LOCOG Announce Tickets for Disabled

March 31, 2011

A wide range of ticket products have been made available for disabled people hoping to attend the London 2012 Games by the London Organising Committee of the Olympic Games and Paralympic Games (LOCOG) – with tickets available for every venue, in every session, and across all price categories.

LOCOG’s ticketing process will allow disabled people to apply for tickets in the same way as non-disabled people, either online or using the paper application form.

Spectators who need wheelchair space will be able to apply for one online – if their application is successful, they will be provided with a space wide enough to accommodate a wheelchair or mobility scooter and an adjacent seat for a companion.

When applying for a ticket, spectators will be able to indicate an additional accessibility requirement, such as a seat down fewest steps for those who find stairs difficult; a seat on the end of a row for those who need extra room; a seat with a direct view of video information screens for people who are deaf or hearing impaired; or a seat close to the action for visually impaired people.

They can also use their application form to apply for tickets for accompanying family or friends, all of whom will be seated next to or as close as possible to the wheelchair space and companion seat.

LOCOG today also announced ‘Ticketcare’, a scheme only available for those disabled people who do not need a wheelchair space but cannot come to the Games without a carer or personal assistant (PA). 

Through the scheme, they apply for tickets through the normal application process and if their application is successful, they can then apply for a free additional carer or PA ticket by contacting the Ticketing Customer Services team.

Seb Coe, Chair of LOCOG stated: “Our aim has always been to provide a wide range of services and ticket products for disabled people tailored to their needs, rather than a ‘one size fits all’ approach’. 

“We want to ensure that disabled spectators have as great a Games experience as anyone else and we are committed to providing services and facilities that meet all accessibility requirements.”