Partnership Planning and Performance Manager - Manchester United Share Print
Job

imageedit_10_2011548414

Location: Manchester, UK

Closing Date: March 23, 2017

Overview:

Purpose

 

To project manage the entire planning process for all Global partnerships and provide reporting and progress reports which review and adhere to a planning cycle. To report campaign results in an engaging way that enables relationship management to sell success to partners and feedback campaign results into the planning cycle. Schedule the work-flow of the planning department and work with the broader sponsorship team to control and manage campaign review and analysis.

 

Key Responsibilities

 

The key responsibilities of the post are:-

 

  • Manage the reporting of the planning process, keeping all concerned up-to-date with progress, set meetings, timeframes and delivery targets to meet agreed needs
  • Manage the reporting of campaign results and show campaign sponsorship results in an engaging way to monitor success and client satisfaction
  • Create a visual project plan & status reports
  • Collate key success stories and case studies to show success to partners
  • Part co-ordinate the content and reporting style of annual review books
  • Support the Partnership Planner on any additional ad hoc projects

 

  • Graduate, preferably in marketing
  • Organised and structured with a good eye for detail
  • Able to drive projects forward and manage work-flow
  • Able to build trusting relationships across a varied team
  • Good at problem solving and influencing
  • Experienced in working in a high pressure environment and juggling multiple accounts
  • Knowledge of salesforce would be beneficial
  • Focus of delivery and process
  • Strong Excel, Word, Powerpoint and Outlook skills
  • Sound personal qualities such as communication skills, the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure. They should exhibit pride in performance and possess high standards in the provision of service to Manchester United’s customers and internal users

 

 

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.

Recognise potential complaint situations and make effective steps to avoid and / or resolve these situations.

 

Self Development

To undertake any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy and to take personal responsibility to seek opportunities to develop yourself and to realise your own potential.

 

Identify, implement and evaluate the training and developmental needs of staff that may from time to time be within your area of responsibility, give appropriate feedback and actively show interest and involvement in training activities for all employees whilst looking for opportunities to further develop individuals.

 

Team Work

Ensure effective communication within your work team and actively offer support and guidance as necessary.

 

How to apply: http://www.candidatemanager.net/cm/p/pJobDetails.aspx?mid=YFDU&sid=BBUF&jid=GTAZFUGTB&a=4hUUmwcebGI%253d