Inside Sales Manager – San Antonio Spurs

Location: San Antonio, prostate USA

Closing Date: 22nd October 2016

Overview:

Primary responsibilities include continuous recruiting, denture hiring, training, and development of inside sales staff with the focus of generating, maintaining and increasing Full Season, Partial and Group Ticket Sales for all Spurs Sports & Entertainment franchises including Stars, Spurs, Rampage, SAFC and AT&T Center Events.  Provide extensive customer service training and continual development of relationships with customers with retention as the primary goal. Possesses the ability to recognize “A” players as employees and acts as a mentor by developing others professional and personal skills as well as one’s own. Seeks to motivate, develop, and retain staff for future succession and opportunity within SS&E.

Responsibilities:

  • Recruit, train, lead and develop Inside Sales Representatives including, but not limited to hiring, monitoring, supervising, managing, coaching, mentoring and evaluating new sales staff on a continuous basis.
  • Develop sales strategies, procedures and processes for all Inside Sales Staff and create a Sales Manual and Training Guide that includes standard processes, best sales practices, protocols, reporting, tracking, prospecting, event scheduling/success and other applicable guidelines for training, accountability, and consistency purposes.
  • Identify, explore, and research new season ticket and group sales target markets and sales opportunities.
  • Establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development.
  • Implement customer service principles and systems that permeate all ticket sales functions across all SS&E properties with customer retention as the primary goal. Customer service programs must be developed and implemented with the goal of building loyalty to all SS&E properties by utilizing standard practices such as seat visits, customer service calls/programs, and timely follow-ups with thank you cards, courtesy calls and other customer outreach tools
  • Establish, maintain and grow internal relationships, including but not limited to, franchise ticket sales management, season ticket and premium services, sponsorships, partnership activation, community responsibility, human resources, game and building operations, marketing and security.
  • Track and report daily and weekly sales and provide to the Vice President of Ticket Sales and Services.
  • Coordinate and follow up with all necessary SS&E departments to ensure all customer service and sales opportunities are met.
  • Attend, contribute and participate in weekly sales department meetings as well as a weekly meeting with the Group Sales Manager.
  • Assist the Group Sales Manager and Franchise Sales Managers with the creation, planning, communication, and implementation of all special projects, promotions, and programs.
  • Other duties as assigned

Qualifications:

  • At least 5 years of marketing and sales experience in sports or entertainment
  • 1-2 years supervisory experience preferred; including proven hiring, leadership, employee development, and supervisory skills
  • Proficient with Microsoft Office (Word, Excel & PowerPoint)
  • Proficient with Ticket Master Archtics Ticketing System preferred
  • Understanding of lead management system and data capturing systems ( Sales Genie,   Turnkey Prospector)
  • Excellent verbal and written communication skills
  • Must be able to prioritize work when given multiple projects
  • Ability to work in a dynamic team environment with all levels in the organization
  • Ability to work flexible hours including evenings, weekends, some holidays, and event nights

How to Apply

Click HERE to apply

British Weight Lifting partner with BodyPower

British Weight Lifting has confirmed BodyPower as a new Official Partner.

The announcement was made on the opening day of BodyPower Expo 2016, search and was attended by BodyPower Sales Director Steve Orton, asthma British Weight Lifting CEO Ashley Metcalfe and a selection of British Weight Lifting’s elite athletes.

Find out more HERE.

Everton Confirm Moshiri as new “Major Shareholder” as he Acquires 49.9% Stake

English Premier League club Everton have announced that Iranian businessman Farhad Moshiri has bought a 49.9% stake in the club.

The club released a statement describing Moshiri as “a new major shareholder who brings the promise of new investment.”

Moshiri’s acquisition, however, is conditional only on the Premier League approving his investment.

It is no secret that Everton chairman Bill Kenwright has been seeking investment for the club for a number of years and he has finally struck a deal that he believes will benefit the club in the long run.

“After an exhaustive search I believe we have found the perfect partner to take the Club forward,” said Kenwright.

“I have got to know Farhad well over the last 18 months and his football knowledge, financial wherewithal and True Blue spirit have convinced me that he is the right man to support Everton.”

Moshiri added: “I am delighted to take this opportunity to become a shareholder in Everton, with its rich heritage as one of Europe’s leading football clubs.

“There has never been a more level playing field in the Premier League than now. Bill Kenwright has taught me what it means to be an Evertonian and I look forward with excitement to working with him to help deliver success for Everton in the future.”

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Rugby World Cup 2015: Who came out on top?

It could be said that an Australia v New Zealand final will be a great spectacle for the fans and the sport, recipe but with such a distinct lack of home nation representation there is a nagging feeling of ‘what if?’ for England fans. Their early exit in the group stages came as an unwelcome surprise to sponsors and brands alike, capsule with some faring far better than others.

The whole premise of sporting tournaments is that they are unpredictable, which is part and parcel of why they are so popular, but it would seem that the brands who came out on top were the ones who placed less emphasis on a team’s success and more on the Rugby World Cup itself. We took a closer look at some of the winners and losers off the pitch:

Winners

World Rugby

This World Cup will most definitely be considered a success by World Rugby. Records have been broken for every previous tournament; ticket sales, attendances, highest overall viewing figures, social media interaction, the list goes on. Projected figures of £600m will see this eclipse all previous RWC’s.

Japan’s victory over South Africa will be a stand-out memory for many from this tournament, World Rugby script writers could not have penned better with the Cup heading to Japan in 2019. The Lilywhite’s final group match against Samoa was watched by 25m people back home, world record viewing figures for a live televised rugby match in any one country.

The growth for World Rugby is compelling, it will be interesting to see how they can top these numbers next time around.

Heineken

While Worldwide Partners and Official Sponsors of the event have enjoyed varied success, Heineken left little to chance, reportedly investing nearly half of its marketing budget into activating its World Cup sponsorship. Exclusivity rights at venues will see the brewer reap the benefits of high attendances and ticket sales.

The 500m exclusion zone secured by the brand also ensures that no other beer can be marketed near the stadium, a move that seems to have paid off, making Heineken marketing winners in this World Cup.

Australia

Australia have been as astute off the pitch as they have been on it, with the ARU protecting the players’ bonuses early, having placed a $300k (AUS) insurance on them in the event that the Wallabies lift the Webb Ellis Trophy. Now that Australia have progressed to the final, their investment looks a shrewd piece of business which would save them an estimated $4.7m.

England_RWC

Losers

ITV

Not all involved have been as lucky though and included here are major broadcasters ITV, who bought the rights to the Rugby World Cup for £60m this year. The lack of home nations playing has seen viewing figures dramatically decrease and ITV is reported to lose £943,820 per game in associated advertising revenue.

With England matches enjoying a high of 10m viewers compared to 2m for non-England games, this loss comes as no surprise. It is understood that ITV held back ad slots for the final rounds to take advantage of the potential increased premium if a home nation progressed, a gamble that will not have paid off for the broadcaster.

Secondary Ticketing

Companies such as Viagogo and Stubhub have seen competition for tickets decrease once England and the home nations were defeated. Tickets for the games were selling for more than £100 less than face value and tickets for the final have dropped by 44%. A strong World Rugby pricing strategy has also affected pricing of the remaining matches and it is clear that this revenue could have been protected.

O2

Perhaps most notable in this category are the England sponsors, not in the least because their advertising is still populating the media despite England’s exit. O2, for example, ran the ‘Make Them Giants’ advertisement and are still continuing with their Wear the Rose campaign.

They maintain that, with over 5 million acts of support on social media, #weartherose is a success – but how successful can a supporting campaign be if there isn’t a team to support?

Lucozade at least surrounded their campaign around the four home nations, allowing them slightly more longevity and relevance as teams went through to the knock-out stages.

With the end of the tournament upon us, England are at least set for a win off the pitch, with over 446,000 visitors spending a projected £869m during their stay but for English rugby fans, brands and sponsors, the lasting feeling of the 2016 Rugby World Cup is bittersweet at best.

Tom Mitchell is a Director of Sportsrisq, a specialist sports finance firm based in London, which helps businesses understand and manage sports performance risk and opportunities. Over the past five years Sportsrisq has managed over £250m in transactions for clients that include international rights holders, global sports brands, leading football clubs and sports marketing agencies. For more information visit www.sportsrisq.com.

South Africa’s Gauteng Province to Bid For 2024 Olympics

South Africa’s Gauteng Province will submit a bid to host the 2024 Olympic Games subject to the International Olympic Committee (IOC) allowing regions to host the event instead of just cities, as part of the changes being made under the Agenda 2020 reform.

The IOC is due to announce changes to its procedures at its Extraordinary Session in Monaco on December 8 and 9.

At the recent the SportAccord IF Forum, Gauteng’s Minister for Sport, Arts, Culture and Recreation, Molebatsi Bopape confirmed the Provine’s intentions.

“If the IOC’s going to be looking at changing the rules, they need to be accommodating Gauteng as a competitor for 2024,” said Bopape.

“I want to convince the Conference that I have taken all the effort to come here and give what we have.

“Gauteng would be more than ready with the infrastructure, the airport [the O. R. Tambo International Airport near Johannesburg], and it’s not only an airport, it’s the main airport in the whole of Africa.”

Gauteng is South Africa’s most populated Province and it has already proved both economically and structurally that it is capable of hosting a major sporting event during the staging of several matches at the 2010 FIFA World Cup in its capital Johannesburg.

The Province also contains Pretoria and has a population of more than 12 million, the biggest in the country.

“There won’t be any competition by virtue of the infrastructure development that we have in place,” said Bopape, when asked about any potential rival bids from other regions in South Africa.

Gauteng will be assisted by international sports consulting firm TSE Consulting to enable them to continue to strengthen its relationships with the international sports community and to further position it as a leader in regards to knowledge and experience in sports event hosting in South Africa and the surrounding region. 

Lars Haue-Pedersen, managing director of TSE Consulting, said: “We look forward to working with Gauteng Province as they refocus their efforts as a sport event and conference destination. 

“South Africa marked its presence in the industry through the hosting of the FIFA World Cup, and the role that Gauteng Province will play in the coming years will certainly continue to increase.”

IOC Confirm Members For 2022 Winter Olympic Evaluation Commission

The International Olympic Committee (IOC) has announced that Alexander Zhukov, salve President of the Russian Olympic Committee, will head the Evaluation Commission for the 2022 Winter Olympic Games ahead of next year’s decision.

The three candidate cities are Oslo (Norway), Almaty (Kazakhstan) and Beijing (China) and the IOC has informed all three candidates that the host city can expect a contribution of an overall estimated value of $880 million to the success of the Games.

The contribution will be a share of the revenues of marketing programmes run by the IOC, broadcast revenues, services provided by Olympic Broadcasting Services as the host broadcaster of the Games and assistance provided by the Organising committee by the IOC and other related organisations.

IOC President Thomas Bach said: “At a time where we are finalising our discussions around Olympic Agenda 2020, the upcoming visits of the Evaluation Commission will reflect some of the new orientations that we foresee for the bidding process.”

As described in the Host City Contract, the Organising Committee will also receive other rights and other forms of assistance from the IOC for the success of the Games.

The three bidding cities for the 2022 Winter Games must submit their Candidature Files to the IOC by January 7, 2015.

The files will be analysed by the commission and five-day visits will be arranged to all three cities between February and March.

During the visits the Commission will also view the competition and non-competition venues proposed by each city.

The Commission’s final report will be published prior to the IOC 2022 Briefing for IOC members which takes place in June 2015.

The report will highlight the risks and opportunities for the Candidate Cities’ projects.

The election of the host city for the 2022 Winter Games will take place in Kuala Lumpur, Malaysia on July 31, 2015.

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Top Class Panel Assembles for Stadia Hospitality Masterclass

iSportconnect and Populous today announced that three more industry leaders in hospitality have joined the upcoming Stadia Hospitality Masterclass, viagra to be held at Emirates Stadium on Tuesday, 7 October.

Alistair Spiers from Paris Saint-Germain (PSG), Felicity Black-Roberts of Starwoods Hotel & Resorts and Paul De Keerle, from Federation Francaise de Rugby (FFR) will join with Charles Allen from Arsenal, Steve Brice from AEG and Bill Mannarelli from Barcelona to workshop new ways to provide fantastic event experiences within stadia and arenas for everyone from general admission fans through to corporate and member hospitality offerings.

Michael Cunnah, Chairman of iSportconnect, said: “We are delighted to welcome Alistair, Felicity and Paul onto the panel for the Stadium Masterclass. We look forward to getting their views on trends in stadia hospitality and what the future holds for this sector.”

The exclusive, invitation only Masterclass series, is a unique gathering giving top level executives the chance to learn from each other, hear industry insight based on pre-submitted questions, join in on group debates and network in a relaxed environment.

Felicity Black-Roberts has over 20 years’ experience in the hospitality industry and started at Starwood Hotels & Resorts Worldwide in 2012 as Senior Director of Acquisitions & Development, EAME. In her current position, Felicity heads up the Western European Acquisitions and Development team at Starwood.

As Director of Hospitality at PSG, Alistair Spiers is leading a project to revolutionise the VIP products at Parc des Princes. With 16 years’ experience in the sports industry his role at PSG follows the successful implementation of the Club Wembley premium seat license programme prior to the opening of the national stadium, as well as the transformation of the matchday hospitality and non-matchday conference and events offers at Tottenham Hotspur F.C.

Paul De Keerle is Director of Finances and Administration with Federation Francaise de Rugby, and has been a senior leader with the organisation for 17 years across key areas of the business from IT, to accounting and ticketing. Paul is leading their Grand Stade project.

The project will create a ‘citadel’ stadium for French rugby as well as a new venue for conventions, concerts and a broad range of sports events given its multi-purpose design.

Under the leadership of architects Rod Sheard, Nicholas Reynolds, Christopher Lee, Ben Vickery and Mike Trice, Populous has earned a global reputation for sports and entertainment architecture.

Their expertise is based on knowing the clients’ business, allowing Populous to design new ways of generating long term revenue and providing amazing experiences for millions of fans.

“Populous designs the places where millions unite,” Senior Principal Rod Sheard said.

The iSportconnect Masterclass will be held at Emirates Stadium and will include the opportunity for short tours prior to the Panel session.

To register your interest, please contact: sylvia-line@isportconnect.com

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Leicester Tigers Return to Operating Profit

Premiership Rugby club Leicester Tigers have returned to operating profit in the financial year 2012/13 and have thanked the “loyal backing of sponsors and commercial partners.”

The club said that “strong support at all levels” allowed the champions to turn a £1m ($1.59m) loss in 2011/12 into an operating profit in just 12 months.

In the twelve months to 30 June 2013, viagra order Leicester Tigers’ turnover reached £19m ($30.34m) (£17.3m ($27.6m) in 2012) and operating profit was £396, symptoms 000 ($632, unhealthy 408).

Revenue on ticket sales rose by 15 per cent to £5.7m ($9.10m), including a home game in the Aviva Premiership semi-finals, a European quarter-final in Toulon and the fixture against the Maori All Blacks at Welford Road.

Peter Tom CBE, chairman, commented: “On behalf of the Board, I thank all of the players and staff at Welford Road and Oval Park who work so hard to achieve these great results on and off the field.

“Winning the English league title for a tenth time is a reward for their diligence and commitment, while a strong financial performance reflects the Club’s diverse revenue streams as well as its successful relationships with sponsors and commercial partners.

“The loyalty of our supporters is the backbone of the Club’s success. Season ticket sales reached record levels in 2012/13, with further notable increases in the number of family groups and young supporters, and match ticket sales were also strong.

“Furthermore, figures for the new season in 2013/14 have been well ahead of last year with more than 12,500 supporters purchasing their season tickets even before the end of 2012/13 and a total of 14,500 committed for the new season by the middle of the summer.”

Oklahoma City to Get New MLS Stadium

Oklahoma City will soon be home to a new Major League Soccer worthy stadium with a metro sports marketing company partnering with the local developer ADG Inc.

The end of a three-year preparation process, the firm building the MLS stadium is the same one responsible for the Chickasaw Bricktown Ballpark – now in its 15th year of operation.

The stadium will be home to a yet-unnamed United Soccer League PRO franchise. Darren Ransely, Director of Creativity and Entertainment for Prodigal said: “For Oklahoma City, bringing USL PRO is a conjugate path for the future to bring in a MLS team.” 

Ransley says the city will have a USL team in Spring 2014, owned and operated by the company.

Prodigal LLC, a full service event management company, based in the city also own and operates local hockey team the Oklahoma City Barons in addition to spending $4 million on the developing the Cox Convention Center.

“Prodigal LLC is a class act and they’ve got great leadership,” said Tom Anderson, Oklahoma City’s Executive Manager of Special Projects.

“You know, I think there’s probably a tremendous market in Oklahoma City for Soccer,” said Anderson.

The current plan is to design and build a 7,000 seat stadium with the ability to expand further to 20,000 seats – the minimum size for a MLS franchise to be considered. At least 10 different locations for the stadium are being looked at for the new site.