Fan Engagement Specialist – NBA

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19, including having received a booster when eligible. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.

NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Position Summary: 

This position will play an important role in supporting the maintenance of positive relationships with our fans. In addition to handling fan questions, comments and requests, the Fan Engagement Specialist also provides support in reporting on key trends, issues and topics of interest. The ideal candidate should possess an affinity for sports as well as a general interest in communications.

Major Responsibility: 

  • Monitor and respond to fan mail received via email, as well as postal mail and voicemail 
  • Compile and distribute regular reports on key trends, issues and topics of interest among fans 
  • Maintain and update Fan Engagement databases and contact lists 
  • Assist with additional writing and editing for the Strategic Communications group as needed 

Required Skills/Knowledge: 

  • Knowledgeable and passionate about the NBA, WNBA, NBA G League and NBA 2K League and their players, coaches and teams 
  • Excellent written and verbal communication skills 
  • Ability to prioritize and multitask 
  • Ability to balance speed with quality and accuracy 
  • Highly organized with an extraordinary attention to detail 
  • Ability and willingness to work both independently and as part of a team 

Education:

Bachelor’s degree, preferably in communications or a related field

Salary Range:

  • $60,000 – $65,000 per year 

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

Director NFL+ – NFL

The NFL+ content lead will play a key role in defining the content direction for NFL+, a direct-to-consumer product. This role will work with internal stakeholders to ideate and execute premium football content, both in- and out of season.

An ability to think creatively, a passion for football, solid digital content experience, and knowledge of all aspects of production are important in this role.

This role is in-office and located in Los Angeles.

Responsibilities

  • Ideate and ensure delivery of content tailored to engage, inform, entertain, and retain NFL+ subscribers 
  • Create a content calendar with the goal of keeping subscribers engaged year-round 
  • Work with content producers to keep projects on deadline and on par with quality expectations 
  • Work across key league teams, including Strategy, Events, Product, Marketing, Legal, Talent, and Production 
  • Leverage analytics effectively and creates reports/insights to understand audience preferences and build/adjust content plans accordingly 
  • Has strong working knowledge of the NFL, including current players, storylines, trends and schedules with respect to the NFL season as well as its year-round events 

Salary / Pay Range 

  • This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range 

Required Qualifications

  • Basic Qualifications: 
  • 5-7 years of experience in digital content/production environment 
  • Experience bringing content from initial creative development to distribution 
  • Full schedule availability, including nights, weekends and gameday 
  • Ability to think big around the NFL’s direct-to-consumer offerings 

Preferred Qualifications

  • Has a working knowledge of cinematography, editing and graphics. 
  • Direct-to-consumer experience is a plus 

Other Key Attributes / Characteristics

  • An ability to think creatively 
  • A passion for football 

Physical Demands 

  • N/A 

Travel 

  • Occasional travel required 

Terms /Expected Hours of Work 

  • NFL employees are required to work 40 hours per week 
  • Occasional weekend work required

Senior Manager, Marketing Technology – Los Angeles Rams

Every year, the Los Angeles Rams bring together millions of fans across the country and around the world, as we play for the chance to be named the best team in the NFL. But the Rams are about much more than just football. As an organization, we strive to make Los Angeles better by connecting people through sport, both on and off the field. We are about the legacy of fandom that brings together generations of families year after year, we are about the excitement of sport and live events – an experience that cannot be replicated, we are about our community and making a meaningful impact in the world around us, and we are about ensuring we embody and represent the diversity and uniqueness of our city, Los Angeles. Following the opening of SoFi Stadium, and more recently, winning Super Bowl LVI, the Los Angeles Rams are at an exciting stage of growth and are looking for passionate individuals that have the desire to be a part of something bigger.

As the Sr. Manager, Marketing Technology you will lead the discovery, implementation, adoption, and continuous improvement of platforms that enable a robust data-driven strategy for our marketing and partner teams. In your role you will deliver strategies, solutions, and tactical support across a variety of functions including digital marketing and advertising, creative and content, database and analytics, information technology, sales/service, and sponsorship. The MarTech leader will develop the marketing technology roadmap and ensure the health of the ecosystem by prioritizing stakeholder alignment, new product discovery, vendor relationships, backlog management, value-delivered reporting, and system health monitoring.

Job Responsibilities:

  • Lead the creation and implementation of an end-to-end, multi-year product roadmap for marketing technology in partnership with key stakeholders that meet current and future organizational needs; continually evaluate roadmap potential updates as new technology becomes available
  • Work in close collaboration with various teams across the organization to understand individual and macro needs, outcomes and value and ensure roadmaps are aligned to those needs, outcomes, and value
  • Project management of all new marketing technology implementations, including managing timelines, coordination with IT team, and ongoing reporting of critical deliverables
  • Manage overall audience enablement for marketing, sales, and service end-points including system connectivity, automation of data refreshes, manual ad-hoc list pulls, and ongoing optimizations
  • Track product adoption, system performance, unnecessary redundancies, and value delivered of marketing technology
  • Manage fan data operations to improve database usability, grow unique fan records, increase match rates, and expand fan profiles through data acquisition
  • Perform vendor sourcing, RFP’s, and handle all legal requirements for marketing technology
  • Own data privacy management, including the implementation of new technology and processes to be compliant with relevant mandates as well as fulfilling privacy inquiries
  • Build positive relationships with strategic partners and influence the efficient usage of marketing capabilities
  • Create and update training and process documentation on each piece of marketing technology

Experience:

  • 8+ years of experience supporting marketing technology solutions
  • 5+ years experience with database and analytical software, which may include SQL, SPSS, Azure, Q, PowerBI, Tableau or similar
  • 3+ years experience managing a marketing technology team
  • 2+ years managing a budget, projecting and tracking expenses
  • Bachelor’s degree in Marketing, Business, Information Technology, Statistics, or related field required
  • Hands-on experience implementing AND ongoing product ownership of both large-scale marketing technology platforms and small-scale, specialty solutions is required
  • Extensive knowledge of marketing automation platforms, customer data platforms, data warehousing, personalization enablement, and data-driven marketing principles is required
  • Extensive experience in matching technology solutions to data-driven marketing, segmentation, personalization, and attribution principles; passion for attacking opportunities and solving issues via cutting-edge technology
  • Vast Experience in data collection and cleansing, match/merge, and audience creation and resolution
  • Experience enacting and administering data privacy policies according to various legislations is preferred
  • Skilled in educating organizations on the principles of marketing technology and gaining buy-in within organizations on new concepts
  • Ability to implement and maintain substantial tech systems with lean resources
  • Strong project planning, critical thinking, problem solving and organizational skills w/heavy attention to detail
  • Experience sourcing vendors, drafting RFPs, and working with internal teams to conduct due diligence
  • Comfortable leading organizations through influence and relationship-building without direct authority or control; must have an entrepreneurial mindset while remaining focused on cross-team collaboration
  • Ability to work with little oversight while regularly updating stakeholders on progress and timelines
  • Excellent communication and interpersonal skills and comfortable presenting to all levels of the organization
  • Strong time management competency and the ability to multi-task within a fast-paced environment
  • Ability to work flexible hours as needed, including but not limited to evenings, weekends and holidays

The Los Angeles Rams are proud to be an Equal Opportunity Employer. 

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.

Desired Skills and Experience

Experience

  • 8+ years of experience supporting marketing technology solutions
    5+ years experience with database and analytical software, which may include SQL, SPSS, Azure, Q, PowerBI, Tableau or similar
    3+ years experience managing a marketing technology team
    2+ years managing a budget, projecting and tracking expenses

Loyalty Program Manager – LA Clippers

The Loyalty Program Manager will research, create, and launch a loyalty program for the LA Clippers and Intuit Dome. As Manager, you will work with technology, marketing, sales, and communications departments to deliver a best in class product. You will work with external partners and vendors to grow our global fanbase by incentivizing and rewarding fans for actions in and outside of the arena.This is a full-time role based out of our DTLA office and is eligible for our competitive benefit offerings including medical, dental, vision, 401(k) plan with company contribution, Well-Being Allowance, and more.The LA Clippers are committed to providing a safe and healthy workplace. New members of our team must be fully vaccinated for COVID-19 and will need to provide verification of vaccination for COVID-19 at least seven days prior to their start date. Fully vaccinated refers to at least two (2) weeks after the final dose on a two-dose vaccination series (Pfizer or Moderna) or at least two (2) weeks after a single dose COVID-19 vaccination series (Johnson and Johnson).

What You Will Do

  • Serve as the day-to-day operations leader for LA Clippers & Intuit Dome loyalty program. 
  • Work with multiple internal and external teams to develop and manage B2C loyalty reward programs, promotional campaigns, and communication. 
  • Manage and address program requirements and updates, including appropriate team members to ensure SLAs and KPIs are met. 
  • Troubleshoot/research when issues come up and raise to appropriate team for resolution. 
  • Work with the Analytics team to deliver program data and insights. 
  • Identify and explore opportunities for data acquisition through program participation. 
  • Work closely with Finance team to manage accurate accounting methods for the program. 
  • Ensure that the program remains up to date with larger Loyalty industry advancements and technological developments. 

Your Background, Skills And Qualifications

  • 3+ years of hands-on product management experience, or equivalent combination of education and experience. 
  • Experience in operation and management of Loyalty programs or other marketing programs. 
  • Demonstrated dedication with the ability to lead projects from origin through execution. 
  • Stay current on the shifting digital landscape in the areas of privacy and identity, loyalty industry advancements, and technological developments. 
  • Ability to learn, contribute and flourish in a fast-growing, dynamic environment.
  • Effective interpersonal skills, both oral and written. 
  • Self-starter and entrepreneurial spirit with hands-on approach towards business. 

The LA Clippers are a proud equal opportunity employer. It is our desire and intent that all employees enjoy a healthy professional business working environment that is free from discrimination and harassment.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Senior Marketing Manager – Dallas Mavericks

The Director of Marketing – Ticketing will work with the Chief Marketing Officer.

Job Duties

  • Assist CMO with developing, planning, implementing, analyzing, managing, and budgeting current and new marketing programs & initiatives to generate ticket sales revenue and engagement.
  • Work closely with Corporate Sponsorship Senior Staff to effectively market sponsorship campaigns, and identify target markets, and corporate partners throughout the season.
  • Develop and help execute strategic marketing to extend brand awareness, build customer engagement, and generate/meet revenue goals.
  • Contribute to the formulation and implementation of season’s marketing plan and the development of goals and objectives.
  • Assist in developing and executing all sponsorship marketing plans, creating collateral, including but not limited to marketing rights, in-game and in-market activation, hospitality, and special events.
  • Management of copy and creative to supplement the above through TV, radio, print, website, outdoor, email, team collateral, digital, social and incremental bater with advertising mediums in the market.
  • Act as the liaison between all internal Mavs departments on sponsorship opportunities and help execute contractual marketing assets received by Mavs Partners, but not limited to legal guidelines on player usage.
  • Maintain detailed planning records, utilizing project management, recap, creative and traffic tools.
  • Manage relationships with key partners/vendors to effectively market team inventory.
  • Negotiate barter/promotional agreements with major media outlets including outdoor, print, digital, etc to further support or enhance team programs.
  • Work closely with and build relationships with NBA on team and league level, sharing and creating best practices across the league.
  • Create and manage Digital Marketing calendar and track all marketing assets internally and externally.
  • Manage and drive digital marketing. Plan, execute and measure results to drive revenue and engagement for team. Evaluate emerging technologies while recognizing new and creative growth strategies.
  • Digital Marketing – provide support to Digital Marketing Staff (email marketing, web, and social) to create and expand digital marketing efforts, while providing thought leadership and perspective for adoption.
  • Game Operations – generate new ideas, manage and execute marketing ticket sales needs for in game presentation, theme nights, group nights, and fan engagement opportunities.
  • Merchandise – provide support to Director of Merchandise on marketing of team merchandise objectives. Managing and creating marketing programs and initiatives to generate sales revenue. 
  • Street Team Marketing – manage and research events for street team grassroots marketing events. Managing and creating collateral to promote ticket sales and Mavs initiatives, managing budgets, negotiating booth space, etc.
  • Perform other duties as assigned.

Requirements

  • 6+ years of sports and/or entertainment industry experience required 
  • Bachelor’s degree in Marketing, Advertising, Business or related field from a four-year college or university
  • Proven ability to lead through influence, flexibility, and diplomacy
  • Demonstrate knowledge of the principles, practices, and terminology of advertising, marketing, and public relations programs
  • A strategist capable of implementing long and short term integrated marketing plans
  • Experience working with and influencing senior leaders and business partners by providing guidance and direction on marketing objectives
  • Organized, energetic individual capable of working effectively in high-pressure, fast-paced environment
  • Critical thinker and self-starter willing to work proactively to identify key business priorities and work across teams to implement solutions
  • Strong organized skills, written & oral communication skills, team-oriented
  • Ability to multi-task and prioritize workload 
  • Proficient with Microsoft Suite
  • Ability to work evening, weekend, and holiday hours (as required by the NBA season) 
  • Vaccinated

Preferred Qualifications

  • Knowledge of the Dallas market

The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Director, NFL+ Content – NFL

Job Description

Overview / Objective

The NFL+ content lead will play a key role in defining the content direction for NFL+, a direct-to-consumer product. This role will work with internal stakeholders to ideate and execute premium football content, both in- and out of season.

An ability to think creatively, a passion for football, solid digital content experience, and knowledge of all aspects of production are important in this role.

This role is in-office and located in Los Angeles.

Responsibilities

  • Ideate and ensure delivery of content tailored to engage, inform, entertain, and retain NFL+ subscribers 
  • Create a content calendar with the goal of keeping subscribers engaged year-round 
  • Work with content producers to keep projects on deadline and on par with quality expectations 
  • Work across key league teams, including Strategy, Events, Product, Marketing, Legal, Talent, and Production 
  • Leverage analytics effectively and creates reports/insights to understand audience preferences and build/adjust content plans accordingly 
  • Has strong working knowledge of the NFL, including current players, storylines, trends and schedules with respect to the NFL season as well as its year-round events 

Salary / Pay Range 

  • This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range 

Required Qualifications

  • Basic Qualifications: 
  • 5-7 years of experience in digital content/production environment 
  • Experience bringing content from initial creative development to distribution 
  • Full schedule availability, including nights, weekends and gameday 
  • Ability to think big around the NFL’s direct-to-consumer offerings 

Preferred Qualifications

  • Has a working knowledge of cinematography, editing and graphics. 
  • Direct-to-consumer experience is a plus 

Other Key Attributes / Characteristics

  • An ability to think creatively 
  • A passion for football 

Physical Demands 

  • N/A 

Travel 

  • Occasional travel required 

Terms /Expected Hours of Work 

  • NFL employees are required to work 40 hours per week 
  • Occasional weekend work required

Commercial Management and Integrated Partnerships – NBA

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19, including having received a booster when eligible. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.

NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

Position Summary:

This position will service key strategic NBA integrated marketing partner relationships with a special focus on supporting partnerships in the NBA’s Fantasy and Gaming ecosystem. This individual will focus on the day-to-day relationship management and oversee activation efforts of various global marketing partner accounts across the NBA, WNBA, NBA G-League and USA Basketball.

Major Responsibilities:

  • Oversee the development and fulfillment of Integrated Marketing partners’ full sponsorship portfolios across NBA, WNBA, NBA G League, NBA 2K League and/or USA Basketball properties
  • Serve as lead on the account team responsible for managing day-to-day partner activation processes, including: activation planning and approvals, promotional development, media planning, financials, advertising creation and approval, event coordination, including at international events, and results tracking, which will require collaboration across multiple departments
  • Serve as day-to-day contact on partnership matters ranging from activation strategy to contractual deliverables
  • Provide partnership expertise in the comprehension of contractual elements and understanding of the leagues’ and partners’ business goals/target audiences/marketing strategy and knowledge of best practices and industry news
  • Develop upsell opportunities that align with brand objectives
  • Develop and leverage strong relationships and build credibility with external partners and their lead agencies
  • Build effective working relationships and strong consensus with key NBA constituencies including: sub-departments within Global Partnerships and Media, Events, Public Relations, Legal, Marketing, Social Responsibility, Team Marketing & Business Operations, Player Marketing, and all affiliate leagues
  • Oversee budgets for partners including leading the annual budget planning process; requires fluency in our financial reporting and pipeline management system
  • Execute against partnership goals and success metrics and implement a measurement plan for monitoring effectiveness and providing regular reporting
  • Participate and lead additional marketing partnership business transformation projects (e.g. new projects, new sellable assets, global integration)

Required Skills/Knowledge:

  • Minimum 6 years professional experience in relevant field (marketing, advertising, account management, or brand management) with experience in the fantasy and sports betting field highly valued
  • Successful experience in developing marketing and event strategies for clients and a strong understanding of marketing and promotions, including demonstrated experience in developing and implementing successful marketing programs
  • Demonstrated relationship management skills both internally and externally (including with senior executives); ability to adapt to various personalities and working styles
  • Excellent communication skills, both written and verbal
  • Presentation skills, including the ability to create and lead presentations
  • Strategic thinker who is able to execute current partner strategy and identify areas of optimization/opportunity
  • Strong financial and analytical skills; ability to create internal and external reports
  • Solid understanding of sponsorship activation including events, media, marketing rights, content, etc.
  • Ability to forecast issues in projects and problem solve with various constituents
  • Must be highly motivated, proactive, self-starter with high energy and team spirit
  • Enjoys fast paced and challenging work environment
  • Proficient in Microsoft Word, Excel and PowerPoint

Education:

  • Bachelor’s degree required

Salary Range:

  • $130,000 to $140,000 per year

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

Director, Digital Product – Chicago Bulls

The Chicago Bulls are building a future-looking marketing capability that applies a combination of data, technology, community and creativity to drive fan development and support organizational growth. The Marketing group is made up of four teams – Integrated Marketing, Digital Marketing, Product and Brand & Fan Development. The Product Director will be the lead for the Product team and will be responsible for ensuring that the Bulls’ digital products offer fans extraordinary experiences while helping drive progress against our business objectives.We are seeking a highly motivated, analytical, strategic, and innovative Director to join our Product team, tasked with leading all aspects of our efforts to build outstanding owned products that support both our marketing & revenue functions.In this role, you will lead a small product team while collaborating with employees from a number of different teams. Your day-to-day responsibilities will focus on driving our owned product strategy – namely Bulls.com and our mobile application – but you will also have a voice in other fan-facing technology conversations.The right candidate will blend being both passionate about product but also sports – and will have a strong understanding of how high-quality products can be highly impactful for a sports organization.Responsibilities

  • Develop and implement a product strategy (primarily Bulls.com and our mobile application) that blends building strong fan experiences with driving progress against organizational priorities
  • Develop annual objectives for the team and report back on progress on an on-going basis
  • Build short- & long-term roadmaps that keep our products evolving and give the organization transparency into where we’re heading and various project schedules
  • Take ownership of driving adoption of our products and priority/ new features
  • Oversee the measurement of the success of features, content, and events and ensure we’re optimizing their performance through testing iteration
  • Develop platform specific critical metrics and collaborate with our Business Strategy & Analytics team to create dashboards to show performance
  • Champion building strong user-experiences across all our digital touchpoints
  • Understand and emphasize the importance of integrating user data from the products into the Bulls broader technology stack
  • Build relationships across the organization to understand where our product strategy can support departmental objectives
  • Build strong relationships with the NBA and our app developer to understand opportunities coming down the pipeline and influence future priorities
  • Constantly be driving innovation within our products to create new & impactful fan experiences, including ensuring that we’re getting fan feedback on our products
  • Always be looking for ways to make our products more efficient or have a greater impact on our business
  • Regularly monitor & evaluate external technology vendors who are looking to innovate on the fan experience
  • Lead a team of three, helping prioritize high-impact work and developing the individuals as employees.

Skills, Experience And Qualification RequirementsThe right candidate will offer strong product expertise but will also likely be a sports fan too – as it’s meaningful to be able to look through the product lens from a fan’s perspective.

  • A bachelor’s degree is advantageous, but not required. Priority will be given to candidates with strong work experience and ability to reflect the rest of the requirements
  • Consistent track record over multiple years of driving product strategy & adoption
  • Proven track record of managing & developing team members
  • Ability to interact with individuals from the top to the bottom of an organization
  • Experience as an innovative thinker, able to conceptualize new ideas and then bring them to life
  • Being a critical thinker, a problem solver & having strong attention to detail are all crucial traits
  • Strong communicator, with good presentation skills
  • Comfortable looking at data and able to pull insights from data with ease
  • Comfortable with servant-based leadership – this will be a hands on role given the size of the team

Must have received the completed COVID-19 vaccination by date of hire to be considered. Proof of vaccination required. Legally recognized exemptions regarding vaccination status will be considered.We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

Head of Business Analytics and Insights – New York Mets

The Head of Business Analytics & Insights will be responsible for leading a world class team of high performing data analysts, data scientists, market research analysts and visualization engineers that provides insights to support enterprise initiatives. This is a great opportunity for a leader that relishes innovative data solutions, passionate about analytics and enjoys leading a motivated team to support the strategic needs of the various business. 

The ideal candidate will have a proven track record in data acquisition and management, finding insights from large data sets, and product innovation, with a special focus on interdepartmental collaboration.

You will have exposure to and partner closely with senior leaders to drive impact and results. You will also drive strategies with insights with effective communication and strong technical skills to develop and oversee complex analyses. Additionally, you must possess the rare ability to not only deeply understand data, but also to socialize those insights and takeaways efficiently and accessibly.

Essential Duties & Responsibilities:

  • Drive a deeper understanding of our fans, partners, and business and serve as a trusted partner that provides data-driven insights to inform strategy and aid in decision making
  • Partner with key stakeholders (including Ticketing, Partnerships, Marketing, Finance, Guest Services, Venue Services, Retail, Ballpark Operations and Technology) to meet analytical needs and continuously improve our insight-creation capabilities
  • Build insights at scale – elevating our foundational data systems and analytics to allow for faster, better, and more systematic insights
  • Identify and champion new analytics and research opportunities that improve the quality and effectiveness of reporting and insights throughout the organization
  • Turn business opportunities into the right research questions; pursue and guide the best research approach including qualitative and quantitative insight programs that will create excellent
  • Establish processes that promote the dissemination, usage and adoption of analytics and research insights across the organization
  • Create an analytics-driven business culture that enables the team to work cross-functionally on key business initiatives and strategies
  • Train business users of various skill sets to enable ‘self-service’ analytics; advocate for data-driven decision and frameworks via empowerment of data usage across the business
  • Partner with Data Engineering and Technology Infrastructure teams to develop standards and processes around data governance, quality and accessibility to address the self-service needs of business users
  • Set objectives and success metrics for the Business Analytics & Insights function and strive to exceed them

Qualifications:

  • Bachelors in a quantitative field (Business, Math/ Statistics, Economics, Computer Science, Engineering, or similar); Masters, preferred
  • 10+ years of experience in insights and analytics required
  • 5+ years in a business or executive management role
  • Experience with advanced analytics using large and complex datasets and platforms (SQL, Python, R, Tableau, Cloud, etc.), including model development/data science
  • Demonstrated experience in strategic and analytical leadership in a proactive manner
  • Executive presence on high-level meetings. Credible functional expertise in predictive analytics
  • Demonstrated success in creating measurable business benefit for analytics while interacting with many stakeholders in a complex organization
  • Strong verbal and written communications skills, listening and teamwork skills, and effective presentation skills.
  • Proven relationship builder based upon trust, respect, effective communication, and achievement of common goals; experience in identifying potential needs and opportunities and in fostering collaboration and support
  • Moves groups to consensus and resolves conflicts; exhibits willingness to have difficult conversations
  • Excellent communication, collaboration and delegation skills
  • Experience with budget management
  • Sport business industry knowledge preferred

The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.

The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.

NFT Blockchain Content Project/Asset Manager – NHL

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.Benefits to working at National Hockey League include:

  • Medical/ Dental/ Vision insurance effective on the date of hire
  • 401(K) Plan and Defined Contribution Pension Plan
  • Annual Bonus
  • Generous PTO policy
  • Commuter Benefit Program
  • Paid Company Holidays

OverviewWe are seeking a Project Manager/Asset Manager to join the NHL’s Studios team and support the creation and development of league wide NFT initiatives with the goal to curate content to enhance the fan experience in this new space.This position requires a combination of content curation, video editing, metadata tagging, asset management and content delivery. The ideal candidate will be highly motivated and organized & perform under pressure with dignity and grace. Qualified individual should possess a broad knowledge of sports in general and have an understanding of the NHL’s history, teams, players, and coaches.This position requires the ultimate team player to be able to handle multiple sides of media content creation. This is an exciting new opportunity to shape the future of NHL’s fastest growing business unit and collaborate across the entire organization.Essential Duties

  • Self-starter who can work on their own and take direction from others and implement those suggestions in a cordial and professional manner 
  • Candidate should have experience working in television multimedia production environment
  • Manage NFT content distribution process
  • Assign timelines to NFT staff members
  • Work within established guidelines of content management 
  • Curate content from internal MAM system and add metadata tags
  • Distribute content after completion to various stakeholders 
  • Quality control of all content within the production chain
  • Understanding of post-production and all that is required for timely execution of projects
  • Research, footage procurement, file management, editing, exporting media in various formats is a must
  • Assist in day-to-day needs of the NFT and Blockchain content system
  • Effective communication between NHL’s steak-holders (NHL Studios, Marketing, Social teams
  • Collaborate with NHL Studios team members 
  • Quality-control of assets and content 
  • Perform additional duties to complete projects
  • Manage content for marketing and promotional materials as necessary
  • Must be very flexible with working hours, as day and night hours, weekdays and weekends are required as well as being on call for last minute production requirements. Your workday can extend as production demands change, so schedule flexibility is a key component to the position.

Qualifications

  • Bachelor’s degree in Communication, Design or related field from accredited 4-year university
  • Experienced Adobe Premiere Pro Edit capabilities a must. 
  • Adobe Creative Suite, After Effects, InDesign, Illustrator, Photoshop graphic and animation experience is preferred 
  • Ability to work in a fast-paced environment working on multiple projects simultaneously 
  • Attention to detail with superior organizational and creative skills
  • Proactive, self-starter who can work independently within set objectives
  • Excellent communication and interpersonal skills
  • Hockey knowledge of game and terminology