DescriptionThe Football Operations Manager is a member of the Football Operations Team and will work towards meeting team and individual objectives. They are responsible for the day-to-day management of the Match Delegates and will take lead responsibility for match day operations at Match Centre when required. They will lead on administrative matters relating to on-field football and match day matters and work to agreed budgets. The Football Operations Manager will support the Director of Football Operations on all work-related matters.The RoleMatch Delegates

  • Manage the group of Match Delegates (approximately 30)
  • Recruit new Delegates into the group
  • Review the performance of Delegates to improve standards
  • Appointments for all Premier League fixtures and some Select Group 2 fixtures
  • Approve and standardise match reports
  • Produce Match Delegate handbook and other guidance documents
  • Manage budget
  • Hold training meetings
  • Produce match official analysis for Premier League and Professional Game Match Officials (PGMOL) board
  • Attend, prepare and lead when required, the Premier League Independent Assessment Panel & Operational meetings with PGMOL after each match round

Match Day Operations

  • Attend the Premier League Match Centre when required on match days and oversee operations in line with the agreed protocol. Take lead responsibility on behalf of the Premier League when required
  • Prepare Board reports for match day regulatory issues
  • Provide analysis and assessment of on-field football matters relating to PGMOL and Clubs at regular intervals and as requested
  • Act as the Football Lead for overseas Premier League tournaments
  • Attend Premier League matches when required, to assist with operations and observe the Match Delegates

Playing Surfaces

  • Keep a record of all Club pitch marks and inform Clubs at regular intervals
  • Represent the League on the Playing Surfaces Committee
  • Facilitate Grounds Team meetings and oversee the Grounds Team of the Season award
  • Manage budget

Football Relationships

  • Work internally within the Football Department to share knowledge & expertise to develop workflows around the Elite Referee Development Plan (ERDP) and other cross-team projects
  • Support the Director of Football Operations developing and nurturing relationships with key football Stakeholders
  • Attend meetings with Stakeholders when and where required
  • Undertake pre-season squad visits with PGMOL and the PFA
  • Assist with the implementation and improvement of VAR
  • Work with internal departments (Communications, Supporter Relations, Broadcast and Business) on football matters

Team ObjectivesProvide support to deliver team objectives:

  • Effective relationships with all 20 PL Clubs (Club Secretary and football level)
  • Effective administration of 380 Premier League matches
  • Effective delivery of Match Centre on all Premier League matchdays
  • Match Delegate system operative at all 380 Premier League matches
  • Matchday visits to all 20 Clubs, to watch all Select Group Referees, to shadow all Match Delegates and to watch Select Group Two
  • Football KPI sheets circulated promptly after each match round
  • Matchday Information documents and Preview communications circulated promptly
  • Review / preview meetings completed efficiently
  • Coordination of new Key Match Incidents assessment panel and weekly update with PGMOL after each match round
  • 20 pre-season squad visits

Skills Knowledge And Expertise

  • Educated to degree level or above
  • Relevant work experience in another similar position
  • Excellent written and verbal skills
  • Strong organisational skills –ability to manage multiple stakeholders and projects
  • First class interpersonal skills – the ability to work within a team while being proactive
  • Advanced Word, Excel, Outlook and PowerPoint
  • Able to prioritise a heavy workload and work to tight deadlines
  • Able to grasp instructions / requirements quickly and accurately
  • Ability to work well under pressure and use own initiative
  • Proven ability to handle confidential information and exercise discretion
  • The confidence to deal with senior internal and external figures in a professional manner
  • Football knowledge

The Premier League is an equal opportunities employer and welcomes applications from all sections of the community. All appointments will be made based on merit.Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.

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