Communications Manager – Six Nations Rugby

Six Nations Rugby is the official organising body of the annual men’s, women’s and U20s Six Nations Championships and the Autumn Nations Series. Working in partnership with its member unions and federations in England (RFU), France (FFR), Ireland (IRFU), Italy (FIR), Scotland (SRU) and Wales (WRU), Six Nations Rugby has responsibility for the commercialisation of centralised commercial rights, and the promotion and operation of the renowned Six Nations Championships and Autumn Nations Series.

The Six Nations Championship is the oldest international rugby tournament in the world, dating back to its original incarnation in 1883 and expanding to its current format of six teams in 2000. It consists of three highly competitive annual tournaments across men’s, women’s and U20s rugby. The media rights and certain commercial rights of the Autumn Nations Series have recently been centralised, with Six Nations Rugby now supporting the growth and development of these matches for all six unions. 

About the role

Six Nations Rugby is recruiting for a Communications Manager to join the Marketing and Communications team at a hugely exciting time for the organisation, and sport in general. Across its Championships, Six Nations Rugby has seen huge growth and engagement with global fans, and the ambition to tell the stories at the heart of these competitions will continue to be a key priority for the business.

The Communications Manager will be a highly motivated and entrepreneurial individual with an understanding and passion for the media landscape, media relations experience, a proactive approach to bringing a communications strategy to life, and an ability to identify opportunities for creative storytelling across different verticals and markets.

As part of the responsibility to deliver a communications strategy, this role will offer the opportunity to lead a best in class press office function and be at the forefront of working with international media. 

He/She/They will need to have strong planning skills, to play an active role in developing comprehensive communications plans that support the objectives of Six Nations Rugby. These objectives include the promotion of the organisation and its role within the wider sport and entertainment industry to engage existing and new audiences. 

Stakeholder management will be a key aspect of this role. He/She/They will be play an important role in the development of close collaborative relationships across the group of Six Nations Rugby unions, federations, broadcasters, commercial partners, media, and extending into the wider rugby ecosystem with the likes of World Rugby. 

This role also comes with a responsibility to preserve and manage the reputation of Six Nations Rugby, meaning there is a requirement to understand corporate storytelling, alongside reputation risk management. 

As a core member of the communications team, He/She/They will appreciate the value of measuring success, interrogating how the role of communications can support wider organisational objectives, showcase a collaborative approach to working with all other departments of the business, and have a relentless curiosity to understand all facets of the organisation. 

With ambitions to be known for delivering truly unmissable experiences for fans, on a year-round basis, Six Nations Rugby is at the forefront of exploring ways to reach and engage a global audience. As such, this role offers an incredible opportunity, at a pivotal point in the sports history, to play a vital role in using communications to tell these stories.

As Communications Manager you will:

• Play a key role within the Marketing and Communications team, in shaping and then bringing to life strategies designed to tell the story of Six Nations Rugby and its Championships 
• Be a guardian of the organisation and its reputation, but also help communicate how it is leading from the front in the sport and entertainment industry
• Lead and develop a Six Nations Rugby press office function, encompassing news generation and distribution, act as a key point of contact with media, and help deliver activity to promote the organisation, its Championships and the people at the heart of the organisation 
• Be a crucial point of contact between Six Nations Rugby and the relevant communications teams at each of the six unions and federations
• Have a proactive approach to your work, setting timelines and respected deadlines with clear communication internally to ensure collaboration with other departments 
• Be proactive in forging relationships with media, spanning different verticals and across key markets 
• Take ownership in measuring success, through effective reporting and measurement of projects and activity, and interrogating how communications is supporting other areas of the business 
• Be a collaborative force within the business, working closely with the marketing, commercial and Championship operations teams 
• Support in key cross department activities, such as launch events, partner activation, and match representation 
• Manage and work collaboratively with agency partners, to develop clear briefs and drive projects forward 

The candidate we are looking for is:

• A diligent project manager with a proven track record of success in delivering against a communications plan, and working with multiple stakeholders in the process 
• Experienced in working closely with media, on a consumer and corporate basis, to manage enquiries, facilitate opportunities, and proactively take ideas to target media 
• Is comfortable in being a key point of contact for media, union and federation counterparts, partners and wider Six Nations Rugby team members, on communications related matters
• Excellent in their written and verbal communication skills, for the purposes of press release writing, preparing media materials, copywriting for Six Nations Rugby channels, the production and delivery of clear briefs and analysis reports
• Eager to lead a Six Nations Rugby press office, including managing the output from the organisation, specifically during Championships. This will extend into the overseeing major activity, such as media events, executive profiling opportunities and launching campaigns 
• Experienced in working within sports, and a track record of working within a fast-moving environment whilst managing multiple projects and stakeholders 
• Possesses a hunger to forge relationships with media across verticals and markets, to ensure Six Nations Rugby, its unions, federations and partners are represented in the right media, at the right time and with clear messaging being delivered 
• A relentless curiosity and willingness to constructively challenge ways of working, stress test ideas and concepts and take calculated risks that have the objectives of the business at their core
• Self-assured and willing to stand by their convictions, to meet objectives 
• An appetite to identify and react to trends, and an excitement to unlock future opportunities to reach new audiences 
• Ability to read, write and speak French and Italian are not essential, but would be beneficial 

To register your interest in applying for the role, please send a CV and covering letter to people@sixnationsrugby.com

Communications Manager – Arsenal

We are looking for a Communications Manager who will coordinate and manage the delivery of our contracted and proactive media requirements across our Men’s First Team and Academy squads.This is fantastic role for someone to take control and lead on the delivery of our media activities across two of our three key teams. You’ll be working with our players of all levels on a day-to-day basis to ensure our communications strategy is delivered to an exceptional standard.

Who We Are: We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).Your day-to-day

  • Coordinate and manage all media requirements for our Men’s First Team players, including the delivery of the Premier League TV broadcast contract and matchday media operations across all competitions. 
  • Manage the media demands for our Men’s First Team players and support on the demands for our Men’s First Team Manager. 
  • Organise contracted (and proactive) preview media opportunities with Men’s First Team players. 
  • Work with home venue colleagues to support the matchday media accreditation process and delivery. 
  • Manage matchday media requirements, including pre and post-match TV opportunities and press conferences. 
  • Be the key liaison point into counterparts from broadcasters, media, the Premier League, FA, UEFA and opposition clubs. 
  • Play a key role in relationship management for our football media operations; working closely with many stakeholders including players, broadcast media, written media, governing bodies, players’ representatives and opposition clubs. 
  • Respond to media enquiries and act as a point guard for external and internal stakeholders. 
  • Work as part of a wider team to provide support for PR and communication programmes across the club.  

What We Are Looking For

  • Relevant communications/sports industry qualification preferable. 
  • Strong experience working in a dynamic communications environment. 
  • Experience of working at a football club or elite sport is desirable. 
  • Experience of working in social media content creation is desirable. 
  • A good knowledge of football generally and a keen interest in football is preferable (or at least a willingness to learn!) 
  • Excellent relationship building skills with people of all levels, and someone who is a team player. 
  • Someone proactive, with a continuous improvement mindset. 
  • Someone willing to work flexibly to support our busy and exciting fixture schedule. 

Why choose us At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme 
  • Generous holiday allowance which increases with your length of service 
  • Great internal learning and development programmes 
  • A flexible hybrid working model 
  • Discounted Arsenal season tickets 
  • A competitive health and wellbeing benefits package 
  • A leading Employee Assistance Programme 
  • Great discounts with some of our Partners 

Arsenal for EveryoneArsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. Disability Confident LeaderWe are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.

Partnerships Coordinator – FA

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

Are you organised and passionate about developing relationships within a commercial environment? We are excited to be searching for a Partnerships Coordinator who will provide Support across key accounts across The FA 2018-2022 sponsorship programme, which responsibility facilitating the delivery of the contractual obligations.

Key Accountabilities:

  • Develop the relationship with key partner personnel and ensure contractual delivery of rights.
  • Liaise internally with other FA departments to ensure efficient and effective lines of communication between the sponsors and The FA.
  • Support the Head of Commercial Partnerships, Senior Partnership Managers and Partnership Managers across all other FA Partners.
  • The planning, organisation and delivery of a variety of sponsor related activations and events including Wembley Company days.
  • Manage key Supplier accounts across FA Sponsorship program.
  • To work as a key part of the team in supporting the sponsorship framework and subsequent sales process.
  • Support match day branding rights across the England / FA Cup / Women’s FA Cup.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Essential:

  • Good understanding of the sports industry in general and the football industry in particular.
  • Flexible approach to working hours.
  • Strong communication skills and willingness to learn and improve.
  • Experience of supporting and co-ordinating activations and events.
  • Excellent written and verbal communication skills.
  • Ability to remain organised in a fast-paced environment, whilst managing a large workload.
  • Strong numeracy skills.
  • Strong coordination skills with high attention for detail.

Desirable:

  • Experience in working at a large sporting event in a commercial environment.
  • Marketing and communications support experience.
  • Account Management Experience.
  • Qualification / degree in Marketing or Sports Marketing.
  • An interest in football and above basic understanding of the game and its business structure.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Media Distribution, EME – NBA

The NBA’s Media Distribution Team are looking for a talent to lead sales and account management for selected broadcast and digital media partners in Europe and Middle East.

The role is an integral part of developing all aspects of the NBA’s media distribution business and will require a dedicated and passionate individual with a proven track record in media rights sales and account management.

The position will include conducting full lifecycle contractual negotiations from client presentations through to contract negotiations but also day-to-day execution of agreed deliverables for specific markets and projects. It will also require identifying individual needs and providing marketing support, with the goal to establish NBA as a “must-have” content on our partners’ platforms.

The role will also involve staying up-to-date on market developments and undertaking competition analysis. The candidate should have articulated and persuasive oral and written presentation skills, as well as being motivated, energetic and resilient. She/he will be required to travel and work across multiple time zones while working in a highly pressured and complex matrix environment.

Main Responsibilities:

Sales

  • Conduct detailed analysis supported by our research team and define the appropriate rights distribution strategy across all platforms in each market of responsibility.
  • Negotiation and execution of media rights agreements with broadcast and digital partners in coordination with other departments (legal, marketing, content, broadcast operations…)
  • Follow and control all steps of the contractual process, from drafting of term sheet and deal memo to performing due diligence and deal valuation when necessary 
  • Work closely with media distribution leadership to exceed aggressive revenue targets and assist other members of the team in sales discussions when required

Account management

  • Execution of all deliverables in licensing agreements and ensure partners are adhering to contractual obligations
  • Day to day management of assigned partners with a particular focus on digital partners
  • Provide creative marketing / promotional suggestions to partners and work with other teams (legal, marketing, PR..) to ensure all materials are in line with NBA standards and guidelines
  • Provide support to partners on-site (e.g. Global Games, NBA All Star Week-end, NBA Finals..) and other general account/client servicing tasks when required

Other key responsibilities:

  • Keep up-to-date on market trends, new technologies, and competitive forces, and assess their impact on the NBA’s business
  • Strategy planning & business development: Identified new business concepts and new prospects for NBA Media assets.
  • Construct, deliver and execute sales presentations and detailed market briefing materials in order to support and further develop the media strategy
  • Maintain and nurture relationships with broadcast partners and relevant industry stakeholders
  • Provide critical field input and maximize and uphold customer satisfaction amongst partners

Required Skills and Knowledge:

  • Proven negotiation skills and understanding of sales cycle and various business models of the media distribution market
  • Understanding of both the traditional television landscape and of digital distribution platforms in Europe
  • Capacity to manage complex contractual negotiations and follow processes
  • Strong problem-solving skills and solution-oriented
  • Team player with the ability to build strong relationships with partners and colleagues from all functions and departments
  • Extremely capable of muti-tasking with the ability to handle and prioritize a high volume of work during peak periods
  • Strong communicator with excellent written and verbal communication skills
  • An understanding of the NBA and love of sports will be an advantage

Experience and Education Needed:

  • University degree with a major (or focus) in Business, Strategy, Digital Media, Technology or related subjects
  • Minimum 3 years in sales/account management role in media company, broadcaster or sports league
  • Experience in media content sales and business development and/or digital content/OTT distribution
  • Experience in working on complex deals and contractual negotiations, with proven success in exceeding sales targets
  • Fluency in English and at least one other European language
  • Experience in working in international / multicultural environments

Head of Marketing – ECB

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from 
  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You can lead a marketing team, bringing the best out of individuals and the team as a group.
  • You can bring marketing leadership to the organisation and wider Cricket Network.
  • You can delivery brilliant works across the portfolio of multiple, diverse set of projects and stakeholders simultaneously.

YOU’LL BE DOING

  • Driving the marketing agenda across the organisation ensuring our committed objectives and plans are delivered brilliantly.
  • Leading the team (of c. 5 people) to achieve and thrive with your coaching and support.
  • Leading the collaborative relationship with the First Class Counties’ Commercial/Marketing teams to ensure engagement and delivery of on-sale programme across Professional Cricket (England Men’s and Men’s Domestic Competitions)
  • Leading and/or overseeing brand and product design for new products within the professional and recreational game.
  • Supporting organisational strategies such as Inspiring Generations through perception-shifting marketing campaigns that inspire more to follow, attend and play cricket
  • Partnering with The Hundred Marketing leaders to ensure the whole portfolio is efficiently delivering growth for the game and not cannibalising from within.
  • Working as part of the Senior Leadership group within the Commercial department to ensure the overall portfolio is successful.
  • Owning the marketing budget to maximise ROI and ensure excellent compliance.
  • Working with your peers (ECB Leaders Group) across the organisation to ensure that marketing is contributing to the broader organisation goals.
  • Working with our commercial and broadcast partners to maximise the impact of brands and campaigns.
  • Leading the relationship with key external stakeholders such a creative and media agencies to ensure quality of engagement of and output.
  • Supporting the Sales and Marketing Director as required. 

YOU’LL HAVE

  • Demonstrable leadership of a marketing team with a portfolio of brands.
  • Demonstrable complex stakeholder engagement both internally and externally
  • Demonstrable commercial marketing delivery achieving sales targets (e.g. Ticket sales)
  • Demonstrable creative campaign and media planning leadership
  • Demonstrable delivery under pressure, showing agility and ownership
  • The ability to work with customer insight and use it to inform brand development and campaign planning.
  • Confidence in and experience of presenting to diverse groups of stakeholders.

YOU’LL RECEIVE

  • Competitive salary
  • 25 days’ holiday
  • Private medical insurance
  • Non-contributory 8% pension
  • Life assurance
  • 30% discount on Castore items

Sports Operations Manager – TikTok

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire – for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our mission is to inspire creativity and enrich life. At TikTok we are guided by the following operating principles: we strive to be user-centric and endeavor to create the best possible experiences for people on our platform. We are committed to building trust with our community and society more broadly. We are building an inclusive global community that embraces diversity. We believe in freedom of expression that cultivates a safe and inclusive community. 

TikTok’s UK Sport team is the local content arm of our global Operations & Marketing organization. Serving the UK market, this team is focused on delivering localized sport strategies, sport content partnerships, sport partner performance optimization, and sport partner program management. All of this to help deliver on our broader global commitment to understanding and championing the needs of our creators and communities while building a strong and trusted global brand that celebrates the diversity of our users and & our platform. 
This role is for someone who enjoys relationship building, strategic planning and taking ownership of a content vertical. At the core, this is a parnterhsip and business development role working with UK sports broadcasters, federations, leagues, teams, publishers and creators. This is a role that requires great interpersonal skills, strong coordination, and an ability to anticipate partner needs.

The UK Sports Operations Manager will report directly to the Head of Sports and Gaming, UK. They will support in building and executing the UK sports strategy and be responsible for the wider sports ecosystem growth on TikTok. 

– Manage a portfolio of the top UK sports TikTok accounts
– Oversee and organize partner management efforts with identified sports organisations, publishers and creators on TikTok
– Build relationships, onboard and manage our top sport partners, and create scaled ways to create engagement and sustained growth.
– Responsible for day-to-day tasks such as partnership operations and activations, relationship building and crafting educational materials.
– Analyze, interpret and translate key quantitative metrics and business trends around the sports community into strategic insights that drive top users and community growth as well as help to streamline operational workflows and process improvements. This includes presenting detailed insights and recommendations to UK leadership team. 
– Work with the UK Head of Sports and Gaming to define unique sports opportunities to suit local market needs. 
– Track, analyze and drive to optimize the performance of local content partners
– Ideate creative programs that will drive key growth metrics and support desired business outcomes 

Qualifications

– Extensive experience in the sports industry with existing relationships with UK and EU sports partners
– Knows how to work with data and numbers to develop impactful content strategy
– In-depth domain knowledge and about the sports industry
– Strong business development background
– Experience with online video, social media and/or online influencers
– Demonstrated success in process management and developing client relationships
– Excellent written, verbal, and professional communication skills
– Superior attention-to-detail, multi-tasking, and time management skills
– A team player who is accountable, proactive, and solution-oriented
– TikTok evangelist – you need to be passionate about the community, genuinely enjoy and are ready to engage with the product

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Marketing Manager – Saracens Group

We’re looking for an experienced Marketing Manager to join our in-house team and drive the strategy and execution of marketing for the Saracens Group. Saracens Group helps us impact the lives of 100,000 people locally, enriching lives through sport and entertainment, fighting racism and discrimination, powering gender equality, fostering mental well-being and promoting LGBTQ+ inclusion whilst powering some of the best sports teams in the world.

Saracens Groups is dedicated to raising the bar on our fans, customers and partners experience and our marketing team is at the heart of that movement. As Marketing Manager, you will use your experience to develop, influence and create longevity in our relationships with our fans, customers and partners in innovative ways that communicate our values, successes, and product benefits. Through your work, you will also help drive our partners brand strategies to build high trust, meaningful, symbiotic relationships – adding enormous value to the Saracens teams and community as a result.

The role will report directly to the Marketing Director. As part of the interview process, you will be asked to present your marketing strategy for growing ticket sales for our Women’s match VS Harlequins (The Duel) and outline your plans for your first 30 days. In advance, you will also be asked to analyse some data, share your observations, and make recommendations. These tasks will help you understand the requirements of the role and set you up for success when joining our team.

Saracens is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. We encourage people from all backgrounds to apply for the position and join us on our mission to enrich lives through sport and entertainment. (You can read more about diversity and inclusion here).

Our mission at Saracens Group is to enrich lives through sport and entertainment. We can only do this through the continued support and loyalty of our fans, customers, and partners. If you are excited by the idea of working with a dynamic marketing team, we’d love to hear from you.

DETAILS

  • JOB TITLE: Marketing Manager
  • LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL
  • CONTRACT TYPE: Permanent
  • REPORTING TO: Marketing Director & Senior Marketing Manager
  • SALARY: Up to £40,000 (subject to experience) per annum
  • KEY STAKEHOLDERS: All internal departments, our teams and agencies

WHAT YOU’LL BE DOING



Marketing Delivery

The role focuses on facilitating and implementing creative and strategic marketing briefs across our group brands. Within this, you will be responsible for:

  • Clarifying marketing project briefs
  • Communicating the features and benefits of our experiences and products through compelling storytelling to drive adoption and engagement
  • Campaign Planning, execution, and reporting
  • Data Management and manipulation within technology platforms
  • Identifying success metrics and measure the results of your strategies and initiatives

The role requires a well-rounded knowledge of the extended marketing mix, working on a diverse range of products and projects in a 360-degree manner. The Marketing Manager will ultimately be accountable for success of marketing campaigns, working across:

  • Content Production
  • Social Media
  • Print Marketing
  • PR Campaigns
  • CRM Management
  • Event Coverage
  • Email Marketing
  • Branding
  • Digital Planning
  • Website Management
  • SEO, Analytics

YOU SHOULD APPLY IF 

Experience

  • You have at least 3 years’ experience in the marketing industry is essential. Experience in sports and entertainment marketing is desirable but not essential. Experience with influencer marketing is a bonus.
  • You have excellent written, verbal, presentation and communication skills (proficiency in MS Excel is expected).
  • You have experience in formulating, managing and delivering against budgets.
  • You have experience in dealing with senior stakeholders and the ability to build strong relationships internally and externally with key stakeholders, at all levels.

Personal Characteristics

  • A keen interest in rugby and sport as entertainment and a method to enrich people’s lives is essential
  • You are comfortable with data, motivated by growth targets and are excited to work at a fast-paced, entrepreneurial, values driven company
  • You have a relentless focus on and obsession with delivering exceptional marketing support
  • You manage projects, activities, and resources effectively, assuming personal ownership and accountability for results
  • You encourage open discussion of different ideas and views; welcome and solicits feedback
  • You are happy with a mix of getting your hands dirty and thinking strategically

BENEFITS

Compensation

  • Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities

Working from home

  • We all work from the office on Monday and Thursdays. This keeps team collaboration and engagement high.
  • If you are normally office-based, you can still work from home occasionally – as long as you have a good internet connection and a private, quiet space which allows you to do your best work
  • There will be some working on match days where required.

Holiday

  • 25 days’ holiday a year, plus bank holidays – please use them all!

Health & Wellbeing

  • Paid sick leave for both physical & mental health

Sports & Entertainment

  • After work events including PT, football and tag rugby
  • Ballot tickets for Saracens Home Games
  • Ballot tickets for International Rugby Games
  • Opportunities for discounted tickets to Saracens games and events for you and your family

Family

  • Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks
  • Life assurance with Zurich

Commuting

We’re a member of the cycle-to-work scheme

Senior Business Analyst – Arsenal

We are looking for an Senior Business Intelligence Analyst who will lead the way on our design and creation of Tableau dashboards which are utilised by stakeholders across our commercial departments.This is a pivotal role for our club, as you will be the Tableau subject matter expert within the Insights Team and will manage not only the creation of dashboards but the full maintenance and governance of them. You’ll also lead in helping to develop the rest of the teams Tableau skillset and literacy.Who We AreWe are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).Your day-to-day

  • You’ll be working closely with our Data & Insight Lead to deliver the migration of key commercial reports to self-serve dashboards. You’ll also help develop these dashboards to ensure they are closely aligned to the evolving business requirements, as well as being user-friendly.
  • Maintain ownership of our suite of dashboards and decide when new dashboards should be created and when existing dashboards should be utilised.
  • Develop models to support business users in self-service data interrogation and data visualisations and dashboards to address key questions and metrics.
  • Establish and develop strong relationships with internal business stakeholders, particularly those identified as super users.
  • Become established as our Subject Matter Expert for all fan data across Commercial and Digital platforms.
  • Work closely with the Social Media & Editorial teams to transition them to a self-serve model, ensuring that they have all the insight required to drive their content and channel strategies.

What We Are Looking For

  • Good Business Intelligence related experience in fast paced environment.
  • Strong experience designing and creating analyses and dashboards using Tableau software.
  • Experience of scripting languages such as Microsoft SQL is beneficial.
  • Hands on experience with other Business Intelligence platforms – Such as Microsoft Power BI.
  • The ability to take the initiative and drive decision making around Business Intelligence within the team.

Why choose us At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme 
  • Generous holiday allowance which increases with your length of service 
  • Great internal learning and development programmes 
  • A flexible hybrid working model 
  • Discounted Arsenal season tickets 
  • A competitive health and wellbeing benefits package 
  • A leading Employee Assistance Programme 
  • Great discounts with some of our Partners 

Arsenal for EveryoneArsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Senior Media Officer – Chelsea

Job Title – Senior Media Officer

Location – Stamford Bridge, Kingsmeadow and Cobham Training Ground (Various locations)

Hours – Permanent – 40 hours, any 5 from 7

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

Chelsea FC Foundation are looking for a creative, passionate, intuitive and forward-thinking Senior Media Officer or PR Officer if you will, to join their communications team. The role would consist of helping with campaigns, social media content, press releases, content creation and helping with building presence online and across the Chelsea brand. 

  • To ensure the Foundation’s work reaches a wider audience including fans, stakeholders and media outlets. 
  • To create positive media coverage for the Foundation’s wide-ranging work. 
  • To ensure that internal and external media are kept up to date with the Foundation’s programmes. 
  • To support social media campaigns to highlight the Foundation’s work. 
  • To ensure the Foundation’s message is consistent throughout the charity. 
  • To maintain a calendar of Foundation events.
  • Provide press releases and news articles relating to the Foundation’s work. 
  • Ensure the club website is kept up to date with all news and programmes run by the Foundation.
  • Work alongside sponsors and partners to deliver ideas which promote their CSR work and that of the Foundation 
  • Produce regular newsletters and annual reports 
  • To help build online presence and following on social platforms 
  • Proactively seek new opportunities for content and stories 

Must Haves/qualified by demonstrable experience to the level required:

  • Proven track record of delivering high profile media campaigns 
  • An excellent understanding of social media platforms 
  • Outstanding writing skills.
  • Experience of organising campaigns and events.
  • Ability to work using own initiative and as part of a team. 
  • Confident communicator.
  • Capable of working effectively within strict deadlines in a fast-paced environment.
  • Strong time management and scheduling skills.

Nice to Haves:

  • Experience of overseeing a range of internal and external media campaigns 
  • Ability to manage relationship with key internal and external stakeholders
  • Ability to work closely and collaboratively with the senior management team 
  • Excellent verbal and non-verbal communications skills and the ability to simplify complex information

Head of Ticketing, Membership and Supporter Services – Surrey CCC

Salary and Benefits

Competitive dependant on experience

5% Club Bonus Scheme

23 days holiday increasing to 28 days based on length of service

Non-Contributory Pension scheme / Private Health Care

Membership for domestic games, Tickets for International Games and loads more

The Position

Providing the very best customer service to Members and fans attending The Kia Oval is paramount to Surrey County Cricket Club. In this role you have a responsibility to oversee the Ticketing, Membership and Supporter Services Team ensuring that the Club offer the best experience to all fans, and match-days run smoothly. 

As part of the Club’s Leadership Group, you will set and maintain exceptionally high standards and constantly look for ways to innovate in order to improve the efficiency of the team. 

A primary element of this role is ticket operations and ensuring that matches and memberships are set up correctly each season in our ticketing system (Secutix), and both tickets and Memberships are fulfilled to a high standard and with sustainability in mind. 

With a loyal and growing Membership and fanbase, this role is responsible for setting strategies for ticketing and Membership to enable the Club to continuously develop its offering, improve products and maximise commercial opportunities.

You will work closely with other departments including operations, marketing and communications to ensure commercial objectives are reached and the Club’s ticketing and membership operations are smooth.

What you’ll do

  • Ensure the Member and Supporter Services Team always maintain the highest level of customer service and work with the Fan Engagement Manager to ensure the best possible match-day experience. This includes ensuring that all Member and customer enquiries are dealt with promptly, professionally and within the designated timeframe
  • Strategically lead the long-term planning of the Club’s Membership products and pricing, including Debenture Memberships
  • Design the Club’s ticketing strategy including setting appropriate pricing for the various formats of cricket played at The Kia Oval, as well as identifying additional revenue opportunities to achieve commercial targets
  • Act as the Club’s champion for its ticketing platform – Secutix – and maintain knowledge of its capabilities through advanced functionality to continually enhance the supporter experience and ensure matches and Memberships are set-up correctly each season
  • Oversee the Club’s CRM – Salesforce – to ensure that the Member and Supporter Services Team are accessing and using data to enable excellent levels of customer service. This includes working with the Data Protection Officer to ensure GDPR policies and regulations are met
  • Work with the Head of Sales and Marketing to create proactive sales and marketing campaigns to generate ticket and Membership revenue
  • Manage the ground’s Access Control System and ensure that it is constantly reviewed and improved to guarantee easy entry into the venue for all match-day attendees.
  • Work with the Communications and Marketing department to ensure consistent sharing of accurate information to all Members and supporters
  • Work with the finance department to ensure accuracy of financial reconciliation of ticketing and Membership sales
  • Work with the Ticketing, Membership and Supporter services Manager to provide strong and inspirational leadership of the Team including full-time, part-time and casual match-day staff
  • Be accountable for all fulfilment activities, including tickets, Membership Packs and 
  • Membership Cards working with the Club’s Head of Sustainability to ensure that the Club’s output is sustainable
  • Oversee the Club’s Direct Debit scheme for Membership, ensuring that payment plans are set up accurately and transactions are processed successfully

The Person

The successful candidate will have the following experience / skills / qualities:

Essential:

  • Experience in driving revenue / sales initiatives
  • Proven experience of leading ticketing platforms 
  • Delivery of superior customer service function
  • Experience preparing and presenting financial and statistical reports
  • Excellent verbal and written communication skills
  • Proven ability to work to deadlines and under pressure 
  • Excellent attention to detail
  • Enthusiastic and proactive with a can-do attitude
  • Organised, and able to work independently towards a given goal
  • Ability to remain calm and focused when under pressure
  • Passionate about service delivery and continual improvement

Desirable:

  • Knowledge about Cricket and Venue

To Apply

Please e-mail your curriculum vitae along with a cover letter outlining why you are suitable for this role and stating current salary to jobs@surreycricket.com 

Closing date for applications is 5pm on the 17th October 2022. 

Surrey County Cricket Club will ensure that all existing and potential employees receive equal consideration and is committed to the elimination of unlawful or unfair discrimination on the grounds of gender, race, disability, colour, ethnic and national origin, nationality, sexuality, marital status, responsibility for dependants, religion, trade union activity and age.