Aberdeen FC Confirm Tickets.com as Official Ticketing Supplier

Tickets.com’s ticketing system, ProVenueMax, will be used as the platform for ticketing requirements at Aberdeen FC, after the two agreed a deal.

The Scottish Premier League side will use the system starting in the summer of 2013, for season ticket renewal.

ProVenueMax will also facilitate all commercial activities, including corporate hospitality sales, advertising and bookings for community courses.

Commenting on the new agreement, David Bowman, IT manager for Aberdeen FC said: “Our decision to seek a new ticketing supplier was based on a number of factors; primarily, we wanted a system that would not only facilitate our day to day ticketing operation, but one that we could use to manage all commercial activities at the club efficiently and dependably.

“Throughout the negotiation process, the team at Tickets.com has been highly professional, very understanding of our requirements and able to provide a solution that offers advanced functionality and flexibility, something that our previous supplier wasn’t able to match.”

Tickets.com was rewarded the four star Service Desk Institute (SDI) accreditation in 2012, which was another contributing factor in Aberdeen’s decision.

Bowman added: “We value greatly the support and levels of customer service that we receive from our suppliers and through speaking with other clubs, we soon became aware of Tickets.com’s accomplishments in this field.”

Giles Bayliss, business development manager for Tickets.com said: “From very early on in our discussions with David and his team, it was clear to see how well ProVenueMax™ would align with the club’s strategic aims.

“Aberdeen FC is a progressive, forwarding-thinking business that has very clear objectives and ProVenueMax™ will bring about significant benefits for both the club and its customers.”

Tickets.com also has deals with Chelsea, Southampton, West Brom, Swansea, Dundee and Derby County.