Digital Product Lead – Chelsea
Chelsea

As a member of the Chelsea team, you will become part of a long and proud history in the heart of iconic west London, which dates to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea is a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

We’re looking for a Digital Programme Lead to take ownership of the Club’s official web and app platforms, overseeing the entire lifecycle of digital products, from inception to launch.

Duties include:

• Develop and lead the execution of Chelsea’s digital product strategy for the 5th Stand App, to ensure the platform continues to drive growth, meet strategic objectives and growth targets.
• Accountable for the digital product strategic roadmap. Identification and prioritisation of product opportunities, driven by qualitative and quantitative insight.
• Ensure that all new products are ready for launch as part of the product development cycle and accountable for final sign-off before features go live.
• Understand fan needs and anticipate fan demands to develop a world-leading digital experience.

Must Haves/qualified by demonstrable experience to the level required:

• Demonstrable experience of delivering digital products with case studies of rapid growth
• Ability to craft a product vision (short to long term) and convert that into a concrete strategy.
• Proven experience launching new features and capabilities as well as optimisation of existing features and journeys.
• Experience in delivery of websites and mobile apps in an Agile environment
• Strong background in managing and influencing third party agencies.
• Relevant industry experience, with thorough knowledge of the competitive landscape
• Strong experience collaborating with technology engineers and product design teams to evolve customer experiences.
• Experience balancing multiple priorities and dealing with ambiguity.
• Experience working in an agile development environment.
• Experience of planning & technical project management

Nice to Haves:

• Experience of running large multi-faceted projects within the football, sports, or entertainment sector

What We Offer:

Our commitment to Equality, Diversity, and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people, and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate

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