E-commerce Manager – British Gymnastics

British Gymnastics has the following permanent full-time post:

 E-commerce Manager

37 hours per week   Salary range circa £45,000 per annum (dependent upon experience)

39 days annual leave (including Bank Holiday and Company days) + 2 wellbeing days a year + weekly exercise and wellbeing hours 

This is a dual based working from home and at Lilleshall National Sports Centre, near Newport, Shropshire, for a minimum of 2 days per week.

Role Summary: The E-commerce Manager will be accountable for the operational delivery of the British Gymnastics e-commerce strategy and will manage the on-line retail presence throughout the whole retail cycle. Please refer to the Role profile for further details. 

Main Areas of Responsibility

  • Working collaboratively with the Commercial Director, contribute to the development of the BG e-commerce strategy, aligned to corporate goals, revenue target, ensuring all products with an e-commerce ability, and the needs of all communities, are represented in the strategy product development and promotion plans.
  • Data driven/ analytical, using insight/data to understand the demographic targets, search engine traffic,customer needs and preferences, informing the strategic planning process, plans and frameworks.
  • Working with software developers,copywriters,and graphic designers to develop the on-line shop, performance of platforms, in-line with the e-commerce strategy ensuring technologies and interfaces are current,user friendly and run smoothly.
  • Keeping up to date with technologies and trends.Current knowledge of legislation; (consumer, data protection), ensuring all policies and practices are compliant.
  • Financial planning and budget preparation; accountable for the trading performance of the store, working with Finance and Accounts to ensure sales check-out, payment and financial reporting processes and procedures are real time and fit for purpose.
  • Managing third parties and contractors aligned to the strategy; working with the Procurement Team;Lead stakeholder on any related procurement activities 
  • Review performance and practices to meet and evolve organisational needs, managing product development, Implementing/monitoring marketing campaigns in line with the annual plan
  • Managing all day-to-day operational administration of the online store,e.g customer service queries, returns, picking errors, investigate /resolve issues at source
  • Ensure the look and feel of the shop is current, including uploading promotions, new stock introductions,Back-office functions including stock levels, financial transactions, data capture, site security 
  • Representing the interests of e-commerce activities at relevant meetings Managing sales growth and revenues: Implementing and monitoring strategies to drive up (ATV (UPT), (ASP), Margin and Profit
  • Develop additional sales channels (“add-ons”, “other customers also bought”, “abandoned basket” reminders) continuously reviewing products and performance, use discount and promotions appropriately to maximise sales.
  • Managing 3rd parties e.g (resellers, manufacturers, order fulfilment and distribution),Scheduling and leading on regular contract management meetings, addressing any performance issues in a timely manner.
  • Managing and reporting on SLAs and KPIs.

The Person; Applicants will need to demonstrate:

  • Experience of hands-on management of an on-line sales platform and ideally formal qualifications in retail or sales management and/or e-commerce management
  • A good understanding and current working knowledge of online sales and marketing strategies, online sales platforms, relevant legislation/frameworks e.g.Consumer Rights, Modern Slavery, VAT 
  • Good business acumen and proven ability to drive sales, lateral thinking and problem-solving capabilities.
  • Best practice experience of customer service, product development, NPI, stock management, campaign management, continuous improvement. 
  • Strong numeracy and analytical skills, able to effectively analyse complex data and manage financials.
  • Personal impact and credibility with excellent written and oral communication skills, strong influencing and negotiating skills and able to build strong relationships with internal and external stakeholders at all levels, including stakeholders, cross functional teams, and 3rd party providers.
  • An effective administrator with good time-management, planning and organisations skill – attention to detail is essential for contractual relationships, customer interface, working within legislative frameworks and managing multiple/simultaneous sales, marketing and NPI plans.
  • Enthusiasm and self-motivation, able to work both independently and in a collaborative environment.

An Enhanced DBS will be required for the post.

How to apply

  • To apply for this post, click ‘Apply Now’ to upload your CV and covering letter. Please include in your covering letter details of how you meet the requirements of the role, as outlined in the Role Profile.Please note your Covering Letter and CV will need to be uploaded as one document.
  • We value diversity of views and contributions and have a strong commitment to equality and inclusion. We aspire to have a workforce that is diverse and representative of all sections of society. We are particularly keen to receive applications from women, people with disabilities, people from ethnically diverse communities, people from the LGBTQ+ community because these groups are often under-represented within our workforce.

As part of our monitoring process, we ask for your support in completing our Equality and Diversity Monitoring Form.

*Closing date for applications: Midnight on 12th September 2023*

  **Interview dates: 21st & 22nd September 2023**

Independent Non-Executive Directors x3 – British Weight Lifting

About British Weight Lifting

British Weight Lifting (BWL) is the national governing body for Olympic weightlifting and WPPO para-powerlifting in Great Britain and Northern Ireland. Successful funding bids to Sport England and UK Sport provide a strong platform on which to build the sport.

As the leading provider of lifting focused competition, education and development opportunities for lifters and coaches, BWL will look to tackle inequalities over the next funding cycle as well as build on 2021 performance successes to deliver competitive weightlifting and power lifting teams for the 2024 Paris Olympics and Paralympics.


NED Job Purpose  

To make an effective and positive contribution to the Board of British Weight Lifting.

The directors are empowered to direct the Chief Executive and Management Team, to provide independent strategic advice and to guide BWL to long-term growth and success.

BWL Values:

CARE – maintain integrity and respectful relations with all our stakeholders, customers, partners, suppliers, BWL employees and communities

SHARE – expertise, knowledge, passion, enjoyment and innovation

DARE – to make a difference to solve problems and achieve goals that drive performance and the sport forwards in a collaborative manner  

Core Responsibilities:

  • To attend four to five Board meetings per year and two Committee meetings per year as a minimum and contribute appropriately to ensure that the corporate objectives of British Weight Lifting, key performance indicators and the overall vision for the whole of the sport are achieved within the budget set by the Board. Attendance by video link for some at some Board meetings is occasionally utilised 
  • Provide strategic insight and support to the Chief Executive and Senior Management Team To attend the Annual General Meeting each year
  • Where appropriate, act as Board appointee to an appropriate Committee and undertake the roles and responsibilities set out in the applicable job description for that position 
  • Support and participate/attend appropriate activities, competitions and events to raise the profile of British Weight Lifting 
  • Prepare appropriately for each Board meeting and to keep up to date with current developments within weightlifting and para-powerlifting and more generally in the broader sporting environment 
  • Participate in an agreed annual appraisal and review process for Board members

Person Specification:


  • Strong Analytical skills, the ability to present own views in a clear, concise manner. 
  • Board level experience of setting strategic plans and working to defined objectives 
  • Experience of good practice in corporate governance 
  • Experience of setting, monitoring and managing a budget 
  • Comprehensive literacy and numeracy skills Senior experience of Strategic Management


  • Knowledge of the sporting landscape Knowledge and experience of the requirements of high performance sport and their participants 
  • Experience of working in a senior capacity, preferably at board level in financial management and/or a financial context and a relevant professional qualification 
  • Experience of working in a senior capacity, preferably at board level at of Marketing and Communications, Commercial and/or Events Management 
  • Previous experience of high level committee activity in a voluntary or not for profit organisation

Competencies (For guidance only)  

  • Builds effective relationships with the Chairman, fellow Board members and Chief Executive ensuring all are committed to the common purpose 
  • Builds effective relationships with external partners as required by the Board 
  • Expresses, both orally and in writing, ideas and information in ways that are accurate, appropriate, concise and persuasive 
  • Listens actively to individuals and organisations so that needs are identified, innovates to meet those needs and checks that needs have been met 
  • Listens actively to all fellow Board members, ensuring that their views are heard and respected 
  • Solves problems creatively by, identifying the issue, evaluating the alternatives and finding innovative solutions 
  • Can see opportunities and originate action in pursuit of achievement of British Weight Lifting’s vision, corporate plan and strategic goals 
  • Identifies learning and development needs for self and willingness to undertake relevant training Follows the principles of good corporate governance and British Weight Lifting’s Code of Conduct Declaration 
  • Sets high standards for self and others and is dissatisfied with average performance Able to commit sufficient time to fulfil a voluntary role effectively

How to Apply

Please submit a CV along with a covering letter (ideally as one document) stating your interest in the role and relevant experience to the required criteria, to email: daryl.mason@hartmannmason.com

If you would like a discussion regarding the role in the first instance, please email Daryl Mason on the above address.

Closing date for applications: 13th June 2022

Commitment to Equality  

BWL is a recognised equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, sexual orientation, pregnancy and maternity, race, religion, belief and gender. BWL welcomes new ideas and perspectives. This ethos has seen us create an incredibly committed, professional and skilled team that is at the heart of everything we do. Furthermore, we are dedicated to helping our staff fulfil their potential and continually encourage professional development at every opportunity.    

CEO – British Weight Lifting

As the UK’s recognised National Governing Body for Olympic weightlifting and para-powerlifting, British Weight Lifting’s (BWL) role is to inspire a nation of weightlifters and para-powerlifters through exceptional leadership and expertise. The organisation is responsible for the growth and success of weightlifting and para-powerlifting at every level. Their work sees them support a network of weightlifting bodies, clubs and gyms across the UK, as well as the thousands of people actively involved in Olympic and Paralympic weightlifting disciplines. BWL strives to deliver exceptional training programmes, educational structures and competitions that create opportunities for individuals to participate and excel in the sport.

Weight lifting in the UK is undergoing a period of growth in general participation as well as elite performance improvement, including medal success in major championships such as the Olympics and Commonwealth Games. It is an empowering activity for both sexes and is seeing female participation grow considerably.

The CEO is responsible to the Board, to lead the organisation and ensure the achievement of strategic goals. This includes driving the commercial and operational strategy of BWL to continue to develop additional revenue streams. The governing body has a successful and growing coach education and training enterprise and is currently launching a new competition format, targeted towards a much broader and more diverse strength audience, with the aim to build an exciting, enjoyable and relevant event that can contribute to more people to understand the very real physical and mental health benefits of being fitter, healthier and stronger.

BWL has recently launched a new strategy “STRONGER-TOGETHER” for 2021-2025 which incorporates two key strands:

BWL as an enabler and partner showcasing strength as a lifestyle:

  • Advocate for Strength
  • Positive Experiences for all 
  • Connecting Health and Wellbeing 
  • Connecting Communities 

BWL as an enabler of sporting success: 

  • Membership at the Heart of everything we do 
  • Enabling ambition – Performance and Talent 
  • Workforce and People 
  • Innovation to Enable Broader Management 

Key responsibilities of the CEO role include:

  • Providing leadership and development of all areas of the organisation, which includes performance, operations and participation growth of all staff, volunteers and the general membership 
  • Establishing an annual operating plan through which the strategic objectives of BWL may be delivered 
  • Developing the uplift in sustainable commercial revenue, derived from the education and training enterprise, sponsorship, membership growth, mass participation initiatives, merchandise sales and streaming 
  • Being the lead spokesperson and ambassador for BWL in developing and sustaining the relationship of BWL with stakeholders in the UK and with international governing bodies 
  • Creating and driving a World Class environment and medal winning culture across the whole performance programme, through the building of strong relationships with all stakeholders including Home Country Associations, other related associations, clubs and athletes 

Candidates for the position should be able see the potential and opportunity for the growth of the sport and how the national governing body can lead and support in these areas. An understanding of the requirements of the key funders; UK Sport and Sport England is important. You will need to be innovative and commercially astute, understanding how to successfully diversify revenue and maximise the opportunity of the programmes in place. You will also require a general understanding of elite performance and how to provide the overarching support to an Olympic programme.

To apply, please send a CV and cover note (ideally as one document) to daryl.mason@hartmannmason.com A call can be arranged by emailing Daryl.

Closing date for applications: 16th April 2022