About the job

Location: Old Trafford Stadium

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

The Head of Venue Commercial will maximise commercial growth at Old Trafford by leading strategic planning, managing key relationships, optimising multiple revenue streams, and ensuring the effective delivery of profitable commercial initiatives. Play a pivotal role in aligning commercial activities with business objectives, analysing market trends, and fostering cross-functional collaboration to support sustainable growth and competitive advantage.

The Role

  • Work closely with Head of Supporter Services Sales & Service to ensure sales teams have the tools they need to achieve commercial objectives, through innovative and market-leading strategy.
  • Develop best-in-class hospitality & events experiences at Old Trafford, whilst also looking ahead to the Old Trafford Regeneration project and opportunities this will create.
  • Lead on ensuring requirements are delivered in wider club marketing and planning processes, working closely with the multiple teams to enable cross-departmental collaboration and efficiencies.
  • Execute your world class sales strategy through a productive, efficient and collaborative cross departmental team.
  • Ensure various stakeholders are set up to deliver and achieve clear priorities which align to club vision and values.
  • Ensure exceptional customer satisfaction results are achieved and expectations are exceeded.
  • Implement a consistent approach to working with other leaders to create a culture of collaboration and high performance

The Person

Strategic & Commercial Skills

  • Strategic planner who can extract actionable insight from complex datasets to drive revenue
  • Business case preparation and evaluation
  • Contract negotiation and management
  • Pricing strategy and margin optimisation

Financial & Analytical Skills

  • Budgeting and forecasting
  • Financial analysis and reporting
  • P&L management
  • Cost control and value engineering

Project & Operations Management

  • Resource planning and allocation
  • Change management

Leadership & Communication

  • Team leadership and development
  • Stakeholder engagement
  • Cross-functional collaboration
  • Clear and persuasive communication
  • Presentation and reporting

Digital & Technical Proficiency

  • ERP and CRM systems (e.g., SAP, Oracle, Salesforce)
  • MS Office Suite (especially Excel and PowerPoint)
  • Data visualization tools (e.g., Power BI, Tableau)
  • Understanding of digital transformation trends (depending on industry)

What We Offer:

At Manchester United, We Recognize That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being

  • Annual incentive scheme
  • Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
  • Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
  • Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
  • Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
  • Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
  • A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

Our Commitment to You:

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Thursday 10th July 2025. Apply now.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.



back to Jobs listings

Details

Location
United Kingdom

Posted
3 July, 2025