Member Insights: Understanding The Esports Customer – “Reticence From Brands” Still Exists, Say Connexi

Connexi Founder and CEO Rory Stewart-Richardson looks at why brands are still confused and uncertain about entering the wide world of Esports.

Within the world of sport, Esports has to be one of the most spoken about topics in 2020.

You can understand why, by just looking at some top line numbers. The growth has been evident in recent years and illustrated even more so in the past three months as regular sports have been nowhere to be seen due to the coronavirus pandemic, meaning Esports has been given a golden opportunity to capitalise.

But what is less obvious is finding the hidden value behind the staggering numbers.

Yes, the reach is great, with the total Esports audience is set to reach 495million by the end of 2020, with a projected audience of 646 million in 2023. And yes, it is a great media to interact with a highly engaged audience which provides a great platform for brands to use in marketing to their customers.

  • 82% more likely to buy brands they see advertised.
  • 60% more likely to be motivated to promote a brand online for being involved.

There are so many engaging choices you can select to target, from grassroots players to professionals, individual markets to international competitions. Esports has content that brands of all sizes can work with.

Despite the wide array of options the Esports market offers, at Connexi we are still seeing reticence from brands afraid to enter this relatively new market, which has many unknowns for the people who are currently outside of the Esports world looking in.

iSportconnect’s Esports eMasterclass series will continue on Tuesday, June 16th with ‘How Not To Fail: Brands In Esports’ in association with Kairos Esports – which you sign up to via this link: https://event.webinarjam.com/register/68/6v9kqf0m

Historically, sponsorship investment decisions are also emotional, no different to anything else we invest our time and money into. Every sponsorship opportunity must navigate the personal prejudices and preferences of the individual decision maker in the organisation.

There is a lack of trust and understanding with Esports – and this is not meant in a derogatory way – it is just a relatively new and complex industry, and human instinct does not trust what we do not know or understand.

“We are delighted to be working with Connexi. Rory and his team have really helped us present our esports opportunities to brands and make them more relevant and understandable. Traditionally esports events have been very last minute, which is the polar opposite to sport. So Connexi is making sure that esports is being considered as a credible alternative to sport sponsorship.” – Chester King, Co-founder of the London Royal Ravens Esports team

Too much choice – With the option to invest in individuals, teams, leagues, tournaments or publishers.

The fear of getting it wrong as a brand and the gaming community rejecting your brand, having long-term negative effects is another, so the industry must strive to help

So what is the solution?

Understanding the audience is the key to ensuring you counteract brand reservation. It is more than just engaging with assets that have big numbers, instead, it is about engaging with assets that your customers are watching.

With esports being a digital play, gaining insight into the behaviour of the customer has become a lot easier, and by using a mixture of first party data, real-time social data and consumer profiling data you will be on the right track to ensuring your investment delivers a strong ROI.

iSportconnect’s Monthly Deals Update – May 2020: CVC Acquires Stake In PRO14, Gfinity Partner Formula 1…

Here is iSportconnect’s Deals Of The Month update for April, powered by Connexi. Rory Stewart-Richardson, Founder of Connexi, takes a closer look at the four key deals from this month.

CVC + PRO14 Rugby

CVC’s investment in PRO 14 continues to solidify their ambitions of growing and innovating the world of Rugby, following their investment in Premiership rugby in 2018 and across a number of core rugby playing nations. Initially, it will prove a huge bonus for the Italian Rugby Federation (FIR) who will become a member of Celtic Rugby DAC and receive a share of the investment, but I think the benefits for Rugby Union will be significant with CVC’s backing, which allows for a sustainable period of growth.

This will benefit the game, the players and Rugby Union fans, focusing on a more digital and fan experience approach. CVC have extensive experience in investing in sports, such as Moto GP and F1, so it will be an exciting few years ahead, watching PRO 14 evolve.

Gfinity + Formula 1

A great move for both Gfinity and F1 – The F1 esports series has proven to be one of the most exciting esport tournaments in the world and has attracted a number of new ‘traditional’ sports fans over to the esports world. The two year extension allows Gfinity to continue to develop the F1 esports series, implementing smart tech, on top of what they have built over the last 3 years, allowing them to continue to build on their industry leading reputation and leverage their position and experience in ensuring they design and develop esports solutions for clients. I think this is a very exciting partnership and one I look forward to tracking along their journey.

Harry Kane + Leyton Orient

A fantastic idea by Danny Macklin and his commercial team at Leyton orient – a great story resulting in a unique and very worthwhile one off partnership. With recent months proving tough for clubs, but more importantly front line workers among many other key worker groups, it is great to see someone in Harry Kane’s position giving back – not only raising awareness to the club that gave him his first professional start, but also putting his words of thanks into action – a very emotive and unique partnership.

Great work Leyton Orient and Harry, which has resulted in the club selling more shirts in the last two weeks than they managed in the whole of the past two seasons!

Other Notable Deals

NASCAR + IMG Arena

Everton + Hummel

Bundesliga + SkyPerfectTV!

Umbro + England Rugby

Acronis + Roma

RLWC 2021 + Kappa

Extreme E + Goodform

LiveScore + StreamAMG

TV4 Media + Champions League

DAZN + Bundesliga

MotoGP + CKH Innovations Opportunities Development

Sportsnavi + LaLiga

Rangers + Castore

TV4 Media + LaLiga

Verizon Media + Dugout

NBA + Wilson

DreamHack + Betway

Premier League Lacrosse + Genius Sports

City Football Group + Lommel SK

AC Milan + Skrill

Umbro + Bristol Bears

iSportconnect’s Deals Of The Month – April 2020: NFL + Amazon, Microsoft + NBA, And More…

Here is iSportconnect’s Deals Of The Month update for April, powered by Connexi. Rory Stewart-Richardson, Founder of Connexi, has taken a closer look at the four key deals from this month.

NFL + Amazon

Another wake up call for traditional broadcasters – It’s a great way for NFL to test both traditional broadcasters vs tech giants Amazon, to see which delivers the best viewing figures. Also a great way for the NFL to dip their toe in the water with new routes to their fans and, if successfully delivered, like the Premier League in December, it can only continue to build confidence that platforms like Amazon are a great addition to how they broadcast their games. For Amazon, it is an obvious step to bolster their already rapidly growing existing offering!

Microsoft + NBA

Personalisation with fan experience has never been more important – For Microsoft the NBA is a great platform to promote their live and on-demand broadcasts through Microsoft Azure, in return delivering an exciting tech driven personalised experience for NBA fans. You would hope that the data and consumer behaviour that they can access will make the NBA even more desirable for brands looking to enter the world of basketball, on a global or local level.

Twitch + ESL / Dreamhack

Another strong play by Amazon in the world of sports and esports. An interesting angle to have non-exclusive rights merging into exclusivity for English-language rights between 2021 and 2022, but one that gives both parties flexibility in proving the value of the partnership. I believe it is a very powerful partnership for Esports fans, continuing to strengthen Twitch’s content offerings for fans and the wider Esports community.

BMW + Fnatic

A strong move from BMW to grow their Esports strategy in such a large way having entered the space in 2017. A partnership based on shared values accompanied by being market leaders in their field, it seems a great fit for BMW to showcase its innovation to younger audiences through highly engaging content across Fnatic’s channels.

For me the exciting thing about all of these partnerships is the level of richer data that can be collected compared to traditional broadcasters, allowing rights holders to teach brands more about the brands customers behaviour, whilst allowing rights holders to learn more about their own fans, making their offering more attractive to monetise.

Other Notable Deals During April

Zwift + Global Cycling Network, Eurosport

Sportradar + PlaySight, Tennis Channel

Sports Illustrated + Dugout

AC Milan + ROInvesting

Douyin + LaLiga

Facebook + Jio

Bianchi + Giro D’Italia

Formula E + UNICEF

Chinese Basketball Association + Migu

Aser Ventures + Corrum Capital

New England Patriots + Fanatics

UCI + UN Climate Action

Inter Miami CF + CBS Miami

Ironman + Rouvy, Technogym

Stream AMG + Wolves

Esports World Governing Body + Asian Esports Federation

FC St Pauli + Congstar