Infront Appointed to Assist Marketing Operations for America’s Cup Entry Team France

Infront Sports & Media has been appointed to run the marketing operations of Team France – an entry in the 35th America’s Cup.

As part of the role, Infront will help to source and structure the sponsorship platform and work with partners on activation through to the end of the 35th America’s Cup.

Franck Cammas, founder of the Team France, stated: “The essence of our project is to bring together the most advanced skills in all areas. In terms of our sporting and technical plans, we have everything it takes to be a competitive and very ambitious team.

“We must continue the structuring of our team in other areas, including the marketing, which is an important topic in the realm of the America’s Cup.

“By selecting one of the world’s leading sports marketing companies, we are choosing international excellence for our project.”

David Donnelly, Director of Business Development of the French subsidiary of the Infront Group and former consultant to the organisers of the 32nd and 33rd edition of the America’s Cup, will be the head of the project.

Jean-François Jeanne, Managing Director of Infront France, said: “Team France is about to unite all relevant contributors in order to succeed in the most prestigious sailing competition in the world.

“We are very proud to work with this team and excited to offer the opportunity to the French and international market to partner with one of the highest potential teams in this 35th edition.”

Why Premier League Clubs Travel Thousands of Miles for Pre-Season – Steven Falk

It’s that time of year again, when Premiership football clubs jet off on their pre-season tours to SE Asia, and North America. So prevalent and competitive is the rush to tour that some clubs will be playing the same opposition in the same country during the same week with Arsenal, Chelsea, Manchester United, Manchester City, Liverpool, Sunderland and Spurs all heading east while Everton, Norwich and Stoke go west. 

So why do clubs travel thousands of miles to play a series of non-competitive matches just prior to the start of a gruelling season? The main reasons are:-

Help condition the playing squad for the coming season. Although it’s hard to find any medic who believes that a combination of long-haul flights, local cuisine, heat, humidity and an endless cycle of press conferences and commercial appearances is actually good preparation for the players.

Extend the club’s brand visibility and connect with local fans. While some clubs fill local stadia, tour matches often take place in front of empty seats. This is because of the high ticket prices levied by promoters keen to recover appearance fees paid to clubs.

Allow local sponsors the opportunity of activating against club assets. The tour is when a sponsor can associate their brand directly with a club in front of a local audience. Clubs leverage this as an opportunity to recruit new local sponsors or to upsell existing ones into regional or global deals.

Cultivate positive PR by engaging in local community projects. This is where clubs fall down miserably. With very few honourable exceptions, clubs talk up the idea of a tour legacy but few actually deliver against grandiose promises other than through well-publicised visits to the odd orphanage or charity event. In most cases, the concept of tour legacy rarely lasts beyond the moment the players depart for the next leg of their journey.

Generate incremental revenue. Here we have it. Clubs tour to gain revenue and with financial fair play regulations starting to bite, a tour generating up to £20m for five matches is something not even the wealthiest club can afford to spurn.

EPL clubs can benefit greatly from an effective pre-season tour. However, they have much more to do if they wish to avoid the perennial accusation that touring is simply an opportunity to take the money and run.


Steven Falk is founder of Star Sports Marketing a consultancy providing advice on sports sponsorship, brand and affinity marketing. He was previously Marketing Director at Manchester United. You can follow him on Twitter @steven_falk

Visit www.starsportsmarketing.com or email steven.falk@starsportsmarketing.co.uk for an informal discussion on the possibilities of generating extra revenue and developing a meaningful local legacy for your club through a pre-season tour.

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Arsenal Unveil New Ticket Transfer Scheme

Arsenal Football Club is introducing a new ticketing service that will allow Gold members (season-ticket holders) to give their ticket to a family member or friend.

The Emirates Stadium is often sold out for Premier League games and the Ticket Transfer facility will allow as many supporters as possible to attend matches.

Ticket Transfer is designed to make it easier for fans to give their tickets to selected contacts, erectile who for the first time are not required to be members.

Ivan Gazidis, nurse Arsenal chief executive, thumb said: “Ultimately we all want as many supporters as possible to fill Emirates Stadium for our home matches.

“We have made considerable progress this season with 23,000 tickets available through our Ticket Exchange system and we are confident this new development will make a further impact.

“We recognise many fans hand tickets to friends and family when they can’t go and this helps them do it safely and securely.”

Supporter will be able to set-up a list of family and friends to pass their tickets on and the recipient will print a coupon to gain access to the ground.

Affinity Marketing : Pain or Panacea? – Steven Falk

“So where is my million quid?” This was my welcome from the UK MD of a large Japanese motor manufacturer. The pattern was set for many such meetings over the next few months as it quickly became apparent that my appointment gave opportunity for a whole industry of MDs unhappy with the level of their commission fees to vent their fury.

So why the unhappiness? Was it simply the natural outcome of an overly aggressive sales pitch suggesting the magical figure of £1m in commission fees would be easily attainable? Or was it just a wilful failure to accept the hard commercial reality that a fee of this magnitude can be earned only through intense marketing activity.

Whatever the reason, viagra it is estimated there are over 5, ailment 000 affinity schemes operating in the UK financial services sector alone spanning the entire gamut of products from payment cards to savings accounts, loans, insurance and even mortgages. Other white label schemes operate widely in the energy, water and telecommunications industries and new players are emerging in the digital world from among sports portals in particular. It seems that many brands from business sectors as diverse as sports, charities, education, professional, commercial and financial can and do derive a measure of financial and brand benefit from their affinity relationships.

So what do those successful exponents of the black arts of affinity marketing know that my old adversary did not? First, they understand the motivation of the organisation supplying the white label platform. Often, these businesses are much larger entities than the companies, if not the brands they host. They are the leviathans in the relationship and are eager to apply their established back-office services to affinity partner brands because they believe customers can be acquired more cheaply using partners’ distribution channels; sales values and balances will increase through the ability to cross-sell additional products; and retention or renewal ratios will rise and losses through bad debt write-offs fall, all as a consequence of the loyalty customers show to the affinity partners’ brand. 

Aside from the sometimes inflated expectation of commission income, what key benefits accrue to the affinity brand owner from this unequal relationship?

  • • Brand Exposure – affinity allows companies to project their brand image well beyond their standard in-house derived product portfolio and at lower cost.
  • • Brand Extension – affinity can extend brand reach into non-core areas without incurring the financial and operating risk from back-office services.

However, these benefits do not come without potential down-sides:-

  • • Approval Rate – white label suppliers are interested in acquiring high quality business at the lowest possible cost. Approval rates on products such as credit cards can therefore be low with a commensurate risk to brand image.
  • • Reputational Risk – if the product fails to live up to customers’ expectations in terms of value or service levels, the affinity brand will suffer.

While affinity marketing programmes continue to promise the potential of significant profits, albeit only to those enlightened organisations that take the trouble to research and understand the key parameters of the business, there will always be a queue of organisations ready to risk the reputation of their brands and enter the market. Let Star Sports Marketing guide your organisation down the right path.

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Carabao Set to Continue Expansion with Flamengo

Thai energy drink Carabao is set to continue its expansion by sponsoring Brazilian football team Flamengo, multiple reports suggest.

The drink, known as Carabao Daeng in its native Thailand, will sponsor the Rio De Janeiro-based outfit until 2023, beginning a role as the club’s main kit sponsor in 2018. 

The energy drink company are already involved in a number of sponsorship agreements within football: they are main shirt sponsors of Championship side Reading, training kit sponsors of Chelsea, and have recently agreed a deal to sponsor the English League Cup from the 2017-18 season. 

Assoc. Vice President, IT – NBA

Location: Secaucus, USA

Closing Date: N/A

Overview:

The Associate Vice President of Information Technology (IT) End User Experience will be a consultative evangelist and champion for the value of technology across the NBA’s IT user community. The AVP reports to the Vice President of Customer Experience and will be tasked with enhancing how NBA employees use and interact with technology, with the goals of optimizing the user experience and maximizing employee satisfaction, efficiency and productivity. This role will work with all systems users, business leaders, and other peer disciplines within the NBA’s Information Technology department, both domestically and internationally, to further the NBA’s goal of growing user adoption, raising user technical proficiency, and expanding the use of the NBA’s world-class end-user technologies to cultivate employee collaboration across departments and international offices.

 

Major Responsibilities:

The Associate Vice President of IT End User Experience will be accountable for the following:

Manage a team of IT professionals responsible for global IT Customer Service, Desktop Support, Desktop Engineering, Mobile Device Management, Asset Management and Telecom Expense Management.

Assist in defining policies and procedures for the use of NBA systems; support the implementation and maintenance of these policies and procedures.

Assess business needs and ensure technology is keeping up with demand; proactively identify and address customer technology needs through strategic assessments and ongoing communications with stakeholders.

Assist in the creation and delivery of technology-based experiences that delight end-users; provide a consistent, seamless and robust end-to-end IT user experience.

Oversee implementation, communication and adoption of cutting-edge technology, including best practices, across the workplace.

Identify, evangelize and advocate customer-centric technology and designs.

Develop and implement best practices for program management and end-user service delivery; focus on improving the use of the hardware, software and other technologies that the NBA makes available to its users.

Define policies, procedures and best practices for the use of NBA systems; support the implementation and maintenance of these policies; perform regular audits to ensure IT policies and procedures are maintained and meet their intended goals. Develop metrics-oriented dashboards to assess and report on IT performance and service delivery on both a periodic and ad hoc bases.

Provide direction and guidance for the internal/external operation of the Customer Service Desk, Desktop Support and other IT services.

Support and assist in planning and overseeing development of Training programs to facilitate employee use of technological programs and platforms; drive consumption of IT Training to further increase technology adoption and utilization.

Focus on and evaluate regional office and international users’ experience.

Required Experience & Knowledge:

The Associate Vice President of IT Customer Experience will be or possess:

Information Technology experience including leadership positions within a technology environment.

Experience in a service-driven organization; knowledge of best practices in IT customer service and end user support, service level agreements (SLAs), customer relationship management, and business relationship management.

Practical experience leading teams responsible for IT user experience and service delivery; a customer-focused mindset with a passion for providing superior service.

Experience leading the works of others; the ability to foster high standards and to coach, inspire and lead team members.

A proven track record of success in influencing the agenda of senior level management and enacting change within a complex environment.

The ability to balance high level strategy with attention to tactical detail.

A process-oriented leader who can drive process improvement techniques and methodologies.

Proven experience working with current and new technologies to facilitate business goals.

Experience building, maintaining and leading operational teams responsible for trouble management, escalation and resolution practices.

Ability to manage budgets and timelines.

Strong research, analytical, financial, and creative problem-solving skills.

Strong verbal and written communications skills.

Strong interpersonal and collaborative skills.

 

Educational Background Required:

A bachelor’s degree in Information Technology, Computer Science, Business or related field is required and a master’s degree, ideally an MBA, is strongly preferred. Project management certification (e.g. PMP) is also preferred.

Top Deals of the Week – 17/10/2016

Golden State Warriors announce high-flying airline deal

Eurosport secures worldwide 6-day cycling coverage

Ligue 1 and EA Sports join forces for eSports competition

WADA announces deal with Japanese drug firm

Basketball Champions League agree Greek TV deal

Phoenix Suns and Mercury unveil print solutions partner

MAN and Bayern Munich extend partnership

Arsenal sign energy deal with Octopus Energy

Formula E partner with COP22 for Marrakech ePrix

Birmingham City takeover completed

 

UFC partners with Tabcorp to become official betting and wagering partner in Australia

UFC® has announced a multi-year partnership with TAB.com.au, allergist an Australian wagering company. The partnership establishes TAB.com.au as the “Official Betting and Wagering Partner of UFC” in Australia, as well as becoming the presenting sponsor for all UFC live events throughout the country.

The partnership will launch at UFC FIGHT NIGHT®: ROCKHOLD vs. JACARE 2, on Sunday, November 27, at Rod Laver Arena in Melbourne. 

“We are delighted to be in business with TAB.com.au,” UFC Executive Vice President and General Manager Australia, New Zealand and Canada Tom Wright said. “We look forward to working with them as we continue to grow our sport not only in Australia, but around the world. Collaboratively, we hope to deliver our fans the best possible experience as they enjoy UFC.”

“Tab.com.au is proud to be the first Australian-owned and operated UFC partner,” Tabcorp Chief Operating Officer – Wagering & Media, Craig Nugent said. “This partnership reflects UFC’s growing popularity among our customers.”

Included with this partnership, athletes competing during UFC events based in Australia will feature a Tab.com.au logo on their UFC Fight Kit. In addition to being the presenting sponsor during all live events across the continent, Tab.com.au branding will also have a presence inside UFC’s world-famous Octagon®, on UFC.com and live-event programming, as well as being integrated across multiple UFC-based social and digital platforms.

 

US broadcast sees Aviva Premiership break viewing records

Aviva Premiership Rugby has kicked off with a record-breaking weekend on television both at home and abroad.

For the first time in the history of the competition more than one million people watched the opening round of Aviva Premiership Rugby in the UK and Ireland on both BT Sport and ITV Sport.

The competition was also broadcast live on NBC in America for the first time and in a record-breaking 175m households across the world.

– 1.057 million people watched Aviva Premiership Rugby in UK and Ireland this weekend on BT Sport and ITV Sport
– The best television audience for an opening weekend, medic beating 861,000 in 2014
– Aviva Premiership Rugby was live on NBC and available in more than 175 million households across the world for the first time

The Gloucester Rugby v Leicester Tigers match achieved a peak audience of 257,000 on BT Sport, the most ever for a Friday night fixture.

“These figures represent a fantastic start to the new season and shows the huge appeal of Aviva Premiership Rugby worldwide,” said Dominic Hayes, Commercial Director at Premiership Rugby.

“This season sees a step change in the global reach of Aviva Premiership Rugby.  The competition is now broadcast in more countries, more often than ever before with every single game live on TV somewhere in the world.

“We saw matchday attendances rise two per cent in 2015-16 and that trend has continued with a 10% year-on-year rise at Twickenham on Saturday for the London Double Header and impressive crowd figures at other grounds.”

Spending caps crucial to Formula E

Having been conceived just four years ago, Formula E is very much a baby in sports terms; but it’s found its legs quickly, and continues to develop and try new things.

The ePrix in London is perhaps one of the biggest races in the sports short history, with new teams joining the fold for the 2016/17 season and an increasing fan base, the early signs are the sport is taking off.

Formula E is compared to Formula One for obvious reasons, and it is a tough act to follow – Sir Martin Sorrell recently said that F1 Grand Prix was one of only three global live sports events – along with the Olympics and the World Cup.

Alex Tai, Team Principal at the DS Virgin Formula E team, knows only too well the differences having help run Virgin’s Formula One team when they briefly ventured into the sport.

He told iSportconnect that he would like to see spending caps in Formula One – as seen in Formula E:

“I raised I think 25 million before we started in Formula One. Max Moseley promised Richard Branson a cost cap of 50 million euros, that’s horrendous that it costs that much to run two cars. Ferrari and McClaren are spending 200 million, the pressure of reducing your budget will be huge. The cost caps went away and you see the problems they’re having.

“The system we have here is a cost cap – our budgets are 10 times less than Formula One, so I can ask our partners for a lot less money.”

Formula One has debated a spending cap for many years, but the larger teams have blocked its progress. F1 have managed to cap engine prices, but the costs are still eye-watering expenses, with smaller teams struggling to survive.

But Tai feels that the green nature of formula E, along with its cost cap, means teams can run in profit.

“It’s difficult to talk about a Corporate Social Responsibility to a Formula One team when you’re running petrol or diesel cars that are hurting the planet.”

“It’s been very easy for us to find sponsors, although we have no need to find sponsors a both Virgin have the capability to run the budget, bizarrely we’re a race team that it in profit. That’s sustainability; Formula One teams should be able to make money where they aren’t relying on drivers paying to drive their cars. We’re increasing the money we pay to the driver’s year-on-year so we get better drivers.”

FormulaEZoom

Challengers to Formula One have come and gone, including A1 Grand Prix, and Superleague Formula – both of which folded. Getting involved with rivals to Formula One usually doesn’t end well, but Tai thinks the nature of the sport has appealed to brands like Virgin.

“It’s very valuable to the Virgin brand, it’s a great people’s champion message for any companies we have associated with us, having directed sponsorship, coming in to run this has actually been a good way to make sure it activates properly.”

“The Virgin brand has permission to try to do things; we try and do things in space, we tried Formula One, we try and put submarines in the bottom of the ocean – innovation. We didn’t have much to lose, if we decided it was a bad thing to do we could’ve exited. We love Formula E, everyone should be driving electric vehicles in the future.”

So how do Formula E move forward and build on their early success? For Tai it’s a simple matter of dates.

Spacesuit-Media-Nat-Twiss-DS-Virgin-Racing-London-Eye-Thames-London-ePrix-2016-7099

“You know if you go to Monaco for the Formula One – you know that’s going to be at the end of May. If you go to Le Mans, it’s probably going to be in the middle of June.”

“If you go to the Formula E race in London, you need to know it’s going to be the first weekend of July, unfortunately we might not have a race in London next year, so people don’t know to not book their holidays for that time. We need to get that set, so local people know in Buenos Aires, New York or wherever, that this is the date of the event.”

But Tai can see that progress is being made.

“Eventually these races will make money, but it will take time. There’s only a certain amount of places where people are willing to invest. I think London should invest in keeping Formula E here.”

“I think we should be racing in the streets – you can race inside, because there are no emissions; let’s have a race that goes through The O2! Because of the emissions, that’s something you can’t do with any other race.”

“The success is there; 190 million people watched it last year 220 million watched it this year. There’s a 70% uptake from broadcasters who want to show this, we’ve got this on ITV for this weekend. I think this is having great success.”

As a British team taking part in a global competition, it’s inevitable that the recent ‘Brexit’ vote will have some ramifications for DS Virgin.

Virgin Car

Tai thinks these will be minimal

“It might tighten up budgets for some companies. For example DS, they need to work out if they are going to spend more money advertising in the UK, what it’s profit margins are, as it receives sterling for its cars and it’s cost base is in Euros, so they need to work out where it’s profile is.”

“When the waters finally work out where they are and the exchange rate works out what direction we want, then big companies like DS will be able to work out how much it spends on sponsorship and obviously that will effect Formula E and Formula One, of course there will be ripples from the Brexit.”

“We are a worldwide competition, so really for a British team it probably has more of an effect for us than other teams – luckily for us, because the cost base is so low, we will continue to run. Our partners need to work out whether they want to invest more or less until things sort themselves out – in business you want things to be predictable.”

DS Virgin will be hoping Sam Bird or Jean-Eric Vergne are able to guide the team to victory on home soil over the weekend as they plan to electrify London.

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