Information and Knowledge Management Specialist - IOC Share Print


Location: Lausanne, Switzerland

Closing Date: March 24, 2017


The Information and Knowledge Management Specialist contributes to the delivery, integrity and enhancement of information and knowledge. He/she contributes to activities and projects and ensures optimal integration of information and knowledge management practices within existing procedures.

Main responsibilities

  • Develop knowledge management expertise within the organisation and ensure that this expertise is shared among and subscribed to by colleagues. Manage activities and services that depend on such expertise.
  • Manage or contribute to the various projects involving the unit.
  • Contribute to managing and analysing requests, developing management tools and methods, and adopting and implementing solutions.
  • Conduct analyses on a regular basis to suggest improvements and solutions.
  • Manage organisation information, legal and financial documents, incoming and outgoing information, reference documents and all administrative archives.
  • Be the contact person for internal clients (departments, programmes, etc.) for information and knowledge management services; identify possible improvements and key issues; propose solutions.
  • Provide optimal support and quality service for both internal and external requests; respond to requests and assist users.
  • Assist with implementing a transparent information and knowledge management process within the IOC.
  • Contribute to the adoption of information and knowledge management best practices.
  • Assist with optimising and developing information and content management based on existing strategies and the needs of the institution.
  • Help manage key aspects of information management such as information mapping, classification, etc.
  • Contribute to information good governance (policies, procedures, instructions, standards, etc.).

Profile and skills

  • Information and knowledge management training (university degree, HES or equivalent).
  • Significant relevant experience in the field of information and knowledge management (three years).
  • Proven experience in project management.
  • Proven experience in using content management tools such as OpenText CS, SharePoint, etc.
  • Knowledge of other platforms – portals, extranets – would be an asset.
  • Good knowledge of the latest trends in technology and services, combined with genuine adaptability.
  • Excellent written and oral knowledge of French and English.


How to apply: visit