working closely with the Digital Content & Product team to ensure alignment across campaigns and projects
Working closely with IT and data team to ensure the product roadmap is aligned to other key data initiatives – and supporting the IT team to deliver those priorities.

YOU’LL HAVE

At least five years working in a digital product management environment, managing
considerable budgets ideally in a B2C environment.
Demonstrable management of delivering complex website design and build projects.
Considerable experience of managing multiple external agency resources of varied sizes,
across overlapping website and app development projects against competing timescales and priorities.
Adept at making decisions based on data – be proficient and champion measuring the
success of all initiatives/products that are delivered.
A sound knowledge of, and passion, for product management best practice, including the ability to work in an agile manner within a wider delivery timeline, and promoting others to do the same.

YOU’LL RECEIVE

Holiday – 25 days a year
Volunteering – 2 days a year
Pension – Non-contributory 8% pension
Private medical insurance
Employee health cash-back plan
Long-term sickness insurance
Life assurance – four times your annual basic salary
Enhanced family friendly leave
Unmind – free and confidential access to a wellbeing app to help you manage your mental, physical, and financial wellbeing
OpenBlend – an innovative coaching and performance management tool
People Academy – a range of programmes and initiatives to help you develop and reach your
Employee Assistance Programme – 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
Free online fitness classes
30% Castore discount
Cycle 2 Work Scheme
Season ticket loan
Preferential access to tickets to England and The Hundred games

Digital Transformation Lead – RFU

England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:

• Rugby – supporting rugby from grassroots to performance level

• Commercial – building partnerships and hosting matches and events

• Running the business – ensuring our organization and people can thrive

Our culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.

Role overview

Job Title : Digital Transformation Office Lead

Department : Strategy & Insights

Reports to : Director of Strategy & Transformation

Salary Banding : £75,000 – £85,000

Job Level : Translate

Location : Hybrid (Twickenham/Remote)

Duration : Fixed Term Contract (24 months)

Nature and scope:

The RFU has been undergoing a period of significant change, responding to changes in the external environment whilst adjusting to the demands of a modern commercial governing body. The organisation is currently one year into delivering an exciting strategic plan that hopes to have a transformational impact on Rugby Union.

As part of this strategic plan, the RFU has an ambition to become a data-driven, user-centric organisation with market-leading digital capabilities that will not only transform the rugby experience for players, volunteers, and fans today but also future proof the RFU for years to come.

The Digital Transformation Office Lead will play a critical role in driving this programme of change, ensuring the initiatives that have been approved by the RFU Board are planned, delivered, and reported in a way that optimises programme ROI. The role will have direct management responsibilities for the Transformation Office but will also be required to manage a number of third-party vendors and influence a range of stakeholders across the RFU, including Board and Executive staff.

Accountabilities:

Overall delivery of the programme

• Manage the companywide digital transformation which will have significant CAPEX investment and annual OPEX

• Maintain an overall view of the Change Programme portfolio and track its progress against the agreed timetable identifying or recognising and resolving dependencies, conflicts, cross-project issues and risks

• Establish and operate effective programme governance that gives assurance to the RFU Board that the multi-million-pound investment is being utilized effectively

• Facilitate cross-project meetings to ensure appropriate resolution of risks and issues (“deep dive sessions”)

• Ensure that processes are in place to support successful delivery of transformation, including sufficient controls to highlight any risks to the transformation

• Work with a multitude of suppliers to ensure the delivery of the RFU’s transformation roadmap

• Work with internal and external colleagues to understand the overall programme finance process, financial budgets and actuals for the overall Change Programme. Ensure the budgets and actuals appropriately reflect project and programme budgets and are reported in a timely way

Communication and change management

• Work with the Strategy & Transformation Director to ensure that the wide RFU business is adapting to the digital transformation

• Define the monthly Change Programme communications that are distributed to the RFU Leadership Team and relevant internal and external stakeholders

• Develop and deliver executive messaging to senior internal and external stakeholders

• Proactively seek opportunities to engage the RFUs key stakeholders on programme matters including benefits and progress updates

Transformation Office team & programme leadership

• Set the strategic direction for the company Transformation Office and lead the team to deliver company transformation goals

• Establishing the Transformation Office as a value adding resource and ensure that all staff are aware of its offerings

• Indirect management responsibilities for a number of third party or cross organizational resources

• Collaborate and partner with technical and operational teams to gather business requirements, evaluate priorities and ensure a smooth delivery

Other

• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans

• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.

• Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation

Candidate overview

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role

Qualifications, skills & experience:

• Must demonstrate competence through previous relevant experience initiating and managing large digital transformational projects

• Strong programme planning experience and ability to manage effectively within scope, timelines, budget and quality

• Experience working in both agile and waterfall environments

• Experience and knowledge of financial and management accounting

• Competence in people management and ability to lead or support in-house and third-party teams

• Strong communication skills with the ability to influence and drive change

• Experience working with product teams

• Influencing, consensus building, and sustaining relationships – with the ability to work collaboratively

• Ability to get up to speed quickly on new issues and to make sound judgement on them

• Ability to plan and delegate workload effectively

• Ability to constructively challenge Executive level staff

• The skills to manage conflicting agendas and personalities to ensure teams can focus on delivering for the long-term good of the business

• Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours

What we can offer you

We are proud of the range of benefits we can provide:

• Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more.

• Priority access to purchase match tickets

• 25% discount in Rugby Store and EnglandRugby.com

• 25 days of annual leave and your birthday day off

• Free dental care and free access to the stadium gym

• Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7.

• After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%

• Ride-to-work scheme, eyecare vouchers and season ticket loans

About our team

At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey.

We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:

• 85% feel motivated to perform their role to the best of their ability

• 83% feel supported by their Manager

• 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home

• 83% feel informed and connected with the organisation

Digital Services Manager – Everton

Who are we: Everton, a pioneering and globally recognised football club, with a rich, successful history and an exciting future.

Founded in 1878, Everton is one of the 12 Founder Members of the Football League. The Club has been crowned league champions on nine occasions, lifted the FA Cup five times and tasted European success by winning the European Cup Winners Cup in 1985.

Everton’s proud traditions are maintained by clear values and ambitious plans for the future.

The development of a new state-of-the-art 52,888 capacity stadium on the banks of the River Mersey at Bramley-Moore Dock is well underway, providing a significant platform for further growth.

About the opportunity: We are looking for a ambitious and innovative Digital Services Manager to join our forward-thinking Engagement and Communications department here at Everton Football Club.

As our Digital Services Manager you will ensure we are utilising our digital platforms and solutions in the most effective way possible to help hit objectives on content delivery, fan engagement, fanbase growth and revenue generation.

We engage with a number of stakeholders to help deliver innovative and intuitive service to supporters and beyond and the Digital Services Manager plays a pivotal part in working closely with these parties to ensure the Club gets the very best value from its investments.

Other core responsibilities you will cover as part of this role include:

Liaison and account management with key digital agencies and suppliers
Providing digital services on matchdays and at club events
Coming up with innovative ideas and solutions to benefit all areas of the Club
Research and benchmarking across the digital and sporting landscape
Help plan and execute digital strategy focussed around our new stadium

Who we are looking for; Essentially, we are looking for a passionate individual who has previous experience of managing digital platforms, working with agencies and service providers and who has an understanding of broadcast and production processes.

If you have got a solution for any problem and or a new idea for every new campaign, we want to hear from you. This role requires a sound knowledge and understanding of key app and website technology, social media platforms and the wider digital landscape. You must also be able to use this knowledge to look at analytics and other relevant data to help inform decisions on the potential direction for Everton’s digital offerings – and be able to utilise this information to highlight the value of a given solution to the club.

At Everton Football Club we are ambitious, determined and authentic. If f you feel you have the experience and the expertise we are looking for, we would love to hear from you!

This position is on a permanent basis, based at the iconic Royal Liver Building but with the opportunity to also work from home on a hybrid basis – and will be contracted to 35 hours per week.

The closing date of this advert is Tuesday 19th July 2022.

The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process, we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact our Recruitment Team via email – careers@evertonfc.com

The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Operational Account Manager – InCrowd

The Overview

A full-time role with a permanent contract
A key member of the Account Management team
Day-to-day responsibility for managing client relationships and requirements
A competitive salary commensurate with your experience will be offered
A hybrid working environment with office days based in London

The Role

We are looking for an Account Manager to expand our client Account Management team and be the primary point of contact for several of our key clients across multiple sports vertices.

The person will be required to work with clients to understand their needs and objectives, suggest how they can achieve these using our digital technology products, continually expand the development roadmap for the client and communicate these requirements to our internal development and operational teams to ensure successful delivery.

This role is vital in ensuring our clients achieve value from their investment in InCrowd’s technology and that through this success we are able to add new developments and features, growing each client account.

Through a close working relationship with clients, the candidate will also help feed into the internal product roadmap, utilising feedback and requirements from clients to help ensure our products remain market leading and relevant.

Required Skills and Experience

An excellent relationship manager who can communicate effectively with stakeholders of all levels both internally and externally
Excellent at planning, organisation and documentation
Ability to deal with competing demands in a fast-paced environment
Experience in a similar role (account management, project management, business analyst or equivalent)
A commercially minded individual
Friendly and personable with the ability to build a rapport with people they meet and deal with
Confident and articulate when engaging with clients
The ability to successfully manage difficult situations and conversations
A self-sufficient individual who is happy taking the lead

Desirable Skills and Experience

Experience working with digital marketing technologies (e.g. apps, websites, CRM, marketing technologies)
3 years + experience in a similar role
Project management or project delivery experience
Experience working with high profile brand/rights holder campaigns
An understanding of the world of sports sponsorship
A passion for sport
Experience of working in a fast-paced agency or product business environment delivering for brands or rights holders
Understanding of agile working and development teams working in sprints
The ability to communicate in other languages, particularly Spanish
Experience utilising relevant project and account management software such as Slack, Jira, Forecast, etc.

What will you be doing for InCrowd?

Developing and overseeing key relationships and day-to-day client management
Working with clients to use our digital technology to help achieve their business objectives
Keeping track of client projects and tasks ensuring they are delivered on time and clients are informed accordingly
Ensure clients extend their agreements and take advantage of our ever growing suite of digital assets
Visiting clients in the UK to build relationships
Working with other individuals internally to ensure issues are addressed, client work is delivered and to provide product feedback
Reporting into our Commercial Account Director to provide status updates and working collaboratively with other Account Managers to ensure client happiness and business success

What we offer

A friendly but challenging working environment
A great work-life balance. We have moved to the new normal where we offer the option to work from home or other quiet environments, but combined with the opportunity to come together for collaboration, team building and social events
Company benefits include 25 days holiday, pension contributions, cycle and transport schemes, working from home support schemes and provision of quality technical equipment.
Support for additional training and education

We are a group of highly skilled individuals with a healthy, friendly, creative and relaxed environment. There are often sporting and team events you can join if you wish and we like to nurture and support each other – research groups, training and conference budgets are part of our culture.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age or disability status.

Up for the challenge?

Our recruitment process will focus primarily on your values and energy for the role. We are looking for someone to help develop a key part of our organisation and progress within our company.

Please send your CV to jobs@incrowdsports.com

Strategic Account Manager – InCrowd

The Overview

A full-time role with a permanent contract
A key member of the Account Management team
Day-to-day responsibility for managing client relationships and requirements
A competitive salary commensurate with your experience will be offered
A hybrid working environment with office days based in London

The Role

We are looking for an Account Manager to expand our client Account Management team and be the primary point of contact for several of our key clients across multiple sports vertices.

The person will be required to work directly with clients to understand their needs and objectives, suggest how they can achieve these using our digital technology products and continually expand the development roadmap for the client, whilst exploring new growth opportunities.

This role is vital in ensuring our clients see value from their investment in InCrowd’s technology and services, and that through this success we are able to continually develop the accounts.

Required Skills and Experience

An excellent relationship manager who can communicate effectively with stakeholders of all levels both internally and externally
A commercially minded individual, who looks to seek out new business opportunities
Highly organised and intuitive individual who enjoys problem solving
Ability to deal with competing demands in a fast-paced environment
Experience in a similar role (account management, digital project manager, digital marketing manager) within Sport or DIgital
Friendly and personable with the ability to build a rapport with people they meet and deal with
Confident and articulate when engaging with clients
The ability to successfully manage difficult situations and conversations
A self-sufficient individual who is happy taking the lead

Desirable Skills and Experience

Experience working with digital marketing technologies (e.g. apps, websites, CRM, marketing technologies) and data
3 years + experience in a similar role
Project management or project delivery experience
Experience working with high profile brand/rights holder campaigns
An understanding of the world of sports sponsorship and business
A passion for sport
Experience of working in a fast-paced agency or product business environment delivering for brands or rights holders
Understanding of agile working and development teams working in sprints
Experience utilising relevant project and account management software such as Slack, Jira, Forecast, etc.

What will you be doing for InCrowd?

Developing and overseeing key relationships and day-to-day client management
Working with clients to use our digital and data technology to help achieve their business objectives
Responsibilities:
- Oversee the commercial success of specified accounts, ensuring we deliver value for clients, whilst also delivering value back to our business.
- Acting as the conduit between the client and internal Project and Delivery team in building out digital enhancement road maps and specifications
- Manage the day to day running of specified accounts, ensuring contractual commitments are adhered to, new opportunities are uncovered and ultimately the client becomes an InCrowd ambassador
Guiding on best practice activation, engagement and fanbase growth initiatives to help achieve the clients objectives (e.g. across memberships, video streaming or ticketing)
Produce relevant, timely reports for both the client and Account Directors, highlighting performance of InCrowd in supporting the clients commercial objectives and making recommendations
Support new business in pitch presentations, costings and providing case studies of successful account metrics
Keeping track of client projects and tasks ensuring they are delivered on time and clients are informed accordingly
Ensure clients extend their agreements and take advantage of our ever growing suite of digital assets
Visiting clients across the UK (and abroad where needed) to build relationships
Reporting into our Commercial Account Director to provide status updates and working collaboratively with other Account Managers to ensure client happiness and business success

What we offer

InCrowd offers a healthy, friendly and creative environment. We are proud of our culture and excited about the next steps for the company.

We also offer:

Company benefits.
Access to high profile sports events
Support for additional training and education.
Social events throughout the year both in person and online
Opportunity for significant career progression in a fast-developing team.
Hybrid work offering

Up for the challenge?

Send us your CV and something that shows us why you’re perfect for the role. This can be anything; a covering email, a video or perhaps a case study of previous work….. we want to find out more about you.

Senior Digital Manager (China) – NBA

The position will work with NBA China’s key Digital media partner to co-create unique NBA digital experiences, value added products and events, to promote NBA brand, drive NBA innovation and fans growth in China, while support partner’s membership system, user experience and business expansion.

The position will be responsible for design, manage and provide value added service, content and other products that can benefit NBA and partner’s memberships; Develop and execute co-branded campaigns to promote key initiates of the NBA and partners, with initiatives spanning across Content, Events, Digital Collectibles, Gaming, Merchandise and Youth Basketball, among others, utilizing the tools and assets from the NBA and partners.

MAJOR RESPONSIBILITIES

· Design and execute innovative value-added services to help partner and NBA membership growth; include but not limited to content, virtual product, digital collectibles, joint membership, merchandise, and O2O events etc.

· Work with in- and external stake holders to manage the full life cycle of NBA digital collectibles. Including requirements coordination, product design, marketing promotion, accomplishments and revenue tracking, marketing + channel effectiveness measurement and optimization, performance and opportunities evaluation etc.

· Develop campaigns in collaboration with NBA digital partner during key season tentpoles (Global Games, NBA Tip-Off, All-Star Weekend, Playoffs and Finals, Draft), to promote related products, initiatives and both side’s memberships.

· Identify new promotion channels and fan acquisition opportunities.

· Work closely with internal BUs to identify collaboration needs and define requirements on partner’s platforms. Assist in developing project plans and timelines.

· Provide insight and support to institutional campaigns. Work with internal and external stakeholders to ensure effective and efficient execution of projects.

· Manage vendors on various projects, establish KPIs, evaluate results and ROIs, and track progress to goals.

· Stay up to date with next generation internet experience, digital product, digital collectibles, marketing, entertainment, social media trends, strategies and players.

REQUIRED SKILLS/KNOWLEDGE

· Proven track record in working with successful digital product or membership system;

· Knowledge and understanding of digital collectibles, gaming, cross membership, value added services for end users, cross-border marketing;

· Able to manage full project life cycle, including planning, resource gathering, execution, analysis, reporting and presentation.

· Strong knowledge of the NBA, basketball and sports industry.

· Great understanding of existing and next generation of basketball and pan-entertainment fans.

· Ability to understand and learn new systems quickly and maximize the potential of available tools.

· Ability to understand complex ideas and problems with strong ability to identify, communicate, and advocate for solutions at both high and granular levels.

· Strong ability to develop analysis, interpretation, and presentation

· Fluent in oral and written English and Mandarin Chinese.

EXPERIENCE NEEDED

· 5+ years of experience in digital industry or key digital platforms, familiar with membership product/system of digital platforms, with experience in promoting consumer membership.

· With exposure to digital product strategic planning, design, operation, marketing, data tracking, O2O events, monetization and supplier management etc.

· Experience in collaborating with multiple parties and managing projects.

EDUCATIONAL BACKGROUND REQUIRED

· Bachelor’s or advanced degree

· Experience in digital product management and operation

· Experience in membership product and digital collectibles is a plus

Digital Learning And Projects Manager – The Premier League

Overview

The Premier League is responsible for the development of the Professional Game coaching workforce in partnership with the Professional Game partner organisations (PL, FA, EFL, PFA, LMA) via the ongoing delivery of the Integrated Coaching Strategy (ICS.) The Premier League have developed a long-term strategic plan named the Elite Coaching Plan (ECP) with the goals of; 1) Elevating the quality of the English Coaching System and; 2) Changing the global perception of the English Coaching System.

The role

The purpose of the role is to project manage learning and technology-based projects that support the coaching workforce across all Premier League and EFL Clubs. As a Digital Learning and Project Manager you will:

· Develop and project manage the digital learning strategy for the wider professional coaching workforce within Premier League and EFL Clubs

· Assist with the creation and implementation of coach development and support content through the innovative use of technology and digital learning strategies

· Harness the role of the Learning Management System (LMS) – the Premier League’s virtual learning environment – to enhance coach engagement and experience

· Work closely with the Digital Learning Lead to design programmes in line with the ‘Premier League Learning Approach’

· Develop and implement blended learning concepts including the use of different delivery methods and media (e.g. face to face, e-learning, apps, eBooks, video, podcasts, virtual classroom and other digital tools)

· Manage the rollout and content production of a new Pro Game Coach App and work with the professional game partners (FA, EFL, PFA, LMA)

· Drive consistency in solution design, using digital learning best practice and innovation while continuously building knowledge of new digital learning solutions, keeping up to date with new thinking

· Work closely with all project staff to ensure that systems and processes across ECP projects are coherent

· Manage relationships and communicate with stakeholders including Clubs and Professional Game Partners including the PFA, EFL, FA, and LMA

· Perform any other duties or responsibilities as the Premier League may reasonably require

Requirements for the role

· Experience managing Digital Learning projects applying project management methodology on large-scale, high profile projects (ideally in elite sport)

· Understanding of Instructional Design

· Professional qualification in project management or similar

· Proficiency in Microsoft Office

· High level communication (oral and written) skills

· High level emotional intelligence and interpersonal skills

· High level planning and organisational skills

· Leadership – experience in implementing a project vision

· DBS clearance – to be obtained via Premier League, prior to job offer

Nice-to-haves for the role

· Degree level or equivalent

· Experience of working in education and the Football industry

· Understanding of the principles of Coaching and Coach Development

The Premier League is an equal opportunities employer and welcomes applications from all sections of the community. All appointments will be made based on merit.

To apply, please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Sunday 17 April 2022.