Glasgow 2014 Apologises for Ticket Delays as 100,000 Extra Tickets Released

By Community | May 12, 2014

Glasgow 2014 Commonwealth Games organisers have apologised for significant delays in selling 100,000 extra tickets following ‘unpredented demand’

The tickets, for all 17 sports and opening and closing ceremonies, went on sale at 10:00 on Monday.

Some people have criticised the ticketing process after experiencing errors or facing long waits on the website or while phoning for tickets.

Glasgow 2014 said staff were working as quickly as possible to process orders.

A Glasgow 2014 spokesman said: “Today’s general ticket sale has generated unprecedented demand and with this the call centre and website is understandably very busy and there are queues in place to manage this.

“We are also dealing with reports from some customers of errors within the ticket selection and purchase process.

“We would like to assure customers that we are processing ticket sales as quickly as we can and advise customers to keep trying.

“We thank everyone for their patience and apologise to those who have experienced issues.”

Organisers said deliveries would continue over the coming weeks, with everyone who has bought Glasgow 2014 tickets expected to receive them in May.

David Grevemberg, chief executive of Glasgow 2014 said: “It’s so exciting to be at the point where hundreds and thousands of sports fans across the country are starting to receive their tickets and can really start to look forward to the fantastic summer of sport that they will be part of.

“At the same time, we are also delighted to be able to offer the last big chance for sports fans to get tickets for the Games with more than 100,000 extra tickets for sale from today. This creates fresh opportunities for so many more people to be part of what will be a great moment in Scotland’s sporting history.

“With less than three months to go, the excitement is building and this is the next step towards Glasgow and Scotland’s greatest-ever summer of world-class sport.”