Head of Risk and Compliance – Tottenham Hotspur Football Club

Founded in 1882 and based in North London, Tottenham Hotspur Football Club has a tradition of playing an entertaining and attacking style of football.

In April 2019, the Club opened a new 62,303-seat technologically advanced stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and as a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, rugby, concerts, and other corporate and private events, is a key step towards catapulting the Club from a Football Club to a globally renown Sports and Entertainment brand. 

We are looking to appoint a Head of Risk and Compliance to take full responsibility for the management of the Club’s risk and compliance obligations, ensuring all statutory requirements are being met or exceeded and delivering to the highest of standards.

The purpose of the role is to: 

  • Identify and mitigate risk.
  • Streamline processes and increase efficiency.
  • Ensure compliance with regulations.
  • Track data and workflow.
  • Automate basic tasks.
  • Approve and activate new suppliers and new technology platforms.
  • Centralise the risk function and subsequent mitigation processes.

KEY RESPONSIBILITIES

The key responsibilities of the position include, but are not limited to the following:

  • Monitor compliance with data protection and privacy legislation and the Club’s
  • related policies in an environment dealing with significant amounts of personal data.
  • Advise and support teams across the business to meet their obligations to protect personal data in line with legislation.
  • Monitor regulatory and legislative developments to devise and maintain policies and procedures to regulate the processing of personal data and set out how to interact with external bodies, regulatory authorities, and data subjects.
  • Establish and maintain influential working relationships at all levels necessary to successfully promote compliance strategies, and continuous improvement opportunities.
  • Review contracts to ensure that appropriate data protection wording is included.
  • Manage data subject access requests within stipulated timeframes.
  • Co-manage data incidents and breaches to ensure reporting obligations are adhered to.
  • Document new processes and assist the business in completing relevant assessments, e.g., privacy impact, legitimate interests, and data protection impact assessments.
  • Co-manage the Club’s system asset register to ensure all platforms used to process personal data across the Club are documented and assessed.
  • Manage the Club’s Risk & Compliance systems including GRC and Due Diligence platforms.
  • Review completed assessments and take any identified risks through a treatment process with the business, assigning and managing the completion of tasks where required.
  • Manage third party relationships for the maintenance of existing Risk & Compliance platforms and create business requirements for any identified enhancements.
  • Perform ongoing compliance reviews of all active vendors to cover a broad range of compliance checks.
  • Carry out rationalisation exercises to identify any overlap in vendor services and, where appropriate, question business plans to change existing arrangements.
  • Manage the compliance on-boarding of new vendors to ensure adherence with Club policy.
  • Based on the nature of the engagement with new suppliers, co-manage the external assessment process with the Club’s Cyber Security Team.
  • Manage ad-hoc customer compliance analysis requirements.
  • Board level reporting of key risks and subsequent mitigation plans.
  • Oversee internal PCI DSS audit processes and subsequent ongoing management.
  • Act as key stakeholder for an ISO 27001 implementation.
  • Oversee the Club’s insurance policy portfolio by identifying gaps in current cover and making informed recommendations to mitigate.
  • Co-manage the Club’s risk register along with other departments, e.g., Safeguarding, EDI, Health & Safety etc.
  • Act as a key stakeholder on compliance related projects e.g. new system implementations, brand protection and Net Zero initiatives legal
  • Oversee and implement ongoing staff compliance training program.
  • Ensure that staff are aware of their compliance responsibilities, accept accountability and understand reporting obligations.
  • Assist in the management of regulatory examinations and enquiries and represent the Club on issues as required.
  • Sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance issues across business units, legal entities, geographies, and jurisdictions.
  • Develop and articulate sound proposals to key stakeholders which influence and drive timely decision making.
  • Cultivate relationships and collaborate with multiple stakeholders, including Heads of Departments, internal and external Legal counsel, regulatory bodies and auditors.
  • Establish a large-scale vision, developing the strategy to support the vision, gaining consensus across key functional leadership areas through effective communications and successful delivery against goals and objectives.

KEY EXPERIENCE

The key responsibilities for the role include, but are not limited to the following:

  • Extensive experience in managing a compliance function with a focus on data protection.
  • A solid understanding of European and UK data protection law.
  • Both CIPM and CIPP/e qualifications or relevant alternative.
  • An understanding of other relevant compliance functions such as ESG, PCI-DSS, AML and EDI.
  • Demonstratable experience of delivering sustainable compliance frameworks.
  • Management and subsequent treatment experience of a digital risk register.
  • Ability to work autonomously in creating and executing strategies.
  • Excellent verbal and written communication skills.
  • Experience in process and data flow mapping.
  • Experience in using GRC and due diligence technology.

The Executives in Sport Group are retained on behalf of Tottenham Hotspur Football Club to appoint a Head of Risk and Compliance. All direct applications and CV’s will be forwarded to The Executives in Sport Group.

Chief Executive Officer – British Swimming

In the new Chief Executive, the British Swimming Board is seeking an individual with excellent strategic acumen who can both define, and execute the next phase and the future of British Swimming. The Board is seeking to significantly increase and accelerate initiatives driving Performance, People, Partnerships and Influence and the next Chief Executive, by virtue of both their track record and their clear plan for British Swimming must rapidly give the Board, athletes, coaches and support staff confidence about the future direction. The Board is open to exploring new ideas for enhancing performance and generating revenues. British Swimming must continue to be trusted by all stakeholders in its reliability in delivering on the World stage.

Experience requirements

  • Proven experience of delivering sustainable performance and development in business, previous experience in the sports sector would be highly advantageous, but should not be a limiting factor, to include attracting and maintaining sponsorship funding or alternative methods of revenue generation
  • Experience of navigating complex organisations and influencing multiple stakeholders
  • A track record of delivering on strategic change programmes
  • A highly collaborative leader, adept at influencing stakeholders, but willing to compromise as appropriate
  • Experience of operating at Board level. Track record of delivering on a strategy
  • Experience of international influence in sport is desirable.

Personal qualities

  • A creative thinker who is strategically and analytically astute.
  • High aspiration level for British Swimming, its development and opportunities to increase revenues
  • Passionate about sport, ambitious and driven with energy and charisma to achieve goals fast and get things done.
  • Approachable and a good listener, with a willingness to challenge others and to be challenged
  • Values driven, with the highest standards of personal and professional integrity and ethics.
  • Outstanding people leadership skills with a positive, constructive and open approach that will support, nurture and enhance the culture of the business.
  • Fully hands on, leads by example, holds self and others accountable

Key responsibilities

Setting strategy

  • Understand rapidly the dynamics of the organisation, where it has come from, present strategy and stakeholder expectations.
  • Refine, as appropriate, and clearly articulate the strategic plan for the business, gaining a deep understanding of performance, people and partnerships and the opportunity.
  • Optimise the brand and the positive culture and review the current operating model to explore new ways forward.
  • Leverage the expertise and wider networks of the Board, UK Sport and others to act as a sounding board on strategy.
  • Champion innovation and creativity within the business, particularly with regard to improving performance and generating income.
  • Ensure the organisation has the ability to respond to a rapidly evolving external environment.
  • Knowledge of UK funding structure.

Executing for results

  • In a highly competitive environment, ensure the organisation remains operationally excellent with a real focus on delivery and a high performance edge.
  • With excellent commercial and financial acumen, continuously assess performance trends and rapidly identifying any issues.
  • Work closely with the leadership team on the performance management framework.
  • Constantly strive to improve performance in the business, with a culture to be the best in the World.

Click here for a full job description 

How to Apply

If you want to be considered for the position, please click ‘APPLY NOW’ and supply the following:

  • An up-to-date CV setting out your career history, with responsibilities and achievements and preferred contact details.
  • A supporting statement outlining suitability for the role and the value that your expertise will add to the board.
  • Details of two referees who can speak authoritatively about you together with a brief statement of the capacity and over what period of time they have known you. Referees will not be contacted without your prior consent.
  • Proof of your eligibility to work in the UK.

Senior Digital Content Manager – FA

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We are excited to be searching for a Senior Digital Content Manager to lead the FA’s owned and operated digital team across England and competition brands. The successful candidate will oversee the direction of day-to-day output, in order to grow our channels and reputation both within and outside of the FA, in line with the Commercial and Marketing strategy.

Key Accountabilities:

  • Leading the team of direct reports, including performance and career development with regular 1:1s, quarterly performance check-ins and development of performance development plans.
  • Part of Content department’s leadership team, shaping and supporting overall strategy, culture and departmental processes.
  • Devise brand-specific content strategies that support best-in-class output across domestic and international
  • Overseeing day-to-day content, setting and improving standards, driving creativity and ensuring strong planning across the team, including visibility for key stakeholders.
  • Play a key role in developing internal relationships, enabling other sections of the organisation to realise B2C and B2B content propositions.
  • Play a key role to champion the use of data to inform the day-to-day content strategy and overall direction.
  • Managing key external relationships, including core agencies, technical suppliers, social media platforms, etc.
  • Drive innovation and content execution at significant competition events and international tournaments.
  • Contribute to the success of campaign executions across commercial and broadcast partners.
  • Support the FA’s equality, diversity and inclusion initiatives across our England and competition brands.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Knowledge:

  • Evidence of consistent high-quality output and driving standards across B2C and B2B/B2B2C,
  • Ability to translate brand plans into actionable content plans,
  • Strategic thinking,
  • Content planning,
  • Creation of tone of voice/style documents,
  • Strong stakeholder communication and collaboration (internal and external)
  • Execution of marketing campaigns, brand activations and data acquisition,
  • An interest in both men’s and women’s sport.
  • Willingness to innovate and embrace new technology.

Experience:

  • Minimum five-years’ experience working in a similar role,
  • Line management of a small or mid-sized team (objectives setting/career development support,)
  • Managed a range of agencies and vendors,
  • Calm under pressure,
  • Commercially minded,
  • Developed owned and operated content strategies for largescale channels (domestic and international.)

Technical Skills:

  • Expertise producing highly engaging social media, website, and video content across all channels,
  • Strong project management and organisation skills,
  • Excellent editorial skills across owned and operated,
  • Strong planning and organisational skills,
  • Extensive experience using data analytics tools and systems,
  • Highly creative,
  • Passionate about content and standards,
  • A broad understanding and appreciation of various content forms (lifestyle, technology, entertainment, etc.)

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

This advert is live until 31st December 2022, however, if we find a suitable candidate in that timeframe there is a possibility the role may close early. Therefore, we highly recommend you submit your application as soon as possible.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application

Commercial Partnerships Manager – ECB

PURPOSE

This opportunity sits within one of sport’s most progressive commercial teams.

The Commercial Partnerships Manager role is an integral member of our commercial team and is responsible for building and managing day-to-day relationships with a portfolio of exciting and forward thinking partners. Collaborative working is key, with both external and internal stakeholders, to develop and deliver best in class annual activation plans.

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We know that Cricket is a force for good and makes an enduring impact on people’s lives. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion. It’s something for everyone to watch, play or enjoy, across genders, age, disability and diverse communities.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

  • Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
  • Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
  • Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
  • Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.

YOU’LL LOVE THIS JOB IF

  • You are passionate about delivering exceptional client service to partners and are experienced in managing and delivering commercial partnership contracts.
  • You have worked with big brands in sport or entertainment and have a thorough understanding of the fundamental marketing principles and audience segmentation.
  • You have strong leadership and interpersonal skills that build great relationships at all levels within stakeholder organisations.
  • You are very organised, with a high level of attention to detail.
  • You are brilliant at collaborating with different stakeholders across business, both internal and external.

YOU’LL BE DOING

  • Working with key ECB commercial partners to maximise brilliant and innovative partnerships.
  • Working alongside partners and their agencies to develop and implement activation plans, that deliver against objectives and exceed KPI’s.
  • Coordinate Marketing, Digital, Events and Communications teams to support partner campaigns, ensuring they are aligned with The Hundred’s strategy and engage target audiences.
  • Building strong relationships within our commercial partners to develop a robust understanding of partner brands and businesses.
  • Developing and delivering insight led partner evaluation presentations.
  • Oversee player content and PR appearances which deliver partner and ECB objectives.
  • Attending matches as part of the event delivery team.
  • Managing partner servicing budgets.
  • Contribution to driving of the overall commercial strategy including supporting new business initiatives.

YOU’LL HAVE

  • The ability to working within a fast-paced environment where change is part of the fabric and innovation is at the core.
  • Established experience in a client facing role, managing lead or title level partnerships and activating through the line marketing campaigns.
  • Sound commercial sense with the ability to understand partner objectives, how to evaluate and evolve them, leading client conversations with confidence and gravitas.
  • Demonstrable experience in developing campaign strategy and generating creative ideas to assist partners to leverage their assets.
  • Excellent project, planning and time management skills with the ability to work under pressure
  • The confidence and capability to build strong relationships with key internal and external stakeholders.
  • Excellent communication, negotiation, influencing and decision-making skills.
  • Experience of building process, ways of working and collaboration.

YOU’LL RECEIVE

  • Competitive salary
  • 25 days’ holiday
  • Private medical insurance
  • Non-contributory 8% pension
  • Life assurance
  • Free on-site gym
  • Subsidised canteen
  • 30% discount on Castore items

Senior Planning and Projects Manager – Premier League

The Premier League Policy and Corporate Affairs team are recruiting for the exciting new role of Senior Planning and Projects Manager. The Policy and Corporate Affairs department remit covers: Policy; Public Affairs; International Football; EU Affairs; Communications; Supporter Engagement; Safety and Security; Corporate Purpose; Equality, Diversity and Inclusion and the Premier League’s support for Wider Football and Communities.


The team has an increasing focus on promoting awareness among key stakeholders and decision makers of the positive work, influence and impact of the Premier League. This encompasses economic, social and soft power impact, as well as the League’s public purpose investments – not least, the Premier League’s unparalleled contribution to the wider football pyramid and support for communities. Other policy topics covered by the team are wide ranging, and include sustainability, grassroots football, broadcasting rights, online safety legislation, the Gambling Act and ongoing immigration / access to talent policies.


The role


As the Policy and Corporate Affairs department grows and adopts a matrix management approach to workstreams and team coordination, we are recruiting a new role to develop and embed procedures to keep departmental and cross-departmental projects and workstreams on track. The Senior Planning and Projects Manager will work with colleagues across the department and wider business to coordinate strategy development and operational delivery. The role will focus on project management and resource planning to address strategic priorities. This includes tracking and evaluating projects, coordinating working groups, risk and budget management and production of documentation that meets Board and Shareholder requirements.


Key Responsibilities


The main duties will include, but are not limited to:

  • To develop and implement strategy and project planning procedures across all Policy and Corporate Affairs workstreams 
  • Develop projects that help the department meet its strategic objectives – this will include project management of workstreams which include representatives from across the business 
  • Work closely with each team in the Policy and Corporate Affairs department to develop an in-depth understanding of our work and aims; also establish working relationships with departments around the organisation to help facilitate cross-departmental working 
  • Support the Director of Operations and Strategy in departmental resource planning and budgeting, including forecasting and developing recommendations 
  • Support the Director of Operations and Strategy and other senior leaders in setting the department’s strategy, involving input from across the team 
  • Establish forward planning and reporting procedures to monitor progress within ongoing updates and recommendations on project progress, costs and deadlines
  • Own and deliver discrete projects where appropriate, contracting and managing consultants where necessary 


Requirements For The Role

  • Project management qualification and/or experience utilising project management tools
  • Experience in a management consulting or corporate strategy role (or similar)
  • Significant experience of managing multiple concurrent projects / programmes, ideally with variety of project focus 
  • Experience in leading projects from initial concept to evaluating success
  • Budget management and reporting experience 
  • Delivered written reports or proposals for consideration by senior management
  • Advanced Microsoft Excel and PowerPoint skills
  • Detail-oriented with excellent organisational and interpersonal skills 
  • High standard of presentation; keen to champion company style / format in documents, presentations and other materials 
  • Able to present information effectively to a range of audiences 
  • Self-motivated and goal-oriented 


The Premier League is an equal opportunities employer and welcomes applications from all sections of the community. All appointments will be made based on merit.


Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.


Benefits


Our competitive range of benefits includes:

  • Private medical insurance
  • Permanent health insurance
  • Life insurance
  • Subsidised gym membership
  • Health screenings
  • Mental health support
  • Cycle to work scheme
  • Season ticket loan
  • Pension scheme
  • Discounts with commercial partners
  • Access to match day tickets

Head of Business Analytics and Insights – New York Mets

The Head of Business Analytics & Insights will be responsible for leading a world class team of high performing data analysts, data scientists, market research analysts and visualization engineers that provides insights to support enterprise initiatives. This is a great opportunity for a leader that relishes innovative data solutions, passionate about analytics and enjoys leading a motivated team to support the strategic needs of the various business. 

The ideal candidate will have a proven track record in data acquisition and management, finding insights from large data sets, and product innovation, with a special focus on interdepartmental collaboration.

You will have exposure to and partner closely with senior leaders to drive impact and results. You will also drive strategies with insights with effective communication and strong technical skills to develop and oversee complex analyses. Additionally, you must possess the rare ability to not only deeply understand data, but also to socialize those insights and takeaways efficiently and accessibly.

Essential Duties & Responsibilities:

  • Drive a deeper understanding of our fans, partners, and business and serve as a trusted partner that provides data-driven insights to inform strategy and aid in decision making
  • Partner with key stakeholders (including Ticketing, Partnerships, Marketing, Finance, Guest Services, Venue Services, Retail, Ballpark Operations and Technology) to meet analytical needs and continuously improve our insight-creation capabilities
  • Build insights at scale – elevating our foundational data systems and analytics to allow for faster, better, and more systematic insights
  • Identify and champion new analytics and research opportunities that improve the quality and effectiveness of reporting and insights throughout the organization
  • Turn business opportunities into the right research questions; pursue and guide the best research approach including qualitative and quantitative insight programs that will create excellent
  • Establish processes that promote the dissemination, usage and adoption of analytics and research insights across the organization
  • Create an analytics-driven business culture that enables the team to work cross-functionally on key business initiatives and strategies
  • Train business users of various skill sets to enable ‘self-service’ analytics; advocate for data-driven decision and frameworks via empowerment of data usage across the business
  • Partner with Data Engineering and Technology Infrastructure teams to develop standards and processes around data governance, quality and accessibility to address the self-service needs of business users
  • Set objectives and success metrics for the Business Analytics & Insights function and strive to exceed them

Qualifications:

  • Bachelors in a quantitative field (Business, Math/ Statistics, Economics, Computer Science, Engineering, or similar); Masters, preferred
  • 10+ years of experience in insights and analytics required
  • 5+ years in a business or executive management role
  • Experience with advanced analytics using large and complex datasets and platforms (SQL, Python, R, Tableau, Cloud, etc.), including model development/data science
  • Demonstrated experience in strategic and analytical leadership in a proactive manner
  • Executive presence on high-level meetings. Credible functional expertise in predictive analytics
  • Demonstrated success in creating measurable business benefit for analytics while interacting with many stakeholders in a complex organization
  • Strong verbal and written communications skills, listening and teamwork skills, and effective presentation skills.
  • Proven relationship builder based upon trust, respect, effective communication, and achievement of common goals; experience in identifying potential needs and opportunities and in fostering collaboration and support
  • Moves groups to consensus and resolves conflicts; exhibits willingness to have difficult conversations
  • Excellent communication, collaboration and delegation skills
  • Experience with budget management
  • Sport business industry knowledge preferred

The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.

The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.

Communications Manager – British Cycling

British Cycling’s Commercial Directorate is made up of the Communications, Marketing, Membership, Creative, Research and Insight, and Commercial Partnership teams, which work together to tell the story of our work, grow our membership and commercial revenues, and celebrate the achievements of our riders and staff.


From PR and campaign management through to creative design and content production, we work as an in-house agency, supporting the business to deliver its ‘Lead our sport, inspire our communities’ strategy.


About You


In this role you will lead on the delivery of strategic, multi-channel communications campaigns, media relations, media operations and internal communications in support of the British Cycling strategy.


What Will You Be Doing

  • Developing and implementing innovative communications campaigns to support the organisation’s strategic priorities, working closely with internal colleagues and the media to build affinity with and support for British Cycling. 
  • Building strong relationships with sport, news and broadcast media outlets, both nationally and regionally, to take our work to the widest possible audience. 
  • Producing high-quality press releases, quotes, briefing documents and web copy covering the full breadth of the organisation’s work, from the grassroots to the Great Britain Cycling Team. 
  • Managing communications and PR activity for British Cycling’s major international and domestic events, such as UCI Track Nations Cup rounds, with a focus on driving customer engagement, ticket sales and ensuring high-quality spectator communications.
  • Fulfilling the role of event Media Manager for all international and domestic events delivered by British Cycling, managing the media operations process to provide a first-class experience for attending journalists, photographers and broadcasters. 
  • Working closely with our Commercial Partnerships team to announce and activate partner and supplier relationships, raising awareness of their achievements and purpose. 
  • Working closely with our Membership team to deliver customer-facing activity which celebrates the benefits of British Cycling membership, while identifying opportunities to raise awareness of our membership offer amongst new audiences. 


What are the perks?

  • Competitive salary 
  • Cycle to Work Scheme
  • Generous holidays (25 days + Bank Holidays)
  • Holiday purchase scheme
  • Life Assurance
  • Pension


Closing Date: Friday, 11 November 2022

Head of Marketing and Technology – DAZN

How does revamping our Ad Operations and Marketing Technology team sound like? How about reshaping our Ad Operations strategy on a global scale? If you are in for a challenge like this, now is the time to apply and start the conversation!

Here at DAZN you’ll find rapid growth and an always evolving, improving marketing function and a truly international team. With your experience in AdOperations and your hands-on, yet strategic mentality you’ll get full reigns to define best practices and coach your team member, our AdOps Executive.

As our new Head of Marketing Technology and Ad Operations you will be owning the development of our tagging strategy, leveraging tag management solutions (GTM), omni-channel measurement solutions (CDP’s like Segment), web (Google Analytics), and app analytics tools (AppsFlyer).

You’ll also get to collaborate with our wider marketing team – from central teams such as your paid media colleagues to our world-class marketing analytics team and occasionally also our marketing teams in-market.

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), annual performance-related bonus, private medical insurance, life assurance, pension contributions up to 5%, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.

As our new Head of Marketing Technology & Ad Operations, you’ll have the opportunity to:

  • Continually assess the ad technology landscape and look to design the ad tech architecture of tomorrow – including ad delivery, piping data into BI dashboards, and enabling machine learning optimization models.
  • Develop a tagging strategy leveraging tag management solutions (GTM), omni-channel measurement solutions (CDP’s like Segment), web (Google Analytics), and app analytics tools (AppsFlyer).
  • Represent Marketing Technology cross-functional collaboration with the rest of paid media teams and all partners and vendors, serving as their primary technical point of contact.
  • Work closely with DAZN Technology and Product teams for full integration of marketing technology tech stack and for prioritisation in the development roadmaps.
  • Continually identify technology measurement gaps and limitations within digital media products and campaigns, assisting in the development of custom solution tracking.

You’ll be set up for success if you have:

  • Extensive experience in Ad Tech / MarTech and Ad Ops type roles, preferably agency-side or client-side on large and complex accounts across multiple countries.
  • Extensive ad measurement knowledge of multiple advertising platforms including Ad Servers (Campaign Manager), Bid Platforms (SA360, DV360, Google Ads, Social), Analytics/ MMP/ CDP Tools (Google Analytics, Firebase, Appsflyer, Segment), and tag management solutions (Google Tag Manager).
  • First-class organizational and project management skills, to ensure you can drive projects, keep stakeholders updated, and deliver quality output.
  • A deep knowledge of the privacy landscape changes to browsers (ITP, ETP, Chrome Privacy Sandbox), app updates (SKAN or Android Privacy Sandbox), attribution without IDs and how the industry adapts.
  • A great understanding of server to server calls, APIs, and SDKs.

Even better if you have:

  • A strong understanding of ad technologies by environments such as web, apps, and OTT/ CTV a plus.
  • Fine-tuned communication, presentation, and influencing skills; with an ability to think creatively and present complex subjects in clear and simple terms

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team you’ll have the opportunity to make your mark and the power to make change happen. We’re doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We’re using world-class technology to transform sports and revolutionise the industry and we’re not going to stop.

If you’re ambitious, inventive, brave and supportive, then you’re the kind of person who’s going to enjoy life at DAZN.

We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

NFT Blockchain Content Project/Asset Manager – NHL

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.Benefits to working at National Hockey League include:

  • Medical/ Dental/ Vision insurance effective on the date of hire
  • 401(K) Plan and Defined Contribution Pension Plan
  • Annual Bonus
  • Generous PTO policy
  • Commuter Benefit Program
  • Paid Company Holidays

OverviewWe are seeking a Project Manager/Asset Manager to join the NHL’s Studios team and support the creation and development of league wide NFT initiatives with the goal to curate content to enhance the fan experience in this new space.This position requires a combination of content curation, video editing, metadata tagging, asset management and content delivery. The ideal candidate will be highly motivated and organized & perform under pressure with dignity and grace. Qualified individual should possess a broad knowledge of sports in general and have an understanding of the NHL’s history, teams, players, and coaches.This position requires the ultimate team player to be able to handle multiple sides of media content creation. This is an exciting new opportunity to shape the future of NHL’s fastest growing business unit and collaborate across the entire organization.Essential Duties

  • Self-starter who can work on their own and take direction from others and implement those suggestions in a cordial and professional manner 
  • Candidate should have experience working in television multimedia production environment
  • Manage NFT content distribution process
  • Assign timelines to NFT staff members
  • Work within established guidelines of content management 
  • Curate content from internal MAM system and add metadata tags
  • Distribute content after completion to various stakeholders 
  • Quality control of all content within the production chain
  • Understanding of post-production and all that is required for timely execution of projects
  • Research, footage procurement, file management, editing, exporting media in various formats is a must
  • Assist in day-to-day needs of the NFT and Blockchain content system
  • Effective communication between NHL’s steak-holders (NHL Studios, Marketing, Social teams
  • Collaborate with NHL Studios team members 
  • Quality-control of assets and content 
  • Perform additional duties to complete projects
  • Manage content for marketing and promotional materials as necessary
  • Must be very flexible with working hours, as day and night hours, weekdays and weekends are required as well as being on call for last minute production requirements. Your workday can extend as production demands change, so schedule flexibility is a key component to the position.

Qualifications

  • Bachelor’s degree in Communication, Design or related field from accredited 4-year university
  • Experienced Adobe Premiere Pro Edit capabilities a must. 
  • Adobe Creative Suite, After Effects, InDesign, Illustrator, Photoshop graphic and animation experience is preferred 
  • Ability to work in a fast-paced environment working on multiple projects simultaneously 
  • Attention to detail with superior organizational and creative skills
  • Proactive, self-starter who can work independently within set objectives
  • Excellent communication and interpersonal skills
  • Hockey knowledge of game and terminology

Ticketing and Membership Executive – Lancashire CCC

If you have great customer service, sales and administration skills and would be keen to put them use in a world-class sport and entertainment venue whilst developing your experience in ticketing along the way, then this could well be the opportunity for you.

The Opportunity

We are excited to be looking for a Ticketing & Membership Executive to join our fast-paced and friendly ticketing team. As a Ticketing & Membership Executive you will be responsible for selling tickets and memberships, maximising sales opportunities and ensuring the best possible customer journey and customer service for Lancashire Cricket Members and other customers.

Whilst prior experience in a ticket office/box office would be preferred, we would also welcome applications from candidates who have experience in other front-line customer service based environments.

About Us

Emirates Old Trafford, home of Lancashire Cricket is an award-winning world-class. It is recognised as one of the UK’s most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 24,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-star hotel with 150 rooms; and an on-site Caffè Nero.

The venue has played host to some of the world’s biggest sporting events, including six ICC Cricket World Cup fixtures in 2019, Ashes test matches, international fixtures and world class concerts, including The Killers, Harry Styles and the Red Hot Chili Peppers in 2022.  It’s a unique place to build a career where no two days are ever the same!

Key Responsibilities

  • Carrying out ticket sales duties using the venue’s ticketing system
  • Conversing with the public at the Ticket Office in person, by email or on the phone
  • Creating sales opportunities where possible
  • Providing customer service and managing customer requirements proactively and in a welcoming, courteous, helpful and positive manner
  • Participating in telephone sales campaigns
  • Managing ticket allocations for various groups
  • Accounting for personal sales monies and reconciling those with ticketing system reports
  • Capturing customer information efficiently and accurately

Essential Requirements

  • Experience working in a busy fast-paced customer service environment
  • Excellent verbal and written communication skills
  • Strong numeracy skills, ideally with some experience of basic accountancy
  • The ability to work under pressure whilst managing customer expectations
  • A willingness and ability to work evenings and weekends in line with ticket office opening times

Experience of working in a ticket office/box office would be desirable but is not essential as training will be provided.

Benefits

  • Holiday allowance increasing with service
  • 2 x standard Lancashire Cricket season memberships
  • Social events throughout the year
  • Fitness classes, table tennis club and yoga
  • Basic contributory pension scheme with option to join enhanced pension scheme, including life assurance, after 3 months service
  • Optional health cash plan scheme
  • Discounts at the Lancashire Cricket Official Store, Trafford Cricket Centre, Hilton Garden Inn Emirates Old Trafford, Caffè Nero and with the Club’s partners
  • Free parking

If you feel you have the experience and skills required to be successful in this position then please send your CV to recruitment@lancashirecricket.co.uk.

The closing date for applications is 5pm on Friday 11th November however, if enough suitable applications are received prior to this date, we may carry out interviews immediately and look to close the process early should the ideal candidate be found. With this in mind, please submit your CV to us as soon as possible to avoid disappointment.

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. 

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club.