Content Lead – The Jockey Club

Job title: Content Lead 

Based at: Flexible on location. Although monthly travel to Sandown Park requirement.

Contract type: Permanent

Hours: 37.5 hours per week 

We have a fantastic opportunity for a Content Lead to join our Digital Team. As Content Lead at The Jockey Club, you will oversee the strategy and production of multimedia content from ideation through to delivery. You’ll work on key projects that support business efforts to grow relationships with existing and opportunity audiences and our commercial partners. Ultimately, overseeing all brand marketing content initiatives, to ensure customer engagement, brand consistency and a positive customer experience. 

About Us 

The Jockey Club stages thrilling sporting occasions including the Grand National, The Cheltenham Festival and The Derby. Millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond. This is all made possible by our brilliant people. 

We are the largest commercial group in Britain’s second-biggest spectator sport, operating 15 racecourses nationwide, The National Stud, Jockey Club Estates, Jockey Club Catering, and our charity, Racing Welfare. 

Every penny we make goes back into British Racing to help the sport to thrive. Our vision is for British horseracing to be the best in the world for many years to come and for the sport to be accessible for millions of people in the UK to enjoy. 

Role summary 

  • Develop and oversee an integrated content strategy and set of plans across the breadth of the racing calendar, designed to strengthen and amplify brand campaigns and key reputational and cultural themes, across owned and earned digital marketing and CRM channels.
  • Develop a content calendar aligned to the overarching short and long term objectives of the Marketing team and wider campaign plans. 
  • Lead the content planning and on-site content production at our three biggest racing festivals; The Grand National at Aintree, The Derby at Epsom Derby and Cheltenham Festival. Alongside, commercially important Band A racing festivals across the year. You will be adept in managing a team of videographers, photographers, editors and producers to capture and deliver compelling live content. 
  • Lead the content strategy and guide and support associated social media planning across our marquee festivals and events. 
  • Support in the development of a group-wide social media strategy that enables growth across all The Jockey Clubs digital platforms and social communities, supporting the achievement of national volume and revenue objectives.
  • Support the marketing teams in capturing and consolidating appropriate priority product content in response to clear guidance and briefs. This may include appropriate photography, video or lead copy. Anything that will help our racegoers better understand, connect with and buy our propositions.
  • Working closely with our Creative studio, Digital, Marketing, Communication and Commercial teams, to understand and support their respective objectives, while at the same time remaining true to our brand values and ensuring stories are told in an entertaining and compelling way.
  • Work alongside the Brand Marketing Manager to develop an IPTV strategy at our racecourses. To improve customer experience and potentially optimise commercial returns. 
  • Ensure seamless pre-production processes, ensuring subsequent shoots capture all planned content and meet The Jockey Club brand standards..
  • Management of a Content Producer to deliver on the strategy and maintain best in class output.

The successful candidate will have;

¨ Experience and understanding of all key areas of social and content marketing

¨ Deep experience in the production and deployment of digital content

¨ Ability to build highly positive relationships with marketing peers, across the wider marketing teams and to work closely with operational teams, as required.

¨ Ability to operate effectively across complex organisational matrices, build constructive and positive relationships and to thrive in a process-driven environment.

¨ Highly collaborative and supportive approach to working with 

¨ A disciplined and highly organized approach to running projects and developments across multiple areas

The closing date for applications is 16th August. We reserve the right to bring this date forward should we receive a large volume of applications.

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people

Procurement Executive – ECB

We are introducing this exciting role to support the procurement strategy at the ECB. This is proactive and stakeholder facing role to deliver sourcing activities and projects in line with category plans and organisational strategy. You will play a key role in developing and promoting the Procurement function across ECB and the wider cricket network. You will support the Head of Procurement on the day-to-day activities.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You enjoy work which requires a keen attention to detail.
  • You are organised, with a methodical approach to completing tasks
  • You thrive in a busy, challenging environment.
  • You enjoy interacting with people in and around the business and developing strong working relationships.
  • You have a desire to develop a career in Procurement, show you are proven self-starter, and strive to demonstrate flexibility and creativity in a fast-paced environment

YOU’LL BE DOING

  • Collaborating across key internal and external stakeholders to ensure the procurement process is fully understood and integrated.
  • Conducting detailed analysis of internal requirements, analysis of external suppliers, including costs and markets.
  • Supporting the EDI and sustainable procurement strategy
  • Implementing and managing regular progress meetings with functional areas to track activities, milestones, risks, and issues.
  • Identifying cost savings opportunities
  • Maintaining the supply chain analytical tool
  • Consolidating the supplier portfolio
  • Creating and preparing project documentation, including procurement documentation (NDA, ITT.)
  • Creating category analysis for specific spend categories and vendors.
  • Assisting the Head of Procurement on the day-to-day activities
  • Monitoring data management to keep accurate product, contract, & costs saving

YOU’LL HAVE

  • First hand experience in procurement and data management
  • An understanding of how to establish, maintain, and positively leverage effective stakeholder relationships.
  • Understand the end to end procurement cycle, value chain, cost breakdown, and can initiate cost saving opportunities
  • Experience in multi-tasking and time-management skills in a fast-paced environment
  • CIPS accreditation or working towards qualification (desirable)

YOU’LL RECEIVE

  • Competitive salary – £25-30k
  • Holiday – 25 days a year
  • Volunteering – 2 days a year
  • Pension – Non-contributory 8% pension
  • Private medical insurance
  • Employee health cash-back plan
  • Long-term sickness insurance
  • Life assurance – four times your annual basic salary
  • Enhanced family friendly leave
  • Unmind – free and confidential access to a wellbeing app to help you manage your mental, physical, and financial wellbeing
  • OpenBlend – an innovative coaching and performance management tool
  • People Academy – a range of programmes and initiatives to help you develop and reach your
  • Employee Assistance Programme – 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
  • Free online fitness classes
  • 30% Castore discount
  • Cycle 2 Work Scheme
  • Season ticket loan

Director, Identity, Consent and Privacy Data Management – NFL

The Data & Analytics team is looking for a Director, Identity, Consent & Privacy Data Management with experience implementing identity, consent management systems and frameworks. Reporting to the VP of Data Engineering, this role will be responsible for the establishment and management of enhanced Consent & Preferences management activities across the Enterprise. They will be responsible for identity management and should be experienced in dealing with vendor services/tools. This will include working closely with the Data Management, Marketing, Analytics and Legal business partners and technology teams, as well as representatives of all member Clubs to ensure consistency throughout our business.

The successful candidate will have experience with building and leading data services at scale – developing the strategy for the enterprise and understanding how to collaborate and leverage the service with business partners, vendors, and data providers.

Responsibilities

  • Build and execute a Coordinated Consent and Preferences Management (CCPM) system that builds a unified view and enables full management of user consent & preferences regarding fan, customer and partner data and privacy across the NFL ecosystem. 
  • Responsible for strategy around CCPM and Identity Resolution Platform Management. 
  • Creation of an automated process to ensure that express consent is properly captured and that there is full transparency for our fans, customers, users, and visitors. 
  • Onboarding of data sources into the Identity Resolution Platform and CCPM. 
  • Working with Legal team to link privacy/opt-in/out terms to the CCPM and familiar with constantly changing regulations such as CCPA and GDPR. 
  • SME advice to & Collaboration with UX teams across the League ecosystem, in implementation of the CCPM “Preferences Center.” 
  • Work with Analytics, Marketing, Digital Media, Legal and business partners to define requirements and capabilities for the implementation of an enterprise-wide Coordinated Consent and Preferences Management (CCPM) system. 
  • Create and Document proper controls to ensure compliance and ethical use of services. 
  • Act as SME (in collaboration with Legal team) on privacy, consent & consumer data regulatory frameworks, including both US State-based and international regimes (e.g., GDPR, CCPA). 
  • Own and oversee day-to-day activities, as well as accountability for project outputs/deliverables and status updates. 
  • Manage roadmap for enterprise-wide rollout, as well as the launch of new features releases and manage the cross-functional implementation of the plan. Ensure plan alignment for features across the organization. 
  • Manage projects through entire execution. 
  • Strictly adhere to legal and compliance guidelines regarding access and exposure to sensitive and confidential information. 

Required Qualifications

  • Demonstrated experience in Identity, Consent and Privacy strategy & team leadership. 
  • Working experience with implementation & operation of Consent management platforms. Experience with OneTrust or Axciom is a plus. 
  • Tertiary qualification in an analytic, data science or technology field of study. 
  • 10+ years of experience in data platforms & systems. 
  • Strong Database skills is preferred. 
  • Familiarity or Knowledge of working in Cloud environment (AWS/Azure) 
  • Strong communication, presentation, and interpersonal skills. 
  • Superb design and innovation skills. 
  • Ability to take initiative, multi-task, and work in a fast-paced environment. 
  • Capability to liaise with all levels across the enterprise on projects and ad-hoc requests. 
  • Strong detail orientation is essential in this role. 
  • A Team player and self-starter. 

Physical Demands 

  • N/A 

Travel 

  • N/A 

Terms / Expected Hours of Work 

  • NFL employees are required to work 40 hours per week. 
  • FLSA exempt. 
  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success. 
  • We also continue to prioritize the health and safety of our NFL workforce. Consistent with that commitment, considering the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our NFL workforce be fully vaccinated. Exceptions are available only for those who need an accommodation for a qualifying disability or sincerely held religious belief or practice. 
  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.

Digital Transformation Lead – RFU

England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:

• Rugby – supporting rugby from grassroots to performance level

• Commercial – building partnerships and hosting matches and events

• Running the business – ensuring our organization and people can thrive

Our culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.

Role overview

Job Title : Digital Transformation Office Lead 

Department : Strategy & Insights

Reports to : Director of Strategy & Transformation

Salary Banding : £75,000 – £85,000

Job Level : Translate

Location : Hybrid (Twickenham/Remote)

Duration : Fixed Term Contract (24 months)

Nature and scope:

The RFU has been undergoing a period of significant change, responding to changes in the external environment whilst adjusting to the demands of a modern commercial governing body. The organisation is currently one year into delivering an exciting strategic plan that hopes to have a transformational impact on Rugby Union. 

As part of this strategic plan, the RFU has an ambition to become a data-driven, user-centric organisation with market-leading digital capabilities that will not only transform the rugby experience for players, volunteers, and fans today but also future proof the RFU for years to come. 

The Digital Transformation Office Lead will play a critical role in driving this programme of change, ensuring the initiatives that have been approved by the RFU Board are planned, delivered, and reported in a way that optimises programme ROI. The role will have direct management responsibilities for the Transformation Office but will also be required to manage a number of third-party vendors and influence a range of stakeholders across the RFU, including Board and Executive staff.

Accountabilities:

Overall delivery of the programme

• Manage the companywide digital transformation which will have significant CAPEX investment and annual OPEX 

• Maintain an overall view of the Change Programme portfolio and track its progress against the agreed timetable identifying or recognising and resolving dependencies, conflicts, cross-project issues and risks

• Establish and operate effective programme governance that gives assurance to the RFU Board that the multi-million-pound investment is being utilized effectively

• Facilitate cross-project meetings to ensure appropriate resolution of risks and issues (“deep dive sessions”)

• Ensure that processes are in place to support successful delivery of transformation, including sufficient controls to highlight any risks to the transformation

• Work with a multitude of suppliers to ensure the delivery of the RFU’s transformation roadmap 

• Work with internal and external colleagues to understand the overall programme finance process, financial budgets and actuals for the overall Change Programme. Ensure the budgets and actuals appropriately reflect project and programme budgets and are reported in a timely way

Communication and change management 

• Work with the Strategy & Transformation Director to ensure that the wide RFU business is adapting to the digital transformation 

• Define the monthly Change Programme communications that are distributed to the RFU Leadership Team and relevant internal and external stakeholders 

• Develop and deliver executive messaging to senior internal and external stakeholders 

• Proactively seek opportunities to engage the RFUs key stakeholders on programme matters including benefits and progress updates

Transformation Office team & programme leadership

• Set the strategic direction for the company Transformation Office and lead the team to deliver company transformation goals 

• Establishing the Transformation Office as a value adding resource and ensure that all staff are aware of its offerings

• Indirect management responsibilities for a number of third party or cross organizational resources 

• Collaborate and partner with technical and operational teams to gather business requirements, evaluate priorities and ensure a smooth delivery

Other

• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans

• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.

• Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation

Candidate overview

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role

Qualifications, skills & experience:

• Must demonstrate competence through previous relevant experience initiating and managing large digital transformational projects 

• Strong programme planning experience and ability to manage effectively within scope, timelines, budget and quality

• Experience working in both agile and waterfall environments 

• Experience and knowledge of financial and management accounting 

• Competence in people management and ability to lead or support in-house and third-party teams

• Strong communication skills with the ability to influence and drive change

• Experience working with product teams 

• Influencing, consensus building, and sustaining relationships – with the ability to work collaboratively 

• Ability to get up to speed quickly on new issues and to make sound judgement on them

• Ability to plan and delegate workload effectively

• Ability to constructively challenge Executive level staff

• The skills to manage conflicting agendas and personalities to ensure teams can focus on delivering for the long-term good of the business

• Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours

What we can offer you

We are proud of the range of benefits we can provide:

• Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more.

• Priority access to purchase match tickets

• 25% discount in Rugby Store and EnglandRugby.com

• 25 days of annual leave and your birthday day off

• Free dental care and free access to the stadium gym

• Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7.

• After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%

• Ride-to-work scheme, eyecare vouchers and season ticket loans

About our team

At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey.

We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:

• 85% feel motivated to perform their role to the best of their ability

• 83% feel supported by their Manager

• 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home

• 83% feel informed and connected with the organisation

CEO – Netball Victoria

Netball Victoria is a highly regarded and successful not for profit, member based peak sporting body for netball in Victoria. Enriching Victorian communities through netball from grassroots to the elite, the Netball Victoria family consists of over 100,000 members who play, umpire, coach or support netball from 159 Netball Associations and Leagues. Netball Victoria also proudly manages the Melbourne Vixens; a high profile and successful team in the Suncorp Super Netball Competition. The organisation is supported by 65 employees comprising of full-time and part time staff.

Netball Victoria is now seeking a new CEO following the recent resignation of Rosie King OAM after a successful 6+ year tenure.

Reporting to the Board of Directors, the Chief Executive Officer (CEO) provides overall strategic and operational leadership for the organisation including a pivotal role in the success of Netball Victoria Member Associations, Leagues and Clubs and the Melbourne Vixens. The CEO is accountable for maintaining a positive culture of challenge, support and collaboration across the whole-of-sport as well as managing relationships with key stakeholders to ensure the organisation’s objectives are met.

The 2023-2026 strategic plan is currently under development and the incoming CEO will be responsible for presenting and implementing this plan within the Victorian netball community.

To be successful in this role you will need to be a true leader and relationship builder; with an honest, upfront, cohesive and collaborative management style. You will need the maturity to lead the NV staff and stakeholder family with commercial acumen to manage the significant financial and commercial portfolio of this established business.

You will be experienced working with a Board of Directors and have the maturity, skills and political savvy to forge a strong relationship with the President, while providing leadership to and working with the Directors.

The CEO will champion the sport of netball, Netball Victoria and the Melbourne Vixens at every opportunity, in particular with Netball Australia, Government and commercial partners. A proven background in engaging and influencing people is essential, with advanced communication and negotiation skills required to build relationships and elicit cooperation from a diverse range of key stakeholders (internal and external), creating win/win outcomes.

While candidates with prior experience in a comparable CEO role will be highly regarded, we are also open to considering those candidates ready to apply the experience gained from a similarly scaled C-suite role. Knowledge and experience of the sport of netball and/or the Australian Sport system is not considered essential, but would be highly regarded.

The Chief Executive Officer, Netball Victoria search and recruitment process is being managed exclusively by Sportspeople Recruitment.

If you are intending to apply, please do so now – we reserve the right to close the role early if sufficient interest is receive

Olympic Operations Officer – Royal Yacht Association

The RYA offers a range of benefits including: a total annual leave package of 28 days (plus public holidays), a generous personal pension scheme (RYA will contribute 10%), life insurance, access to discounts through Sodexo, employee health assistance programme, trained mental health first aiders.

The purpose of the role is to provide World Class administrative support to organise and implement the RYA’s Olympic Programme – the British Sailing Team (BST) and British Sailing Squad (BSS). The RYA must continue to provide the best coaching and support system to the BST & BSS in order to stay ahead of other countries worldwide and remain as the World’s No.1 sailing nation.

Reporting to the Olympic Operations Manager, the Officer is responsible for supporting BST & BSS programmes. This including UK-based training and international regattas, administering the programmes back-of-house operations, and supporting preparations in the Olympic Games sailing venue. 

The role is a combination of office-based at the RYA offices in Hamble (typically 2 days per week) and home working. However, there is a regular need to attend meetings at the Weymouth & Portland training base or elsewhere outside the office.  Consideration will be given to applicants living in Dorset to have their principal place of work at the training base rather than in Hamble.

The role involves working with a wide range of personnel connected to the BST programme, including athletes, coaches, sport science & technical team members and external stakeholders. It will also involve overseas travel in support of Paris 2024 and LA 2028 Olympic preparations.

The successful candidate should be skilled at multi-tasking and have strong administration skills with outstanding levels of attention to detail which are not sacrificed during periods of high work volume. The successful candidate should be comfortable working independently as well as part of a team within a busy, dynamic and fast-moving environment. The successful candidate should also have experience of event planning and organising international travel and logistics including flights, travel and accommodation. Knowledge of international shipping and freight would be advantageous.

E-Commerce Trading Executive – Tottenham Hotspur

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with a global following of millions.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

  • A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
  • A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
  • Commercial partnerships with globally-recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company
  • A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040
  • An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes.

This position sits within the retail operation which is based in Enfield and includes frequent visits to Lilywhite House.

The club runs a fully in-house retail and events operation, which includes buying of merchandise, running of stadium experiences including stadium tours, managing multiple physical shops, licensing of products and running of online platforms. The Ecommerce Trading Executive will be based at the Enfield office and will focus on ensuring the presentation of all content on all ecommerce websites is perfect and meets requirements relating to quality and site performance.

JOB PURPOSE

The Ecommerce Trading Executive is responsible for the upkeep of all products and promotions across the online shop.

They are also responsible for the content on the Experiences website, and responsible for the setup of the products on that site in line with requirements from the operation.

The Ecommerce Trading Executive will also share responsible for copy, all images, and all pages across the Online Shop. Products are sorted in order to ensure highest possible conversion, and to pick up any issues or bugs with the website.

They will also manage other elements like merchandising on the site, working with third parties to innovate the website, setup in the CMS, on site product search as well as on site promotions.

Key Responsibilities

  • Responsible for supporting the eCommerce team in maximising sales and profit margins across the Online shop.
  • Growth of conversion across the Online Shop
  • Ensuring the brand guidelines are upheld on all eCommerce platforms
  • Ensure all information is correct across all ecommerce platforms such as customer service info and store location info
  • Redirects – Managing redirects across the Online Shop.
  • Responsible for the updating of META data in addition to the creation of product descriptions on the Online Shop
  • Create personalised experiences using Dynamic Yield to improve the customer journey and maximise sales.
  • Ownership of social-proofing across the site to maximise conversion.
  • Create geo-targeted promotions to grow sales and conversion in key markets, reporting on promotion results to the wider team.
  • Ownership of creating fully responsive landing pages for promotions and featured ranges across the Online shop.
  • Product priority – making sure that products are arranged in the right order on the Online Shop to support the customer experience.
  • Report any website issues to the Ecommerce Trading Manager and/or to our systems supplier.
  • Responsible for viewing heatmaps on the Online Shop as well as viewing customer sessions and feedback learning and recommendations to the wider ecommerce team.
  • Backend setup and maintenance of settings such as pre-order product lists and customisation lists for replica shirts
  • Responsible for product badging and all other on-site visual merchandising such as on-site search
  • Work along side operations and optimisation to conduct split testing and personalisation on site
  • Reporting key metrics using Google Analytics as well as other internal based reporting systems.
  • Drive sales and conversion of our global Supporters Clubs.
  • Responsible for maintaining site speed for the Online shop
  • Responsible for all back-end setup including but not limited to on site promotions
  • Responsible for utilising the On-site Search tool to ensure key search terms are returning relevant results for customers and communicating to the Buying team any search trends.
  • Managing the Amazon branded Spurs Shop which includes product upload, maintenance as well as identifying opportunities to grow sales revenue through Amazon Marketplace.
  • Ownership of the day-to-day tasks managing products on any other Marketplaces the Club launch in the future.
  • Responsible for providing the Ecommerce team with reporting key metrics from all Marketplaces.
  • Supporting Customer Care with customer queries including live chat enquiries.

Personal Attributes

  • Thinks ahead, generates ideas, challenges the status quo
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to high standards, takes responsibility
  • Strong communication and interpersonal skills
  • High attention to detail
  • Highly organised, proactive and self-sufficient

Skills & Experience

  • Commercially aware
  • Excellent time manager
  • Excellent spelling and grammar
  • Knowledge of web content management systems
  • Good experience of using Microsoft Office software (word, excel)
  • Understanding of SEO
  • Understanding of HTML/CSS
  • Comfortable writing briefs to external clients for on-site developments.
  • Computer literate with the ability to learn computer systems
  • Experience working in a similar eCommerce or digital role
  • Passion for eCommerce / Digital
  • Ability to connect performances both on and off the pitch to retail performance.

Product Manager, Content Distribution – DAZN

As a Product Manager for DAZN, you will be involved in the analysis and continuous development of the VOD Content Distribution platform serving our digital video service globally across PC, mobile, tablets, game consoles, connected TVs, Blu-ray players, and set-top boxes. You will collaborate with teams across product, design, operations, finance, marketing, commercial and the executive team to define a product roadmap and deliver it with internal and external development teams to grow the business.

A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. They will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment

HERE’S A LITTLE MORE ABOUT US…

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. There are no limits to what we can achieve. So if you want to push boundaries and help change the world, DAZN is the place to be.

As part of our team, everyone has the opportunity to make their mark and the power to make change happen. We’re doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We’re using world-class technology to transform sports and revolutionise the industry and we’re not going to stop.

Because for us, it’s all about Limitless Ambition – never settling, always restless, always wanting more for our customers. We’re growing fast and have made a big impact so far, and that’s just the beginning. There’s so much we can do. Working with us is exciting, empowering and truly global.

If you’re ambitious, inventive, passionate, brave and supportive, then you’re the kind of person who’s going to succeed at DAZN. Come and join our team.

This role is based in Leeds (hybrid working available). 

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), annual performance-related bonus, private medical insurance, life assurance, pension contributions up to 5%, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working (remove if role is 100% office based with shifts e.g. Broadcast Ops), and access to our internal speaker series and events.

As our new Product Manager – Content Distribution, you’ll have the opportunity to:

  • Own the VOD Content Distribution theme for DAZN’s Operating Tools and Systems, you will be responsible for leading how DAZN distributes our VOD media content and it’s metadata to our partners.
  • Work with operational teams to shape requirements and define experiences that ensure DAZN’s on-demand content is delivered without restriction.
  • Own the strategy for driving improvements to our current processes.
  • Constantly analysing how we can simplify the business.
  • Able to liaise with external suppliers to achieve short term projects
  • Able to present to senior management from DAZN and 3rd parties
  • Driven by personal insight, analytics and metadata trends, and use these to drive continuous improvements
  • Obsession on metrics and KPIs
  • Contribute to the development of detailed product requirements documents and technical specifications
  • Work closely with the other DOTS and DAZN teams to ensure all dependencies, and holistic experiences are captured.
  • Work closely with Operational Delivery teams to ensure that workflow and process changes are delivered smoothly and in a timely manner

You’ll be set up for success if you have:

  • 1-3 years experience writing high quality user stories and acceptance criteria in an agile environment
  • Excellent program organisation, product management, and coordination skills
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior management
  • Understanding of the issues surrounding delivering on-demand video planning and distribution
  • Understanding of the challenges of launching products in multiple markets
  • Absolute passion for innovation
  • Experience of managing 3rd party partners and suppliers
  • Background of delivering business value; improve user and customer experience and providing maximum return on investment
  • Pragmatic approach to feature prioritisation and compromises between designs and technical capabilities
  • Experience of agile methodologies

Even better if you have:

  • A degree, MBA or equivalent, relevant ongoing training and development
  • General interest in sport a real advantage

Who we are and what we do:

* Headquartered in the UK with 2,200 employees located in over 25 countries

* Home to DAZN – the largest, fastest-growing global sports streaming service live in over 200 countries and territories. You can subscribe to our global service at www.dazn.com

* We guarantee affordable access on most connected devices including smart TVs, set-top boxes, streaming sticks, smartphones, tablets, PCs and game consoles

* We work across every aspect of the way fans engage with sports; from production, through to content distribution and commercialisation

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity – where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations and gender identities. We actively

discourage any photos, personal letters or disclosure of any information that concerns other information than your professional experience.

Corporate Communications and Content Manager – LTA

This role is an exciting opportunity for an outstanding communications professional to play a part in helping the LTA achieve its vision of ‘tennis opened up’, and through our work to make tennis relevant, accessible, welcoming, and enjoyable, help us to ensure it is a sport that can be played by anyone, no matter their age, gender, background, or ability.

Tennis is a sport that is woven into the fabric of the nation, and as the national governing body the LTA is at the heart of that – from inspiring and engaging the millions of passionate fans who follow leading British players and world class tournaments, through to supporting the grassroots of the sport which reach into local communities across Britain to help get the nation active and deliver amazing physical and mental health benefits to those involved.

The Corporate Communications & Content Manager will play a key role within our Corporate Affairs team in devising and delivering creative communications programmes to protect and promote the reputation of the LTA, creating reputation-driving content and working across the business to manage proactive communications activity which promotes all areas of the LTA’s work.

This role will work closely with the Brand Communications Manager (Brand Marketing) to also support their delivery of brand-relevant, engaging communications for both B2B and B2C audiences, that increase levels of fan engagement, drive participation, and win back lapsed players.

In line with our values, we are looking for a talented and driven individual who can bring teamwork, passion, integrity, inclusion, and excellence to this role. If this, is you, and you want to join our journey to open up tennis in Britain, then we look forward to receiving your application.

The LTA, through its vision “Tennis Opened up”, is committed to creating a diverse environment where all colleagues feel included and a strong sense of belonging. We are proud to actively invite applications from all candidates who meet the essential criteria and can work in the UK, and we commit that everyone will receive equal consideration for employment irrespective of your disability, ethnicity, religion, sex, gender identity, sexual orientation, marital or civil partnership status, pregnancy or maternity status, or age. 

We also operate a flexible working environment where all colleagues can discuss their working needs with their manager or the People Team at any time.

Associate Manager, Creator Content – EA Sports

The Integrated Communications Team connects the voices of EA’s 300+ million players to our  development and strategy teams, facilitating healthy conversations with players, creators, and press to build thriving communities. The Associate Manager, Creator Strategy will work with some of the most influential creators in the world. Reporting to the Manager, Lifestyle Creators – EA SPORTS the associate manager will manage creator programs aimed at sparking players to passionately create and authentically converse about our sports games across all corners of the internet. The associate manager will oversee multiple creator programs including talent identification, program strategy, content production, relationship management and reporting. Passion is the fuel that drives our teams, and the successful candidate will take a love of creators and sport, specifically Madden NFL – matched with gaming industry expertise, content production skills and strong social channel expertise – to drive and deepen overall player awareness, engagement and sentiment for our EA SPORTS franchises.

The associate manager will take part in strategy, planning, research, outreach and relationship management while leading cross functionally to execute programs; overseeing day-to-day tasks; from forecasting and planning campaign reach to quantitative and qualitative analysis of overall campaigns’ key KPIs and contribution to overall brand health;  as well as supporting the Integrated Communications team remotely with any other activations/ programs/projects that may arise.

Responsibilities:

  • Participate in cross-functional group strategy and creative sessions, contributing digital/ interactive/new media ideas
  • Develop and implement creative and highly measurable creator programs/ campaigns with regular reporting on engagement, conversion and traffic growth
  • Implement creator strategy and best practices across various platforms and social communities (e.g. Discord, Instagram, TikTok, Twitch, Twitter, YouTube, etc.)
  • Use tools and technology to identify emerging lifestyle creators, manage applications to the Creator Network, manage the day-to-day interactions with emerging lifestyle creators (including tracking, reporting and recapping programs)
  • Organize and oversee Creator Network opportunities through content briefs, creator invites, contract requests and payments
  • Manage partnership with Madden Legal and Finance teams to coordinate Creator Network contracts and payments
  • Work with cross-functional teams to produce various types of video projects on time/ budget
  • Manage aspects of production including pre and post production, music, in-game capture, etc.
  • Manage digital projects, interfacing with other cross-functional teams for work-sharing and reporting in a 24-hour, 72-hour and 7-day cadence
  • Champion Diversity & Inclusion in our creator marketing campaigns and programs
  • Consistently communicate trends, shifts, and opportunities with the wider team
  • Compile project reporting on regular basis 
  • Provide relevant administrative tasks

General Qualifications:

  • A self-starter with 3+ years in the gaming and/or digital sports space, with proven experience delivering successful creator content and campaigns
  • Experience with and breadth of knowledge of video and livestream platforms such as Instagram, Snap, TikTok, Twitter, Twitch, YouTube,  and other emerging social platforms
  • Strategic understanding of digital and creator marketing and appropriate metrics of success
  • Depth of leveraging insights and data to develop creator content plans, campaigns and ideas
  • Excited by creating unique and innovative programs in partnership with creators
  • Experienced with report generation from social analytics tools such as Tublar, Stream Hatchet, and social platforms 
  • Knowledge of gaming and sports, specifically Madden NFL