Tender for Fan Data, Audience Analytics & Digital Sponsorship for ICC

The ICC aspires to create direct customer relationships with the vast global audience of cricket fans and connect them with the content they value most. We strive to provide more value to our members and sponsors, and in turn grow the interest in the game of cricket, deepening the connection that fans already have with the sport.

The ICC Digital and Sponsorship Teams will embark on a program to increase the breadth, quality, and volume of content it offers, particularly on ICC’s owned and operated platforms. The team will look for more ways to build direct customer relationships, create insights around the game and ultimately deliver more relevant content to cricket fans and value to its sponsors and members.

While the ICC’s digital aspirations are significant, the internal digital team is not large. It works with partners who have deep experience in technology and digital services in the sports industry and are committed to helping the ICC realise the value of their properties and audience.

The ICC digital team has existing relationships with four incumbent partners. They respectively provide:

  • Digital Publishing Platform Partner – Content management tools, sports data ingestion/display and identity management as well as all of the services to build, enhance and support the ICC’s suite of products.
  • OTT Streaming Partner – End to end streaming solution for ICC.tv, including payments, customer service, tax handling and website, mobile and TV Apps.
  • Content and Publishing Partner – Responsible for the creation and publication of all digital content on ICC’s owned and operated social media channels. This includes the creation of short and long form content, video, and graphics 365 days a year to the ICC’s global digital audience of hundreds of millions of fans.

Fan Data, Digital Marketing and Commercial Services Partner – Data Warehouse management, BI tools, Digital Marketing tools and integrations with the ICC’s providers. The same partner also provides services for Digital Marketing support, Advertising Operations, Data Analysis, Commercial and Sales support.This Fan Data, Audience Analytics & Digital Sponsorship Invitation to Tender (ITT) process will find the appropriate digital partner(s) required to supply services for the final bullet highlighted in bold above. The other services are not covered in this process. However, the chosen vendor(s) may be required to work closely with the other services to help ICC achieve its overall aims.

Tender for Event Management & Infrastructure services for DCMS

DCMS is seeking to establish a multi-operator framework agreement for general event management services, including infrastructure and equipment (via hire), as well as any ancillary goods and services to run an event, including cost management and pre / post event assurance activities. The requirement will be to provide services and temporary equipment for individual events organised by the department, our Arms Length Bodies as well as other Government Departments.

Project Manager – FIFA

The FIFA Foundation was established in 2018 as part of FIFA’s commitment to generating a positive social impact and addressing the most pressing global challenges. Aligned with the Vision 2020-2023: Making Football Truly Global, and FIFA’s flagship campaign of Football Unites the World, the FIFA Foundation seeks to leverage the intrinsic values of the beautiful game for the benefit of the people and the planet. Its diverse programmes, campaigns, and events contribute tangibly to improving the lives of disadvantaged children and young people in every corner of the globe, with actions in the fields of education, gender equality, health and well-being, and climate action.

We are now looking for a Project Manager that is part of FIFA and supports us on our mission.

These are your key tasks:

  • Support the Head of the FIFA Foundation Administration on the implementation of diverse programmes and projects of the FIFA Foundation in all different phases and actions of the management worldwide, including execution on site, financial oversight, follow-up and monitoring, drafting of reports, among other tasks
  • Manage the relationship and communication with stakeholders of the programmes
  • Consolidate and provide information on the programme to assist with all FIFA and FIFA Foundation communication plans (e.g., posting on social media, reporting to the FIFA Foundation Board, etc.)
  • Logistic organisation of material, workshops, and on-site delivery of the projects
  • Knowledge management, including gather of information and consolidation to produce data to be published and distributed to decision-makers
  • Assist the Head of the FIFA Foundation Administration on the implementation of other FIFA Foundation activities, when required
  • Support the Head of the FIFA Foundation Administration on the preparation of FIFA Foundation Board meetings and the follow-up of decisions
  • Participate in events and meetings, when instructed by the Head of the FIFA Foundation Administration

The specific competencies we require for this position are:

  • University degree, technical college qualification or specific higher education
  • Experience working in an international environment
  • Proven track-record in managing complex projects/programmes
  • Football sector experience is an asset
  • Humanitarian / development / social work experience is an asset
  • Project Management skills
  • Excellent organisational and planning skills
  • High attention to details and level of quality awareness
  • Result- and performance-oriented
  • Stress resistant, able to work efficiently under pressure
  • Ability to learn quickly, high level of flexibility
  • Diplomatic skills, discreet and tactful
  • High level of communication, conflict resolution and teamwork skills
  • Ability to represent FIFA well
  • Open-minded, with political and multi-cultural sensitivity
  • Fluency in English
  • Proficiency in Spanish, good management of French is an asset
  • Proficiency in Microsoft Office (Word / PowerPoint / Excel)
  • Experience with Project Management Tools is an advantage
  • Availability to travel

Coordinator Communications PGA TOUR Americas & PGA TOUR Pathways – PGA TOUR

This position is responsible for the creative development and implementation of PR plans for PGA TOUR Americas and its members and tournaments, as well as supporting the other PGA TOUR Pathways, under direction of the Senior Director of Communications.

Qualifications

  • Bachelor’s degree in communications, journalism
  • 2 years prior full-time experience in communications or public relations required
  • Prior exposure to golf tournament or sports event communications preferred
  • Demonstrated capacity to communicate effectively within and across diverse groups
  • Organizational skills and attention to detail
  • Proficient with MS Office Software applications
  • A professional image, willingness to travel, and ability to work as a team is essential
  • Proficient writer, editor, idea pitcher and public speaker
  • Experienced in social media applications

Responsibilities/Duties

  • Support the year-round promotion of PGA TOUR Americas and PGA TOUR Pathways to increase year-round media engagement and coverage for co-sanctioned events on local and national platforms.
  • Contribute to development and management of communications counsel with pre-determined events annually to ensure tournament and title PR needs are exceeded and elevated on an annual basis.
  • Support the local, national, and international promotion of PGA TOUR Americas members and individual storylines in traditional and digital applications.
  • Assist in oversight of media center at PGA TOUR Americas events, including pre-tournament credentialing, player and course access for media members, informational document distribution, press conferences and interview requests.
  • Produce and distribute daily notes document after tournament rounds to ensure coverage on PGA TOUR-owned platforms as well as local and national distribution.
  • Contribute to fulfillment of informational statistics and interview requests from media, tournaments, and broadcast partners.
  • Manage PGA TOUR Americas’ online presence, including updated player bios, posting articles, etc.
  • Collaborate with the PGA TOUR Americas digital team with content creation and implementation across .com and social platforms, including photography and video needs, as well as onsite interviews.
  • Assist Senior Director of Communications with press conference needs, as well as tournament teams and Tournament Business Sponsor Relations leads with media day guidance and materials.
  • Development of relationships with PGA TOUR Americas staff, players, agents and media to establish a trusted working environment from which to collaborate and promote Tour initiatives.
  • Assist PGA TOUR/Korn Ferry Tour communications team with media official needs at 1-2 co-sanctioned events annually, working closely with local and national media to promote TOUR players during tournament week.
  • In support of the PGA TOUR’s Storytelling efforts, collaborate with assigned TOUR players via Catalyst program to consistently update dossiers that will enhance television coverage, build content for PGA TOUR platforms and better identify media opportunities in the overall effort to build player brands
  • Support internal communications efforts including Daily Clippings.
  • Assist in the implementation of PGA TOUR Americas IMPACT efforts by uncovering impactful storylines in communities through local charities and highlighting those opportunities through written word and video production with social channels.
  • Support the Tournament Business Sponsor Relations department in their efforts to provide recap reports to each tournament by providing various materials used for reporting media value.
  • Support department’s corporate communications function and special assignments.
  • Draft press releases for PGA TOUR Americas and PGA TOUR Pathways.
  • Special Projects or other duties as assigned.

Senior Host Cities Manager – Formula E

In its first eight seasons, Formula E has crowned seven different champions and celebrated 23 winners in 100 races. With more automotive manufacturers on the grid than any other motorsport, the ABB FIA Formula E World Championship is one of the world’s most compelling racing series and enters its ninth season as the fastest growing sport on the planet.

But we’re more than a race; Formula E was founded to counteract climate change by accelerating the adoption of electric vehicles and as an unparalleled proving ground for race-to-road electric vehicle technologies. In Season 9, our ambition has grown as has our vision to accelerate sustainable human progress through an all out race for better futures. The only sport certified net zero carbon since inception, Formula E is a beacon for fans who want to enjoy edge-of-seat racing today at the same time as having a positive effect on the world tomorrow.

Formula E is a unique fusion of world class sport, sustainability, and cutting edge technology on a global stage. Season 9 signals the start of the Gen3 era in the sport with the debut of the third generation race car – the fastest, lightest, most powerful and efficient electric race car ever built. Formula E will also go further than ever before in Season 9 with 18 races in 13 iconic world cities.

Working with us

At Formula E, we have created an environment that supports our colleagues to perform at their best. We are innovative, curious and we love the world we live in which is why we value sustainability. We believe that work should be fun and, whilst we are passionate about delivery, we are one team and supporting each other is key to our success.

Job Purpose:

Leading on select Formula E World Championship Races.

Key Deliverables:

Responsible for the planning and delivery of established Championship events. You will project manage the lifecycle of select events on the Formula E World Championship calendar from the beginning of the planning phase to the completion of the event closure.

Duties & Responsibilities:

Event Governance

  • Responsibility for delivering a safe and successful event according to the specifications of an FE Event
  • Knowledge of the ‘ins and outs’ of the event and the event location, incl. social, economic and environmental factors
  • Coordinating the cross-departmental planning process based on the intricacies and objectives of the respective event locations
  • Implementation of event-specific planning tools and communication streams
  • High-level budget control of the event, detailed budget management of owned budget lines
  • Identification and management of the event’s risk profile and development of communication and mitigation procedures, where required
  • Internal upward reporting of the status of the event planning

Team Management

  • Establishment and implementation of event-specific planning tools and communication streams
  • Ensuring leads come together as one team to deliver the event
  • Liaising with other FE Event Directors and Senior Managers to ensure a consistent approach across all events
  • Challenge internal teams to improve event P&L

Local Relationships

  • Management of local stakeholders in the event including, but not limited to, local team, local authorities, venue, and local businesses
  • Representation of Formula E with local stakeholders of the event
  • Contract manage the Local Team responsible for the production of the event in conjunction with FE Project Management representative

Event Growth & Commercial

  • Identification and development of local sales and commercial initiatives with the FE Commercial team
  • Develop appropriate pricing strategy for the local markets in collaboration with internal departments
  • Identification of opportunities to improve, grow and make the event more (cost-) efficient in the local market over future years
  • Develop the scope of the event to reflect FE values and ambitions
  • Develop host city relations to secure long term event stability

Requirements:

Knowledge required:

  • Working knowledge of MS Office and program management software (e.g. Smartsheet, Basecamp, MS Project etc.)
  • Good knowledge of data analysis, reporting and budgeting
  • Intellectual capability equivalent to degree level
  • Advanced understanding of project / programme management methods
  • Clear appreciation of the dynamics of sporting organisations

Experience required:

  • Hands-on experience driving resourceful and focused projects with the ability to demonstrate results
  • Proven experience in similar position managing complex temporary events of a significant scale across a variety of international markets
  • Ability to oversee multi-stakeholder delivery team and an understanding of the challenges faced
  • Ability to recognize and contribute to strategic, tactical and operational activities
  • Experience working within Motorsport is desirable

Skills and Aptitudes required

  • Clear and effective communicator with outstanding relationship building and stakeholder management skills
  • Excellent organisational, management and leadership skills
  • Commercial acumen with a strategic ability
  • Ability to work autonomously in pressured environments
  • Willingness to travel is essential, often for sustained periods and at short notice
  • Must respect and embrace and consistently demonstrate FE’s values
  • Emotional dexterity

The small print…

Before applying, please make sure you read the Formula E Privacy Notice available on our website: https://www.fiaformulae.com/en/jobs

We receive a high number of applications per role and therefore ONLY successful applicants will be contacted.

PLEASE NOTE: It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. Formula E is an Equal Opportunity Employer. We offer a unique opportunity, a competitive salary and an environment that inspires innovation and supports professionals to perform at their best in their chosen fields.

Business Communications Executive – Brentford

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club, and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club, which focuses on development, inclusion, and not being afraid to think differently.

Being progressive, humble, and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems, and ultimately grow Brentford FC.

Inclusion Statement:

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Safeguarding Statement:

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

The Role of Business Communications Executive:

The Business Communications function has the responsibility of promoting and protecting the reputation of the club off the field. It covers areas including fan, corporate, community, commercial, equality, diversity and inclusion and internal communications. Your job will be to support the Business Communications team to deliver the club’s communications plan by working with various departments and stakeholders. You will help them to review our media coverage and campaigns, assess what has worked and help shape future activity.

This is a fantastic opportunity for a communications professional with a particular passion for media analytics.

You don’t need to have worked in football before, but you should know the game and appreciate what makes the fans tick.

Business Communications Executive Main Accountabilities:

  • Media monitoring and analysis – use their media management platform to obtain key insights and steer on creating of regular reports analysing the club’s media activity and campaigns
  • Managing LinkedIn, delivering content for their LinkedIn strategy, which will involve forward planning content, creating and engaging with content and evaluating analytics
  • Media relations – maintain the media database
  • Media enquiries – support with managing and answering off-field media enquiries
  • Content creation – writing web articles including off-field news and matchday guides
  • Internal communications – support with drafting the Club’s internal newsletter and others forms of communication to staff
  • Communications support – support and represent the Business Communications team where needed in campaigns such as writing and planning social media content, video shoots, media visits or events

Business Communications Executive Person Specification:

  • You will be a team player – the Club comes first, and you will be prepared to work hard, with enthusiasm, alongside your colleagues.
  • You will resonate with their Club values of togetherness, progressiveness and respectful.
  • You will have a background in media monitoring platforms and be passionate about media analytics, evaluation and deciphering key insights.
  • Diligent, detailed oriented, picking up detail, organised and analytical.
  • You will be comfortable dealing with demands and deadlines in an organised way.
  • You will be able to draft clear and relatable copy on time and under pressure.
  • You will be comfortable with suggesting ideas and be able to envisage bringing them to life.
  • You should be passionate about football’s role in society and the football business. While you may work alongside the Football Communications Department and will sometimes interact with players, if you want to write match reports, manager interviews or tactical features, then this role isn’t for you.

Business Communications Executive Benefits:

  • Private Medical Insurance
  • Life Assurance
  • Medicash Cover
  • Royal London Pension Scheme – 5% Employee And Employer Contribution
  • Starting Holiday Entitlement 22 Days, Up To 25 Days After Three Years’ Service
  • 25% Off in Our Club Shop
  • 50% Off in Umbro
  • Cycle To Work Scheme
  • Complimentary Match Day Tickets
  • Electric Car Scheme

At Brentford Football Club, we prioritise equality and fairness in all aspects of our operations. To ensure a fair and inclusive recruitment process, we have partnered with www.levelequals.com as our trusted recruitment partner for this vacancy. Therefore, all applications for this position will be handled and managed exclusively by them.

Application Process and Closing Dates:

The closing date for applications is Friday 25th August 2023 at 5pm, and the deadline for submission of the work-related questions is Monday 28th August 2023 at 5pm.

To apply for this role, you will need to first register your interest by submitting your CV. Your CV will only be used for information purposes and will not be relevant in the application process. You will then be emailed a response containing a link needed to answer some work-related questions. Our goal is to assess your approach to a problem and better understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by a diverse panel.

We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you’ll see how well you performed during the application process.

Communications Manager – Clipper Ventures

United by the desire for adventure, ambition, limitless boundaries and sailing excellence, the Clipper Ventures brands enable extraordinary sailing experiences by making them accessible, safe and human.

Clipper Ventures encompasses our flagship brand the Clipper Round the World Yacht Race and our growing pillars; Clipper Events, SKIRR Adventures, Hamble School of Yachting and Clipper China.

Clipper Race is a race without equal; one of the biggest challenges of the natural world and an endurance test like no other. The Clipper Race is a powerful blend of fiercely intense competition and stirring human endeavour. We aren’t afraid to compete and push boundaries – the world’s longest yacht race enables individuals to pit their wits, skills, and courage against the toughest oceans, with no previous sailing experience required.

Since 1996 the Clipper Race has developed over 6,000 people into competent ocean racers and built a reputation for showcasing brands and building international trade links between partners and host destinations.

What we are looking for:

The Clipper Race is looking for an experienced Communications professional to join the team to help tell the story of the Clipper Race and directly influence the success of its unique and highly inspirational global media campaigns. The role will be responsible for managing external PR campaigns, managing media contacts, working as an in-house reporter, writing news for the website and features for the magazine.

Key responsibilities:

The Communications Manager reports to the Head of Global Communications and will have the following responsibilities:

  • Work closely with the Head of Global Communications to advise and support on the overall Communications strategy.
  • Deputise for Head of Communications when necessary.
  • Write effective copy on a wide range of Clipper Race aspects from press releases, web stories and daily race reports.
  • Uncover the stories of our 700+ Race Crew to promote the unique nature of the Clipper Race.
  • Develop and maintain relationships with key media and influencers.
  • Manage specific sponsorship campaigns, for example Host Port and Team Partners, Fleet Partners and Official Suppliers.
  • Manage social media content development, feeds and response.
  • Respond swiftly to enquiries from external media.
  • Manage photography and video shoots, acting as reporter for video and audio features, along with leading press calls and broadcast features.
  • Produce and update content for the Race Press Pack and 360 magazine.
  • Extensive travel and work oversees at agreed race stopovers to manage race arrivals and departures communications (including: Facebook Live, photography, interviews with Race Crew, Skippers and key Clipper Race spokespeople) along with managing stopover campaigns and media events.
  • Provide UK office-based support for other members of the Communications Team while they are travelling and working in stopovers.
  • Be ready to respond and support in the event of an incident and follow the Incident Management Plan alongside the Head of Communications and other departments.
  • Provide timely and concise communication to all Clipper Race staff on internal and external announcements.

Key requirements:

  • Proven experience in a fast paced communications role. Sports industry experience isn’t essential but a passion for sport would be a huge benefit.
  • Demonstrable experience of landing widespread and quality news across lifestyle, sport and business stories.
  • Proven experience managing PR campaigns.
  • Experience in crisis management / incident response.
  • A keen news sense with the ability to find and develop stories.
  • Excellent writing skills.
  • The ability to write and proof creative and engaging copy.
  • You will have a positive, can-do attitude and the ability to think on your feet.
  • A love for sports and adventure.
  • The ability to work quickly under pressure, and to tight deadlines,

The role will involve substantial international travel to race ports (a schedule can be provided) and you therefore need to be willing and able to travel and be away for long periods of time (up to 2 weeks at any one time).

To apply, please press the apply button and include a copy of your CV.

The Executives in Sport Group are retained on behalf of Clipper Ventures to appoint a Communications Manager. All direct applications and CV’s will be forwarded to The Executives in Sport Group.

Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

Creative Lead – Chelsea

What We’re Looking For:

We’re looking for a Creative Lead to manage the design team that is responsible for sales presentations to drive new business commercial revenue and supporting the partnership team for significant retention of revenue on partnership assets and activation strategies.

Duties include:

  • Management of a team of junior and mid-weight designers.
  • Responsibility for periodic creation of new sales presentations to Go-To-Market for key assets such as Shirt or Sleeve, giving each presentation a fresh look and incorporating brand styles;
  • Visualisation skills on how to display the brief, set against a commercial framework and backdrop;
  • Interpreting and evolving the design brief, providing more than one option at initial creation, where appropriate, to achieve high quality;
  • Ability to plot numerical data and information on a page in different styles that can be visually appealing and dynamic to stakeholders;
  • Ensuring the team maintain an up-to-date image catalogue that supports build of presentations;
  • Capacity planning for incoming briefs, ensuring deadlines are met and proactive solutions offered when capacity is stretched;
  • Implementation and stakeholder management with suppliers for design tools used by the team;
  • Establishing and maintaining optimal process management to allow for smooth day-to-day running of the function and efficiencies;
  • Integration of motion and animation into presentation slides.
  • Overseeing the creation of partner assets for TV interview backdrop boards, stadium LED signage, big-screen advertising and digital communications;
  • Maintaining relationship with Marketing creative studio and applying latest brand guidelines to design materials; and
  • Managing print and digital requirements and ensuring design assets are to the appropriate scaling and sizing.

Must Haves/qualified by demonstrable experience to the level required:

  • Extensive proven agency or in-house experience
  • Experience manging a team.
  • Implementation and management of design tools (desirable)
  • Essential – Advanced PowerPoint skills for design and presentation purposes and experience of using this in prior roles as a main design platform.
  • Advanced skills with Adobe Creative Suite; specifically; InDesign, Photoshop, Illustrator
  • Self-starter and proactive, offering solutions where gaps are observed.
  • Excellent time management skills and willingness to be flexible with working hours, subject to key deadlines.
  • Highly organised and adaptable, able to work to tight deadlines in a demanding environment.
  • Attention to detail.
  • Good relationship, communication and interpersonal skills

Manager, Affiliate Sales & Content Distribution – NFL

The NFL Media group is seeking a Manager, Content distribution & Affiliate Sales to support distribution efforts, strategy and sales for NFL Network, NFL Red Zone, and new content distribution initiatives for NFL Media including NFL Media’s FAST channel.

Responsibilities

  • Play a key role in developing the strategy and the negotiation of content distribution agreements with new and traditional content platforms, including virtual and facilities based multi-channel programming distributors, as well as new content agreements with established and new digital/OTT platforms.
  • Strategic and analytical thinker that is able to understand and communicate high-level concepts and objectives into practical communication, planning and implementation of those objectives.
  • Develop and implement strategies for NFL Network, NFL Red Zone, and new content initiatives for NFL Media that grow consumption, drive distribution and increase revenue.
  • Liaise with existing and new content distribution partners in an effective and thoughtful way, at a level required for the NFL’s content partners.
  • Partner management including post-deal rollouts, operational and compliance efforts, day-to-day interactions with clients, and develop an understanding of client priorities to help identify distribution and partnership opportunities.
  • Support NFL Network’s video-on-demand (both VOD and AVOD) and TV everywhere (TVE) offerings.
  • Support content distribution process including affiliate authorizations, database management, client hospitality/events, industry/client trade conferences, etc.
  • Ability to work and communicate with legal, finance, product and marketing as integral partners in accomplishing objectives.

Required Qualifications

  • 3-5 years of experience in content distribution and affiliate sales or similar position in sports, digital and/or entertainment media.
  • Bachelor’s degree

Preferred Qualifications

  • Affiliate sales and distribution experience preferred
  • Adept at communication, client interfacing skills, negotiation and possessing a solid understanding of contracts
  • Understanding of broader media landscape and trends
  • Experience in sports or cable television industry preferred
  • General understanding of emerging content distribution trends and business models

Other Key Attributes / Characteristics

  • Proven ability to think strategically and analytically.
  • Proven ability to work as a team member across company divisions.

Ticketing Specialist – Cricket Australia

Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and play our part in developing the game globally.

Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.

This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.

About The Role

This is an exciting time for us, as we have an opportunity for a Ticketing Specialist within our Events and Operations team. We’re looking for someone to focus on the end-to-end management of ticketing operations for their allocated matches. If you consider yourself someone who can provide exceptional customer service and establish and maintain strong relationships, we want to hear from you. We have big ambitions for this space, and this role will ensure a sustainable future for international and Australian cricket.

Reporting to the Team Leader, Ticketing Operations, you’ll be responsible for:

  • Drive and maintain strong, mutually beneficial relationships with key stakeholders, ensuring service standards are delivered at all times
  • Deliver ticket operations including; venue and ticket agent liaison for event builds and ticketing services and management of event builds
  • Maximising revenue through ongoing inventory management, meeting and exceeding sales targets and budgets
  • Sales and attendance reporting at pre-match, at match and post-match stages
  • Provide general support for sales activities including; ticket fulfilment for partners and internal departments, premium experience and ticket enquiries.

Who We Are Looking For

  • Previous experience within the ticketing industry and familiarity with ticketing software (Ticketek, Aspect, PCi/TM Host and/or TM Arctics.
  • Knowledge of venue setups and event builds relating to the allocation of tickets
  • Excellent attention to detail, highly organised and able to prioritise tasks
  • Ability to work autonomously, as well as being a team player who enjoys working collaboratively.

During the season there is a requirement for this role to work outside standard business hours, therefore a flexible approach to working hours will be required, including weekends and public holidays.

WHAT’S IN IT FOR YOU?

Benefits

As a CA employee, you will also have other benefits including

Our employees at Cricket are gifted an additional week of leave at the end of the season.

  • Tickets to the Cricket for you to take your friends and family and experience Australia’s favourite game!
  • A flexible working environment, meaning we strike the balance of what you need and what works for the business (this isn’t limited to working remotely)
  • Discounts from our partners such as ASICS and salary packaging options
  • A multitude of leave types including paid parental leave and volunteer leave

THE IMPORTANT STUFF

Cricket is a sport for all Australians and our workplace reflects that. We recognise our differences are our strength and a diverse and inclusive workforce is fundamental to our success.We strongly encourage Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people of colour, women, LGBTIQ+ people, people with diverse religious beliefs and people with a disability to apply.

Australian Cricket, including Cricket Australia, is committed to being a child safe organisation and requires all team members to hold a valid Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact careers @cricket.com.au